Trusted Agent profile
★★★★★
843 reviews across 5 offices and 3 platforms
Pygott and Crone has five offices, in Lincoln, Boston, Grantham, Grimsby and Spalding. Together they have 843 reviews on three platforms, rated 4.3 out of 5 overall.
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Pygott and Crone's five offices, most reviewed first. Each has its own page.
Pygott and Crone is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2020.
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Pygott and Crone and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2023, 2021, 2019, 2017.
2023 3 awards RAN Awards 2023 winners
2021 2 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 3 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Pygott and Crone and its branches won The Negotiator Awards in four years, most recently 2021.
Negotiator Awards winners in four years, the group and its branches: 2021, 2019, 2018, 2016.
2021 1 Gold and 1 Silver The Negotiator Awards 2021 winners
2019 3 Gold and 1 Silver The Negotiator Awards 2019 winners
2018 1 Silver The Negotiator Awards 2018 winners
2016 1 Gold and 1 Silver The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
1/5
TrustpilotAbsolutely atrocious customer service
Absolutely atrocious customer service, including from the manager I spoke to about the numerous issues encountered. Unapologetic, and tried to but the blame on me for them not calling me back. They obviously don't want your money, don't give it to them.
4/5
GoogleRating only, no written review.
5/5
GoogleGood value
5/5
GoogleFantastic service from start to finish. Luke came out to value my property, the information was clear and understandable, no pushy sales tactics. Pygott and Crone kept me informed every step of the way and I would highly recommend using them for future purchases and sales!
5/5
GooglePygott & Crone, Grantham, were involved in the sale of our old home and the purchase of our new one. The energy, dedication and professionalism exhibited by the team, Luke Donaghy and Tom Osbourne specifically, was incredible. I highly recommend Pygott & Crone as it’s clear that the very high standards delivered by our two main contacts are core to the entire team.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotBrilliant service & Customer care.
Brilliant service , especially to mention ,Tammy , Guy & Fiona , there attention to detail , professionalism & general customer care was outstanding at all time’s.A massive big thank you .All much appreciated,Kindest regards Chris & Lynn.
1/5
TrustpilotRoque estate agent!
In 2018, I placed an off-plan property with the Lincolnshire branch of Pygott and Crone.Whilst they found me a buyer, my own estate agent, who was meant to be acting for me, colluded with the buyer's solicitor MJP Solicitors of Norwich and developers Jackson & Jackson along with the buyer and basically stole the property from underneath me.This resulted in a loss of £14,000 deposit and an additional loss of £15,000 profit.Total loss was £29,000.The estate agent never even called ,me to offer an apologise or give an explanation. It's as if I never existed!I have all the evidence, so if any names mentioned in this review has an issue, I will back it up with substantial proof and evidence!This review will remain, as it is a reflection of the truth and corruption within the estate agents industry!
3/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleAs a purchaser of a property being sold by Pygott and Crone, I was very impressed by the help, cooperation and general friendly demeanour of all the staff I spoke to, and especially those I dealt with directly about the purchase. Although I wasn't a seller, I couldn't recommend them enough, because if they deal with their sellers anything like they dealt with us, they have been fantastic.
2/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
4/5
GoogleTook care of my purchase efficiently.
5/5
GoogleGreat help to us on our sale
1/5
GoogleSlow, unhelpful, advertised land without VAT, then at last minute tell you sale is subject to VAT.. Just very poor quiltlty estate agent
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleSame as all the others
4/5
GoogleJust like some of the properties
5/5
GoogleExcellent. See below
5/5
GoogleVery helpful at times professional throughout the process of selling and buying
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lincoln has the most, with 277 reviews rated 3.8 out of 5, followed by Boston with 258.
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 19 other industry awards since 2016.
