Trusted Agent profile
★★★★★
1,513 reviews across 5 offices and 1 platform
Portico has five offices, all in London. Together they have 1,513 reviews on 1 platform, rated 4.4 out of 5 overall.
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Portico's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCharlotte Bailey of Portico Highbury has always delivered for me in renting out my property efficiently and professionally for the last 7 years. I highly recommend her. Thank you Charlotte.
Dear Jimmy Mac Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Googlethe only reason I stay with portico across my London properties is down to Charlotte Bailey. She is attentive, responsive, calls back, trouble shoots and does all of this with flair and professionalism. She is a credit to portico and they are very lucky to have her- if I could give more stars, I would- thank you Charlotte for all that you do- often its outside your area, and above and beyond. It doesn't go un noticed.
Dear Meeta Minhas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHuge thanks to Tom and the team for restoring my faith in letting agents. Brilliant communication throughout, he kept me well-informed and smiling through the whole experience. Highly recommended.
Dear Fi Winspear Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWhen my mother and I found ourselves unexpectedly in need of a new home due to our existing landlord reclaiming his property, we were confronted with the daunting task of securing a new residence within a mere two-month window. Aware of the current challenges posed by the cost of living and escalating rental prices in London, our prospects seemed bleak. However, our fortunes took a remarkable turn when we were fortunate enough to enlist the services of the Portico Letting Team. From the very moment they heard our predicament, it was evident that Portico was not just a run-of-the-mill estate agency, but a dedicated team of professionals genuinely committed to assisting and alleviating our housing concerns. Throughout the entire process, their unwavering professionalism and competence shone brightly, ensuring a seamless transition from initial house viewings to the final contract signing for our new home. At every juncture, Portico's team exhibited an impressive degree of expertise, making us feel confident and well-guided despite the hurdles we faced. Their consistent communication and guidance were a source of immense reassurance, turning what could have been an overwhelming experience into a smooth and manageable journey. In Portico, we found a reliable team of experts; Tom, Charlotte and Georgi who not only understood our needs but also possessed the acumen to address them effectively. As a result, our anxieties were replaced with eager anticipation as we prepare to move into our new home, all thanks to the exceptional care and support provided by the Portico Letting Team. We are truly grateful for their assistance during this crucial transition and l wholeheartedly recommend their services to anyone seeking a remarkable and professional estate agency experience in London.
Dear Alex Piponides Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GooglePortico is an absolutely well organised and structured agency and easy communication. Tom Newman as my agent was always polite and took time for my concerns. I can recommend him to anyone and have never had such a great agent before.
Dear Fiona Schurter Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTom has made our experience finding a place to rent with Portico incredibly easy! We would recommend Tom and Portico Highbury to everyone. After having bad experiences with other letting agents in London, we’re very impressed so far and can’t wait to be Portico renters for the next year or so.
Dear Olivia Russell Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe had the pleasure to see a great flat with Tom Newman. Even though we weren’t successful on that occasion, we were lucky to be taken care of by such a kind and professional estate agent. Attentive, helpful & always keeping us informed, we hope to have other viewings with him soon.
Dear Melissa Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery happy with my dealings with Portico. The agent who assisted me, Tom Newman, was very helpful and communicative. I have previously had horrible experiences with letting agents, in particular Barnard Marcus, who I will never deal with again. I'm pleased to say that Portico were on the other end of the spectrum and I felt like I was in good hands.
Dear Pete Crane Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHappy to leave a great review for Tom Newman, a Portico consultant who demonstrated great professionalism, approachability, and diligence throughout our recent rental search. At each interaction Tom was responsive and very helpful, delivering on his promises to help get viewings arranged and presenting us with properties that were actually aligned to with our search criteria and our budget. It was a refreshing experience compared to that we experienced on the market with many other agencies (we felt disrespected and had our time wasted by a few during our search) and I'd wholeheartedly recommend getting in touch with Tom and the rest of the Portico team if you're looking for a property in the areas that they cover. Cheers
Dear Jack Burton Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAs tenants looking to rent, we had the opportunity of speaking to and viewing a property with Tom Newman. From the beginning, he was friendly and very willing to listen to any concerns and questions we had about the property. He was the first agent to genuinely engage with us and really helped us in our confidence and comfort around house hunting. I would recommend any prospective tenants towards Portico and Tom!
Dear Renn Starr Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent experience with Salma!!! I recommend for students! 100%
Dear Ami N Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI highly recommend Salma! Thanks to his professionalism and his attentiveness I was able to find an apartment in London quickly!
Dear Charlène Ldm Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleIt was a pleasure working with Salma, thank you for her work motivation and professionalism!
Dear Loungi Kbnueve Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleA big thank you to Salma for her professionalism I visited an apartment with her in Russell Court, she gave me a lot of advice on how to get an apartment in London and the procedures to follow in addition to that it helped me a lot as she speaks in Bangali. I recommend Portico!!!
Dear Jubayer Ahmed Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleA big thank you to Salma for her patience, her listening and her kindness. Thanks to her I was able to find accommodation that suits me perfectly and is very well located! I am very delighted with it
Dear Madina Soglo Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBeing French, London does not have the same procedures in terms of renting an apartment, Salma gave me a lot of advice on finding accommodation. Always available to answer my many questions and take the time to explain the different procedures to me step by step. I highly recommend the Portico agency and especially Salma, thank you again!
Dear Cheyenne Bourguignon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSalma was super helpful in helping us find a flat- she found the perfect house for us and has been super proactive with all of the other processes. Definitely recommend working with her :)
Dear Meher Bhatia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI needed to rent an apartment as part of a training course in London and Salma was really helpful and efficient. You can trust him to meet your expectations!
Dear Luna Aujard Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI arrived in London a few weeks ago and I had difficulty finding an apartment within my budget with my criteria. I was lucky enough to come across Salma who was able to help me, thanks to her determination and enthusiasm, to find accommodation that suited me. I recommend both the Portico agency and my advisor Salma 100%.
Dear Laetitia George Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSalma is really helpful and always reply emails very efficiently.😊 …
Dear Cathy Xie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSalma helped my boyfriend and I find a wonderful flat. During our communication, she is always patient, kind and provided us many suggestions. Please do not hesitate to choose her as your agent in London!
Dear Yifei Wu Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI would particularly like to thank Salma for answering all my questions for my rental search in London. Smiling, enthusiastic and very warm :)
Dear Ahmed Boukella Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI arrived in London not long ago and I was desperate not to find an apartment easily until I met Salma Munir who really helped me find an apartment quite quickly, I I can't thank her enough for the help she gave me. I recommend 100% and invite you to collaborate with Salma Munir, a very sociable person.
Dear Bitan Uddin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSalma viewed the property for me really well
Dear Thomas Khan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (26 Museum Street) has the most, with 381 reviews rated 4.5 out of 5, followed by London (3 Parkway) with 329.
The five Portico offices, by town:
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