Every review we hold for the Edenbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSold my house with Platform Property and would recommend them as an estate agent and definitely would use them again….
Very prompt replies to any queries. There was one stand out member who honestly couldn’t have done more to help the progression of the sale and I honestly think without her completion would have been months later down the line. She goes above and beyond what is expected. Thank you so much Lucy for all your help!
Katey · 16 December 2025
Agent replied · 16 April 2026
Hi Katey, thank you for your lovely review, we were delighted that you chose to change agents and placed your trust in us. You were selling in a very challenging time for the sales market but we are happy to have found you such a lovely buyer. The star of the show though was Lucy who was able to facilitate the exchange and keep on top of everything securing the date for completion. If you need us again in the future then please do not hesitate to get in touch.
All the very best
Stuart and the Platform team.
★★★★★ 5/5
GoogleThe team at Platfrom Property have been amazing. From our first viewing they've also been on hand to answer any questions and nothing was a bother. Henry and Rachel were so friendly when conducting our viewings and Lucy was brilliant as the Sales Progressor. Lucy always made sure we was in the loop and was always on hand to answer our questions no matter what it was. A fantastic and friendly team! Thank you!
Chloe · 29 October 2025
Agent replied · 12 November 2025
Thank you so much for your lovely review Chloe. We are so pleased it all worked out in the end. It’s been a real pleasure helping you through the process & we wish you lots of happiness in your new home. You know where we are if you ever need us in the future.
Rachel and the Platform Property Team
★★★★★ 5/5
GoogleI have been really impressed with the team at Platform Property. Henry was very kind and knowledgeable when he first showed me around the house and Lucy was absolutely amazing at chasing solicitors to ensure that we completed on time. I loved that they even gave me personalised biscuits on completion day. Thank you all!
Milly · 16 March 2026
Agent replied · 16 April 2026
Thank you for your lovely review. I really appreciate you taking the time to share it. It was a pleasure showing you around, and I’m glad I could help at the start of the process.
Lucy will be really pleased to hear your feedback as well. She put a lot into keeping things moving, so it’s great that it all came together in time.
I’m glad you liked the biscuits too, a small touch but nice to hear they didn’t go unnoticed.
Wishing you all the best and lots of happiness in your new home. Henry and the Platform Property team
★★★★★ 5/5
GoogleYasmine was great in our house search, giving really useful local area knowledge. In the end we’ve found a house in a totally different location but would definitely contact Platform Property if we need to look again in Kent.
Luce · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words. I’m glad I could help with your house search and share local knowledge along the way. Congratulations on your new home, and we’d be delighted to assist you again if you ever look for a property in Kent in the future!
All the best, Yasmine x
★★★★★ 5/5
GoogleJust purchased our first property with Platform Property and couldn’t be happier. The Team, especially Lucy and Stuart, were super friendly and quick to respond, they made the whole process feel way less stressful than expected. Kept us in the loop and involved every step of the process, Big thanks and would definitely recommend!
Robyn · 3 August 2025
Agent replied · 23 August 2025
Thank you Robyn! We are delighted you managed to make your desired move! We hope you don't need our services in the short term, but when you are ready we look forward to working with you again. Take care and please stay in touch! Stuart, Lucy and the Platform Property Team
★★★★★ 5/5
GoogleWe completed the sale of my parents’ house today and I cannot recommend Platform Property highly enough. This was a probate sale, and Platform took over after several unsuccessful months with a previous estate agent. They were proactive in getting in touch as the exclusive arrangement was coming to an end and made a strong, credible case for the quality of their service, which they fully lived up to.
Despite a very challenging market, they generated over 20 viewings during the time the property was listed and guided us through a smooth and painless completion process. Communication throughout was excellent. We received prompt, detailed feedback after every viewing and always felt well informed at each stage.
They also helpfully recommended a variety of different solicitors, and on the strength of their service we were happy to follow that recommendation. Customer care was consistently excellent: responsive, thorough and genuinely helpful. We are delighted with the outcome and very grateful for their professionalism and support throughout what could have been a difficult process.
Rob · 16 February 2026
Agent replied · 16 April 2026
Hi Rob,
Thank you so much for taking the time to leave such a thoughtful and generous review. We’re truly delighted that you were happy with the service we provided, especially given the circumstances of a probate sale and the challenges of the wider market. It was a privilege to support you through the sale of your parents’ home, and we’re very pleased that our proactive approach, communication, and guidance helped make the process as smooth and stress-free as possible. Your kind comments about our customer care, feedback after viewings, and support through to completion mean a great deal to the whole team. We’re also glad our solicitor recommendations proved helpful and that everything came together so positively in the end. Thank you again for your trust and recommendation it was a pleasure working with you, and we’re very grateful for your feedback. All the best for the future, Stuart and the Platform Property Team.
★★★★★ 5/5
GoogleThis review has been a long time coming….! We’ve been dealing with Platform Property since 2016. They are not like your usual estate agents, they are realists & professional.
We sold our house with them 2 years ago & from inception to completion Stuart, but mainly Rachel were fantastic.
