5/5
Amazing and professional! Helen was quick to respond back to me with any queries!

Trusted Agent profile · Greater Manchester
Verified
★★★★★
647 reviews across 3 offices and 5 platforms
Qube Residential has three offices, in Manchester, Liverpool and Bolton (Greater Manchester). Together they have 647 reviews on five platforms, rated 4.3 out of 5 overall.
410
Reviews on Google
All 3 offices
2
Reviews on Facebook
All 3 offices
2
Reviews on Yell
All 3 offices
225
Reviews on The Trusted Agent
All 3 offices
8
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so ...Read all 5 from sellers
Highly recommend Qube to potential buyers and sellers. I went to view a house and Gary who saw us round the property was knowledgeable. On the back of meeting ...Read all 4 from buyers
We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ...Read all 36 from landlords
Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ...Read all 179 from tenants
Qube Residential's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Amazing and professional! Helen was quick to respond back to me with any queries!
5/5
Helen was SUPERB! She is a people person. Very friendly and smiley. She was great at communication and putting me at ease. Everything was done quickly, with no errors, and efficiently. Excellent service - Keep up the good work :)
5/5
Tom Smith does me the good job about the Section 13 Notice issued to the tenant of my property regarding a 5% rent increase as per the market condition. I appreciate
4.8/5
Great renting experience
Rheann made renting a very seamless process. All the paperwork was quick & easy & Qube was very responsive. Kind & considerate.
5/5
Awesome lettings agent!
Thanks to Rheann Kennedy for assisting me with my move to Manchester as quickly as possible. She always kept in touch with me with any updates and was very helpful in answering any questions Definitely recommend Qube if you’re looking for a lettings agent. The whole moving process was filled with excitement instead of stress (like it usually is!). Thank you all!
1/5
Tried getting hold of these guys so many times just to put an offer in on purchasing an apartment and either no one picks up the phone or they take your details say they’ll call back and never do.
5/5
Couldn’t recommend Qube Residential enough! Just finished my tenancy, had no issues throughout whatsoever. Everyone I communicated with at Qube were really helpful & sorted my problems quickly every time.
5/5
Jonathan has been great throughout the whole process, very accommodating and a pleasure to deal with. Thank you
5/5
The renting process is fast and hassle free.The Sales and Letting Agent Helen Burnett was helpful throughout and gave quick replies to all the queries. Overall happy with the Experience!
5/5
Nikki was really helpful when we had an issue! Submitted a maintenance report on Tuesday evening, Wednesday morning she was over and the problem was resolved :)
4.9/5
Service from Gary Seed
Very good service and advice from Gary Seed. Very available to help
5/5
I've done some external work for Qube as their photographer, and has to be said, Lydia the accounts manager is extremely fast when it comes to paying my invoices. Really appreciate the efficiency, so, thank you. Can't wait for the next project.
5/5
Happy with the service I received
I had been looking for a new place to live as I had been really struggling in the previous location. I was fortunate to get a call back after expressing interest in a property to rent. The person who showed me around was Helen, and she was lovely. She informed me that there was 3 potential properties that had came available. She helped me with all the questions I had, and made the process easy for me. I applied straight away. Although moving is one of the most stressful times for most people, this move was relatively easy for me in comparison to others I’ve had. Helen has also helped answer a lot of my questions after moving in, and helped me get sorted with the minor issues, helping me contact the appropriate people. Overall, so far so good. I’m happy with the service I received. I am really happy with the place I am in, the property is beautiful and everything I could have wanted, and more. Thanks for all your help, and being responsive to my emails after I moved in. I am blessed to be within this apartment 🙂
We are pleased to hear that you had a stress-free move into your new apartment. We always strive to make our customers feel comfortable and answer all their questions. Thank you for your kind words and we look forward to helping you with any other queries you may have in the future.
5/5
Perfect place for tenants
This is my first time renting property from Qube residential. They made the process really easy for me. I always contact diane for my every query and she respond me in a min. And thats what i liked a lot because there was no waiting time. And of ource evreryone hates waiting . Good professionalism Great service recieved Thank you QUBE RESIDENTIAL.
We are delighted to hear that you had a wonderful experience with us. Thank you for taking the time to provide us with such detailed feedback. We are so glad we could make the process easy for you and Diane was able to answer your queries in no time.
5/5
Smooth letting process
Wanted to express gratitude to Rheann for making the whole process really smooth.
5/5
Timeless Efforts
I honestly just want to give a huge thank you to Bethany, Rheann & Jonathan. Experienced such a stressful period since moving in. Had to make some unexpected changes but you all communicate effectively with me. Worked tirelessly to find alternative accommodation for me in such a short span of time. Honestly it’s made this move so smooth. I’m just pleased to be settled into my new apartment now! Thank you all once again!
5/5
Couldn’t recommend Qube Residential enough! Just finished my tenancy, had no issues throughout whatsoever. Everyone I communicated with at Qube were really helpful & sorted my problems quickly every time.
1/5
Awful agency we are in our apartment our wardrobe is almost collapsing so I bought a new one because this agency they don’t care they said they can’t take this one and they will charge us for it for throw it away because is in a really bad …
Hi Neus, you called us to ask us to remove the wardrobe supplied because you have bought … More
5/5
Rheann was very helpful from the beginning, and enabled the whole process of renting to go smoothly. Everything finished extremely fast. She replied very quickly to all my questions, both on phone and through emails. The whole experience …
5/5
Rheann helped us alot with our move from start to finish. friendly and fully transparent with all the details of the tenancy at different stages, knows the answers to all questions I had and replied quickly on email and when I called her. …
5/5
New tenant here, so cannot review based on a full tenancy term, however Bethany assisted me and my friend through the entire move in process from viewings, to referencing and up to the day of moving in and she was amazing. As a very anxious …
1/5
They were ok throughout the year and helpful at the beginning of the tenancy, but when we disputed the (extortionate) end of tenancy deposit fee (asking us to pay for a full repaint when our flat most certainly wasn’t freshly painted or …
3/5
I recommend Diane! She was very prompt and efficient both in moving forward with the rental process and in responding to emails, and she was extremely helpful and respectful in her friendly and approachable manner. But what happened next was unexpected. After I moved in, I realised that the mattress was cracked on one side, a very obvious problem to the naked eye. Nikki helped me to contact the landlord, but today I received a reply that the problem was found during the pre-inventory check, but they felt that I made it look worse and denied my request for a replacement mattress. I was shocked and insulted. I pointed out what was clearly already a problem now instead accusing it was my fault. I can understand the landlord replying to me that the mattress can still be used due to financial reasons, but I do not accept this baseless accusation. Anyway, it was a real blessing to meet Diane, thanks again.
5/5
QUBE found a greater apartment for me and my wife literally in the city center just in a few days. :) Diane was patient with all of my questions and friendly as well. A process of reference check and etc was smooth and quick. It took only a …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Manchester has the most, with 422 reviews rated 4.3 out of 5, followed by Liverpool with 203.
The three Qube Residential offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Leigh-Anne wrote: "We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so ..."
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Lauren wrote: "Highly recommend Qube to potential buyers and sellers. I went to view a house and Gary who saw us round the property was knowledgeable. On the back of meeting ..."
36 reviews from landlords, rated 4.8 out of 5 on average. For example, Angela wrote: "We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ..."
179 reviews from tenants, rated 4.9 out of 5 on average. For example, Stephen wrote: "Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ..."
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