5/5
Nice, friendly and responsible team.

Trusted Agent profile
★★★★★
466 reviews across 4 offices and 3 platforms
PLATFORM has four offices, in Glasgow, Edenbridge, Cardiff and London. Together they have 466 reviews on three platforms, rated 4.7 out of 5 overall.
440
Reviews on Google
All 4 offices
11
Reviews on Facebook
All 4 offices
15
Reviews on Trustpilot
All 4 offices
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PLATFORM's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for PLATFORM, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Nice, friendly and responsible team.
5/5
Nothing more I would ask for as the team here does an amazing job!
5/5
Jason & Ros & Joe have been massively helpful - great service, many thanks!
5/5
Review is purely for the team here. All daytime staff and security are amazing. They always go above and beyond and we couldn't ask for more from them.
5/5
The staff are really helpful especially Rachel who is so kind and welcoming. She made moving in so easy and was always willing to help if I had any queries
5/5
JOE the maintenance man is the best thing platform had to offer to us, he is always there to help us for any issues we might face. I would rate him a solid 10/10 in terms of his work and everything else.
5/5
Felicia was great, very informative
1/5
Lift not working from Wednesday evening. Today is Saturday...I'm on the 7th floor. No mercy at all. In reality ZERO stars.
Hi Fabula, Thank you for your feedback, the lift technicians are currently addressing the situation to resolve this issue promptly. If you’d like any further updates, please contact glasgow@platform.life and a member of your onsite team will be able to help. Regards PLATFORM_
5/5
Lovely new building, Felica who was absolutely wonderful in showing us around, made the viewing experience so much better! Very knowledgeable and friendly! Can’t recommend enough!
5/5
I had a great experience with Yan Yan. She was very helpful, friendly, patient, and her willingness to assist made a significant positive impact during the move-in process. Thanks to her, I was able to settle in quickly.
5/5
I would like to thank the management team on site for their cooperation from the first step, from viewing the place until moving-in. I would also to thank by name Amanda for being such a great help with highest standards of professionalism.
5/5
Vasili has been very friendly and helpful in showing us around the flats and all the amenities in Platform Glasgow. Highly recommended service and apartment!
1/5
I'm sure the apartments are lovely. But with a limit of no more than one parking space per apartment, and a charge of £300pm (yes, that's per month, not per year)! There is no way that a pair of professionals, each needing their own car, could ever live here. Why have 500 apartments been built with just 40 parking spaces available? I'm sorry, I actually laughed out loud when the lady on the phone told me this!
Dear Phil Thank you for sharing your comments. While it’s unfortunate our homes do not suit your requirements, we appreciate all feedback and if you’d like to discuss further, please contact us at glasgow@platform.life. Best regards, PLATFORM_
5/5
Had a great time viewing the flat at Platform yesterday. Yan was professional and went the extra mile by showing us multiple flats and all the amenities so we can make an informed decision. Highly recommend!
5/5
Felicia gave us a tour of the place. Her professionalism, warm welcome and patience made us love our experience and ended up getting a Flat ! I highly recommend her for anyone viewing a flat at platform.
5/5
Everything about the complex building is truly amazing, the amenities, apartment, services and staff. Amanda my agent was extremely supportive and helpful throughout my movie-in process. Blessed and grateful to be living in this complex building.
5/5
Felicia showed me about on my arrival for my viewing and she was so lovely and welcoming, she really sold the place to me! She was really informative and polite… excited to move in!
5/5
Felicia was our agent. She was truly amazing. Answered all our questions, took the time to hear us out. Showed us everything we wanted to see. One of the main reasons of choosing the platform was her work ethics and welcoming attitude. We look forward to moving in soon.
5/5
A lovely place to live, apartments are modern and spacious, our George loves the pet-friendly rooftop terrace 🐾 Jason and the staff at Platform are absolutely fantastic! Jason is always there to help with any questions or concerns, (although, we can probably never move or we will upset our dog because he loves Jason too) and the rest of the staff are super friendly and attentive. They truly make you feel like part of a community. Living here has been such a great experience thanks to them!
4/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
My partner and I moved in at the start of September and have never felt more at home! The staff are so kind and helpful and made the moving process easy - and in our time living here we feel like we can go to them with any concerns we may have or questions. Really lovely, we couldn't be more happy with our experience!
5/5
My parents recently stayed in a guest room at the Platform. The room was spacious and well-decorated, with a comfortable bed that provided a great night's sleep. I must say that Rachel was fantastic and very helpful.
5/5
I've been really impressed by the staff at Platform and can't praise Vasilli highly enough for his efficiency from my initial look around to moving in- the whole process has been well managed and so professional. Thank you !
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Glasgow has the most, with 195 reviews rated 4.6 out of 5, followed by Edenbridge with 190.
The four PLATFORM offices, by town:
Yes. In The Trusted Agent 2026 awards: PLATFORM, Edenbridge won Trusted Agent.
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