5/5
GoogleThank you to Gabriel at portico for showing me around properties in Bloomsbury. Great knowledge in the area, very polite and punctual.
Trusted Agent profile
Portico estate agents in London
★★★★★
1,513 reviews across 5 offices and 1 platform
Portico has five offices, all in London. Together they have 1,513 reviews on 1 platform, rated 4.4 out of 5 overall.
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Our offices
Portico's five offices, most reviewed first. Each has its own page.
- Portico London (26 Museum Street)26 Museum Street, WC1A 1JU381 reviews · 381 on Google (4.5)2 in the last 90 days
- Portico London (3 Parkway)3 Parkway, NW1 7PG329 reviews · 329 on Google (4.4)4 in the last 90 days
- Portico London (102 Highbury Park)102 Highbury Park, N5 2XE294 reviews · 294 on Google (4.5)7 in the last 90 days
- Portico London (1 Theberton Street)1 Theberton Street, N1 0QY268 reviews · 268 on Google (4.1)6 in the last 90 days
- Portico London (129 Northcote Road)129 Northcote Road, SW11 6PS243 reviews · 243 on Google (4.2)13 in the last 90 days
Latest reviews from every Portico office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleAn extremely poorly run property company which should be avoided. I felt unsupported and in some cases conned. I was shocked by the whole experience.
5/5
GoogleMeera, Megan and Will and pleasures to work with! Always friendly and polite!
5/5
GoogleMeera is always an absolute pleasure to work with! She is extremely helpful and friendly!
5/5
GooglePortico islington team are just fabulous, very helpful and friendly
1/5
GoogleAwful service!!!! They kept your money and we are still fighting to get it back. I do not recommend it at all
5/5
GoogleThank you to Gabriel at portico and his great service for taking me on a viewing last minute and telling about the area which I am not very familiar with, as I just moved to the country. Gabriel showed me 2 properties in Bloomsbury, however I needed somewhere closer to my university.
5/5
GoogleGabriel Nottingham did a great job. He was the nicest estate agent that I met. He was very patient with my mom and her limited English. Well done.
5/5
GoogleMatthew and Charlotte in the Highbury branch were hugely helpful throughout the buying process, answering all the questions I had. I would highly recommend Portico.
5/5
GoogleI have received spectacular service from Portico Battersea, I have worked with this branch for 3 years and I haven't got one bad thing to say about them. Very professional in all aspects.
1/5
GooglePlease avoid whether you are a tenant or a landlord. Absolutely shocking service, or to be more specific its absence, moreover contract bleach as well. Do they actually pay for good reviews as we have nothing good to say after over a year of tenancy .... We moved into an executive 1 bed flat at Battersea paying around 2k a month. We were suspicious from the very beginning: a viewing cancelled on the day, property reappeared after a failed offer. As many of us in London, when it comes to property market we decide to give it the benefit of the doubt. We ended up paying the highest referencing fees ever, Portico wasted 6 weeks before they actually started the process (the agency even casually emailed my manager asking bluntly whether I will pass my probation). Check-in report picked up 21 maintenance issues, not to mention it did not include meter readings or entry codes to the building. 6 months into the tenancy and only one maintenance issue has been addressed, on the top of unanswered calls and emails. When we officially requested landlord's contact details (on two occasions), as they were not mentioned in the tenancy agreement, Portico just ignored our requests. Later I saw our property advertised in lettings, never mind we were still within a break clause. When I called up to enquire a week later as a potential tenant, I was told it was rented out a day ago and luckily they have 'even better property for me with a similar school conversion layout' - what? When I asked for an official explanation from the branch manager, this time as an existing tenant, I was told it was a technical error and all their property adverts went live overnight - what a lie, does it really take a week to notice! Naturally we decided to move out as soon as the break clause was over not to deal with all this nonsense. To our big surprise, Portico decided to avoid any conversations about deposit repayment. When we reached a 2 months mark from moving out date, we refused to follow Portico instructions to wait further (God knows why - they still have not provided a single quote even if they wanted to make any deductions) and went straight to the deposit protection scheme (if you cross a 3 months mark, deposit protection scheme can not help you - how sneaky of Portico). Luckily, a couple of months later with TDS help we got all our money back, even though Portico tried to bill us for repairs which were flagged in their own check-in report. Being a landlord as well as a tenant ourselves we have never came across such appalling agency as Portico. Please avoid at all cost!
5/5
GoogleI have used Portico twice when looking for properties and I have had an excellent service
5/5
GoogleI have used Portico for many years now to handle my rental property and have been very pleased with their services all round. I would recommend their rental services to anyone in the area.
5/5
GoogleMy experience with 'Jack' from Portico has been an absolute pleasure. He actively sent me relevant properties within my budget and location. The follow through to complete the contract was excellent. He arranged everything and was always happy to answer queries. 5* service, would definitly recommend.
5/5
GoogleBrilliant experience working with Jodie on renting a new flat. She was very professional and helpful along the whole way
5/5
GoogleClaudiu at Portico was very helpful in arranging the viewing for the property we were interested in. When it came to progressing with an offer both Claudiu and Holly answered any questions that we had promptly and made effort to ensure a smooth process. Other agents at Portico have been polite when speaking to them. I would recommend their service.
5/5
GoogleThank you Holly at Portico Camden, for accommodating our questions and my very late arrival to the viewing! Getting the tenancy drawn up and signed was a smooth and speedy process, and we couldn't be happier with the property. Great service all round!
5/5
GooglePortico has been of amazing service when we were looking for a property to rent in London. Agent Holly was very helpful, polite and understanding. The process was easy and quick allowing us to move in on the date we wanted. All agents have been very responsive to any query we had. I highly recommend their service.
1/5
GoogleAwful service!!!! They kept our initial payment and we are still fighting to get it back. I do not recommend it at all
5/5
GoogleLoved working with Meera, she made the whole process super easy
5/5
GoogleMegan and Meera are extremely efficient, professional and friendly. its a real pleasure to transact with them.
1/5
GoogleThis agency is a mess. After having been let down by or landlord, I have been waiting for 12 days to get my deposit back. Still have not received it and I am getting legal advice. Don't be a fool, don't pick up this agency.
5/5
GoogleMegan and Meera was really professional and helpful in handling my house for sale. I would definitely recommend her to anyone who is looking to buy, sell or rent a home. Keep it up the good job. ref: Grand canal Property. Salahudin
1/5
GoogleScammers
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Portico
Which Portico office has the most reviews?
London (26 Museum Street) has the most, with 381 reviews rated 4.5 out of 5, followed by London (3 Parkway) with 329.
Where are the Portico offices?
The five Portico offices, by town:
- London (1 Theberton Street): 1 Theberton Street, London, N1 0QY
- London (102 Highbury Park): 102 Highbury Park, London, N5 2XE
- London (129 Northcote Road): 129 Northcote Road, London, SW11 6PS
- London (26 Museum Street): 26 Museum Street, London, WC1A 1JU
- London (3 Parkway): 3 Parkway, London, NW1 7PG
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