Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleDealt with Toni in a complex chain that had many problems. She was very professional and very helpful throughout. A highly efficient member of staff to have on the team!
Tom · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you for your kind words Tom, they mean a lot from another estate agent. Toni is a key member of our team, and like all of us here at Platform Property, she strives to deliver a brilliant service. Until the next chain!
★★★★★ 5/5
GoogleWe found the whole experience from beginning to end was excellent with the team at Platform Property. This is how buying a house should be, personal and professional. Thank you.
Karen · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you for your great review Karen! You bought a fabulous house! Stay in touch!
★★★★★ 5/5
GoogleHouse sale went through in record time, the whole team may be young, but a more professional, genuine & dedicated group of people in estate agency I have yet to come across. I thoroughly recommend and endorse the team, thank you again.
George · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Mr Hobdell thank you for taking the time to share your experience, you nearly instructed a Purple online agent before you met us! The rest is history, we found great buyer for your home in good time and you made your desired move - best of luck with the new building project!
★★★★★ 5/5
GoogleI have just completed a sale through Platform Property and I am delighted to say they were extremely professional in the execution of their duties. Tom and his team were all very informative during the whole process, and courteous throughout. I would highly recommend them
Richard · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you for your review Richard, it was a pleasure dealing with you. Best of luck in the future.
★★★★★ 5/5
GooglePlatform Property were not my estate agents but they were involved in the chain of 5 that I was caught up in. I must congratulate and thank Toni for her very hard work, she didn't just work for the people she represented she worked for everyone in the chain and made certain we managed to exchange late on a Friday. Thanks again.
John · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
I have spoken to you since but thank you again John for this great testimonial. We would be keen to help again in the future if required. Best, Tom.
★★★★★ 5/5
GoogleI have had dealings with Platform as a solicitor and it has to be said they have been excellent. It makes the world of difference when an agent is proactive and goes out of their way to assist. I can certainly say that this is true of Platform. In particular, Toni Keath has been great to deal with at Platform. She is always willing to help go that extra mile to make things happen. Platform are a prime example of why you should instruct a good local agent and not cut costs and go with an internet based agent.
John · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you for your kind words John - we found dealing with Wellers Law Group an absolute pleasure and hope to have dealings with you again soon! Tom.
★★★★★ 5/5
GooglePlatform Property were representing the house sellers of a house we purchased recently in what was a complicated, large chain of 6 houses. During the 6 months it took to get the purchase complete there were many complications and more than a few times when everything almost fell through. It was stressful, often confusing and information flow was not the best because of the large chain and number of agencies and solicitors involved.
However during the whole experience Platform Property where the guiding light, leading the way to get things moving and complete. This was over and above my own estate agent who for much of the process were nowhere to be found and only really ever seemed to get into action when Platform Property had got the information, sometimes information from our own buyer!
We dealt with Platform Property more than our own esate agent and they provided me most of the information and from what I can tell they did this for most of the people in our chain. At the centre of this was Toni Keath who literally was available 24/7 to get things complete. She was available on her days off and quite honestly needs to take a brek. Having someone that dedicated in a situation where it seemed lots of other people in the process didn't care was such a relief. I honestly believed that Toni wanted to get everything sorted for everyone and when a problem arose I could tell it affected Toni as much as it did us.
Toni had no responsability to provide the informaiton, help and assistance to us that she did but she was on hand for the whole process. I can only imagine that this was stressful for her as well with people being annoyed, upset and angry but she never seemed to let that waiver her determination to get things completed. Entirely professional throughout.
This is all to say that generally during the sale and purchase of a house there are seemingly a lot of people who ask for a lot of money. Most of the time I have no idea why I am paying so much money to these people as they, for the most part they don't seem to earn it. In the case of Platform Property I didn't pay them a penny and yet they offered me a service that completely justified the cost I would have incurred. So I have no issue in recommending them an will be using them in the future if I ever decide to sell.
As for feedback to Platform Property I would do everything you can to keep Toni around as I have genuinely not met many people that would pull out all the stops like she did for us. Very impressive.
John · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you for this great review John. Your matter was certainly a complex one, we are delighted that you managed to secure your home in the end! We strive to offer a brilliant service here at Platform Property whether you are a client or a buyer of ours. Toni worked very hard on this matter and she was as happy as you when you finally exchanged contracts! We certainly dont want Toni going anywhere, please dont give our competition ideas! Stay in touch, all the best, Platform Property.
★★★★★ 5/5
GoogleWe just wanted to write a quick review as we feel the guys at Platform property have excelled themselves and definately deserve the recognition. The whole process from start to finish was dealt with professionally and everything went so quickly, so many people have commented that they have never known a sale to go through with such ease! It all seemed to go so smoothly that we worried it was some sort of Scam! Gladly i can report there is no scam, just the great guys at Platform doing the best job they can. We were never left waiting and they always did anything they could to keep the lines of communication clear between us and the vendor so any queries were answered really quickly. Thank you again guys for everything, it really has been a pleasure. Looking forward to making lots of memories in our new dream family home :)
Susie · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you for this fab review Susie!
