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Redbrik estate agents in Chesterfield, Stocksbridge and Sheffield

4.5

★★★★★ Excellent

1,891 reviews across 5 offices and 4 platforms

www.redbrik.co.uk

Redbrik has five offices, in Chesterfield (two offices), Stocksbridge and Sheffield (two offices) (Derbyshire). Together they have 1,891 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

1,573

Reviews on Google

All 5 offices

Facebook logo

4.4 / 5

56

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

261

Reviews on Trustpilot

All 5 offices

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Our offices

Redbrik's five offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 1,556 reviews on Google only. Show every review

5/5

Google

Thank you to Redbrik - from meeting Chloe to value my home - Emily and Tammy in the Office - all lovely to deal with, very warm and friendly - also - always pick up the phone! Andrew (sales progressor) never heard of his role - yet now i have been dealing with Andrew - all estate agents should have this role, to keep things (progressing) and smooth for all involved. Thanks to you all. No wonder there are now so many Redbrik signs around my end - i will recommend. Sarah

Sarah · 9 October 2026 · Redbrik Crystal Peaks

Agent replied · 10 October 2026

Thank you for your kind words Sarah - We have passed this on to the team.

5/5

Google

Our seller used Redbrik to sell their house. The Staff were very helpful throughout the process. A special mention to Holly, the sales manager who was continuously chasing things up to keep the process moving.

Alan · 5 October 2026 · Redbrik Crystal Peaks

Agent replied · 6 October 2026

Thank you for your review, Alan :)

5/5

Google

Throughout the whole sales process Andrew Sedgwick was excellent with clear communication between our vendor, solicitors and us. I would 100% recommend to use Redbrik Crystal Peaks and could not thank Andrew enough for his care and attention to anything we’ve needed throughout the process

Will · 19 September 2026 · Redbrik Crystal Peaks

Agent replied · 26 September 2026

Thanks for your review and kind words, Will :)

1/5

Google

I am writing this after being the purchaser of a house sold by Redbrik. Right from the outset I was not happy with the attitude of their sales person. Especially during the negotiation period. I made direct contact with the seller and it was immediately clear they had been telling lies on both sides about offers and rejections. We were both fuming! The worst part was when Redbrik said I had to pay nearly £600 to secure the sale with them. What!? I was told this was to pay for the searches they had already completed, which I was fine with, but the rest was admin fee! I questioned this over and over and asked them to send me a breakdown justifying the additonal admin fee, I got nothing other than "if you dont pay it, you cant buy the house" ....what!!!!? When I informed the seller they were fuming at how they were handling the case and how I was being treated. I will never ever use Redbrik to sell a house and I will avoid any property being sold by them! 16th Sept reply - You state that it creates greater transparency for the purchaser at an early stage? ...when i moved in the gas central heating and gas fire was instantly condemned! This cost in excess of 6k to put right. The house was filled with the previous owners belongings and took x1 full removals van and 8 trips to the tip to clear out all their belongings includings stained beds, mattresses, carpets, desks, drawers and wardrobes!!! Why have i never had to pay this SecureMove fee with any other estate agent? I appreciate having the searches complete is a good idea, but the rest in my opinion is just a con! ...i could understand if this was kept if the purchase wasnt to complete or pulls out the deal, but if it does complete the admin fee should be returned to the purchaser!

Stump · 19 September 2026 · Redbrik Chesterfield

Agent replied · 25 January 2025

Hi, Thank you for updating your review. The additional information has now allowed us to identify your purchase and look back at the transaction in detail. Firstly, we were genuinely shocked to see the photographs showing the condition in which the property was left by the seller. Unfortunately, the condition in which a seller leaves a property on completion is outside our control as estate agents, but we sincerely hope you raised this with your solicitor and followed their advice at the time. With regard to SecureMove™, we are very proud of the process and the difference it has made for thousands of buyers and sellers. Your own purchase completed in January in just 38 days, across the Christmas period, which is an exceptionally fast transaction and a great example of the benefits that having searches and key legal information prepared upfront can bring. SecureMove™ was developed by Redbrik, which is why you may not have encountered the fee when purchasing through other estate agents, although similar upfront-information and reservation models are now being adopted by agents across the UK (and even another estate agent in Chesterfield). The £595 Reservation Fee covers the searches, Buyer Information Pack and the additional work involved in preparing key information upfront. If a seller withdraws from the transaction, the Reservation Fee is refunded to the buyer. The principles behind SecureMove™ are also closely aligned with the Government’s recently announced reforms to the home-moving process, which are moving towards more comprehensive information and searches being provided upfront, alongside earlier commitment between buyers and sellers. SecureMove™ does not currently include a survey or home condition report and therefore cannot identify defects such as those subsequently found with the boiler or gas fire. Buyers should take their solicitor’s advice regarding any additional inspections, certificates or surveys they require before exchange. We are sorry that, despite the exceptionally quick completion of your purchase, you have been left unhappy with aspects of your experience and particularly with the condition in which your new home was left. We appreciate that it has now been almost eight months since your purchase completed, but we would still be very happy to discuss your experience in more detail and address any remaining concerns. Please feel free to contact us at hello@redbrik.co.uk or speak directly with our Chesterfield team on 01246 563 060. Redbrik

