Trusted Agent profile
★★★★★
1,513 reviews across 5 offices and 1 platform
Portico has five offices, all in London. Together they have 1,513 reviews on 1 platform, rated 4.4 out of 5 overall.
1,513
Reviews on Google
All 5 offices
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Portico's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat support from Elianna while renting with Portico! She was so kind and lovely, had kept me promptly informed whenever there was an update throughout the process. I appreciate her help so much! Highly recommend Elianna and the Portico Islington team :)
Dear Mo Yuan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFinlay was an excellent help in finding a flat - professional, quick to respond, organized, pleasant, and honest. A great organization and local letting agent.
Dear Ines Gerard-ursin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFinlay was a great help with flat viewings at an exceedingly competitive time in the market! We appreciate the straightforward explanations of the Portico renting processes and options as well. Thank you!
Dear Ellen A Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFinley Winters was excellent to deal with. He was incredibly accommodating and informative bringing both professionalism and warmth to what can so often be a stressful and dispiriting process. Not the case here. While we we not successful with our offer on this occasion, I would certainly reach out to Finley and Portico for any moves in the future and happily recommend Portico to anyone.
Dear Aiden Condron Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat experience, I was supported in my research of a new flat to rent by Cullen, who's been really professional and helpful.
Dear Camilla Vecchione Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a viewing scheduled recently and was shown around by Cullen who was super helpful and courteous. She ensured the whole process was seamless and provided all the necessary information without delays.
Dear Tejas Rao Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a very positive experience with Portico, my agent Cullen made sure everything went smoothly and helped with any issues. Would definitely recommend!
Dear Grzegorz Dębicki Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe had a great experience with Portico (shout out to Cullen!) Cullen was very personable, and was incredibly helpful in answering our questions and guiding us through the renting process. Highly recommend both her and Portico for all your rental needs!
Dear Sid Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTried to find my new flat via several other agents and they were definitely the best ones by far. I was mostly in contact with Sam who was incredibly nice and helpful, clear process through the whole way. Highly recommend!
Dear Laetitia Podelski Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTried to find my new flat via several other agents and they were definitely the best ones by far. I was mostly in contact with Sam who was incredibly nice and helpful, clear process through the whole way. Highly recommend!
Dear Laetitia Podelski Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTom Newman has been really helpful and proactive throughout the process. Great to work with.
Dear Tom O'Brien Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleProfessional scammers, liars and theives. After moving out, they refused to refund my deposit and asked me to pay for deep cleaning. Avoid them.
Dear Dreamy Aura And Asmr, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleExcellent service, best I’ve had with an estate agent. Full kudos to Tom who has been brilliant throughout the process.
Dear Doulton Hall Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe had a great experience with portico- Tom our estate agent was great helping us find out new flat- thank you for everything!
Dear Hillary Dolphin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat estate agents - was guided through the process so easily. Tom in particular is a delight to deal with. Highly recommend!
Dear Madeline Connolly Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a great experience with Tom at this office, super insightful tour, timely with questions, and prompt communication. Would recommend when looking for a new property.
Dear Jamie Todd-brown Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe had a really seamless experience with Portico. Our estate agent Tom was incredibly helpful in getting our application over the line and the entire process has been very straightforward. Would definitely recommend!
Dear Corinna Del Debbio Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThanks so much to Tom Newman from Portico.
Dear Francesca Dowd Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWent to view a property with Tom Newman, he was so insightful and listen to exactly what I was looking for!
Dear Chloé Howe Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a great experience with Tom Newman. Great guy, great agent!
Dear Tom Dowd Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe recently found a property to rent through Tom at Portico Highbury. They were very easy to deal with, and were happy to promptly answer any questions we had. The process was smooth, and we’ve had no issues, so I’d happily recommend them
Dear Felix Walker, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSal is very knowledgeable, informative and always goes the extra mile. Sam was very helpful today, he is always professional and approachable. I couldn’t recommend these guys enough!!
Dear Adam Gregory Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GooglePortico, specifically Sam Pope, is the best ever! As an international student, I heard nothing but horror stories from my friends trying to rent in London but I could not have had a better experience! Sam was so helpful and thorough the entire process, was available whenever I needed him and answered all of my questions. I would highly recommend Portico to anyone and everyone!
Dear Sophia Pelillo Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleComing to the London rental market as new tenants, we were very apprehensive and expected a tough battle! Thankfully, Portico Bloomsbury simplified every aspect of the letting process, providing an incredible service with the utmost professionalism. Sam Pope was absolutely brilliant - very responsive, super helpful, and kind. We feel very lucky, and would use Portico again in a heartbeat. Top-tier agents.
Dear Emma Gattey Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (26 Museum Street) has the most, with 381 reviews rated 4.5 out of 5, followed by London (3 Parkway) with 329.
The five Portico offices, by town:
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