Trusted Agent profile
★★★★★
1,509 reviews across 5 offices and 1 platform
Portico has five offices, all in London. Together they have 1,509 reviews on 1 platform, rated 4.4 out of 5 overall.
1,509
Reviews on Google
All 5 offices
Portico's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI met with Finlay this week for a viewing - friendly, helpful and easy to get hold of. Thanks Fin!
Dear Todd Simpson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a great experience with Tom Newman, helped with all my needs and very responsive
Dear Jordi Long Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTom Newman is first class - very helpful and responsive, would highly recommend.
Dear Timothy Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI've have been looking to buy my first dream home so I went down to the office and I was greeted by tom he put me at ease and I knew I was in good hands so he started to show me some of the houses I was quite fussy with what I wanted and at times I was blunt with him but I just needed everything to go to plan where this was going to be my future home and with 2 months of tom showing me properties and being patient with me tom find my dream home I was so excited I really dont think I could of done it with out him he took all the stress away from me and took it on himself to give me what I have been working so hard towards thank you Tom newman
Dear Perry O'Connor Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTom was friendly, helpful and knowledgeable. Great communication throughout and he was quick to answer any questions or concerns I had. Wonderfully smooth process!
Dear Tim Barnes Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTom at Portico has made my first move very smooth. He found me the perfect apartment. Definitely recommend. Cheers Tom
Dear George Bailey Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTom was extremely professional and helped us with every question we had. He made understanding the whole process very easy, and dealt with all queries in a professional manner
Dear Thomas Walker Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI’ve finally come to the end of my hunt for the perfect property thanks for the Portico group and Tom Newman in particular! Thank you guys for being so patient, friendly and professional. Highly recommend I’ll be calling Tom when it’s time for my next move!
Dear Daniella Mcbride Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTom Newman has been an absolute dream! He has been so helpful from the viewing to sorting all the admin for renting a new flat. He has made the process so much less stressful. Thanks Tom! ⭐️
Dear Fleur Smith Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTom Newman was great help when we were looking for our next home. He was flexible when arranging viewings, answered our questions in detail, and helpful to negotiate our offer to the landlord. Really appreciated!
Dear Elif Urgan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had a wonderful viewing with Tom this week, couldn’t have asked for any more! Incredible level of service, super informative he just went above and beyond to ensure myself and my partner were left with no questions! Such a credit to the team.
Dear Tyra Mcbride Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy girlfriend and I were looking for our first place together and didn’t really know where to start - luckily portico and Tom Newman in particular were incredibly helpful in helping us find our flat. He was really knowledgeable about the area, knew what we were looking for and was very personable and easy to get on with. Cheers!
Dear Aaron Chaderton Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had a great experience with Portico. Tom Newman helped me find my new property and he was amazing! He’s a professional and has really good customer service and I was impressed with just how helpful he was in answering any questions I had as well as paying attention to what I was looking for and finding the best fit for me, I would highly recommend him, you won’t be disappointed!
Dear Asif Gazi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAs a tenant under the management of Portico Highbury Estate & Letting Agents, I had the pleasure of working closely with Tom Newman, one of their dedicated agents. Tom consistently demonstrated a high level of professionalism and efficiency throughout my interactions with him. From the initial viewing of the property to the finalisation of the tenancy agreement, Tom was attentive, responsive, and knowledgeable. He exhibited a genuine interest in understanding my needs and preferences, ensuring that the property he presented aligned with my requirements. One aspect that stood out to me was Tom's excellent communication skills. He was always prompt in responding to my inquiries and kept me informed at every step of the process. Whether it was addressing concerns or providing updates on the status of my application, Tom maintained clear and transparent communication, which helped alleviate any uncertainties I had during the renting process. Moreover, Tom's professionalism was complemented by his friendly and approachable demeanor. His positive attitude and willingness to go the extra mile contributed significantly to making my renting experience smooth and hassle-free. Overall, my experience with Tom Newman and Portico Highbury Estate & Letting Agents was highly positive.
Dear Bimbo Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFantastic experience from start to finish with Portico.Heidi was just amazing! Would highly recommend.
Dear Anna Teague Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleVery unfortunately we are struggling to get our deposit back despite our landlord advising release! Worrying to have over £2000 withheld and no one taking accountability or responding to our chasing
Dear Jenny Faulkner, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleOriginally purchased my BTL flat through Portico in Bloomsbury who have managed it for me since 2015. Strong rents achieved each year with friendly and knowledgable communication from the office. Anca Coman looks after all maintenance issues quickly and efficiently. Great service all round.
Dear Philip Larsen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery helpful staff member Finlay who was able to be flexible to arrange our viewing of a flat. This seems to be very rare in London estate agents so I was very grateful.
Dear Georgie Logan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI spoke with Fin at the Islington Portico office and he assisted me with my property search. I’ve struggled trying to find a suitable property in London due to the market craze, however Fin took the time to talk through the properties they had available and also explain the area to me. The insight really helped me and made me feel more comfortable in my search. I really do recommend the friendly and proactive services that they offer at this office, and in particular the outstanding work ethic and help from Fin.
Dear Yinka Cassidy Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Dear, Jordan Scares! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleExcellent experience with Tom. Always on hand for my calls.. no matter how many times I ring him.
Dear Will Relf Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWent on a viewing with Tom Newman from portico Highbury, had such a good experience he’s very clued up on the current market and always there if I need a question answering.
Dear Tom Farrance Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a great experience with Tom Newman and Portico. Would definitely recommend to anyone looking for a flat to rent.
Dear Jed Oak-leigh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had a flat viewing with Tom from Portico. He was so knowledgable, friendly and made the admin process so simple and easy. Always on hand to answer emails too- thanks Tom!
Dear Julia Mackness Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (26 Museum Street) has the most, with 380 reviews rated 4.5 out of 5, followed by London (3 Parkway) with 329.
The five Portico offices, by town:
