Platform Property Edenbridge reviews

★★★★★ 5/5

Google

Adam and the team at Platform are exceptional! From our first meeting through to the sale of our house the team were amazing. Excellent communication, friendly and professional, super responsive and they guided us expertly through our sale. They took the time to understand our situation and needs and did so with the right balance of empathy and practicality. I can't recommend the team highly enough!

Clare · 21 June 2023

★★★★★ 5/5

Facebook

The team at platform property were fantastic Stuart did a great job from the moment I called to get a valuation Lucy was amazing when the house was under offer seeing it through to completion & everyone there were very helpful they were recommended to me by a friend & I wouldn’t hesitate to recommend them a five star team very professional *****

Paul · 6 March 2025

★★★★★ 5/5

Google

Platform Properties have been first class from the moment we made contact. Responsive, attentive, professional, their whole team have been a pleasure to deal with. Special mention to George who first came out to appraise our property, followed quickly by a succession of potential buyers. Also we must mention Toni for her energy, enthusiasm and commitment to ensure the sale completes.

Mark · 25 August 2023

★★★★★ 5/5

Google

Updated: After five years in our home we decided to sell, using Platform as our agent after the amazing service we had from them, from day one as detailed below. Our house was a difficult property to market with its own unique quirks but built to a outstanding level and Platform reassured us throughout that for the right buyer, it would be perfect and eventually it was! This review is really to shout out Toni in the after sales team. Toni is a rare breed of agent that truly makes you feel so comfortable talking to her you forget this is meant to be a stressful period. She kept us up to date throughout, kept our spirits up and in general was a pleasure to work with and is a real asset to Platform. We’re moving out of the area that Platform cover now and I can honestly say, there isn’t another estate agent quite like them, although I was there was!, , , , , , , , Tom is changing the way people think of estate agents. From our very first conversation Tom was friendly, accommodating and professional, securing us a viewing within just a few hours (and persuading his seller to see us at short notice!). Once we'd put an offer in and had it accepted Dan kept us up to date throughout the whole process, letting us know what was happening with the chain, talking to solicitors and generally keeping us sane- all this and he wasn't even our estate agent! I wouldn't hesitate for a moment in recommending Platform Property to our friends and family, we will certainly use them next time we move, but hopefully this won't be for a while!

Georgia · 21 June 2021

★★★★★ 5/5

Trustpilot

A faultless service

We contacted Platform Property to sell our house in Otford after experiencing a very poor service from another local estate agent - our only regret is that we didn't use them initially. A fantastic service from Laurence and his team; very professional and gave feedback after every viewing. Toni who dealt with us post sale was also superb. She took control of the whole chain, chasing people up and giving us unprompted weekly updates which made the whole moving process far less stressful. If you are going to be putting your house on the market, give Platform Property a call.

Easy · 14 May 2024

★★★★★ 5/5

Google

Excellent service from Stuart Baker, Toni Keith and the team at Platform Property, Oxted. Thoroughly professional and proactive approach from the initial engagement through to exchange of contracts. This included liaising effectively with both conveyancers, mortgage brokers and other parties. Communication excellent throughout. Would definitely recommend.

David · 21 May 2024

★★★★★ 5/5

Trustpilot

Outstanding service

Platformproperty have been extremely professional in every way in our recent purchase in Sundridge. Every member of staff we met or spoke to was helpful and efficient. Our principal point of contact has been Laurence Dengate. We cannot speak highly enough of Laurence’s consistent level of courtesy and effective communication through what could have been a very difficult time. His sensitivity, good humour and exceptional negotiation skills are a credit to this business and we would recommend Laurence and his team unreservedly. A complete five star service from beginning to end.

Simon · 25 March 2024

★★★★★ 2/5

Google

Really difficult one to rate as the sale was made very swiftly and professionally up to offer stage. Stuart and George were efficient, in regular contact and got us a good number of quality viewings, resulting in a lot of interest. However, from agreeing the sale through to exchange and completion was less than satisfactory. It was a difficult sale but poor information or no information, being asked whether we wanted information sharing in full with the chain when our objective should be the same...to move house...made us feel like information was being withheld from us. Asking more than one question at once usually resulted in only one being answered, so we were in constant email communication trying to get complete answers to queries. It was a painful process to get any details beyond what we could supply regarding the status of the sale which caused a huge amount of stress over a seven month period and particularly in the final couple of months, nearly losing us our dream house. Never want to have to go through that again. But would it have been different with another agent? I really don’t know.