★★★★★ 5/5
GoogleAs a buyer, Platform were great to deal with. They responded to queries quickly and effectively - no matter how sensitive or complex the issue.
Even over a year after the sale, they remain approachable and helpful: it's not often you get good aftersales, especially from an estate agency.
If we were to sell, we would most certainly want them to handle the sale.
Alan · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you for this great review Alan! I am glad we can still be of service 12 months after you bought your fabulous house! Stay in touch, we are keen to see the pending transformation!
★★★★★ 5/5
GoogleWhy use a Multi National Estate Agent when a local agent not only provides a better service but is also more cost effective . Platform Properties offer a new improved way of selling properties. Their young team are helpful and efficient and always go that extra mile not only to sell your property but to ensure that the whole process remains on course to completion.
Having moved numerous times in the past using a variety of different estate agents Platform Properties are the best I would certainly recommend them to friends and family and should we move in the future they are the only Esate Agents I would use.
Thanks you have done a fantastic job
Julie · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you for your kind words Julie! We very much enjoyed marketing your fabulous home! We knew with the right presentation and correct marketing we would achieve asking price! We are delighted you managed to secure such a great property too!! Please stay in touch!! The Platform Property Team.
★★★★★ 5/5
GoogleI cannot rate Platform Property enough for all they have done over the past couple of months. The team are friendly, knowledgeable, professional and personal.
Whilst our chain wasn't the easiest to deal with, Toni and Dan were on hand daily to keep me updated and ensure everything kept moving at a steady pace.
I would highlight recommend Platform Property to anyone looking to their home and look forward to working with them again in the future.
Nic · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you Nic - you are very kind with your words. Stay in touch, all the best.
★★★★★ 5/5
GooglePlatform Property have been extremely pro-active in selling our house. We have been very impressed with their professionalism and positive, can-do attitude throughout the entire process. All of Platform’s employees are very friendly and collectively they have a great knowledge of the housing market. We would highly recommend them to others.
Rob · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you Rob!
★★★★★ 5/5
GoogleBest agents in Westerham and surrounding areas.
We used Platform Property to sell our house in Westerham. From start to finish the team were brilliant. A constant flow of viewings with feedback to each viewing almost immediately. Our house beautiful as it was sat directly on a very busy road which made the sales process slightly more challenging. The team, Tom, Dan, George and Toni managed the expectations of viewings ahead of their visits so people were happy to live at such close proximity to the road which made sure their were no surprises, nor time wasters. We sold the house after only 2 months of Platform being instructed after other agents far less proactivity. Much cheaper on the fees too! Honestly, using Platform is a win, win situation all round. Can't speak highly enough of these guys. Best ever.
Liz · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Such a great review - thank you Liz! We miss you both!
★★★★★ 5/5
GoogleWe have recently been involved in a protracted sale and purchase that lasted six months and I cannot rate too highly the service we received from Platform Property in the purchase of our new property especially from Toni , Platform's sales progressor. In what proved to be difficult circumstances Toni's level of communication was excellent, responding immediately to any emails we sent and providing us with regular updates and dealing with the other parties' solicitors and agents effectively and efficiently. Dealing with Toni reduced our stress levels considerably.
Peter · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you Peter - we are delighted that you managed to secure such a fabulous property!! We take huge pride in our aftersales department headed up by Toni, your positive comments have been noted. Stay in touch, I am sure we will see you around!
★★★★★ 5/5
GoogleWe were very pleased with the professional and courteous service that we received from Platform Property. They were very efficient in helping to sell our property in Central Way, Oxted. We would like to thank all of the Platform Property team, who worked on our behalf and give a special mention to Toni who did an exemplary job in following up the chain and ensuring that we were kept well informed about proceedings. She helped to ensure that the process was as stress-free as possible.
Matthew · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you Mr Crowhurst for this great review, we are delighted we managed to find you a buyer when our local high street competition failed. You bought a fabulous house too!! No doubt see you around Oxted soon! Stay in touch.
★★★★★ 5/5
GoogleI recently bought a house through platform property and found everyone in the office (oxted branch) to be very friendly and helpful. The sales progressor - Toni - regularly kept us updated with the status of the sale and really helped push things along, by regularly touching base with all solicitors and estate agents in the sale chain. To have this level of service, especially when you are a first time buyer, provided great reassurance throughout a period of time which could naturally be quite stressful.
Victoria · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you Victoria, you bought a fabulous house! Stay in touch!
★★★★★ 5/5
GooglePro-active, hard-working, friendly, forward thinking and very professional. Platform have a great work ethic and modern approach to estate agency that was a massive breath of fresh air after we had tried using a more traditional high street agent initially. Their use of social media and extended working hours definitely helped in the sale of our property. They were friendly, professional and very good at keeping in touch with us. The quality of photography that they provided was really excellent, including some 'lifestyle' shots and details that conveyed the character of the house marvellously. They had a great knowledge of our local area and were always able to offer us helpful advice and support through the whole process. We cannot recommend them highly enough. Thanks to all at Platform for selling our house for us!
L · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
We are grateful for your kind words! Your home looked fabulous and it was an absolute pleasure being given the chance to market it. Stay in touch, no doubt see you around!
