5/5
The Trusted AgentSmooth and easy rental process
Working with this agent was a pleasure. Everything was professional, fast, and transparent. The communication was excellent, and all my questions were answered immediately.
Trusted Agent profile · Greater Manchester
Verified
Qube Residential estate agents in Manchester, Liverpool and Bolton
★★★★★
647 reviews across 3 offices and 5 platforms
Qube Residential has three offices, in Manchester, Liverpool and Bolton (Greater Manchester). Together they have 647 reviews on five platforms, rated 4.3 out of 5 overall.
410
Reviews on Google
All 3 offices
2
Reviews on Facebook
All 3 offices
2
Reviews on Yell
All 3 offices
225
Reviews on The Trusted Agent
All 3 offices
8
Reviews on Trustpilot
Business-wide
Want Qube Residential to help?
Send Qube Residential a message.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers5 reviews
We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so ...Read all 5 from sellers
Buyers4 reviews
Highly recommend Qube to potential buyers and sellers. I went to view a house and Gary who saw us round the property was knowledgeable. On the back of meeting ...Read all 4 from buyers
Landlords36 reviews
We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ...Read all 36 from landlords
Tenants179 reviews
Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ...Read all 179 from tenants
Our offices
Qube Residential's three offices, most reviewed first. Each has its own page.
- Qube Residential ManchesterQube Residential, 7th Floor, One City Approach, M30 0BG422 reviews · 231 on Google (4.0)22 in the last 90 days
- Qube Residential Liverpool7 Honeycomb, Edmund Street, L3 9NG203 reviews · 149 on Google (4.2)11 in the last 90 days
- Qube Residential Bolton651 Chorley Old Road, BL1 6BJ31 reviews · 31 on Google (4.2)6 in the last 90 days
Latest reviews from every Qube Residential office
Newest first, from every platform, with the office each review is about. First names only.
The Trusted Agent5/5
GoogleI could not speak highly enough of Kane Walsh, continuously went over and beyond to make life easier for me, would absolutely use again. Ongoing complication post tenancy but Kane being brilliant helping me with it and easing any anxiety or confusion.
5/5
GoogleShane Cooper dealt with the letting of our property and handled the matter professionally, always keeping us informed at all stages of the process. Well done.
5/5
The Trusted AgentGreat agent
Very helpful even after moving into the property!
5/5
GoogleI recently sold my house with QUBE and they were excellent. Jonathan Cook made the whole process so smooth, seamless and stress free. Would highly reccomend this company.
5/5
GoogleRebecca as my agent was great, always happy to answer any questions and guided me throughout the application process, from viewing, to moving in, and afterwards made sure to check in. Very helpful and considerate
4.9/5
The Trusted AgentVery pleased
I’ve had a very positive experience with Qube Residential so far. The referencing process was straightforward, communication has been clear and timely, and everything has felt well organised, which has helped to keep the move as stress-free as possible. Thanks specifically to Rebecca for making my first renting experience an amazing one.
5/5
GoogleAlways helpful and approachable and reply promptly
5/5
GoogleOur move in process was very smooth thanks to Qube residential! A big big thank you to Rebecca. She is amazing and excellent customer service. Very friendly and reassuring. Helped with all the questions we had prior to moving in and always replied quickly. She’s the best 🙂 …
5/5
GoogleThey solve everything for me! Zero complaints :) great customer service
5/5
GoogleRebecca Evans is a wonderful letting agent - attentive, efficient, and always eager to help. Communication is smooth and professional, and any issues that come up. I highly recommend.
5/5
GoogleRating only, no written review.
1/5
TrustpilotTerrible
Terrible - stay clear and do not rent from this estate agents. They were rude, unprofessional and unhelpful throughout. They did not support with anything, they don’t want to look after buildings they rent or pay for proper property management and overcharge and provide incorrect charges to try to not give deposits back. I have never not had my full deposit back and somehow they are charging us £600 unfairly. Terrible customer service overall - all staff clearly hate their job.
5/5
GoogleGreat service from the Lettings team, in particular Shane Cooper and Jonathan Cook, professional and always a pleasure to deal with.
4.8/5
The Trusted AgentExcellent communication and proactive approach
Rebecca has been working with us to find a tenant. She has communicated clearly and frequently. Nothing was too much trouble.
5/5
GoogleHave always had a positive experience with Qube as a let management company. Lydia and Kane in particular have always been really helpful with speedy replies and sorting any issues or queries.
5/5
GoogleI was having ongoing issues with Airbnb, including suspended listings, which left my property sitting empty. I spoke with Helen about moving the property to a long-term rental, gave her access, and left it in her hands. Within just three days she had found a tenant and was already asking me to sign a long-term tenancy agreement. I couldn’t believe how quickly she worked. Since then, any questions or follow-ups I’ve had have been answered within hours. I’m now able to take a completely hands-off approach with this property. Thanks so much, Helen I really appreciate your efficiency.
