PLATFORM reviews

★★★★★ 5/5

Google

I had an excellent experience renting with PLATFORM_ Glasgow, especially thanks to Felicia Hartanto and her team! From the very first enquiry to the referencing process, Felicia was incredibly responsive, patient, and helpful. She always answered my questions clearly and guided me through every step with great professionalism. The entire team made the whole renting journey smooth and stress-free. I highly recommend PLATFORM_ to anyone looking for accommodation in Glasgow, and I’m really looking forward to moving into my new home soon!

Casval · 26 March 2026

★★★★★ 5/5

Google

Platform for me is the only place where I felt home. Everything was perfect and I have to break it down in points: 1- easy, smooth and fast processing of applications 2- great management 3- lovely staff, helpful and friendly 4- fast maintenance and skilled maintenance workers 5- high security 6- great amenities 7- lovely modern decor 8- amazing view on the Clyde 9- fun activities 10- the cinema room 😍 11- the coffee machine in the common area 12- most importantly, inclusivity and respect for all people I could go on and on and on … Special thanks to Amanda for her hard work and solving issues very quickly and efficiently. Thank you Amanda for making everything easier on me since moving in until I moved out. Thank you Platform for being so good to me. I would always recommend Platform even after moving out. ❤️

Dalal · 16 March 2026

★★★★★ 5/5

Google

Felicia and her team truly go beyond expectations to get things done. They are friendly, supportive, and make you feel like you’re not just staying in an apartment but becoming part of a home, and even building friendships along the way. The platform also has a great community atmosphere. You can choose whether you want to be part of that community or keep to yourself, all without any hassle or pressure. Blair xox

Blair · 16 March 2026

★★★★★ 5/5

Google

We have been living at the Platform for 3 months with our two boys and has been great. I work from home and the working spaces are great. We also have a little dog and they have great spaces for dogs to play. Skyla and the team are amazing, Skyla really made me feel at home in a time where we moved from England and all was new.

Paula · 19 March 2026

★★★★★ 5/5

Google

The concierge team went above and beyond today to help me with some items I needed to get into my apartment. It really make a huge difference to have this support which is what makes platform stand out as a great place for professionals needing a high standard of accommodation. Particular thanks to Skyla for going the extra mile today!

Jonny · 10 April 2026

★★★★★ 5/5

Google

I had such a great experience with Felicia and her team at PLATFORM_! They are super professional and reply incredibly quickly. Every step of the process was really clear and easy to follow, and they always gave me very detailed info whenever I had questions. e.g., I asked about parking and they sent me alternative options with prices, really thoughtful and helpful. Felicia and the team made the whole rental process feel smooth and transparent, which I really appreciate. Big thanks.

Aonodoe · 24 August 2025

★★★★★ 5/5

Google

I had a wonderful experience viewing the property with Felicia. She was incredibly patient, polite, and attentive throughout the entire process. From the moment we met, she made me feel comfortable and welcome. She took the time to explain every detail about the property, answered all of my questions thoroughly, and never made me feel rushed. Her professionalism and warm demeanor stood out, making the entire experience smooth and enjoyable. It’s clear she genuinely cares about her tenants and goes above and beyond to ensure everything is perfect. Her dedication and kindness left a lasting impression, and I feel confident that anyone renting from her would be in great hands. If you’re looking for a landlord who truly prioritizes your needs, Felicia is the perfect choice! Thank you again for making this such a positive experience!

HENRY · 16 January 2025

★★★★★ 1/5

Google

The noise !!! Earplugs are a must to live here. Noise is apparently from the water pipes and is making living here unbearable. It’s a High pitched ringing noise which can wake me up through the night but usually all through the day I guess …

Grant · 16 January 2026

★★★★★ 5/5

Google

I’ve had a great experience with Platform while looking to rent a flat in Glasgow, and a big part of that is thanks to Felicia. She’s been incredibly helpful from the start always friendly, professional, and quick to respond. Every request I had, she met with no hassle, and her customer service has been excellent throughout the process. I’d highly recommend Felicia and Platform as a company if you’re considering renting in Glasgow.

Stephen · 12 April 2025

★★★★★ 5/5

Google

We picked PLATFORM_ for its location and amenities, but the cherry on top was the service and customer experience. Since the first tour, Felicia has been very helpful and professional, making sure all our questions were answered. Big thanks to Felicia and the rest of the team for always being there 🩷 …

Susana · 5 November 2025

★★★★★ 5/5

Google

I lived here for around a year and thoroughly enjoyed my time at PLATFORM_. The staff work so hard to keep the place running as well as it does. I also wanted to say a special thank you to Amanda at PLATFORM_ who helped redirect one of my parcels to my new address! You’re a lifesaver!

