5/5
GoogleMolly was such a great help during my property search, would really recommend.
Trusted Agent profile
Portico reviews in London
★★★★★
1,509 reviews across 5 offices and 1 platform
Portico has five offices, all in London. Together they have 1,509 reviews on 1 platform, rated 4.4 out of 5 overall.
1,509
Reviews on Google
All 5 offices
Our offices
Portico's five offices, most reviewed first. Each has its own page.
- Portico London (26 Museum Street)26 Museum Street, WC1A 1JU380 reviews · 380 on Google (4.5)2 in the last 90 days
- Portico London (3 Parkway)3 Parkway, NW1 7PG329 reviews · 329 on Google (4.4)4 in the last 90 days
- Portico London (102 Highbury Park)102 Highbury Park, N5 2XE294 reviews · 294 on Google (4.5)7 in the last 90 days
- Portico London (1 Theberton Street)1 Theberton Street, N1 0QY265 reviews · 265 on Google (4.2)3 in the last 90 days
- Portico London (129 Northcote Road)129 Northcote Road, SW11 6PS243 reviews · 243 on Google (4.2)13 in the last 90 days
Latest reviews from every Portico office
Newest first, from every platform, with the office each review is about. First names only.
Google4/5
GoogleExcellent service. Always friendly and helpful. They made my move go extremely smooth.
5/5
GoogleA fantastic experience all round! Thanks to Molly for making it a great and smooth process.
5/5
GoogleIt was a really smooth process going through portico and Molly helped it run so easily, definitely recommend.
5/5
GoogleMolly Derbyshire made the whole moving experience easy for us and we were very pleased with the service!
5/5
GoogleThe agency is very responsive and friendly. We were in touch with their agent, Meera and she was very patient and accommodating. They are good at follow-ups and catering to the needs of the customer. Would definitely recommend this agency for your next house search.
5/5
GoogleIt was my first time to find a house in London as an international student. So, it was really difficult for me to find a good agency and good poverty. To be honest, I booked many houses for viewing and went through many agencies. But Meera who works in Portico in Angel, was the only person who brought a document of whole detail of the house and listened to me carefully all the time. After making a contract for the house, I found several issues in that house before moving in. Honestly, it was really stressful, and I also didn't have any idea and experience how I could deal with them properly. So, I made a phone call to her and Portico office so many times. But they willingly gave me advice all the time. She understands the difficulty of finding a house as a non-native speaker and helps me out sincerely. I really appreciate for the endeavours of Meera and Portico. If I have someone who is looking for a house, I definitely would like to reccomend Portico right away.
5/5
GoogleGreat service. Molly Derbyshire was my lettings agent and she was really helpful and communicative throughout the whole process.
5/5
GooglePortico provides great service and has interesting listings. I was helped by Molly from the Islington branch - she was very reactive and helpful. Highly recommend.
5/5
GoogleReally lovely people, they have some great properties and provide a very helpful service! Molly Derbyshire was so kind and professional which is very refreshing in the London market.
5/5
GoogleGreat service. Molly Derbyshire was our lettings consultant. She knows what she is doing. She had good knowledge of the property and area. The viewing experience was great. Prompt responses and quick follow ups. Highly recommend it for your next house search.
5/5
GoogleGreat experience with Portico, very personable and didn't feel like your typical 'estate agents'. Even though we didn't find our property with Portico in the end, I would recommend them to anyone as they have some great places on their books and they make the whole experience of finding a home much nicer! Molly D was so lovely and knowledgeable, thank you again for all your help.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleQuite professional and responsive
4/5
GoogleVery helpful despite the moderate reply rate but overall it was pleasant and everything was done smoothly.
5/5
GoogleNice agent and quick response to all the questions.They are also very efficient.
4/5
GoogleI found a nice flat in Central London through Portico. Agents were always helpful and kind and the service was really efficient.
5/5
GoogleLucy Adamson at Portico's Bloomsbury office did a fantastic job selling my leasehold flat, going above and beyond the call on various occasions, e.g. working super hard to keep the buyer on board when the head owner was significantly slowing down the sale. I would highly recommend Portico as a sales agent. KT, seller of flat in Cliffords Inn.
4/5
GoogleLucy Adamson was very helpful and informative. Provided good advice and very friendly. Would recommend her services to people looking for properties. Linford Fernandes
5/5
GooglePortico Estate Agents Very professional company. Delightful service and always a pleasure to do business with! Jake Keep up your great work
1/5
GoogleHumiliating, stressful and cold. Our 11 month lease was ruined by Portico's appalling property management team, in particular the cluelessly obnoxious Jake Hardy. The kitchen flooded twice, the washing machine would mix drain water with our clothes, the shower could only channel cold water, the kitchen light broke, our belongings were stolen during the initial professional clean - but suffering their hateful customer service was most painful of all. Despite frequent complaints, Portico's hearts just weren't capable of empathy, on any level. "Help out our tenants or continue screwing them over?" For Portico this was no moral dilemma, this was just another day at the office and the answer required no introspective consideration: screw them over, every time! The flat's problems went unresolved for weeks, even months. Leaving us in the dark, the cold and the miserable. At the end of our stay, we thought that was it. We're free at last! We can look for a new property, rented by estate agents who understand respect and customer service. But alas, Portico weren't finished with us. "Their backs are finally turned. Time for the daggers!" Nearly half our deposit was taken for arbitrary causes: ranging from £300 carpet stains to massively overpriced lampshades, blocked drains that preceded our stay to bills for professional cleans we had already carried out. Portico had robbed us naked. It was a character-building experience. I regret it deeply but there's little we can do now. On the bright side: we'll never have to speak to Jake again! I only hope that reading this review will keep you away from making the same mistake we made. There are lots of estate agents in London: choose one with a soul.
5/5
GoogleMy friend and I needed a flat in London while doing our masters at UCL. We wanted a flat near UCL in a nice area, 2 bedrooms, a lounge, and a general modern and good quality flat. Portico helped us find just that, and when I ended up being in a car accident and thus had to delay the whole signing process, our agent at Portico was very understanding and showed sympathy towards our situation. I also really like how quick the employees at Portico are at replying to e-mails, phone calls, etc., and they all seem to be very organized with their procedures. Furthermore, everything so far has been completely transparent with respect to fees and other payments, which I really appreciate. So overall: lovely flats, quick replies, and good service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Portico
Which Portico office has the most reviews?
London (26 Museum Street) has the most, with 380 reviews rated 4.5 out of 5, followed by London (3 Parkway) with 329.
Where are the Portico offices?
The five Portico offices, by town:
- London (1 Theberton Street): 1 Theberton Street, London, N1 0QY
- London (102 Highbury Park): 102 Highbury Park, London, N5 2XE
- London (129 Northcote Road): 129 Northcote Road, London, SW11 6PS
- London (26 Museum Street): 26 Museum Street, London, WC1A 1JU
- London (3 Parkway): 3 Parkway, London, NW1 7PG
