5/5
Felicia is very patient and considerate!Good place to stay,good staff to help!

Trusted Agent profile
★★★★★
466 reviews across 4 offices and 3 platforms
PLATFORM has four offices, in Glasgow, Edenbridge, Cardiff and London. Together they have 466 reviews on three platforms, rated 4.7 out of 5 overall.
440
Reviews on Google
All 4 offices
11
Reviews on Facebook
All 4 offices
15
Reviews on Trustpilot
All 4 offices
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PLATFORM's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for PLATFORM, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Felicia is very patient and considerate!Good place to stay,good staff to help!
5/5
Felicia is awesome!!!!!!! We all know everything about this nice apartment!! Thank her so much!!
5/5
We had a viewing at Platform and Yan was really friendly and helpful. We had all the information we needed when we left. Yan understood what we needed for our apartment and gave us a few options. After viewing other apartments we decided to go with Platform, thanks to Yan.
5/5
Good place to see and live, kind staff and comfortable places. Falicia is really nice and pretty!!! Love her
5/5
We recently visited Platform_ and were thoroughly impressed. The amenities were top-notch, and the location was perfect. Special thanks to Kate for her outstanding service; she was attentive, friendly, and made our move in more enjoyable.
5/5
My partner viewed several properties in the development this summer and Yan was an excellent contact and host. She answered all of our questions in an informed and friendly manner and provided excellent service from enquiry to viewings. The overall experience felt extremely professional and relaxed - the team is fantastic.
5/5
My partner and I have had a fantastic experience at Platform_. The building is modern and is a comfortable living environment. There's lots of amenities included of high quality to book out. Kate, who showed us around the apartments, has been fantastic throughout the entire process, and has always been extremely responsive to questions or issues.
5/5
I have fortunate enough to encounter Amanda at Platform Apartments. My experience with her has been extraordinary, Amanda's professionalism, knowledge, and genuine enthusiasm were immediately apparent from my first interaction with her. She meticulously guided everyone through almost five different apartments, providing detailed insights and answering every query with patience and expertise. She listen and understand my needs, suggesting options that closely matched my preferences and lifestyle aspirations. Her thorough explanations and attention to detail made each visit informative and enriching, allowing me to weigh my options with clarity and insight. She gave me the warmest welcome and accommodated every one of my requests, questions, concerns, ultimately landing me a flat that I am extremely excited to move into soon! Fantastic staff and customer service experience and honestly cannot wait to start living here! I want to express my deepest appreciation for Amanda's time and effort.
5/5
Really fantastic first flat viewing experience with Vasili, he was kind, attentive to our needs and was very patient with us! Thank you Vasili! Felicia was also very helpful when we needed help with an issue after moving in! Overall, Platform_ is a fantastic building to live in, with a lovely community feeling and very clean. I would recommend living here to anyone looking for a more close-knit living experience very central to Glasgow.
5/5
It was great to have a room view with Felicia. She is super friendly and helpful.
5/5
Felicia was incredible when helping me with the tour of the apartment and answered any questions we had with a smile! 😊 …
5/5
Felicia was very helpful at showing us around the apartment block and explaining how we should proceed with the application.
5/5
Felicia and her team were fantastic and our move went very smoothly. Felicia is a great asset to Platform_!
5/5
Felicia gave us an amazing viewing experience! 10/10! Her professional commentary made the entire tour more enriching and enjoyable.
5/5
Stayed in Platform for 5 months Lovely properties/ammenties, nice location, energy efficient/cheap to run, and the staff/residents are a good bunch. A point to note, and the reason I chose Platform_ in the first place, is rental is very flexible with a 28 day notice period, great if you are doing contract work. Kate helped me throughout the process, arranged a number of viewings for different flats, assisted with selection, and worked hard to get me living there within a fortnight. Overall, a great experience.
5/5
I had the amazing opportunity of having a view with Kate for one of PLATFORMs apartments and it being available in the exact same day of the viewing. It has been a very great experience. People are always very helpful and responsive. I also love the fact they organize small events which helps people like me who moved from other countries meet other people from PLATFORM.
5/5
We bought through Platform, they were helpful, proactive and looked after us very well through the whole process. Thank you all
Thank you Kayt for leaving us this lovely review. We wish you the very best in the future. George & The PP Team.
5/5
Felicia was awesome
1/5
Block C - annoying sound from water pipes for months, nothing is being done
5/5
Very helpful staff and beautiful apartments. Highly recommended
Hi Silvia, Thank you for leaving us a 5 star review, we are so pleased to hear that our team served you to your satisfaction and that our property met with our expectations. Kind regards, Team Platform_
1/5
There are annoying sounds coming from the water pipes in Block C for months now. Sadly, all the complaints addressed to the building manager have been ignored
1/5
Having annoying sounds from the water pipes on BLOCK C for months now , to the point where we wake up in the middle of the night .. We have made complaints to the building manager but every time they come with various excuses and unfortunately nothing is actually being done to fix this issue..
5/5
Felicia is very welcoming and nice, 5 star experience.
5/5
Yan was amazing, with her support everything done in two weeks time with my apartment !!!! Thank you Yan and team xx
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Glasgow has the most, with 195 reviews rated 4.6 out of 5, followed by Edenbridge with 190.
The four PLATFORM offices, by town:
Yes. In The Trusted Agent 2026 awards: PLATFORM, Edenbridge won Trusted Agent.
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