Trusted Agent profile · Greater Manchester
Verified
★★★★★
647 reviews across 3 offices and 5 platforms
Qube Residential has three offices, in Manchester, Liverpool and Bolton (Greater Manchester). Together they have 647 reviews on five platforms, rated 4.3 out of 5 overall.
410
Reviews on Google
All 3 offices
2
Reviews on Facebook
All 3 offices
2
Reviews on Yell
All 3 offices
225
Reviews on The Trusted Agent
All 3 offices
8
Reviews on Trustpilot
Business-wide
Send Qube Residential a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so ...Read all 5 from sellers
Highly recommend Qube to potential buyers and sellers. I went to view a house and Gary who saw us round the property was knowledgeable. On the back of meeting ...Read all 4 from buyers
We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ...Read all 36 from landlords
Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ...Read all 179 from tenants
Qube Residential's three offices, most reviewed first. Each has its own page.
Qube Residential and its branches won awards at EA Masters in one year, most recently 2021.
EA Masters winners in one year, the group and its branches: 2021.
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHad a really smooth experience overall 🙌 Courtney was super helpful, quick to reply, and explained everything clearly throughout the whole move, made things way less stressful. Also big thanks to Rebecca for sorting things out with the locksmith and making sure move-in day went smoothly. Really appreciate the support! Would defo recommend 👍
5/5
GoogleI honestly cannot thank my letting agent (Diane McCarthy) enough for everything she has done for us. From the very first conversation, she made us feel completely at ease with her warmth, kindness, and genuine care. What could have been a stressful and overwhelming experience turned into something smooth, positive, and even enjoyable because of her. Her professionalism and experience truly shine through in everything she does, but what makes her so special is the heart she brings to her work. She took the time to really understand what we were looking for, listened with patience, and guided us with such honesty and reassurance. At every step, she was supportive, responsive, and incredibly thoughtful. She went above and beyond in ways we didn’t expect, always checking in, always making sure we were comfortable, and always putting our needs first. Her dedication, reliability, and attention to detail gave us so much confidence and peace of mind. Thanks to her hard work and genuine commitment, we found our flat in such a short space of time, and we couldn’t be happier. It’s rare to meet someone who is not only so skilled and knowledgeable, but also so kind, approachable, and truly invested in helping people. We feel incredibly lucky to have had her support and would recommend her wholeheartedly to anyone. She’s not just an excellent letting agent, she’s a genuinely wonderful person who truly cares. Thank’s my Love Diane😊
5/5
The Trusted AgentReview
I recently moved in to a flat in Liverpool. Helen was brilliant, professional and very friendly. I can’t recommend Qube Residential enough.
5/5
The Trusted AgentGreat Letting Process
Courtney did a great job in laying out the best options to proceed and then finding the right tenant. All done very efficiently and without major hassle. Thank you!
5/5
GoogleShane Cooper was absolutely amazing. He sorted our apartment and now we have a good apartment thanks to him. So professional and he looks so passionate for what he does. He was so helpful and he was in contact all the time with us following up our process. Absolutely recommend him and also recommend the company if you are looking for a new good apartment.
5/5
GoogleA huge thank you to Qube Residential team who have been expertly managing my properties for many years. They are a highly professional, caring, supportive and responsive team led by Jonathan Cook. I was recently assisted by Shane and Bethany who were exceptional, efficient and very helpful indeed! I would have no reservations in recommending the services of the amazing Qube Residential property management team! Thank you! Thank you!
5/5
The Trusted AgentGreat viewing and speedy moving in process
I've recently moved into my new flat with Rebecca at Qube as the agent that showed me the property and went through the process of getting me moved in. Rebecca was really friendly and easy to talk to, which is honestly and underrated quality in a lettings agent, certainly makes asking questions about the property and the area much easier. Rebecca was upfront about everything I asked and made the process of moving in as simple and easy as a move can be.