5/5

Google

Moving home has changed a lot much since I last moved but the team at Redbrik were so helpful and understanding when I felt overwhelmed by the whole process. Andrew in particular was just fantastic - a calm, reassuring voice who kept me fully informed of how things were progressing. Thank you Redbrik for making a scary experience less stressful

Babs · 12 September 2026 · Redbrik Chesterfield

Agent replied · 22 September 2026

Thanks so much for your review and great to hear about your experience :) We've passed on your thanks to Andrew!

1/5

Google

They don’t even let you know you’ve not got the house you applied for. If you chase them on the rare occasion you can get through they’ll tell you no, otherwise it’s silence. Terrible customer service.

Jade · 8 September 2026 · Redbrik Chesterfield

Agent replied · 22 September 2026

Hi Jade, We’re sorry to read this and would like to look into what happened. We’ve checked our records but unfortunately can’t find any viewing or application under your name, so we’re currently unable to identify the property or circumstances you’re referring to. We take our customer service seriously, so we’d appreciate the opportunity to understand what happened here. If you could contact us directly at lettings@redbrik.co.uk with a little more information, we’ll happily investigate this further for you. Redbrik Redbrik.

1/5

Google

Rating only, no written review.

Tuleyb · 8 September 2026 · Redbrik Crystal Peaks

Agent replied · 9 September 2026

We’re sorry to see this one-star rating. As no comments have been provided and we’re unable to identify any record of you having dealt with Redbrik, we’re unable to establish what this review relates to. We take all feedback seriously and would welcome the opportunity to understand your experience. Please contact us directly with some further details so that we can investigate and respond appropriately.

5/5

Google

I recently purchased my new home through Redbrik. My experience of dealing with Matt, Joanna and the team has been a real pleasure. From viewing the property with Joanna, putting in an offer, through to completion, every member of staff I dealt with couldn't have been more helpful and knowledgeable. My house purchase completed in such a short time, which I'm sure in part was because the searches had already been done and also the excellent communication skills from the staff at Redbrik. I wouldn't hesitate to recommend Redbrik to anyone I know looking for an estate agent. Thankyou again Matt, Joanna and all the team

Sue · 5 September 2026 · Redbrik Chesterfield

Agent replied · 5 September 2026

What a lovely review to receive :) Thank you Sue.

5/5

Google

I'd recommend Redbrik to anyone selling their house. The whole team were absolutely lovely, they kept us informed throughout the process and gave us advice when we asked for it. We were in very safe and competent hands all the way through what can be a stressful process.

Siobhan · 4 September 2026 · Redbrik Crystal Peaks

Agent replied · 4 September 2026

Thank you for taking the time to leave us a review, Siobhan! Great to receive feedback like this :)

5/5

Google

Thank you to all the team at Chesterfield, Hannah, Ellice and especially Andrew. Sold our property within a couple of months but had the most demanding cash buyer, who wanted everything done at her pace. Andrew and the team handled everything quickly and professionally, even though we were getting extremely frustrated with her demands. Sale completed and a big thank you to all. Would definitely recommend 😊

Denise · 3 September 2026 · Redbrik Chesterfield

Agent replied · 12 August 2026

Thank you for your lovely review Denise :)

5/5

Google

I honestly can't recommend Redbrik highly enough. From the very beginning through to getting the keys to my first home, the service I received was exceptional. Buying your first home can feel overwhelming, but Matt made the entire experience smooth, straightforward and genuinely enjoyable. A huge thank you to Matt, who was absolutely outstanding throughout the whole process. He went above and beyond at every stage, always making time to answer my questions, keeping me regularly updated and explaining everything in a way that gave me complete confidence. Nothing ever felt like too much trouble and his patience, professionalism and genuine care made such a difference. What stood out most was how supported I felt. Matt took so much of the stress away by staying on top of everything and making sure I always knew what was happening next. As a first-time buyer, that reassurance was invaluable and I always felt like I was in safe hands. It's rare to come across someone who is so dedicated, approachable and committed to making the whole process as seamless as possible. Matt's communication was excellent from start to finish and I genuinely felt like he cared about making sure everything went as smoothly as it could. Thank you so much, Matt, for helping me buy my first home. I couldn't have asked for a better experience and I wouldn't hesitate to recommend Redbrik to anyone looking to buy or sell a home. If I ever move in the future, they'll be my first call. Five stars without question!

