Qube Residential Bolton reviews

★★★★★ 5/5

Google

Thank you so much to Steven & the team @ Qube Residential Bolton. Such a smooth process from start to finish of finding the perfect place to move into! They Made sure to keep in touch throughout the process. I am Very happy with the service received - within a matter of a few weeks I am moved in 🙌🏼 xx

Niamh · 2 October 2026

★★★★★ 5/5

Google

Phenomenal service from start to finish. Jade, the Bolton Branch Manager, was exceptionally polite, helpful, and efficient. All tenancy paperwork was completed promptly, communication was excellent, and the rest of the team were equally warm and courteous. I would highly recommend Qube Residential Estate Agents for any property needs, buying, selling, or renting.

Maria · 17 August 2026

★★★★★ 5/5

Google

Staff was amazing and professional all through, responded to questions timely and it’s was nice and lovely dealing with Jade, I would highly recommend them again.

Victor · 5 June 2026

★★★★★ 5/5

Google

Lucie was helpful, prompt replies and smooth move in

TA · 1 July 2026

★★★★★ 5/5

Google

It was very nice dealing with Steven throughout the letting process. Very efficient, friendly, professional and always responded promptly.

Oluwanifemi · 28 September 2026

★★★★★ 5/5

Google

Great to deal with both as a landlord and a seller. Quick to reply to queries and very helpful. Realistic valuations and good advice.

Valerie · 22 July 2026

★★★★★ 5/5

Google

The attention and response was professional and well detailed in communication. Good Team

Tijani · 2 July 2026

★★★★★ 2/5

Google

Would have given lower but I had a great experience with Andy who has now left the company... i have dealt with the MB for many occasions, and I always recommended to my friends and family however I will not advise everyone not to use them. I have been recommended solicitors (SortLegal) by Sophie as well, she said they are well priced and as they work together they have great communication between each company. Well this could not be any more false. Solicitors been just so horrible and the mortgage bureau kept on "missing out" the email... I'm still waiting on a reply to an email which was sent around October last year... I am very dissapointed, this was a nightmare coop, had managers call me as I put a complaint in, but nothing changed, so guess they just go for quantity not quality, hence why all decent advisors are leaving...

Kimmie · 15 August 2025

★★★★★ 5/5

Google

I want to take this opportunity to thank Karjun from Mortgage Bureau for helping me and my partner to secure our property and find the best deal for our mortgage. We are first time buyers, and he really helped us step by step with this process and gave us lots of information to take this crucial step in our lives. He gave us advice not only about our mortgage but regarding our legal difficulties. We are ever so grateful to Karjun for everything he did, and he is still doing right now. Trust us; we would be really lost without him. Anyone who needs a mortgage advisor, please, ask for Karjun.

Tatiana · 15 August 2022

★★★★★ 5/5

Google

Thank you so much Karjun for your help This is the second time Karjun Tsang is helping us with a mortgage. First as a first time buyer and now with remortgaging. After our first experience with him, we were so satisfied that we decided any decisions related to mortgage/buying properties have to go through Karjun. He is very efficient, very responsive, explains the process to you in layman’s terms that is easy to understand. So helpful and great with responding to questions. Karjun will work on his holidays to get the process moving, even during Holidays, if you request to speak to him, he will respond to you. I referred my brother to Karjun for a buy to let and my brother has not kept singing the praises of Karjun after buying the property. He is now on his way to buy a second one with the help of Karjun. Thank you so much to Karjun and to Georgia and the whole team at Mortgage Bureau.

Hehe · 15 August 2022

★★★★★ 5/5

Google

Nyk and his team at the Mortgage Bureau were fantastic and I would recommend them to anyone. As first-time buyers we had a lot to learn about the whole process and Nyk provided concise and clear information at every point. We were responded to quickly and our questions were always answered, no matter how big or small, and Nyk explained everything we needed to know by phone and email, and was available for us constantly. Nyk provided very helpful, expert advice and guided us through the whole process - he helped to keep everything moving swiftly, kept us up to date with progress if the mortgage, and kept things stress free for us. Thank you Nyk, we couldn’t have got our first home without you!

Rachael · 15 August 2021

★★★★★ 5/5

Google

As first time buyers, we worked with Nyk Reader at Mortgage Bureau for both our mortgage and life cover. Nyk made this daunting experience feel quite relaxed, and took his time to talk us through all the details so we felt fully informed of the process as newbies. The process was efficient and managed really smoothly, and regular communication really helped throughout. I would not hesitate to recommend Nyk and the Mortgage Bureau.

Kelly · 15 August 2021

★★★★★ 5/5

Google

I dealt with a gentleman called James Collings who works out of the Lockington office (east mids) absolute legend. I was told by other brokers that I had little to no chance. James really went the extra mile, utilising the help to buy scheme and getting our dream house sorted for us. Our offer is in the post and I cannot thank him enough. Answered emails, texts out of hours and even at weekends, it's a stressful time but he really put us at ease. I cannot recommend him enough. Thanks James.