5/5
The Trusted AgentSuper helpful team, highly recommend
Had a really smooth experience overall 🙌 Courtney was super helpful, quick to reply, and explained everything clearly throughout the whole move, made things way less stressful. Also big thanks to Rebecca for sorting things out with the locksmith. Really appreciate the support! Would defo recommend 👍
5/5
GoogleCourtney is so lovely made my move in smooth
5/5
GoogleMy experience with the agency was very positive. Moving can be stressful, but Rebecca handled everything so efficiently and made the entire process easy for me. She was helpful, responsive, and professional throughout. Thanks to her, settling into my new home was much smoother than I expected.
5/5
The Trusted AgentAmazing help
Rebecca Evans has been extremely supportive in helping me find an apartment that is right for me and making sure everything is sorted for me. Any issues I have or further assistance I may need I will be asking for her!
5/5
GoogleWe had a very good experience with Qube Residential. Shane and the team were professional, responsive, and kept us updated throughout the entire process. They handled everything efficiently and found tenants quickly, making the whole experience smooth and stress-free. We appreciate their support and would happily recommend them.
5/5
GoogleFirst time entering the renting market with my two bedsit properties but Qube have been TOTALLY brilliant in every respect.
5/5
GoogleQube, and in particularly my contact Adam, have been a pleasure to work with to get our apartment tenanted.
5/5
GoogleKelsey was very responsive and helpful when we reported an issue with our dining chairs. She followed up quickly, arranged a quotation, and coordinated with the owner. The replacement chairs were delivered today and the whole process was handled smoothly. Really appreciate her prompt support and clear communication.
5/5
The Trusted AgentFriendly, fast working agent
We were able to arrange a holding deposit in a day after our viewing thanks to our estate agent being easy to contact and guiding us through the process.
5/5
The Trusted AgentRegarding service while moving in
I happy with the service and guide provided by the team and especially Rebecca . Much appreciated all the help provided Thanks once again
5/5
The Trusted AgentReview of Agent
Rebecca was very fast with replies and helped me with the whole process; very professional. I would 100% recommend her as she made the whole process smooth and easy.
5/5
GoogleCourtney was amazing, friendly and very good at responding your queries. She made the whole process of moving quite smooth. I highly recommend her.
5/5
The Trusted AgentTenancy Review
Excellent customer service
5/5
GoogleCourtney (letting agent) was great, professional, responsive, and easy to deal with. She made the whole process smooth and stress-free. Highly recommended.
1/5
Googlehave been extremely disappointed with the conduct of this letting agency during my tenancy. Despite there being no court order and no breach of my tenancy, I received repeated messages pressuring me to vacate the property and referencing legal costs in a way that felt intimidating. An agent also attended my property without prior notice or my consent, which was later confirmed in writing by the agency themselves. Communication was inappropriate in tone and, at times, conducted via WhatsApp rather than formal channels, even after this was challenged. I have since had to raise a formal complaint and seek advice regarding my tenant rights. I would strongly advise other tenants to document all interactions carefully and ensure they understand their legal rights when dealing with this agency.
4.9/5
The Trusted AgentLetting my flat
We have been dealing with Qube for a long time. The team is very professional, hard working and above all caring. Communication is excellent. We were lucky that Rebecca Evans was dealing with our case. Kind and pleasant. Thank you very much
5/5
The Trusted AgentProfessional and prompt service
I had a fantastic experience! The agent was super friendly, honest, and professional. They really listened to my requirements and found exactly what I was looking for. Thank you for your patience and great work!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Manchester has the most, with 422 reviews rated 4.3 out of 5, followed by Liverpool with 203.
The three Qube Residential offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Leigh-Anne wrote: "We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so ..."
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Lauren wrote: "Highly recommend Qube to potential buyers and sellers. I went to view a house and Gary who saw us round the property was knowledgeable. On the back of meeting ..."
36 reviews from landlords, rated 4.8 out of 5 on average. For example, Angela wrote: "We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ..."
179 reviews from tenants, rated 4.9 out of 5 on average. For example, Stephen wrote: "Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ..."
Yes. At EA Masters 2021 its branches won 1 Gold award.