Jane · 21 June 2020

★★★★★ 5/5

Google

I highly recommend the team at Platform Property , they really know the property market and what needs to be done to sell a property. Tom and his team are very pro active and extremely hard working always there to answer a worry or a query and they make it their priority to really know and care about buyers and sellers requirements . Their communication throughout the sale and purchase process gave me honest and clear advice during what is a very emotional transaction. It is really refreshing to deal with such a well run agency, thank you Platfrom.

Amanda · 21 June 2020

★★★★★ 5/5

Google

We were very pleased with the professional photos and marketing of our property. When we lost our buyer Platform Property were able to secure us a new buyer in 2 weeks without causing disruption to our ongoing chain. Toni Keath was really responsive and professional in helping us move to completion in line with our tight mortgage deadline .

Chloe · 21 June 2023

★★★★★ 5/5

Google

My house sale was nothing but tricky for many reasons, however the team at Platform worked hard to progress the sale, manage a difficult chain to completion and offer reassurance during the process. Special thanks to Toni, who took on many tasks over and above her role to facilitate the sale.

Nicola · 23 November 2023

★★★★★ 5/5

Google

Recently purchased a first home through Platform property. The entire team are friendly, accommodating, helpful and there is a real personal feel to the service they provide. Hands down the best agents i have ever come across. I would also like to pick out Toni Keath who worked tirelessly throughout the transaction and was a true professional ensuring we were communicating constantly. The rest of the team Lily, George, Tom, Dan, Naomi and Mark were fantastic too and the fact that I know everyone in that team is testament to the truly fantastic personalised service that platform provides. I would recommend and actively encourage buyers and sellers to engage with platform as they do not disappoint and they will exceed expectations Grateful for their input in us finding our dream first home Thanks guys Dimil & Sheena

Dimil · 22 June 2019

★★★★★ 5/5

Google

We recently sold our house with Platform Property and could not recommend them enough. They sold our property during the quietest time of the year for the price we wanted, not once but twice after our first chain broke down, allowing us to buy the house we had our hearts set on. They were always ready to give advice and must have worked ungodly hours as they were seemingly always available. Special thanks to Stuart and Toni who went above and beyond and made the whole process a whole lot less stressful. Thank you. Tom & Melanie

Tom · 22 June 2019

★★★★★ 5/5

Google

We were very impressed with Tom and his team. They worked hard for us and presented the property very well. We took something of a risk by following his advice on pricing, however were rewarded by a large number of offers which clearly established the value of the property. We encountered several unforeseen issues during the process but at all times felt that the Platform team were available for advice and they went above and beyond what was strictly their role in order to assist us both up to completion and afterwards. This was greatly appreciated, particularly as we were managing the sale from a distance. Overall, we feel the value they provided more than justified the fee and they were a pleasure to deal with.

Roger · 22 June 2019

★★★★★ 5/5

Google

We signed up with Platform Property on the 21st June 2018, by the 24th August 2018 we had sold our house and moved into another through them - 9 weeks and 1 day! Platform Property are by far the most innovative and progressive Estate Agency in Oxted and the surrounding area. Right from the "off" George was very proactive in getting things up and running, meeting with us on a Sunday at short notice to kick things off.  A few days later I received a call just before 8pm from Tom (The Guvnor) - a courtesy call just to make sure things were progressing OK......how refreshing for customer service in this day and age! All viewings were arranged and carried out by Platform Property, with a full debrief on how it went to follow.  We did not have to chase them once throughout the whole process. Stuart & Lily played their part in getting the deal done and then the best bit.......Toni - the fabulous sales progressor who did not stop until completion!  Toni kept the whole thing motoring along, especially keeping the solicitors on their toes and all parties in the chain happy.....all this, with pretty much a daily update on where we were at........simply excellent service! Unfortunately for Platform Property, we love our new house so much that we will not need to use them again anytime soon, but I cannot recommend them highly enough to anyone wishing to buy or sell in this current tricky market......thank you for the cactus (named George) and keep up the good work!

Rod · 22 June 2019

★★★★★ 5/5

Google

Possibly the friendliest, most helpful and hard working company I have ever had to deal with. Buying a house and moving is always stressful, but Toni and her team got in touch almost every day (even on Sundays, evenings, and on her days off) to keep us updated on how our purchase was coming along, or simply to assure us we had not been forgotten. Hopefully we have found our Home For Life, but if we do ever need to use an estate agent again, Platform Property will be at the top of our list.

