Trusted Agent profile

PLATFORM estate agents in Glasgow, Edenbridge, Cardiff and 1 more

4.7

★★★★★ Excellent

466 reviews across 4 offices and 3 platforms

PLATFORM has four offices, in Glasgow, Edenbridge, Cardiff and London. Together they have 466 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

440

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

11

Reviews on Facebook

All 4 offices

Trustpilot logo

15

Reviews on Trustpilot

All 4 offices

Reviews may appear on more than one platform.

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Our offices

PLATFORM's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for PLATFORM, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every PLATFORM office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I'm visibly trans, moving to a city (and country) where I know nobody and did the viewing virtually, so there was a lot that could have gone wrong, but moving here with my trusty pooch Rufus the wire haired sausage dog was the best decision i've made. I'm in a studio apartment, which is a great size for me and has good storage, and it's also soundproofed so I don't hear anyone upstairs banging about (and I know they have a doggo too as we met on our walk!). The location is 15 mins walk from everything really and walking along the Clyde won't get old anytime soon. Most of the team are FANTASTIC. Huge shout outs to Amanda, Kate and the GM, Duncan, who consistently go above + beyond for guests and really do care and take time to get to know the guests. I'm really excited to get to explore this city and Platform is my safe space to do that. Most of the other residents are lovely, and excited to get to know people more through socials etc, but have already met some awesome people just from pottering around and coworking.

Thea · 25 July 2024 · PLATFORM Glasgow

5/5

Google

Felicia helped me a lot and was a major factor in my decision to take the flat. She made the entire process seamless and stress-free. Highly recommended!

Dion · 25 July 2024 · PLATFORM Glasgow

5/5

Google

Felicia was very helpful showing me around. Beautiful apartments

R · 25 July 2024 · PLATFORM Glasgow

3/5

Google

Good if you have pets Pros Pet friendly Nice modern houses Good maintenance team Con Very high rent for cardiff standards The concierge team were of no help the few times I had asked for help (especially Rachel) Some dog owners leave their dog without lead and there is dog poop everywhere in the terrace. Grocery store like Asda, Lidl quite far from this building so have to relay on uber delivery or deliveroo.

Monica · 30 June 2024 · PLATFORM Cardiff

5/5

Google

We've been extremely pleased with the service received so far in the sale of our shared ownership property. Mark Floyd came to assess it and to discuss the sale process. I really appreciate Mark's realistic and calm approach to all the stages of the process so far - he clearly has a lot of experience and is very knowledgeable. He's been very responsive, well-organised and approachable. He made sure that those who showed an interest in our property understood what shared ownership meant. Within a week we had three viewings and three offers - now have a buyer. Hoping to write another glowing review when we’ve completed on the sale.

Maria · 27 June 2024 · Platform Property

Agent replied · 25 October 2024

Thank you for taking the time to leave this great review Maria.

5/5

Google

Rating only, no written review.

Monika · 25 June 2024 · PLATFORM Glasgow

5/5

Google

I have been here for a month and love it! The team are so accommodating and do go out their way to make sure you are look after!

Pratheep · 25 June 2024 · PLATFORM Glasgow

5/5

Google

I’ve been a resident here for a month now and absolutely love it. The building is fantastic, the staff team are incredible (shout out to Amanda and Kate!), I couldn’t ask for more for city living as well as perfect location between city centre and finnieston.

Stevan · 25 June 2024 · PLATFORM Glasgow

5/5

Google

My partner and I have been looking to find a new home for ourselves (and our cat) and after several viewings in Glasgow we attended a fantastic one with Kate at Platform today. She gave the warmest welcome and accomodated to every one of our requests, questions, concerns, ultimately landing us a flat that we are extremely excited to move into soon! Fantastic staff and customer service experience and honestly cannot wait to start living here!

Dávid · 25 June 2024 · PLATFORM Glasgow

5/5

Google

Hearing from Mark was always a pleasure. He always provided me with the information I requested and took time explaining the details. I would definitely recommend him and his company

Vivien · 20 June 2024 · Platform Property

Agent replied · 25 October 2024

Thank you for this lovely review!

5/5

Google

This review has been a long time coming….! We’ve been dealing with Platform Property since 2016. They are not like your usual estate agents, they are realists & professional. We sold our house with them 2 years ago & from inception to completion Stuart, but mainly Rachel were fantastic. Rachel is tenacious, we had a tricky onward purchase & she did a fantastic job with dealing with them, and doing a better job than they did! We highly recommend Platform Property for their expertise & professionalism.

Kayleigh · 14 June 2024 · Platform Property

Agent replied · 25 October 2024

Kayleigh THANK YOU! It was fabulous dealing with you and we are delighted you managed to make your move in the end!! Stay in touch and take care. Best, Rachel & The PP team :)

5/5

Google

Excelent place to live, the staff is very friendly. When I asked for a viewing, Amanda took the time to walk me through different flat options in order to find the right fit. Now that I'm living here, it is great to see that the staff is also involved in providing comfort to the Platform_ residents and organizing cool events like karaoke night and Dounught day.

Carlos · 13 June 2024 · PLATFORM Glasgow

5/5

Google

Moved into platform and I could not be happier. Staff are absolutely brilliant and are extremely helpful! Amenities are always well kept care of and clean! Having a park in the complex is a Godsend! Having 3 under 3 is extremely stressful at the best of times😂so having a place for them to burn their energy has been great🤣! PLATFORM_ also enjoy celebrating holidays such as Easter by adding baskets of chocolate at the gallery for all to enjoy and more so recently DONUT day, which us residents had some delicious donuts which we throughly enjoyed! We also have had a few nights which was organised by the team in which we can meet up with other residents and have a laugh such as painting night and soon Karaoke night🙊 Never had an issue that’s not been resolved here no matter how big or small! Big shout out to Kate who helped us with the whole process from start to finish and continues to be there for our family! Kate is an extreme asset to PLATFORM_, she always has a smile on her face, always happy to help and is a great listener! I definitely think she deserves a bonus🤣🤍!!!

