PLATFORM estate agents in Glasgow, Edenbridge, Cardiff and 1 more

★★★★★ 5/5

Google

Rating only, no written review.

LIL_SCRUBBY · 21 June 2021 · Platform Property

★★★★★ 5/5

Google

Professional outfit, we dealt mainly with George he was extremely helpful and knowledgeable. Acting in the interest of both parties, would recommend.PositiveProfessionalism

Richard · 21 June 2021 · Platform Property

★★★★★ 5/5

Google

Platform Property have been brilliant throughout. Very friendly service, not at all pushy, and I felt very comfortable throughout. Cannot recommend them highly enough and would not hesitate to use them again.

Michelle · 21 June 2021 · Platform Property

★★★★★ 5/5

Google

Everyone at Platform Property I dealt with were professional and responsive however I make particular mention to Toni who helped drive through our sale and purchase completion and called almost daily to update on solicitor progress/queries/manage delays etc. Not only that their pricing is extremely competitive. I would thoroughly recommend and definitely use them again. Thank you everyone!PositiveResponsiveness, Quality, Professionalism, Value

Victoria · 21 June 2021 · Platform Property

★★★★★ 5/5

Google

Thank you to all at Platform Property for your great work in helping us sell our house, it’s been a long and sometimes testing process but you’ve been right there with us throughout and kept us moving forward! Thanks to Stuart for the down to earth initial meeting and valuation, we were very impressed with the agile approach to they way Platform operates and from a sellers point of view, being open 7 days a week meant we felt opportunities would not be missed. Particular thanks to George for his charm, honesty and belief, a pleasure to work with. Thanks also Alex and Will for their assistance, it has been much appreciated. And last but by no means least, a huge thank you to Toni. Toni was always on the front foot in dealing with issues and a has been a fantastic go between, nothing was too much trouble. Very professional but also down to earth, exactly the kind of person that you want looking after the behind-the-scenes stuff when you’re going through this process. We cannot thank Toni enough for her tenacious spirit, a real boon to Platforms team! An excellent team, we could not be happier with our decision to work with Platform, 5* Bravo!PositiveResponsiveness, Quality, Professionalism, Value

Paul · 21 June 2021 · Platform Property

★★★★★ 5/5

Google

Updated: After five years in our home we decided to sell, using Platform as our agent after the amazing service we had from them, from day one as detailed below. Our house was a difficult property to market with its own unique quirks but built to a outstanding level and Platform reassured us throughout that for the right buyer, it would be perfect and eventually it was! This review is really to shout out Toni in the after sales team. Toni is a rare breed of agent that truly makes you feel so comfortable talking to her you forget this is meant to be a stressful period. She kept us up to date throughout, kept our spirits up and in general was a pleasure to work with and is a real asset to Platform. We’re moving out of the area that Platform cover now and I can honestly say, there isn’t another estate agent quite like them, although I was there was!, , , , , , , , Tom is changing the way people think of estate agents. From our very first conversation Tom was friendly, accommodating and professional, securing us a viewing within just a few hours (and persuading his seller to see us at short notice!). Once we'd put an offer in and had it accepted Dan kept us up to date throughout the whole process, letting us know what was happening with the chain, talking to solicitors and generally keeping us sane- all this and he wasn't even our estate agent! I wouldn't hesitate for a moment in recommending Platform Property to our friends and family, we will certainly use them next time we move, but hopefully this won't be for a while!

Georgia · 21 June 2021 · Platform Property

★★★★★ 5/5

Google

A fantastic team who looked after us so well with the sale of our house. From day one we were impressed with Stuart who did the valuation for us. A very professional and human approach. Their photographer was professional and the photos were stunning. We knew that we were in safe hands with George as he was so positive about our home and so charming. Toni was a star throughout the after-sale process. She was so friendly, professional and patient and made sure she rang us on Friday evenings to update us with or without news. She was genuinely happy as us when we exchanged! A very caring Team!