Stephen · 15 August 2019

★★★★★ 1/5

Google

I have started a complaint with Kier headquarters and Helen webb. I have contacted BBC watch dog and the FCA about this incident as it seems there are many Kier unhappy customers. When i reserved this property i was given a deadline to get mortgage in place and exchange. I agreed to this time period being 6-8 weeks. The date was not confirmed on the form that i signed with kristelle. Out of all the properties we were interested in this was the quickest to be built. I pushed my solicitors and constantly called beth lyon for updates. I was promised weekly updates of build and the 10th september was the last time i received this. Regards to Mortgage bureau and Beth Lyon she can confirm any emails she sent to me was immediately responded to. Any documents required was immediately given. After first consultation she went on holiday delaying paperwork being submitted. further more there was a delay in H2B funding which meant that the exchange deadline should have been addressed to me. At which point i contacted the office for mark blakes mobile number and left a message with no response. I was only aware of a 6 week extension from that point 11th/October. I am now being told this was actually 4 weeks. My solicitors have carried out searches at my expense and Beth advised me that mark blake will not allow me to use halifax as a mortgage lender. this then delayed the process further more which should be taken into account. Then once beth submitted to virgin money who was the next cheapest provider, i was told my solicitors were not on the panel. Again no fault of mine. I submitted to her information given to me by my solicitor. At this point i called mark and left another message with no response. I re iterated to Beth that no sales team or manager has made contact with me since september. I then received my first call today from mark blake telling me that he has cancelled a sale because beth lyon said she cant get me a mortgage. I called beth who said this was not true and said we could fast track the mortgage as solicitors can act immediately after offer has been given. The last 48 hours is just more time wasted. The reasons for the delay are solely on your part by refusing me a lender of choice that had been submitted, then wasting time submitting to a lender that my solicitor wasn't on the panel for. I want to hear from a senior of mark blakes to why my reservation has been cancelled. I also want to know why there is a deadline which has been delayed 14-15 days at your and mortgage bureaus fault not mine. For this reason i ask for you to allow the mortgage offer to be submitted and solicitors to carry out their work to meet the 12 november deadline. If this is over a few days it is not at fault to me. I have been mislead and mistreated from the start and i feel like ink on a piece of paper. There was no communication from area sales manager and there was bad practice by all. I have paid solictiors £250, Yourself £500 and Virgin £180. If you are forgoing with the cancellations than i ask for your to reimburst my costs. The stress this has caused me and my wife is unimaginable and if you dont allow us to proceed based upon your assumption then i will seek full legal action and find those responsible for compensation.

Mabz · 15 August 2018

★★★★★ 5/5

Google

Oliver and Karjun were both very helpful. Advice was sound and appropriate for our needs. We secured a good mortgage deal and it was hassle free. Georgia kept us updated with progress throughout and swiftly resolved a delay in the valuation process. Would definitely use again and recommend

Sarah · 15 August 2022

★★★★★ 5/5

Google

Karjun has been a great help securing our mortgage and guiding us through as first time buyers. It is easy to get overwhelmed in the process, but he made it a lot more approachable and smooth. Thank you!

Ania · 15 August 2022

★★★★★ 5/5

Google

Just brought my firt property and Karjun and Georgia were extremely helpful. They kept me updated throughout the entire process and were always available and replied very fast when I had any questions. Highly recommend them.

Orsy · 15 August 2022

★★★★★ 5/5

Google

The advisors at Mortgage Bureau specially Karjun Tsang and Georgia Hayden are amazing. I would like to thank them from bottom of my heart to get approved of my mortgage. They were chasing the relevant department everyday and I was updated always. They were really kept calm and assured me because sometimes I was upset. I wants to thank the whole team of Mortgage Bureau. You did really good job. Thank you guys once again.

Md · 15 August 2022

★★★★★ 5/5

Google

Highly recommended. Karjun is very helpful and always reachable. Clear communication and very professional. Karjun and Georgia - keep up the good work.

Amirtha · 15 August 2022

★★★★★ 1/5

Google

Sebastien Litty provided negligent advice to at least four of his clients, causing them to lose the houses they were buying. No apology. Instead proceeded to make up lies. Avoid at all costs. They may be cheaper than other places, but in this case you get what you pay for. I have reported this to their management, and if I am not satisfied with their response, I will be reporting them to the ombudsman. He should clearly not be working in the mortgage industry.

Josh · 15 August 2019

★★★★★ 1/5

Google

Terrible Experience! My partner and I needed to move quickly due to the home we are living in currently being put up for sale and throughout my conversations with the mortgage advisor he assured me he would do all he can to help us hit our deadline. In the end I was forced to go with a different mortgage advisor because it took him 3 days to even open my emails and was never contactable on the phone. To give you an idea how slow they are I was able to get further along in the process with my new mortgage advisor in one afternoon than I could with these guys in more than a week. Not to mention he got incredibly rude on the phone with me once I told him I had to go with someone else due to his lack of speed. Would not recommend this company to anyone.

Ricky · 15 August 2019

★★★★★ 5/5

Google

I had an oppurtunity to get wonderful agents Karjun and Goergia working in Mortgage Bureau and they understood my situation with first time buying and the urgency to find a property. They helped me to find a very good mortgage deal and also worked to progress my case with the bank as early as possbile. I am impressed with their service.

Ramya · 15 August 2022

★★★★★ 5/5

Google

Karjun and Georgia looked after me and it was the most useful and seamless process ever. Within a few weeks I was able to get the mortgage I was after and now looking forward to moving into my place. They were so helpful and attentive to all the millions of questions I had. Would highly recommend!

Albinist · 15 August 2022

★★★★★ 5/5

Google

I used Morgage Bureau as a first time buyer and received excellent service from Karjun and Georgia. They communicated really well and kept me updated at all times with my applications, offered me good genuine advice on selecting my morgage and did my HTB application too.

Aleks · 15 August 2022