Philip · 22 June 2019

★★★★★ 5/5

Google

We choose Platform for the sale of our property after the fantastic George showed us the property we eventually purchased, but it didn't end there Tom and Stuart all played a leading role in the sale and purchase which for reason out of everyone control was by no means a smooth transaction. Throughout the entire sale the communication was first class and then we had the wonderful Toni to deal with through many other ups and downs the care, attention and communication couldn't be better and due to long opening hours we never felt in the dark waiting for feedback or advise. i would strongly recommend Tom and his superb team. Many thanks Dean & Sarah

Dean · 22 June 2019

★★★★★ 5/5

Google

One dark, chilly November evening after having had our house on the market for almost a year, there was a knock at the front door. Having opened the door after searching for the key and wiping off the cobwebs (we rarely used this entrance, except in high summer) a young man who introduced himself as George was found to be standing there. “I’m sorry to disturb you” he said “but I’ve been driving past your house for some time now and have noticed that you haven’t yet sold it. I work for Platform Property and we would very much like to be in a position to sell your house for you.” We were so impressed by George and the rest of the team at Platform, we decided to entrust them to sell our beloved home. They sprang into action and we experienced more activity in the first few weeks than in the past year! The entire team at Platform were aware of what was happening, so it didn’t matter who we spoke to. 2017/2018 were difficult times to sell any property but Platform never ceased in their efforts to reach a successful conclusion. After sales care was exemplary, thanks to the wonderful, bouncy Toni. She’s a one off. Thank you, Platform, for everything. You are the best! DAVID & ALLY RIVERS

Ally · 22 June 2019

★★★★★ 5/5

Google

I have had dealings with Platform as a solicitor and it has to be said they have been excellent. It makes the world of difference when an agent is proactive and goes out of their way to assist. I can certainly say that this is true of Platform. In particular, Toni Keath has been great to deal with at Platform. She is always willing to help go that extra mile to make things happen. Platform are a prime example of why you should instruct a good local agent and not cut costs and go with an internet based agent.

John · 22 June 2018

★★★★★ 5/5

Google

We were very pleased with the professional and courteous service that we received from Platform Property. They were very efficient in helping to sell our property in Central Way, Oxted. We would like to thank all of the Platform Property team, who worked on our behalf and give a special mention to Toni who did an exemplary job in following up the chain and ensuring that we were kept well informed about proceedings. She helped to ensure that the process was as stress-free as possible.

Matthew · 22 June 2018

★★★★★ 5/5

Google

What to say about Platform Property ! Amazing,brilliant,committed to achieving the sale.Right from the initial meeting I was impressed Tom was honest, and realistic about what we could achieve.Sophie who did the show rounds was fab, we had feedback almost as soon as the viewing ended.then once the sale commenced we had the amazing Toni , she drove it forward, she was on it from day one. We were updated all the time on progress, and she made sure the stress was taken out of it.An amazing team, thank you Platform Property, would not hesitate to recommend you, the best.

Lindsay · 22 June 2018

★★★★★ 5/5

Google

I recently purchased my new property through Platform Property and was amazed and delighted with the service received. Everyone I spoke to at the company was helpful; calls were returned quickly; and promises delivered, they seem to be 'open all hours'. Special thanks to Tom for his support through the stages of securing the house, and to Toni who was my day to day contact. Toni was always enthusiastic and tenacious in following up queries and generous in giving advice and help. Nothing was too much trouble and it was a delight to speak to her. She met me on the doorstep of my new home with a gift basket, which was a lovely touch. Buying a new home is not something many of us do regularly, therefore it can be overwhelming and sometimes traumatic. Thank you to Tom, Toni and the team for steering me successfully through to completion and for restoring the reputation of estate agents! I will certainly recommend you to anyone thinking of selling their house.

ChrisM · 22 June 2018

★★★★★ 5/5

Google

Huge thank you to all at Platform for selling our home - everyone in the team was extremely helpful! We ended up having quite a drawn out sale but they were on top of things the whole way through. Special thanks to Toni in the Sales Progression team who did an amazing job and was constantly in contact with updates. The whole team work extended hours which is a real benefit compared to most other Estate Agents. Would definitely recommend them - there is a real personal touch with their approach to selling your home.

Sarah · 22 June 2018

★★★★★ 5/5

Google

I recommend Platform Property without reservation. Tom and the team were fantastic, suggesting a realistic sale price that was achievable unlike other local agents I had valuations from! I am so glad I listed the house with Platform. They are a professional and caring agency, who basically 'held my hand' throughout the stressful process of selling my home and kept me informed of progress throughout. I cannot fault the service I received and have no hesitation in suggesting to any other prospective seller or buyer that they would be safe in their hands. The team are knowledgeable, personable and friendly and very hard working! Thank you all at Platform Property.

Charmian · 22 June 2018