Trusted Agent profile

PLATFORM reviews in Glasgow, Edenbridge, Cardiff and 1 more

4.7

★★★★★ Excellent

466 reviews across 4 offices and 3 platforms

PLATFORM has four offices, in Glasgow, Edenbridge, Cardiff and London. Together they have 466 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

440

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

11

Reviews on Facebook

All 4 offices

Trustpilot logo

15

Reviews on Trustpilot

All 4 offices

Reviews may appear on more than one platform.

Our offices

PLATFORM's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for PLATFORM, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every PLATFORM office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Faleh · 10 October 2026 · PLATFORM Cardiff

5/5

Google

Wasef is a kind member of the Platform reception team. He is always friendly, helpful, and very cooperative with the residents. He is always willing to listen, assist with any questions or issues, and goes above and beyond to make sure residents feel supported. We really appreciate his kindness, professionalism, and excellent service. Thank you, Wasef, for always being so helpful!

Wedyan · 6 October 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you for such a kind review. It's lovely to hear Wasif has been so friendly, helpful and willing to listen. Going the extra mile so residents feel supported is exactly what we're here for. We'll make sure he sees your message, as it will mean a lot to him. Thank you for taking the time to share it.

5/5

Google

Thankful for being at platform special thanks to Wasif for his helping and support during my residency

Khalid · 6 October 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you for your lovely review. We're so glad you've enjoyed being part of PLATFORM_, and it's great to hear how much Wasif's help and support meant to you during your residency. We'll make sure he sees your kind words. Thank you for taking the time to share them.

5/5

Google

Rating only, no written review.

Sandra · 4 October 2026 · PLATFORM Cardiff

5/5

Google

Wasif was responsive, professional & courteous. Thank you for your help during the evening hours, it was much appreciated.

Brian · 4 October 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you for the lovely feedback. It's great to hear Wasif looked after you so well in the evening, we'll be sure to your comments on to him. Enjoy your home with us!

5/5

Google

We really loved our short time living at Platform. The location is great, and it is a nice building to live in. Everyone working there is so helpful and friendly too. Special thanks to Skyla and Kat and everyone else who made our time there feel like home.

Charles · 4 October 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you so much for this lovely review, and for choosing to make PLATFORM_ your home. We're delighted you enjoyed the location and the building, and it means a lot that you found the team so helpful and friendly. We''ll make sure Skyla, Kat and the rest of the team see your kind words. We wish you all the very best for what comes next.

5/5

Google

My experience was exceptional because I was takin care of by Wassif. Proficient and works from the heart & soul.

Jenna · 27 September 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you so much for this lovely review! We're delighted to hear you had such an exceptional experience, and we've made sure to pass your kind words on to Wasif directly . We look forward to continuing to look after you at PLATFORM_ !

5/5

Google

Skyla is honestly so helpful. As resident we usually don’t have a lot to ask but anytime we have she has been so helpful so efficient and genuinely wants to help. I always hope she is working when I have something to ask. Thanks Skyla

Rachel · 20 September 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you for taking the time to share this! Skyla is indeed a fantastic part of our team, and we're delighted to know she's always there to make your life easier whenever you need a hand. We'll make sure she sees your lovely shoutout!

4/5

Google

Amanda was the first person I met, and she made the whole process seem very smooth and easy from the beginning. She was friendly, helpful, and made everything much less stressful. Of course, when I moved in, there were a few things that needed sorting out, but the maintenance team were always happy to help and assist whenever needed. The whole team has been very responsive to our emails, and I really appreciate that they always sign their names at the end of their messages. It makes communication feel much more personal and helps you know exactly who you are speaking with. The only downside for me is that the apartment is quite expensive, so I do think the price is on the higher side. However, the service and support from the team have been excellent, which has made the overall experience positive. Overall, I’ve had a very good experience and really appreciate how helpful and professional the whole team has been.

Muniera · 20 September 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you so much for taking the time to share your experience! We're delighted to hear that Amanda made your move-in process smooth and welcoming, and that our maintenance and office teams have been quick to resolve any issues. We take pride in keeping communication personal, so it means a lot to know you appreciate that touch! We also hear your feedback regarding pricing and always strive to ensure our service, amenities, and support deliver true value to our residents. Welcome home, and thank you again for your review!

5/5

Google

I’ve recently moved into Platform Apartments and so far, I’ve had a really great experience. The team were very welcoming and helpful from the first viewing. I personally dealt with Stewart, Skyla, and Amanda, and they were all lovely and made the whole process easy. The apartment is clean, modern, and looks just like the pictures. I really like the amenities inside the apartment, and the building also has plenty of facilities available, which is a great bonus. The location is great too, being close to the city centre, and having a grocery shop right in the building, with plenty of other shops and supermarkets nearby. Overall, I’m really happy with the apartment and looking forward to living here!

Hamad · 20 September 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you for the incredible review! We're delighted to hear that Stewart, Skyla, Amanda, and the rest of the team made you feel so welcome. It’s great that you’re loving the modern apartment, amenities, and convenient location. We're so glad to have you living with us at Platform Apartments!

5/5

Google

Rating only, no written review.

Lizzy · 20 September 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you for your review!

5/5

Google

Staff are brilliant and responsive to requests Accommodation is perfect Gym is very well equipped Location for ideal for access to anywhere

Ger · 20 September 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you for the 5-star feedback! We're delighted that everything from our staff responsiveness to the gym facilities and location is hitting the mark for you. We appreciate having you in our community!

5/5

Google

My daughter has a studio here and the team go out of their way to put on events and social evenings. Any issues are dealt with promptly and with a smile.

SUSIE · 20 September 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you for the lovely review! We’re so glad your daughter is enjoying the social events and that our team has been able to assist promptly whenever needed. We love having her as part of our community!