Anna · 21 June 2021 · Platform Property

★★★★★ 5/5

Google

Everything about Platform Property is absolutely spot on, from the very first phone call to the emails after we moved in, everything was done professionally, easily and so efficiently. We had purchased our house through Platform Property 3 years earlier and were ready to move on to something bigger and we had absolutely no hesitation in contacting Platform Property to get a valuation done. After we met Stuart and he spent time not just getting to know our house, but also getting to know us as a family, we had absolutely no doubt that we would use Platform Property to sell our house, we didn't even need to meet any other estate agents. Stuart was friendly, professional and really knowledgable about our area and also the type of house we owned and the best way to market it. Everything from there on was smooth and quick and nothing was ever too much for Stuart and the team, they got everything arranged in good time without putting any pressure on us and in true Platform Property style, they got us 2 viewings within a couple of days and an offer from one of these viewings & SOLD, in less than a week, it was amazing, we could not believe it. Fortunately for us, the house we had seen and already fallen in love with, was on the market with Platform Property as well and so Stuart went straight from sealing the sale of our house, to sealing the purchase of our dream home - all in one Sunday afternoon. It was amazing and it was expertly managed by Stuart. Then comes the long hard slog of solicitors, dealing with the chain and all that panful stuff... but this is where Platform Property really come into their own, they have a secret weapon called Toni who is an absolute star! I can't say enough good things about Toni and how much hard work she puts in on the Aftersales side of things, I genuinely don't know how she does it. We had worked with Toni when we purchased our house the first time and she was a big reason for us coming back to Platform Property again. Toni constantly kept us up to date and was in contact with ourselves, our buyers, our sellers, all our solicitors and the other estate agents in the chain, at least once a week - you don't really need to chase Toni as you know she is on top of it and will always be in touch to keep you up to date, even if she has no real news. She really does make a very stressful time a lot less stressful and it is an invaluable skill. Even when things got pressured and tight at the end, Toni kept going and was chasing everyone daily, making sure everything got done when it needed too. Then once it's all done and you get to pick up your keys, she is there to greet you with her big smile and she seems genuinely excited to see you enter your new home. The whole team at Platform Property are amazing, anyone I ever spoke to when calling was knowledgable of who I was as a customer and status of my house move - I would highly recommend you use Platform Property, they are quite simply the best around and also very good value, especially considering the level of service you get.PositiveResponsiveness, Quality, Professionalism, Value

Sam · 21 June 2021 · Platform Property

★★★★★ 5/5

Trustpilot

The team were simply amazing

The team were simply amazing. So warm and polite and always available to answer my calls and emails. Nothing was too much trouble. I would like to particularly say a huge thank you to Fionn for her hard work and dedication to the sale. Thank you so much! Robyn

Robyn · 5 December 2020 · Platform Property

★★★★★ 1/5

Facebook

I called 4 times. was told someone would call back however never did. wanted to put my house on the market with them !!! very unprofessional

Fran · 4 September 2020 · Platform Property

★★★★★ 5/5

Google

George and the team did an excellent job for us. We viewed a few places and couldn't see anything we liked - but they took notes as we went, helping us narrow down what we wanted, and then proactively notified us when the ideal property came along. They really stood out from the crowd of agents in the area and we now have an amazing new home.

Andy · 21 June 2020 · Platform Property

★★★★★ 2/5

Google

Really difficult one to rate as the sale was made very swiftly and professionally up to offer stage. Stuart and George were efficient, in regular contact and got us a good number of quality viewings, resulting in a lot of interest. However, from agreeing the sale through to exchange and completion was less than satisfactory. It was a difficult sale but poor information or no information, being asked whether we wanted information sharing in full with the chain when our objective should be the same...to move house...made us feel like information was being withheld from us. Asking more than one question at once usually resulted in only one being answered, so we were in constant email communication trying to get complete answers to queries. It was a painful process to get any details beyond what we could supply regarding the status of the sale which caused a huge amount of stress over a seven month period and particularly in the final couple of months, nearly losing us our dream house. Never want to have to go through that again. But would it have been different with another agent? I really don’t know.

Jane · 21 June 2020 · Platform Property

★★★★★ 5/5

Google

We were exceptionally happy with the service provided by the Platform team. We would like to thank Tom, Stuart, George and Toni for a fantastic all round service in selling our house, so speedily and the level of commitment on ensuring everything went to plan smoothly. Thanks again Tracy and Mark Fuller.

Mark · 21 June 2020 · Platform Property

★★★★★ 5/5

Google

We were really impressed with Platform and would highly recommend you and the team to anyone looking to sell in our area. We sold a 'high value' property through Platform in 2019. We really rated the responsiveness, communication and enthusiasm of the team. One of the local agents called us a couple of months in to the process and the gist of the conversation was that we had opted for the low cost option - and that perhaps this was a limitation. This was never the case - and we think that Platform has a superior offering. Platform's approach is aligned with modern buyers who want to undertake viewings at weekends and bank holidays with professional agents (rather than Saturday staff) who are knowledgable. Highly recommended.

Nick · 21 June 2020 · Platform Property

★★★★★ 5/5

Google

I highly recommend the team at Platform Property , they really know the property market and what needs to be done to sell a property. Tom and his team are very pro active and extremely hard working always there to answer a worry or a query and they make it their priority to really know and care about buyers and sellers requirements . Their communication throughout the sale and purchase process gave me honest and clear advice during what is a very emotional transaction. It is really refreshing to deal with such a well run agency, thank you Platfrom.

Amanda · 21 June 2020 · Platform Property

★★★★★ 5/5

Google

Platform Property have not only changed my perception of estate agents but have also made buying a property feel easy! They enabled us to find and purchase our dream first home, were always on hand with any advice we needed and went over and above to ensure that all parties were kept informed, throughout the process. I couldn't recommend the team enough if you are looking to sell your property or buy a property. ***** service

Katharine · 21 June 2020 · Platform Property

★★★★★ 5/5

Google

We used Platform Property to sell our flat and they were excellent, in a tough market they managed to get us what we thought was a fair price and they were always on hand to talk to and give advice, special mentions must go to Mark, Adam and Toni, they are easily the best estate agents in the local area and the fact they are open 7 days a week from 8 until 8 is a massive bonus. Thank you again to everyone at Platform and I will continue to recommend you to others looking to sell going forward.