Rachel is tenacious, we had a tricky onward purchase & she did a fantastic job with dealing with them, and doing a better job than they did!
We highly recommend Platform Property for their expertise & professionalism.
Kayleigh · 14 June 2024
Agent replied · 25 October 2024
Kayleigh THANK YOU! It was fabulous dealing with you and we are delighted you managed to make your move in the end!! Stay in touch and take care. Best, Rachel & The PP team :)
★★★★★ 5/5
GooglePlatform Property were the Estate Agent of the sellers of the flat I recently purchased. George Peters dealt with the transaction. George could not have been more friendly or helpful. Even though he wasn't working for me, George went to no end of trouble to help and answer any questions I had. He even chased up on matters solicitors should have been dealing with to get
completion over the line.
If/when I come to sell my flat, I will have no hesitation in approaching Platform Property to act as my estate agent. Thanks again for all your help George.
Chris · 30 May 2024
Agent replied · 25 October 2024
Chris thank you for this great review!! We will be delighted to help when the time comes! Best, George & The PP Team
★★★★★ 5/5
GoogleI would like to say I was very impressed with Platform Property and the service they provided me. They supported me all the way through the purchase in particular Lucy Cratchley at Platform Property was extremely efficient and helped …
Gary · 16 October 2025
Agent replied · 12 November 2025
Thank you Gary for your lovely review, you have purchased a fantastic property and I am sure you are looking forward to moving in. You have been a great purchaser throughout this process and Lucy has enjoyed working with you. We will see … More
★★★★★ 5/5
GoogleDear Platform team. Thank you for your exceptional service in completing the sale of our property. Your professionalism, attention to detail, and dedication truly made the process smooth and as stress-free as possible. Our mortgage offer was days from expiring. The Platform team, especially Toni went above and beyond and relentless perseverance to make it happen. We appreciate your expertise and guidance every step of the way. We couldn't be happier with the outcome, and we will definitely recommend you to anyone looking to buy or sell a property. Stefano
Stefano · 21 April 2024
Agent replied · 20 June 2024
Stefano thank you for taking the time to write this excellent review. Nothing springs our Toni into action as much as an expiring mortgage offer! We are delighted we managed to get the job done for you. Take care and stay in touch! Stuart & The Platform Property Team.
★★★★★ 5/5
GoogleMy experience with the whole team at Platform Property, has been nothing short of incredible, from start to finish. Stuart helping me to see where I was going wrong with the current market, to Henry and Rachel being fantastic with arranging viewings, George always on hand in the office to answer questions and the lovely Lucy dealing with everything after sale, including my meltdown! I was initially on with another agent but had not had a single viewing in 4 weeks. A friend recommended the guys at platform, so I decided to change and they did not disappoint. I had 3 offers in one day! Amazing team effort, incredible communication and fantastic support and advice throughout the whole experience. Thank you team for everything 😊
Collette · 16 December 2025
Agent replied · 16 April 2026
Hi Collette,
Wow what a lovely review, thank you so much for your kind words! You have been an absolute delight to work with, always happy and positive. We are so glad that you moved agencies to us and we were able to find you a great buyer. We wish you all the best in your new home, we will miss you in Edenbridge!
All the best,
Stuart and the Platform Property Team
★★★★★ 5/5
GoogleAs the agent representing Platform Property on the purchase of my soon'-to-be home, Lucy was a pleasure to deal with. She was on the ball and kept communications open to help move things along and keep the chain informed. In a protracted sale process she was reassuring and positive.
Jane · 2 April 2026
★★★★★ 5/5
GoogleFabulous service from initial instruction to exchange. Sales team were always available and discussed options when needed. After sales is nothing short of amazing. Lucy kept the pressure on the chain and chased everyone for documents and progress updates. Overall we would thoroughly recommend Platform to anyone, selling or buying.
Paul · 16 May 2025
Agent replied · 12 November 2025
Thank you Paul for such a fantastic review. Lucy works wonders for us and we are very grateful to count her amongst our ranks! Thank you again for such kind words, take care in the future. Best, Tom & The Platform Property Team.
★★★★★ 5/5
GoogleWe recently bought through Platform Property and can honestly say Stuart was a trooper. It was not the easiest of transactions but at all times Stuart was on hand to answer any questions or negotiate with the sellers on varying points, under sometimes difficult circumstances. It was a great team effort to achieve the result we all wanted, buyer, seller and agent!
Adam · 25 September 2024
Agent replied · 25 October 2024
Adam - thank you! What a fabulous review. We are very lucky to count Stuart as a colleague, he is indeed a trooper! Take care and do stay in touch. Best, Tom & The Platform Property Team.
★★★★★ 5/5
GoogleRachel and the team at Platform Property have been extraordinary throughout the purchase of our property. Even though they were our buyers estate agent, they kept us in the loop throughout and were in constant communication. Rachel in particular went above and beyond - she always has a friendly, positive attitude, she was knowledgeable on the latest updates of the purchase, and she even gave us her mobile number to contact us out of hours to keep things moving. She was committed to helping all involved, especially throughout what hasn't always been the easiest house buying process! We would highly recommend the team, thank you for everything you have done for us.
