Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleSophie, Ross and the team at redbrik were all amazing. The communication throughout the sale of our house was continuous and the process was smooth and professional. I highly recommend their service and their choice of solicitors too. Rachel of Taylor Emmet solicitors was proactive and continued to update us with the progress of the sale and also chased all of the other solicitors involved.
Katy · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Hi Katy, thank you for the review. We are glad you had a great experience with us.
★★★★★ 5/5
GoogleHaving visiting the Chesterfield branch I was so impressed with the politeness and the professionally friendly staff ! Even the staff who were not dealing with me greeted me! I would also like to thank Georgina who as gone above and beyond to help with matters !
A big thank you to all at REDBRIK
Joanne · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Thank you for taking the time to leave such a lovely review Joanne!
★★★★★ 1/5
GoogleTreated poorly .
I offered and had my offer accepted on a house through Redbricks.
I was asked to pay £595 and sign an exclusivity contract to tie me into the sale. I happily paid and signed to get the house.
I was told that from that point on “ Redbrick” would not allow further viewings or marketing. !
Little did I know that two weeks and two days later , I was informed that the property had a better offer !
I thought I had exclusivity !
I just got a refund of the money £595 . Which is still waiting to be credited back to my card.
Why pay the money !
Why offer me exclusivity and then with draw it.
Very shabby
Andrew · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Hi Andrew, we're very sorry to read this review and take your feedback very seriously. Please give us a call on 01246 563 060 if you would like to discuss this further
★★★★★ 4/5
GoogleThe professional service and advice provided by Tracey was excellent and if it wasn't for her help and support we would have seriously struggled to complete the process after a very difficult set back. We have really appreciated all her hard work and efforts throughout. Outstanding member of staff.
It would have been 5 stars based on Tracey alone.
Sylvana · 24 September 2023 · Redbrik Chesterfield
★★★★★ 5/5
GoogleRedbrik Chesterfield have been a wonderful estate agent for us. They managed our rental property for 3 years and were a pleasure to work with throughout. From our first interaction with them to rent the house, right through to us leaving the property this year, they have been lovely :) Our manager, Georgina, is very friendly, kind and helpful and it's actually good to see her every 6 months for our property inspection haha! Redbrik are prompt to respond to any maintenance issues, and are easy to get in contact with. As a rental agent, I highly recommend them :)
Gemma · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Thank you Gemma!
★★★★★ 5/5
GoogleAs a Landlord I have found Redbrik Estate Agents to be a great help.
Nowadays the law often seems to be on the side of the tenant but Redbrik offer much help and guidance for the landlord also and I feel that my property is safe in their hands.
Georgina who manages my property is professional and friendly and a pleasure to correspond with, always replying to any questions or problems I have very quickly.
If you have a property to let Redbrik will help you find a suitable tenant and therefore a certain peace of mind about who is occupying it. This to me is worth a lot because it can save so much expense and disruption in the future.
Highly recommended Estate Agents!
Debra · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Thanks for such a lovely review Debra!
★★★★★ 5/5
GoogleI’ve been using Redbrik for more than a year now and it’s all going well. Georgina Wood has always provided me with great and fast customer service. Always up to help and answer my questions.
I’m ending my tenancy with them and appreciate the support so far.
Barbara · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Thank you for the review Barbara and good luck with your next move!
★★★★★ 5/5
GoogleWe found Redbrik to be excellent in dealing with the sale of our property from the initial contact with Jaqueline the final negotiations on price with I believe was Jess who was in contact with us and purchasers well after hours, then Louise who kept us informed after the sale was agreed. Plus all the others who made appointments etc. The fact we completed the sale details etc before marketing the property meant things went as smoothly as any sale can. We will use them again
Joan · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
We're so pleased to hear you had a smooth sale, Joan! Thank you for the review
★★★★★ 5/5
GoogleHad a great experience selling my house with Redbrik. Every member of the team right from the initial visit through to completion were extremely professional, responsive and lovely to deal with. Emi, Liz, Ross and Josh all made the challenging process of moving easier and more enjoyable. And so I have no hesitation in recommending them.Thanks to you all!
Rebecca · 24 September 2023 · Redbrik Chesterfield
★★★★★ 5/5
GoogleWe rented a property for 2 years through Redbrik and can’t fault their professionalism. Georgina managed our tenancy from the start and was very helpful when communicating between us and the landlord, which wasn’t always an easy job. We felt as though she listened and took our concerns seriously. I would recommend their services to any tenants, as they are fair and approachable. Thank you Georgina for making our move out experience easy and stress free!
Demi · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Thank you for the great review Demi, we're so glad you had a stress free experience
★★★★★ 5/5
GoogleVery professional, kept me informed of the progress at every step. Gave advice when needed. Excellent communication.
Every member of staff made the whole process flow smoothly. We used the solicitor they recommended, again very impressed with them and their communication.
We mainly dealt with Jessica and Ross and would not hesitate to recommend or use Redbrik again.
Thank you for what could have been a difficult time made very easy.
Fiona · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Thank you for the great review Fiona, we're so glad to have made this experience easy for you!