Jordan · 9 September 2025

★★★★★ 1/5

Google

READ BEFORE MOVING HERE! Any issue that isn’t easily fixable they just seem to ignore it and hope you don’t keep complaining about it. The whole time we have stayed here there have been problems. When we first moved in we where told everything would be ready, so it was a surprise when we arrived and there was a hole in one of the bathroom sinks that had just been covered by a piece of tape. This then took weeks to be fixed even after raising the issue to the staff, then in the same bathroom the shower started leaking out into the corridor underneath the floor soaking half the hallway, they fixed this quite promptly which is probably why it then started leaking again immediately afterwards and they had to come back to fix it properly a second time. Scuffs covered the walls and other surfaces, with dead flies around the bottom of the window sills. The exterior doors that allow access from street aren’t closed half the time letting anyone enter the property, they will say they have fixed this issue and that the doors function as intended but they don’t I see them lying open every day. The doors to the bike storage don’t function properly and can easily be opened without the proper access key. This then meant that both me and my flatmates bike’s got stolen, the police told me that the person used an angle grinder to cut of multiple bike locks and take other bikes as well, I still don’t know how this couldn’t have been heard by any member of staff at the time. Platform_ are refusing to take any fault for this issue even though the manger of the building said that he knew it was an issue and that it had been highlighted to them before.The first bike was stolen a couple months into staying here, and then the other a couple months after that. With other peoples bikes stolen in between these dates, so they are well aware of the issue but lack any proper form of action to fix it. The only change made was that after the first couple bikes had been stolen, they put up small signs saying that bikes are stored at the owners risk, that’s it. I raised this issue with the building manager Duncan Harkness, who didn’t seem to be bothered honestly, he then provided me with an email to contact and told me that I would not be ignored but after a few emails back and fourth with a woman called Kimberley Crichton, who essentially just says the same thing in every email. I asked to escalate my complaint but she is now ignoring my emails and clearly doesn’t care about the residents issues. This isn’t a luxury apartment complex it is a student accommodation, I highly recommend getting an apartment anywhere else. Apart from all that the majority of staff are friendly with a few exceptions.

Robert · 2 April 2026

★★★★★ 1/5

Google

I'm sure the apartments are lovely. But with a limit of no more than one parking space per apartment, and a charge of £300pm (yes, that's per month, not per year)! There is no way that a pair of professionals, each needing their own car, could ever live here. Why have 500 apartments been built with just 40 parking spaces available? I'm sorry, I actually laughed out loud when the lady on the phone told me this!

Phil · 12 April 2024

★★★★★ 5/5

Google

We had a wonderful experience visiting Platform Glasgow. From the beginning, we explained to Amanda that we came because our autistic son wanted to see the complex. She was incredibly kind and immediately offered to give us a tour of the building so that our son, Maxi, could take some photos. At the end of the visit, she even gave some gifts to the kids, which made the experience even more special. Her attention, kindness, and genuine care truly stood out. Thank you, Amanda, for making our visit so memorable!

Jose · 13 October 2025

★★★★★ 5/5

Google

I spent four months living at Platform_ with my wife and newborn baby. We had a brilliant time thanks to the combination of top‑tier facilities, central location and genuinely helpful staff. From day one, the building’s amenities set a high bar. The gym is spacious, equipped with modern cardio machines, free weights, and space to stretch. The condition was always impeccably clean. The rooftop areas offered great views of the river and city. The lobby area was very well designed with relaxing and comfortable furniture. It was a great space to pick up a coffee, especially on the day free donuts were provided. The staff also did an excellent job of arranging social events for the residents. We went along to the mochi making class and the pottery evening. Both times we had lots of fun. Being new to Glasgow Amanda, on the front desk, was amazing at making us settle in by recommending baby-friendly activities in the local area. Big shout out too to Janice and the rest of the front desk staff who were friendly and supported us with all our queries.

Dave · 16 September 2025

★★★★★ 5/5

Google

I had a fantastic experience, online viewing the property ,Felicia and the team helped me in choosing the apartment and made the procedure quick and easy.