Steph · 21 June 2023
Agent replied · 20 June 2024
Steph thank you for this brilliant testimonial! We are all delighted that you made it over the line in the end! Rachel will certainly miss you! We are delighted you found our services good enough to recommend to others, thank you again. Best, Team PP.
★★★★★ 5/5
GoogleDealing with Platform Properties has been great and in particular Lucy in the sales progression team. I had a very difficult conveyancer who was not helping the process at all, and without Lucy's help we would never had got to exchange. Many thanks
Mark · 26 March 2025
Agent replied · 16 April 2026
Mark, thank you for taking the time to leave such a great review.
We are very lucky to have Lucy in our team, we are glad you found the service helpful. Take care and stay in touch.
★★★★★ 5/5
GoogleI cannot thank the team at Oxted enough for all their help selling our house. They were brilliant from start to finish, super quick at getting it sold and always kept me updated along the way. I’m especially grateful to George, Lucy and Rachel for all their hard work and support, making a stressful situation as smooth as it could be. Couldn't have asked for a better team x
Talisha · 15 October 2025
Agent replied · 12 November 2025
Thank you Talisha. Your kind words are cherished by all of the team here at Platform. We’re all thrilled to hear that you had a positive experience selling with us. We will hopefully see you again soon! With thanks, George and the Platform Team.
★★★★★ 5/5
GooglePlatform Property recently sold our property in a very professional and efficient manner. They were excellent at getting viewings through the door and providing a very knowledgeable and proficient service. Stuart is an absolute joy to work with, and a fantastic leader to his team, providing a fantastic end to end service. He and his team, especially Lucy, worked tirelessly to get our sale over the line for our asking price and provided really good insight and advice throughout.
Bethany · 6 December 2024
★★★★★ 5/5
GoogleWe had a really bad experience before this with another agency but I have to say this time round has been nothing but perfect! Toni Kieth and her team have been really helpful the whole way through answering calls at stupid o clock and making sure all of our question get answered on the same day as we asked them!!!!
Thank you
Samuel · 21 February 2024
Agent replied · 25 October 2024
Sam thank you for leaving us such a great review!
★★★★★ 5/5
Googlewe have recently bought our first home with the help of Platform Property.
Our viewing was carried out by Stuart and was the most relaxed and client-centred viewing we have ever had. Then following the acceptance of our offer Lucy took the reins and what could have been a very stressful process was made so much easier thanks to Lucy. She did the chasing, the phoning around and kept us at ease throughout.
Thank you to everyone at Platform Property.
Abi · 19 October 2024
★★★★★ 5/5
GoogleWould recommend to anybody. Let’s be honest houses sell themselves these days BUT post sale of mine is where the agents really earn their money. Chasing the chain and solicitors almost daily and thanks to their tenacity and consistency my sale has gone through before Christmas. All the team friendly and helpful, highly recommend!
Cheers Stu & the team.
Matthew · 16 December 2025
Agent replied · 16 April 2026
Hi Matthew, thank you for your lovely review and thank you for trusting your beautiful home with us here at Platform Property. We are delighted to have found you a fantastic buyer who collected the keys yesterday and extremely excited to start her new life. The market is certainly a challenge at the moment so we are really pleased we managed to get you moved before Christmas, this is where our sales progression team really shine! We are here if you need us in the future.
Stuart and the Platform Property Team
★★★★★ 5/5
GoogleWe chose Platform Property as we found them friendly, approachable and not pushy. Having bought and sold a house through them, we have been very pleased with their services and would highly recommend. Stuart, Lucy and the whole team have been professional, diligent, quick to respond and friendly.
Anna · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words and for choosing Platform Property to both buy and sell your home. We’re absolutely delighted to hear that you found our team friendly, approachable, and supportive throughout the process. We hope you have many happy years in your new home and should you need us again in the future then please do not hesitate to reach out to us.
All the best,
Stuart and the Platform Property Team
★★★★★ 5/5
TrustpilotExcellent experience in selling our property
It is the second time we are using Platform Property. Five years ago we used Platform to buy our first house and they were excellent, so we decided to use them again in the sale of our house. We were really impressed with their work ethic and dedication throughout the six month moving process. They worked tirelessly to ensure the process was moving forward and they were proactive in updating and advising us. Adam, Laurence and Toni were superb throughout and we would thoroughly recommend them and use Platform again if needed.
Paul · 18 August 2024
★★★★★ 5/5
GoogleAdam and the team at Platform are exceptional! From our first meeting through to the sale of our house the team were amazing. Excellent communication, friendly and professional, super responsive and they guided us expertly through our sale. They took the time to understand our situation and needs and did so with the right balance of empathy and practicality. I can't recommend the team highly enough!
Clare · 21 June 2023
Agent replied · 20 June 2024
Clare thank you for this fabulous testimonial! Adam is a key team member here at Platform Property and does a great job for our clients. We want to wish you the best of luck in the future, stay in touch!
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