★★★★★ 5/5
GoogleSuper service
All the staff are friendly and helpful with Georgina dealing with my account and I cannot fault her attention to making things happen a true star in the industry
Trusted and professional
Thanks
Wayne · 24 September 2023 · Redbrik Chesterfield
★★★★★ 5/5
GoogleFor the past 4 years, I have had Redbrik Lettings fully manage my properties. They have been extremely efficient with all the aspects of letting and in their dealings with the tenants. Georgina Wood has been extremely efficient giving valuable advice and guidance. Although I have highlighted Georgina, I must congratulate the whole Team on their high professional standards.
Savvy · 24 September 2023 · Redbrik Chesterfield
★★★★★ 1/5
GoogleWe have been renting with redbrik for the last 18 months. Mainly our experience has been good but that's because we didn't have any issues with the property.
Lately we've had some minor problems and had to contact redbrik. Georgina is the person who deals with us but I use the term deal with loosely. She never calls back when she says she will and is constantly busy doing something else
We have called on multiple occasions over the last 3 months and always get promised a call back which never happens. We have tried speaking to other members of staff but they are all as incompetent as Georgina so don't call back either
Scott · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Hi Scott, we're very sorry to read this review and take your feedback very seriously. Please give us a call on 01246 563 060 if you would like to discuss this further
★★★★★ 5/5
GoogleGeorgina Wood is our Asset Manager for the Lettings Team. We have dealt with Georgina for quite a few years. She is exceptionally helpful and supportive. She is always quick to respond by email or over the phone. We have no negative comments whatsoever. Georgina helped and supported us through a very difficult situation a few years ago. She was excellent. Thank you.
Susan · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Thank you for the lovely review Susan, we're so glad Georgina gave you the support you deserve.
★★★★★ 5/5
GoogleFrom the very first visit of the lovely Jacqueline to the efficiency of the sales team, we have experienced first class service and would not hesitate to recommend Redbrik, (indeed we have and one of our friends has used them too!). Special mention to Tracey Gurney who was so supportive and helpful throughout our, what turned out to be difficult, sale due to issues in our chain. We are both very grateful for our Redbrik experience. Dave & Sue
Sue · 24 September 2023 · Redbrik Chesterfield
Agent replied · 30 July 2023
Hi Sue, thanks for the lovely review, we're glad you had a great experience!
★★★★★ 5/5
TrustpilotOur experience with buying a house with…
Our experience with buying a house with redbrick based in 2021 was amazing. They made it such an easy process for us going above and beyond at every opportunity. We then later used redbrick to sell a different property in early 2023 and experienced the great service and support once again. Thank you Redbrick for all your support, you made such a stressful process so much easier for us. I would highly recommend.
April · 12 September 2023 · Redbrik Sheffield
Agent replied · 30 September 2023
Hi April, Thank you for such a lovely review. We're glad you had a great experience on both occasions.
★★★★★ 5/5
TrustpilotGreat Service
Professional & organised and a great service from all the girls in lettings.
Lucas · 11 September 2023 · Redbrik New Homes
Agent replied · 19 June 2024
Thank you for the review Lucas!
★★★★★ 5/5
TrustpilotGreat Service
Professional & organised and a great service from all the girls in lettings.
Lucas · 11 September 2023 · Redbrik Sheffield
Agent replied · 30 September 2023
Thank you for the review Lucas!
★★★★★ 5/5
GoogleGeorgina, in particular, made my leasing experience with Redbrick very straightforward. She assisted me with organising all the necessary paperwork and promptly addressed all of my issues.
Thanks for the team .
Mohamed · 10 September 2023 · Redbrik Sheffield
Agent replied · 18 October 2023
Thank you for the great review
★★★★★ 5/5
TrustpilotGreat company
Great company, excellent staff, friendly and helpful,
Alison · 8 September 2023 · Redbrik Sheffield
Agent replied · 30 September 2023
Thank you for the great review Alison
★★★★★ 5/5
TrustpilotFlawless
We use Redbrik for our rental properties and also to sell properties we have sold and bought. Absolutely flawless service from everyone we have ever dealt with. I have to mention Ross is particularly helpful in all regards. If you are thinking of selling, buying or renting, without a shadow of a doubt, I would recommend the Redbrik team!
Ashley · 7 September 2023 · Redbrik New Homes
Agent replied · 19 June 2024
Thank you for the great review Ashley!
★★★★★ 5/5
TrustpilotFlawless
We use Redbrik for our rental properties and also to sell properties we have sold and bought.
Absolutely flawless service from everyone we have ever dealt with.
I have to mention Ross is particularly helpful in all regards.
If you are thinking of selling, buying or renting, without a shadow of a doubt, I would recommend the Redbrik team!
Ashley · 7 September 2023 · Redbrik Sheffield
Agent replied · 30 September 2023
Thank you for the great review Ashley!
★★★★★ 5/5
TrustpilotHighly recommend
We have sold our last 2 houses through Redbrik and have always found the service 5*. From pulling everything together very quickly ( as we needed to get on the market asap ) the communication, viewings carried out while we were on holiday, support and honest opinions as well as getting us more than the asking price. The easiest 5* rating to give, I have and will continue to recommend Redbrick to anyone going on the market.
Louisa · 7 September 2023 · Redbrik New Homes
Agent replied · 19 June 2024
Thank you Louisa
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