Trusted Agent profile
★★★★★
818 reviews across 5 offices and 3 platforms
Pygott and Crone has five offices, in Lincoln, Boston, Grantham, Grimsby and Spalding. Together they have 818 reviews on three platforms, rated 4.3 out of 5 overall.
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Pygott and Crone's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleRating only, no written review.
We are sorry that you feel you had a negative view of our service, we take all feedback seriously. However we cannot locate any information in our records regarding your dealings with us. To enable us to look into this further, please could you email details to customerservices@pygott-crone.com so we can determine which department you were in contact with. Thanks.
2/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for the positive review.
5/5
GoogleAll good
5/5
GoogleDanny from Pygott & Crone is a world class agent. Totally understands the needs of the customer and offers a tailored solution rather than pushing something onto you that you don't want. Highly recommend Pygott and Crone as an agent!
5/5
GoogleExcellent and professional service from start to finish. We went under offer very quick (twice, due to one buyer pulling out) and the whole process was smooth and very well organised. I think we achieved a very fair price for both us and the buyers, Highly recommend Pygott & Crone.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAlthough I am a competing estate agent in Lincoln it wouldn't be fair or honest of me not to leave a review. We bought a house from Pygots and between us we got it through in 4 weeks. Communication was good and we had no issues. We just got our heads down and got the transaction done. Some of the Pygots team have bought through us previous too and although they have never left us a review I think it was a positive experience. ThankyouPositiveProfessionalism
Thank you for the kind review, which as you say is even better coming from another agent. We are delighted you a great experience and wish you every success with your property. When you come to sell it, we are happy to help... Ha ha.. Oh and Alisha and Danielle said thank you so much for their gifts, that was very kind.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleVery poor service
1/5
GoogleNot sure what to put it's an estate agents that I've never been in why am I getting suggestions to write reviews for it fantastic atmosphere and a nice cup of coffee
1/5
GoogleNot very helpful, tried to arrange a viewing 3 days ago on a property and a guy called Tom asked us to fill in a form before we could view which was completed and sent back within less than an hour after telling him we had sstc- he said he would get back to us about viewing. No call back so we chased it up today to be told it’s sold after we had initially called! We were also given the impression they hadn’t even viewed it, then tried farming us off with another Property coming on next week nothing like the one we wanted to view. All they could say was we don’t know what happened there. Had a similar problem 7 weeks ago when I rang about another property which they told me had sold but the buyer wanted it kept on yet were taking no more viewings? sold 7/8 weeks Ago yet This property is still not showing as sold on rightmove why? Maybe to get other houses sold and/or gazumping ? Strange and Not very professional in my eyes.
1/5
TrustpilotWrote to who I believe was their CEO a…
Wrote to who I believe was their CEO a T Downing concerning an issue about disability discrimination.I received no acknowledgement from him at all, nor did he reply to my concerns about a blatant discrimination act. To me if they will not take this seriously, what else will they ignore - racial discrimination, gender discrimination. On that basis people should not use this company
1/5
TrustpilotAs a buyer who has bought a house with…
As a buyer who has bought a house with them, Im only giving 1 star. Here are some of the reasons why:1. So greedy, they sometime dont even tell the seller when you've given a counter offer, but kept pushing you to give better offers.2. They would give you stupid reasons to push you accepting ridiculous prices, remember to do a lot of viewings with the others before dealing with them.3. They would help the seller to promise a lot of things, but they wont make sure that the seller actually fulfill any of them. When the seller failed to fulfill any of the promises, or even failed to fulfill the contract (leaving rubbish and mess and unwanted furniture behind, missing paperwork, promised work not done, etc.) Pygott & Crone dont care and will only say its not their job to make sure any of that. This is REALLY serious matter, and very immoral. They wouldnt even offer to contact the seller for you at the first place.If you are buying a house through them, BEWARE.
1/5
TrustpilotWorst experience ever!!!!
Worst experience ever!!!!! Very unprofessional with bad manners and bad service, they worked more for the buyer (but who was paying their bill???? not the buyer!!!!!). We have moved previously but they made this move even more stressful than any previous moves. Would NEVER use this company again...... would suggest going to another agent!!
1/5
TrustpilotAbsolutely atrocious customer service
Absolutely atrocious customer service, including from the manager I spoke to about the numerous issues encountered. Unapologetic, and tried to but the blame on me for them not calling me back. They obviously don't want your money, don't give it to them.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lincoln has the most, with 277 reviews rated 3.8 out of 5, followed by Boston with 258.
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