1/5
Rating only, no written review.

Trusted Agent profile Β· Derbyshire
Verified
β β β β β
1,889 reviews across 5 offices and 4 platforms
Redbrik has five offices, in Chesterfield (two offices), Stocksbridge and Sheffield (two offices) (Derbyshire). Together they have 1,889 reviews on four platforms, rated 4.5 out of 5 overall.
1,573
Reviews on Google
All 5 offices
53
Reviews on Facebook
Business-wide
1
Reviews on Yell
Business-wide
262
Reviews on Trustpilot
All 5 offices
Redbrik's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Rating only, no written review.
1/5
My experience with Ewe Move (Lettings) has unfortunately left a sour taste in my mouth for ever renting future properties again. When issues were raised, it took an unnessacery amount of time to be resolved (6+ months on some occasions). Some were never fixed in the 2 years we were at the property. It seemed unless it benefitted them in some way, we would always struggle to get quick responses. The offices are always closed, you never get through to the right person and have to put in so much effort to get anything done. Wouldnt reccomend π
We appreciate your feedback, we always strive for the best in Customer Service. It's our aim to keep our clients happy. We understand you were a valued tenant customer for some time. We do find this review a little unfair as its a little out of our control as the letting agency, when damage is made to a property. We have to act on behalf of both parties. This is yourself and the Landlord. We unfortunately had many complaints from the management company regarding the noise from you a s a tenant, and Health and safety issues, regarding the sofa you had left in the corridor. Both of which are issues completely out of our hands. Unfortunately when a landlord gets a property back and notices that you had damaged the kitchen cabinets and left markings all over the walls, he has to repair this for the next tenant. All we ask is you leave the property as you found it. This unfortunately cost over Β£2300. This is what the Government scheme (The Tenancy Deposit Scheme) is for, and if you feel it unfair, it can be taken further with the government. This is put in place to protect you both and again is nothing to do with us as the agency. Also, we are always closed on a Sunday. Its a real shame that this review has ended up on our Google page, when in fact it was an issue with the landlord and yourself. If you would like to give me a call, I would appreciate the opportunity to chat this through with you. Kind regards, Malcolm White
5/5
What an excellent team to work with. All extremely helpful and efficient. Emi was just amazing to deal with, keeping me updated at all times, going the extra mile to ensure the sale of my property went smoothly. I would recommend Redbrick to anyone. Thank you for your help.
5/5
Cannot fault them!
Cannot fault them!Really good experience with Redbrik. We bought through a new home from them and sold through the South West branch on Ecclesall Rd - I can't fault the service and communication between them. The new homes team went above and beyond to ensure all went smoothly and the South West branch got us a great price within 2 weeks of launching. They always answer the phone and respond to emails promptly - many agents in the past that I have used don't! Friendly and professional - definitely value for money. Special thanks to Alastair and Tom.
Thank you for the great review Paul
5/5
So far so Good All going well! Keeping me up to speed. Cant expect anymore! Efficient in office.
Thanks for your review.
4/5
Rating only, no written review.
Thanks for your review
1/5
Completely unorganised, sent people in without permission. Would definitely not recommend to anyone or use again.
Hi Steve. This response is a year out of date, I can only apologise for that - we were not monitoring Google reviews at the time you posted this. I don't have any details, but I'm truly sorry we didn't live up to the standard you expected on this occasion.
5/5
Rating only, no written review.
Thankyou for your review.
5/5
I have just sold my home
I have just sold my home using their new SecureMove service. What a brilliant innovation, why others don't do the same astounds me. Our sale went through in just two months as everything was prepared upfront.Big shout out to David Cooper and Louise, both amazing!
5/5
Whilst relocating can be very stressful, the staff at Redbrik Chesterfield made it feel very easy, and did all that they could to make the process as easy as possible.
We're so glad you had a great experience with us, thanks Oliver!
5/5
Redbrick were brilliant especially Sophie. Everything was made easy for us, each week we had an update from Sophie so we always knew what was going on. Would definitely recommend them and use again
Thanks for such a lovely review Michael!
5/5
Would highly recommend mundys always polite and professional. Nothing is too much bother and kept us updated throughout selling/purchasing.
5/5
The staff were amazing polite and very helpful with myself and my husband, they went above and beyond with helping us thank you for all your help. Vicki Wilkinson was fantastic nothing was to much trouble and she kept us well informed polite and courteous and nothing was to much trouble. Vicki Wilkinson is a fantastic asset to your company and she should be rewarded for her excellence thank you for are wonderful experience.
5/5
Both Lorraine and Vicky have been fantastic through this process, always going the extra mile to ensure solicitors were progressing with the case.
4/5
Rating only, no written review.
5/5
Brilliant service from start to finish when selling house. A truly exceptional Estate Agent in all aspects, communication at all stages was exemplary. Thank you to everyone.
4/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
It's so nice to deal with an honest reputable Letting Agent who know exactly what they're doing. Emily Otter is amazing and heads up an equally amazing team. Look no further and choose Lincoln's best...
3/5
Rating only, no written review.
5/5
Will always use Mundyβs to sell or buy property. They are easy to deal with and all the staff are friendly and helpful.
2/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Redbrik is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.

Redbrik is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.
EA Masters by year, 2018 to 20252025 3 Gold across three branches EA Masters 2025 winners
2022 4 Gold across four branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Redbrik and its branches was Highly Commended at The Negotiator Awards 2023.
Highly Commended at The Negotiator Awards in one year: 2023.
Negotiator Awards by year, 20232023 1 Highly Commended The Negotiator Awards 2023 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Redbrik a message.
Chesterfield has the most, with 510 reviews rated 4.6 out of 5, followed by Stocksbridge with 453.
The five Redbrik offices, by town:
Yes. In The Trusted Agent 2026 awards, Chesterfield won Gold, Chesterfield won Gold and Sheffield won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for Yorkshire and The Humber Estate Agency of the Year. The group and its branches have also won 13 other industry awards since 2018.