★★★★★ 5/5
GoogleIntelligent company with excellent attention to detail. Photos showcased our home very well and they supported prospective buyers with friendly expertise. That’s almost the easy part. Once ‘Sold Subject to Contract’, Toni worked tirelessly at negotiating with solicitors, buyers and agents, ensuring effective communication and keeping the sale moving. Despite considerable stress (due to solicitors) she remained calm, positive and determined and we completed on our designated date. If Toni ever runs for Prime Minister, we will be first at the polling station.
Fiona · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
What a fab review! We really try and go the extra mile, attention to detail is a key part of this. Thank you again! Team Platform Property.
★★★★★ 5/5
GoogleWhat to say about Platform Property ! Amazing,brilliant,committed to achieving the sale.Right from the initial meeting I was impressed Tom was honest, and realistic about what we could achieve.Sophie who did the show rounds was fab, we had feedback almost as soon as the viewing ended.then once the sale commenced we had the amazing Toni , she drove it forward, she was on it from day one. We were updated all the time on progress, and she made sure the stress was taken out of it.An amazing team, thank you Platform Property, would not hesitate to recommend you, the best.
Lindsay · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Mr & Mrs Reece we finally got there in the end! It was a bit of a roller coaster but you did it! We wish you all the best in your new home, and please stay in touch! Thank you for taking the time to share your experience using Platform Property!
★★★★★ 5/5
GoogleI recently purchased my new property through Platform Property and was amazed and delighted with the service received. Everyone I spoke to at the company was helpful; calls were returned quickly; and promises delivered, they seem to be 'open all hours'. Special thanks to Tom for his support through the stages of securing the house, and to Toni who was my day to day contact.
Toni was always enthusiastic and tenacious in following up queries and generous in giving advice and help. Nothing was too much trouble and it was a delight to speak to her. She met me on the doorstep of my new home with a gift basket, which was a lovely touch.
Buying a new home is not something many of us do regularly, therefore it can be overwhelming and sometimes traumatic. Thank you to Tom, Toni and the team for steering me successfully through to completion and for restoring the reputation of estate agents! I will certainly recommend you to anyone thinking of selling their house.
ChrisM · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Christine thank you for taking the time to leave us such a great review! You certainly bought a popular property! We miss you and hope that you are enjoying Reigate life! Stay in touch, all the best. Team Platform Property.
★★★★★ 5/5
GoogleCompleted the sale of our house today. In the current difficult market it's hard to know what is a realistic price, and Tom's valuation was a fair bit below other agents, but very quickly started to generate viewings and we had an offer within a few months. Achieving a good sale of a large family house is highly valued & Platform did so with friendly speed and efficiency. We must also single out Toni Keath for all her help, always at the end of a phone and often updating us on progress before we'd thought to ask, which was hugely reassuring. We'd recommend Platform Property to any other sellers in the area.
Sophie · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you for taking the time to leave us such a great review Sophie!
★★★★★ 5/5
GoogleHuge thank you to all at Platform for selling our home - everyone in the team was extremely helpful!
We ended up having quite a drawn out sale but they were on top of things the whole way through. Special thanks to Toni in the Sales Progression team who did an amazing job and was constantly in contact with updates.
The whole team work extended hours which is a real benefit compared to most other Estate Agents.
Would definitely recommend them - there is a real personal touch with their approach to selling your home.
Sarah · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you for this fabulous review Sarah!! We hope you Alex and your new arrival enjoy your fabulous new home!! Stay in touch, we are only a short walk away!
★★★★★ 5/5
GoogleWe bought and sold through Platform Property in 2017 and the process was well handled from start to finish.
Tom and his whole team are enthusiastic, realistic, efficient and friendly. We loved their local knowledge and the way they marketed our house - the photos were great. It was also a real bonus that they work weekends and are contactable for longer office hours than other agents.
A special thank you goes to Toni, our sales progressor. She seemed to be the one person keeping the whole chain moving, and was brilliant at keeping in touch to let us know how things were progressing.
She was incredibly patient with all our questions and kept us calm when things got a little fraught!
Toni definitely made the stressful business of house selling & buying a lot more pleasant and it was so reassuring to know she was working on our case.
I would highly recommend Platform to anyone looking to put their house on the market.
Excellent service.
Emma · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you Emma! We miss our dealings with you! Please stay in touch, we are keen to see how your grand designs take shape!!
★★★★★ 5/5
GoogleI recommend Platform Property without reservation. Tom and the team were fantastic, suggesting a realistic sale price that was achievable unlike other local agents I had valuations from! I am so glad I listed the house with Platform. They are a professional and caring agency, who basically 'held my hand' throughout the stressful process of selling my home and kept me informed of progress throughout. I cannot fault the service I received and have no hesitation in suggesting to any other prospective seller or buyer that they would be safe in their hands. The team are knowledgeable, personable and friendly and very hard working!
Thank you all at Platform Property.
Charmian · 22 June 2018 · Platform Property
Agent replied · 20 June 2024
Thank you Charmian! We hope you are enjoying your new home!
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