Ashish · 8 November 2025

★★★★★ 2/5

Google

Updated review 11/2024: We were, as noted below, hugely impressed by Platform when we arrived. We remain particularly pleased with the attitudes of the residential team, the quality of the amenities and the size of the apartment, but Platform has proven unable to properly manage the basics of an apartment block as far as we are concerned. It was projected in our viewing that we would be charged approx. £60.00/month in energy usage. We accounted for our WFH and other factors that may push it slightly higher and were happy to proceed on that. Platform have charged us between £180.00 and £250.00 per month in electricity alone. When I disputed this, I was met with empathetic and understanding attitudes from Duncan, the building manager, and felt he would do everything he could to get this corrected as it was unreasonably high. We requested a meter engineer and after several months passed, we were told that the engineer did allegedly arrive and tested several other flats but not ours, and that we should take this up with the energy company when a formal bill is issued. Now, having been issued a £1700.00 bill thus far for 2024 when our EPC rating as written on the wall projects £2300.00 over 3 years, we have learned that Platform is effectively the energy company. Despite what the tenancy agreement implies, you do not pay the energy company directly and have no say in your supplier. The company Platform have chosen for this (Switch2) is not a regulated energy supplier and are not held to OFGEM standards. If you go with Platform as an effective hotel for long stays as a student, I'm sure it will be fine provided you have plenty of funds. If you are looking at this as a sustainable renting option, I must advise you to consider your choice extremely carefully. Original review: 02/2024 Had a great viewing today, super excited to progress with this and hopefully move in soon, and was incredibly impressed with James who handled our viewing. He was incredibly knowledgeable and patient, had clear answers for everything we asked and showed us several places, even with our requests to double back a few times, dragging out the viewing. We were very impressed with the building, spacious rooms, competitive pricing for most apartments, excellent amenities. Some were a bit extremely priced with minor differences, but it's a brutal renter market right now and it's understandable. - Additional note: James, as mentioned in the above note, was let go shortly after this was posted.

Mark · 2 December 2024

★★★★★ 5/5

Google

Beautiful, scenic and a place to call home. Felicia was warm, sweet and patient.. giving me a tour without complaining and explaining so much enough for me to make an informed decision.. The platform is a place to call home and I have no regrets whatsoever.

Lami · 13 December 2024

★★★★★ 5/5

Google

Alyssa has been fantastic. Her quick responses and taking initiative to help support me with our utilities company has been outstanding and has made what could have been a stressful situation very straight forward and easy to manage. Thank you very much!

Melissa · 2 December 2024

★★★★★ 5/5

Google

I had a viewing with Felicia and it was so informative! Felicia knows everything about the building and was able to show me everything, where to locate things and was very knowledgeable about the building, the application process and how the building works.

Kevin · 16 March 2026

★★★★★ 2/5

Google

Unfortunately, I’ve had to update my review due to ongoing issues that have significantly overshadowed the positives. While the location is great, the interiors are well-designed, and the internet speed is unmatched, the negative aspects are hard to ignore. The building was advertised as environmentally friendly and energy-efficient, yet many residents, including myself, have seen shockingly high utility bills, well above the Glasgow average. Additionally, while shared social spaces are a nice feature, they’re almost always unavailable due to high demand, making them impractical for most residents. Overall, despite some positives, the persistent issues, especially the unexpectedly high utility costs, make living here frustrating. Until these are properly addressed, I can’t recommend it.

Julia · 18 February 2025

★★★★★ 5/5

Google

Moved into platform and I could not be happier. Staff are absolutely brilliant and are extremely helpful! Amenities are always well kept care of and clean! Having a park in the complex is a Godsend! Having 3 under 3 is extremely stressful at the best of times😂so having a place for them to burn their energy has been great🤣! PLATFORM_ also enjoy celebrating holidays such as Easter by adding baskets of chocolate at the gallery for all to enjoy and more so recently DONUT day, which us residents had some delicious donuts which we throughly enjoyed! We also have had a few nights which was organised by the team in which we can meet up with other residents and have a laugh such as painting night and soon Karaoke night🙊 Never had an issue that’s not been resolved here no matter how big or small! Big shout out to Kate who helped us with the whole process from start to finish and continues to be there for our family! Kate is an extreme asset to PLATFORM_, she always has a smile on her face, always happy to help and is a great listener! I definitely think she deserves a bonus🤣🤍!!!

Sara · 13 June 2024

★★★★★ 5/5

Google

My wife and I moved to Platform recently with our two dogs and the experience has been fantastic. The building is well designed, in a great location and our dealings with the staff have been great. Amanda and Vasili have been welcoming and very professional and it helped us feel at home straight away. There is a challenge with parking which we understand is being sorted out with a neighbouring site but that has been the only minor issue. Love it and highly recommended!!!

Russell · 11 June 2024

★★★★★ 5/5

Google

Really fantastic first flat viewing experience with Vasili, he was kind, attentive to our needs and was very patient with us! Thank you Vasili! Felicia was also very helpful when we needed help with an issue after moving in! Overall, Platform_ is a fantastic building to live in, with a lovely community feeling and very clean. I would recommend living here to anyone looking for a more close-knit living experience very central to Glasgow.

Kirsty · 10 September 2024