Sara · 13 June 2024 · PLATFORM Glasgow

5/5

Google

Yan has been so incredibly helpful with providing me information about the building, being flexible with viewing times and giving me useful & realistic options that I can explore for living. She’s put me at ease and has helped in my excitement for this apartment building.

Jill · 12 June 2024 · PLATFORM Glasgow

5/5

Google

Yan was incredibly helpful during my apartment viewing. She was knowledgeable, friendly, and answered all my questions thoroughly. Her assistance made the process smooth and stress-free. Highly recommend!

英勃 · 12 June 2024 · PLATFORM Glasgow

5/5

Google

My wife and I moved to Platform recently with our two dogs and the experience has been fantastic. The building is well designed, in a great location and our dealings with the staff have been great. Amanda and Vasili have been welcoming and very professional and it helped us feel at home straight away. There is a challenge with parking which we understand is being sorted out with a neighbouring site but that has been the only minor issue. Love it and highly recommended!!!

Russell · 11 June 2024 · PLATFORM Glasgow

5/5

Google

The platform apartments seem modern and fancy. The staff is also very friendly. Felicia gave us a tour and I would definitely recommend to book a viewing with her!

Dan · 4 June 2024 · PLATFORM Glasgow

5/5

Google

We have just moved in today, with the great help from Rachel, one of the staff. She made sure that we were okay and checked up on us while we were going through the process of getting the flat. She has been a great help and has gone above and beyond to help me and my partner through the paperwork. The building is beautiful and well decorated, our apartment is beautiful and has been fully cleaned before we moved in. We have a part furnished apartment and the furnishings are really good quality. Platform_ is welcoming to all pets which is great for us. I am so happy to be living in such a beautiful apartment, in a great building. The apartments are very spacious, we are in a 1 bedroom apartment.

Jamieleigh · 31 May 2024 · PLATFORM Cardiff

5/5

Google

Platform Property were the Estate Agent of the sellers of the flat I recently purchased. George Peters dealt with the transaction. George could not have been more friendly or helpful. Even though he wasn't working for me, George went to no end of trouble to help and answer any questions I had. He even chased up on matters solicitors should have been dealing with to get completion over the line. If/when I come to sell my flat, I will have no hesitation in approaching Platform Property to act as my estate agent. Thanks again for all your help George.

Chris · 30 May 2024 · Platform Property

Agent replied · 25 October 2024

Chris thank you for this great review!! We will be delighted to help when the time comes! Best, George & The PP Team

5/5

Google

Registration was simple, the viewing was comprehensive and the move in was easy. Thank you to Felicia for great customer service

Peter · 28 May 2024 · PLATFORM Glasgow

5/5

Google

Excellent service from Stuart Baker, Toni Keith and the team at Platform Property, Oxted. Thoroughly professional and proactive approach from the initial engagement through to exchange of contracts. This included liaising effectively with both conveyancers, mortgage brokers and other parties. Communication excellent throughout. Would definitely recommend.

David · 21 May 2024 · Platform Property

Agent replied · 20 June 2024

Thank you Mr Andrews for such a great review. We are delighted we managed to get the job done for you after such a poor start with our Oxted competition! Do stay in touch. Best, Stuart & The Platform Property Team.

1/5

Google

Really annoying sound on Block C from a water pipe. Have been complaining for two months now and nothing is being done! Big promises and shiny paper wrap from outside but really cheap and PLATFORM not really caring about any issues residents bring up! Avoid !

Dianellos · 14 May 2024 · PLATFORM Glasgow

Agent replied · 11 June 2024

Dear Dianellos, Thank you for your review, we are committed to ensuring that all our residents have a positive experience, and your feedback is crucial in helping us improve. We are actively working on resolving the issue with the water pipes, please reach out to us directly at Glasgow@platform.life for the latest update on progress and to discuss any extra support we may provide to improve your stay. Best regards, The PLATFORM_ Team

5/5

Trustpilot

A faultless service

We contacted Platform Property to sell our house in Otford after experiencing a very poor service from another local estate agent - our only regret is that we didn't use them initially. A fantastic service from Laurence and his team; very professional and gave feedback after every viewing. Toni who dealt with us post sale was also superb. She took control of the whole chain, chasing people up and giving us unprompted weekly updates which made the whole moving process far less stressful. If you are going to be putting your house on the market, give Platform Property a call.

Easy · 14 May 2024 · Platform Property

5/5

Google

I had a fantastic experience viewing a flat with Felicia. She was incredibly accommodating, taking the time to show me every detail without any pressure to make a decision on the spot. Her professionalism and kindness made the process smooth and enjoyable. I highly recommend her services to anyone in search of their perfect home.

Osama · 12 May 2024 · PLATFORM Glasgow

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about PLATFORM

Which PLATFORM office has the most reviews?

Glasgow has the most, with 195 reviews rated 4.6 out of 5, followed by Edenbridge with 190.

Where are the PLATFORM offices?

The four PLATFORM offices, by town:

  • Cardiff: Dumballs Road, Cardiff, CF10 5GD
  • Edenbridge: The Dairy Swan Lane Farm, Edenbridge, TN8 6AL
  • Glasgow: Anderston Quay, Glasgow, G3 8BG
  • London: Marble Arch House, 66 Seymour Street, London, W1H 5BT
Has PLATFORM won any awards?

Yes. In The Trusted Agent 2026 awards: PLATFORM, Edenbridge won Trusted Agent.

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