Rachel · 3 September 2026 · Redbrik Chesterfield

Agent replied · 7 August 2026

Thank you for taking the time to leave such a fantastic review Rachel :)

5/5

Google

Very quick and easy process from Olly, Charlie and Luke. Made moving into our first home very simple

Kacey · 29 August 2026 · Redbrik Chesterfield

Agent replied · 1 September 2026

Thanks Kacey! We've passed on your kind words to Ollie, Charlie and Luke :)

5/5

Google

Redbrik, Crystal peaks have been excellent from start to finish! Professional, polite, helpful and attentive. Buying a house or selling a house is very stressful, especially when you’re a single person, Emily and Tammy were excellent and helped me through the smooth process. Redbrik as a whole estate agents crystal peaks and chesterfield have been amazing and I can’t thank them enough for all their help. It’s really appreciated! So thankyou :) x

Ellie · 21 August 2026 · Redbrik Crystal Peaks

Agent replied · 6 August 2026

Thank you for your review Ellie, your kind words have been passed to Emily and Tammy :)

5/5

Google

I am in the process of purchasing a property through Redbrik New Homes. So far they have been great. They are friendly, respond promptly to emails and calls, and have kept me updated throughout. I have dealt mostly with Brad, he has been brilliant and so have the other members of the team. They also use the Street mobile app so you can conveniently track the status of the process. Based on my experience so far I would recommend them if you are looking to purchase a new home.

Peter · 14 August 2026 · Redbrik Sheffield

Agent replied · 15 August 2026

Thank you for your nice review Peter :)

5/5

Google

Lisa and the team were fantastic during our purchase. It wasn't all plain sailing, the owner of the property sadly passed away and a couple of days after probate was granted our buyers suddenly pulled out. Despite all this they got us over the finishing line at their end and handed us the keys at the beginning of July. 10/10

Mick · 10 August 2026 · Redbrik Chesterfield

Agent replied · 11 August 2026

Thank you for your kind review Mick :)

5/5

Google

They were very professional and the service we received was excellent. We were kept updated during the sale of my late mums house. We would recommend Redbrik to anyone for the sale or purchase of a property

Cheryll · 5 August 2026 · Redbrik Chesterfield

Agent replied · 6 August 2026

Thank you for your lovely words Cheryll :)

5/5

Google

The whole team at Redbrick, Hannah in particular, are fantastic at what they do. Having used them a few times now, I honestly can't see myself ever needing another estate agent in Chesterfield. Highly recommended."

Bulent · 5 August 2026 · Redbrik Chesterfield

Agent replied · 6 August 2026

Thank you very much for your kind review.

5/5

Google

We had a positive, professional and very friendly experience selling our house through Redbrik, we have already recommended them to friends and will continue to do so. Ben and Andrew have been a pleasure to work with and I will miss our chats!

Joanne · 5 August 2026 · Redbrik Chesterfield

Agent replied · 6 August 2026

Thank you for your lovely review Joanne :)

5/5

Google

We purchased our house through Redbrik. We had already sold our property and had had a purchase of another property fall through, so we were up against the clock to find somewhere. From the date our offer was accepted to the date we moved in was 4 weeks. The fact that the searches had already been done in the buyers pack cut a lot of time out. The communication and professionalism of the Redbrik team between each party was outstanding. The team worked their socks off and went above and beyond to get the sale through. I can't praise them highly enough and would thoroughly recommend them.

Heather · 3 August 2026 · Redbrik Chesterfield

Agent replied · 17 July 2026

Thanks for taking the time to leave us such a great review :)

5/5

Google

Well what can one say about Redbrick and all the friendly and efficient team. They were so professional whilst keeping that friendly approach to all they did. Promt with responses and always on hand to help with my technophobic ways🤣A big shout out to Lisa and Ellie who dealt with my little quirks from the word go. I will miss those girls. So a big thankyou to the whole team Redbrick. 👍

Lesley · 3 August 2026 · Redbrik Chesterfield

Agent replied · 3 August 2026

Thank you for your kind words Lesley :)

1/5

Google

I would not recommend renting through Redbrick based on my experience over the last two years. The biggest issue throughout my tenancy was the lack of communication. Emails often went unanswered, phone calls weren’t returned despite being promised, and it was very difficult to get hold of anyone. There were also frequent occasions where staff were unavailable, leaving queries unresolved for long periods. Communication between Redbrick and the landlord also appeared to be poor. As tenants, we were often told to contact Redbrick, while the landlord would direct us back to them. This meant we regularly had to chase both parties just to get answers or have issues resolved. Although the property was advertised as bills included, the arrangement was that the landlord contributed £100 towards gas and £100 towards electricity each month, with tenants paying anything above that. However, there was no clear system showing when top-ups were made or when additional payments were due. We ended up having to agree dates directly with the landlord so we could keep track ourselves. We also had problems topping up the utilities through the local shop, as they would sometimes refuse without the landlord’s permission. When we asked Redbrick to help resolve these issues, responses could take weeks. Property management was also disappointing. On one occasion after tenants had moved out and before new tenants had moved in, bedroom windows were left open during the winter, leaving the property exposed to cold weather unnecessarily. The final frustration has been the return of my deposit. I returned my keys on 13th July and was advised to wait until the following Monday before chasing it. Since then, I have made numerous phone calls that have gone unanswered and emailed for an update without receiving any response. At the time of writing, I am still waiting for both my deposit and even a basic update. Overall, my experience was one of poor communication, slow responses, and having to chase simple matters repeatedly. I hope this feedback encourages improvements so future tenants receive the level of service they should expect.

Chelsea · 31 July 2026 · Redbrik Sheffield

Agent replied · 4 August 2026

Hi Chelsea, Thank you for taking the time to leave your feedback. We're sorry to hear that you feel your experience did not meet your expectations. Having reviewed your tenancy, we'd like to clarify a few points for context. The utility arrangement was outlined within your tenancy agreement at the outset, with the landlord contributing a fixed monthly amount towards the gas and electricity, and any usage above this being shared between the tenants, as is standard within an HMO. The responsibility for topping up the utility meters also rested with the tenants, and our team took the time to go through the receipts and payment records with you to ensure the payment process was fully explained. In relation to your deposit, we appreciate your frustration. Unfortunately, there has been an issue with the third-party deposit system we use, which has temporarily prevented us from releasing deposits. We have kept you updated on this and will process the return of your deposit as soon as the system issue has been resolved. We were disappointed to read your comments regarding communication, as our records show that our team responded to emails and returned calls throughout your tenancy while liaising with your landlord where required. However, we appreciate that your experience has led you to feel differently, and we're sorry that this was your perception of our service. We would also like to note that this review has been posted on our Land & New Homes Google page. As your comments relate to your tenancy with our Lettings team, this review has been left against the wrong department and does not reflect the service provided by our Land & New Homes team. We value all feedback and continually review our processes to ensure we provide the highest level of service possible. If you would like to discuss any aspect of your tenancy further, please don't hesitate to contact our Lettings Manager directly: alex.matthews@redbrik.co.uk Best wishes, Redbrik Lettings.

5/5

Google

Purchased a property through Redbrik, extremely helpful through and kept us updated! Andrew couldn’t have been more supportive and helpful in helping our family secure our next home! Thankyou for everything

Charlotte · 30 July 2026 · Redbrik Chesterfield

Agent replied · 31 July 2026

Thank you for your lovely review Charlotte :)

5/5

Google

Everyone we dealt with was friendly, helpful, professional and always answered and dealt with issues promptly. Clayton, Emma, Holly and the team were amazing and I would definitely recommend Redbrik for buying and selling.

Noelle · 25 July 2026 · Redbrik Sheffield

Agent replied · 27 July 2026

Thank you for your kind words Noelle :)

5/5

Google

After selling our property in 2 days flat, my first experience of buying and selling a house got off to an amazing start! Unfortunately it didn't stay that way but that was not Redbrik's fault! Due to my husband having Alzheimers, I was on my own with all the paperwork and everything else that goes with house sales. From Hannah to start me off, Holly took over and I have to say that Holly was there for me through the thick and thin, the tears and the laughter of the eight months it took to finally complete the sale. Redbrik we're all very helpful and supportive throughout my long experience especially Holly and I wouldnt hesitate to recommend them to anyone

Christine · 22 July 2026 · Redbrik Chesterfield

Agent replied · 13 July 2026

Thank you for your review, your kind words have been passed to Hannah and Holly :)

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Questions about Redbrik

Which Redbrik office has the most reviews?

Chesterfield has the most, with 513 reviews rated 4.6 out of 5, followed by Stocksbridge with 455.

Where are the Redbrik offices?

The five Redbrik offices, by town:

  • Chesterfield: 13-15 Glumangate, Chesterfield, Derbyshire, S40 1TX
  • Crystal Peaks: Unit 10, Central Atrium, Crystal Peaks Shopping Centre, Sheffield, S20 7PN
  • New Homes: 22 Glumangate, Chesterfield, S40 1TX
  • Sheffield: 837 Ecclesall Road, Sheffield, S11 8TH
  • Stocksbridge: Unit B5 Fox Valley Way, Stocksbridge, S36 2AB
Has Redbrik won any awards?

Yes. In The Trusted Agent 2026 awards: Redbrik, Chesterfield won Gold; Redbrik, Chesterfield won Gold; Redbrik, Sheffield won Trusted Agent.

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