5/5

Google

Reception is helpful and friendly~ Sky helped me set up my mobile key and reception got coffee. Downstairs have Sainsbury, for going to school there's Voi bike, anyway, Love my window

Shen · 20 September 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you so much for the fantastic review! We're thrilled to hear that Sky and our reception team took such good care of you, and that you enjoyed the coffee! Sainsbury's and the Voi bikes definitely bring the location to life! We hope you keep enjoying that wonderful view from your window.

5/5

Google

Skyla provided fantastic support for me when I had questions about the NSP access app. She responded quickly and helped sort out my account efficiently. Great customer service, really helpful and patient.

Ke · 20 September 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you for the great feedback! We're so glad Skyla was able to help with the app! We'll pass this on to her, she'll really appreciate it. Thanks again for taking the time to leave a review!

5/5

Google

I loved the roses sold in the supermarket; every day there were new, fresh roses.

Elite · 11 September 2026 · PLATFORM Cardiff

5/5

Google

Loved living here, staff are amazing and very attentive. Great location too.

Rachael · 11 September 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you for taking the time to share your experience! Our team works hard to provide attentive service and a great living experience, so your kind words truly mean a lot. We wish you all the very best!

5/5

Google

Rating only, no written review.

王晓鲁 · 11 September 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you for your review!

5/5

Google

Lived here for 2 years, nice apartment to choose if you wanna live close to city center. Staff always helpful

Fei · 11 September 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you so much for being a part of our community for the past 2 years! We're thrilled to hear that you love the location and that our team has been consistently helpful throughout your stay. Having long-term residents like you is what makes living here so special, thank you for your continued support!

5/5

Google

I lived in the South Block in a 1 bedroom apartment from 2023 to 2026. I was very comfortable and happy here. The staff are great!

Simon · 11 August 2026 · PLATFORM Cardiff

5/5

Google

I can’t recommend Platform_ highly enough. I’ve been staying here while my flatundergoes major repair works, and what could have been a stressful few months has instead felt like a bit of an unexpected treat! The apartment itself is beautifully designed, spotlessly clean and has everything you could need. The building is impressive, with fantastic amenities including a rooftop bar with incredible views, a great gym and even a private cinema room that residents can book free of charge. The standout feature, though, is the team. Every member of staff has been genuinely warm, welcoming and incredibly helpful from day one (special shout-out to Lisa!). Nothing is ever too much trouble, and they always go out of their way to make sure you’re comfortable and looked after. That level of service is rare and really sets Platform_ apart.

E · 11 August 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Wow, thank you for such a lovely review! We are so glad we could provide a peaceful, stress-free home away from home while your flat is being repaired. Lisa and the team will be over the moon to hear your kind words. Thanks again for being a wonderful part of our community during your time here!

5/5

Google

Brilliant facilities and apartments. Location ideal. Best of all, the staff are so helpful and nothing seems a problem. Also a nice community of residents if that’s what you want. Also private if you prefer. Lisa on reception is magic.

Philip · 11 August 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thanks for taking the time to leave such a lovely review! We couldn't agree more, Lisa is amazing, and we'll make sure she sees your kind words. We're so glad you're enjoying the spaces, location, and overall vibe here.

5/5

Google

Just moved in this week. The apartment is bright and v comfortable. The Platform team have done a great job of helping me settle in - already feeling v much at home! And looking forward to trying out all the facilities when I have chance.

Angela · 11 August 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Thank you so much for the lovely review! We're so glad the apartment feels bright, comfortable and already like home . Enjoy exploring the facilities, and don't hesitate to give us a shout if you need anything. Welcome to PLATFORM_! 🙌 …

5/5

Google

Skyla has been absolutely wonderful from the very beginning of my experience at PLATFORM_. She was the person who first took me through the building when I booked a viewing of the flats and amenities, and her warmth, professionalism, and genuine enthusiasm for the community were instrumental in helping me decide that this was exactly where I wanted to make my new home in Glasgow. She set the tone for everything that followed. Since moving in, Skyla has continued to take exceptional care of any question I have, always with a friendliness that makes me feel like an old friend rather than a new resident. She recently helped expedite a service request to have my mattress removed, my bedroom door taken off, and the en suite bathroom door repaired, all handled quickly and with real care. She also helped me reserve the dining room, making the process effortless and stress‑free. Skyla’s kindness, attentiveness, and welcoming spirit have made PLATFORM_ feel like home from day one. I’m truly grateful for everything she does.

MJQuigley · 11 August 2026 · PLATFORM Glasgow

Agent replied · 11 October 2026

Wow, what an amazing review! Thank you for sharing your experience. Skyla is a true gem, and we're so glad she helped make PLATFORM_ feel like home from your very first viewing. We'll be sure to pass your lovely feedback directly to her! Thanks again for being such a great part of our community. Please let Skyla or any of the team know if you ever need anything else!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about PLATFORM

Which PLATFORM office has the most reviews?

Glasgow has the most, with 195 reviews rated 4.6 out of 5, followed by Edenbridge with 190.

Where are the PLATFORM offices?

The four PLATFORM offices, by town:

  • Cardiff: Dumballs Road, Cardiff, CF10 5GD
  • Edenbridge: The Dairy Swan Lane Farm, Edenbridge, TN8 6AL
  • Glasgow: Anderston Quay, Glasgow, G3 8BG
  • London: Marble Arch House, 66 Seymour Street, London, W1H 5BT
Has PLATFORM won any awards?

Yes. In The Trusted Agent 2026 awards: PLATFORM, Edenbridge won Trusted Agent.

The Trusted Agent

Is this your office? Claim your page.