Tom · 21 June 2020 · Platform Property

★★★★★ 5/5

Google

We have recently purchased our dream family home through Platform Property and the service we have received from George Peters and the team has been superb from start to finish. George has been proactive and professional throughout the entire process. We met a few obstacles along the way and, although Platform were representing the vendor, George liaised with his client on our behalf outside regular office hours to keep everything on track to ensure that we exchanged and completed within a tight deadline. I would not hesitate in recommending Platform Property to anyone wanting to deal with dedicated, professional and genuinely lovely people to minimise the stress of moving house!

Becci · 21 June 2020 · Platform Property

★★★★★ 5/5

Google

When we decided we wanted to sell our house we reached out to a few different Estate Agents. Platform Property were the only agents to react quickly to our needs and listening to Tom's fresh approach to house selling was enough to convince us that we wanted to sell through Platform. Everyone we came into contact with was highly professional, friendly and a delight to deal with. Having a dedicated Aftersales Manager is a genius move, and both my husband and I were incredibly impressed by Toni Keath...she handled all our concerns and queries with absolute grace and we achieved a lightning quick sale because of her tenacity and dedication. Can't recommend Platform Property enough, if you are thinking of selling do not look elsewhere! Thanks again guys.

Kirsty · 21 June 2020 · Platform Property

★★★★★ 5/5

Google

From the initial valuation and appraisal, right through to the completion of the sale of our property - we couldn't fault the service provided by Platform Property. Having moved from LeGrys, we were very pleased by the way the sale of our house in Edenbridge was handled> Having got the property lists with excellent photographs, they were able to get the Sold board up quickly having identified the right potential buyer. The advice they were able to give not only on the sale of our own home, but also on the purchase of our next home, was very valuable to us. We were kept informed at every stage of the process with details of all viewings confirmed in writing in advance, and we never had to chase for any feedback following a viewing, which helped to make the whole process of selling our home relatively stress free. Whilst everyone we dealt with at Platform Property was helpful and friendly, a special mention and thank you to Tom, Stuart and Toni for their work in achieving the sale of our home, having pulled out all the stops throughout the whole process. We would highly recommend them if you are considering selling your home and looking for a knowledgeable, proactive and professional agent to help you do this.

Darraghtimlin · 21 June 2020 · Platform Property

★★★★★ 5/5

Google

Platform Property stood out right from the start because of their amazing opening hours - seven days a week, 12 hours a day - and their brilliant website. To make absolutely sure we have found the right agent to sell the house of my husband and his brother’s mother we interviewed every big estate agent in Oxted to see how well they would answer all our questions and Platform Property excelled. George, my initial contact was very professional, respectful, friendly, honest and highly enthusiastic. We had several telephone conversations before we chose Platform Property and not once he showed any sing of impatience. Throughout the sale every person we dealt with at Platform was extremely helpful, efficient and transparent and we were always kept in the loop. Once the house was under offer, we dealt with Toni who is the absolute super star, always up-beat, pro-active and she navigated us perfectly through a period which can get quite emotional and nail biting. Platform Property definitely changes the image of Estate Agents and if we ever had to sell a house again in the area, we would definitely know where to go. Highly recommended.

Stephanie · 21 June 2020 · Platform Property

★★★★★ 1/5

Google

Staff are rude and inconsiderate - communication very poor and disregard client requests (over 3 months) when you have genuine problems.

Deyah · 26 March 2020 · PLATFORM London

★★★★★ 5/5

Facebook

The whole team at Platform Property really have been a delight to work with. Professional and helpful throughout our house moving process I really could not fault them at all. The original images and floor plan was definitely produced to a standard above other local agents and with so many viewing the house online first off, this was such a key area for us. We chose to go with Platform for three key reasons: their proactive approach to the house sales process (not just sitting back and waiting for the phone to ring), being open for viewings evenings and weekend including Sundays (a perfect day for a working household to view) and finally the fact that they had sold several houses very recently in our local area. They took time to get to know our house so they could do viewings with potential buyers giving them as much information as possible from the outset. They managed the post offer to completion phase closely, making sure both parties were always kept in the loop, chasing solicitors regularly to make sure everything ran to the timescales expected. I wouldn’t hesitate using this company again if we ever decide to move in the future. Thank you so much to the whole team!

Claire · 11 February 2020 · Platform Property

★★★★★ 5/5

Google

We didn’t end up proceeding with the property that we viewed, but we were very impressed with George’s professionalism and friendliness that we felt that we had to leave a great review.

Vojtech · 22 June 2019 · Platform Property