3/5
GoogleI have no complaints about the real estate agency itself, the rental process was smooth, and I was able to get all my questions answered. However, the post-rental support channel has many problems. We are experiencing some persistent issues in the apartment, and some long-term tenants report that this is not the first time this has happened. The person they provide for contact doesn't resolve basic issues and now no longer responds to emails, which creates stress and discomfort in our daily lives. I believe that if this channel improved, satisfaction would be much higher.
5/5
GoogleQube Residential clearly values landlords, delivering reliable support and maximising rental returns with minimal hassle. Lydia Clarke exemplifies their commitment to excellence, making the process stress-free and rewarding. I highly recommend Qube Residential to any property owner in Manchester, they’re trustworthy, responsive, and dedicated to their clients. Thank you, Lydia and the team!
4.2/5
The Trusted AgentRebecca Evans
Rebecca is an excellent letting agent. She was very helpful and attentive, always willing to assist and support.
1/5
GoogleI will never use this company to rent again. Lived in an apartment for nearly 3 years, I fought for about 12 months with regards to the state of the building (no cleaners because they ‘didn’t have the funds’), a hole in the roof (fire exit in the roof with no glass in it, was told to contact the fire brigade, I did, nothing was done) which flooded the carpet when it rained, and constant theft problems to name a few problems. But upon moving out there was general wear and tear (paint could do with some touch ups and a few dust spots), NOTHING broken or dented. I was stuck with a £417.50 bill at the end of my tenancy including the cost of a new couch and mattress £60 for a new couch, £80 for a new mattress (which should be replaced regardless because health and safety). Took to an independent adjudicator who awarded the entire bill to the landlord so the week of Christmas I’m not only £417.50 worse off, but the £60 I paid to fight this also will not be refunded or taken off the price. Disgusted and furious doesn’t even cover it. Joke of a company.
Agent replied · 7 February 2026
Hi Amy, thank you for sharing your feedback. We understand your frustration with the end of tenancy charges from your landlord. We encourage every tenant to challenge these when they believe that there has been a disconnect in responsibility. We appreciate there are two sides to each dispute, but there was a large amount of cleaning and more than a fair share of avoidable repainting in this instance. On this occasion, due to how the property was left, the independent adjudicator from Reposit awarded the landlord their full costs, considering how much they had to spend to return the property into the high quality, clean condition it was received. Regarding the wider building issues you experienced, these related to the responsibilities of the building’s management company rather than your landlord. Throughout your tenancy, both Qube Residential and the landlord raised these concerns repeatedly with the building managers, but unfortunately several residents were affected by the withdrawal of services in this development We wish you the best in your next tenancy.
1/5
GoogleWorst letting agents in England
Agent replied · 4 February 2026
Hi George, Thanks for your review, we do value all feedback from past tenants. We assume your change of opinion is based on your landlord’s end of tenancy charges as your tenancy completed without any major issues. Unfortunately the property was left in poor condition after only one year’s use with cleaning needed, marked walls including damage from your dart board plus hundreds of pounds of rent arrears. We completely understand it’s never nice to lose a dispute with your landlord but the independent adjudicator agreed it was your responsibility as tenants to cover these costs. Rest assured if the landlord wasn’t entitled to these claim items they would not be awarded any funds given the level of evidence they are required to submit. Hopefully this restores your faith for future tenancies. All the best, Qube
4.8/5
The Trusted AgentGreat service
Rebecca and courntey have been very helpful and efficient
1/5
GoogleI will never use this company to rent again. Lived in an apartment for nearly 3 years, I fought for about 12 months with regards to the state of the building (no cleaners because they ‘didn’t have the funds’), a hole in the roof (fire exit …
Agent replied · 23 December 2025
Hi Amy, thank you for sharing your feedback. We understand your frustration with the end of tenancy charges from your … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Qube Residential
Which Qube Residential office has the most reviews?
Manchester has the most, with 422 reviews rated 4.3 out of 5, followed by Liverpool with 203.
Where are the Qube Residential offices?
The three Qube Residential offices, by town:
- Bolton: 651 Chorley Old Road, Bolton, BL1 6BJ
- Liverpool: 7 Honeycomb, Edmund Street, Liverpool, L3 9NG
- Manchester: Qube Residential, 7th Floor, One City Approach, Manchester, Greater Manchester, M30 0BG
What do sellers say about Qube Residential?
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Leigh-Anne wrote: "We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so ..."
What do buyers say about Qube Residential?
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Lauren wrote: "Highly recommend Qube to potential buyers and sellers. I went to view a house and Gary who saw us round the property was knowledgeable. On the back of meeting ..."
What do landlords say about Qube Residential?
36 reviews from landlords, rated 4.8 out of 5 on average. For example, Angela wrote: "We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ..."
What do tenants say about Qube Residential?
179 reviews from tenants, rated 4.9 out of 5 on average. For example, Stephen wrote: "Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ..."
Want Qube Residential to help?
Send Qube Residential a message.
