Trusted Agent profile
★★★★★
466 reviews across 4 offices and 3 platforms
PLATFORM has four offices, in Glasgow, Edenbridge, Cardiff and London. Together they have 466 reviews on three platforms, rated 4.7 out of 5 overall.
440
Reviews on Google
All 4 offices
11
Reviews on Facebook
All 4 offices
15
Reviews on Trustpilot
All 4 offices
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PLATFORM's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for PLATFORM, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe personnel at Platform Cardiff are bar none, the best! They are so friendly and helpful: from the guided tour they provide to checking in on you after you’ve moved in, their sincerity and eagerness to make your moving transition smoother is like nothing we’ve ever experienced. The complex and amenities are top notch and we’re already building a community here, thanks to the tenant activities they provide. We love living at Platform Cardiff!!
5/5
GoogleAfter the Platform viewing trip with Nadine, we are both from a totally blank sheet to a well knowledgeable visitors towards the whole PLATFORM environment and facilities provided. During the trip, we much appreciate Nadine and her colleagues as they are all very helpful, friendly, and considerate. The trip makes us hunger for moving in as soon as possible.
5/5
GoogleStaff were tremendously helpful showing me around apartments, answering any questions I had, and making sure the move went smoothly! Very nice apartments that are very convenient for the city and station. Have had nothing but superb service from Joseph fixing any issues that I have. Highly recommend!
5/5
GoogleWonderful estate agent with incredible customer service. Toni went above and beyond in providing us with genuine support and care. Thank you.
Thank you for leaving us this great review Kirsty! Take care and we hope that we can work together again in the future. Best wishes from Toni & the Platform Property team.
5/5
GoogleWe have some very happy clients having purchased a wonderful 16th Century barn near Hadlow Down through Platform Property. George Peters and Toni Keath were incredibly professional and diligent throughout the transaction, which made it run very smoothly - and always contactable! Hopefully we can work together again soon :)
Thank you for taking the time to leave such a great review Jeannie. We are delighted your clients managed to make their desired move and the process was a smooth one. Until the next one! Best, Tom and the Platform Property team.
5/5
GooglePlatform Properties have been first class from the moment we made contact. Responsive, attentive, professional, their whole team have been a pleasure to deal with. Special mention to George who first came out to appraise our property, followed quickly by a succession of potential buyers. Also we must mention Toni for her energy, enthusiasm and commitment to ensure the sale completes.
Mark thank you for leaving us this brilliant review! It was great to work with you and we all hope you are happy with the move. Take care, The Platform Property team.
5/5
GoogleVery good accommodating
5/5
GoogleIt's really nice to find this pet friendly apartment 😊😊😊 …
5/5
GoogleHave moved in as of this week. All the staff have been helpful with answering any questions or concerns I had and have made moving in a breeze. Double room flat is fantastic and very warm. Parking is at an extra cost but definitely worth it as there are doors from the carpark to enter "very useful for moving in!" Me and my partner feel very safe with the 24hr security service and phob entery on almost every door. Highly recommended moving here as its a 5 minute walk from almost everything! Love it!
5/5
GoogleRating only, no written review.
Thank you for your feedback Pauline.
5/5
GoogleRating only, no written review.
Thank you Grant. Very kind of you to rate us 5 stars.
5/5
GoogleRating only, no written review.
Thank you Dean for this great 5 star rating, very kind of you.
5/5
GoogleRating only, no written review.
Thank you Will for this 5 star rating, very kind of you to take the time.
5/5
GoogleRating only, no written review.
Thank you for this 5 star rating Eloise. It was certainly an emotional journey for your parents, we are delighted you all got there in the end. New chapter begins!
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave this 5 star rating Daryl. Take care and home to cross paths again. Best wishes, the Platform Property team.
5/5
GoogleRefreshing and enthusiastic way about them when it comes to selling a property.
Thank you for this lovely review Peter! It was nice to meet you in person recently too, I enjoyed our chat. Take care and hopefully speak soon!
5/5
GoogleFantastic team who kept us well informed throughout the sale of our home. Would highly recommend the team at Platform Property to handle the sale of yours!
Georgia, we miss you! It was such a pleasure dealing with you and your family and we want to wish you the very best of luck in your new home! Take care and do stay in touch!
5/5
GoogleRachel was incredibly professional and shepherded our sale through in a challenging market. Tom’s valuation was spot on and Platform did a great job for us. All in all, we’re very happy.
Jeremy thank you for taking the time to leave us this fantastic feedback. We made it in the end!! Please stay in touch, I hope our paths cross again! Best of luck in the future - from all of us at Platform Property.
5/5
GoogleWe were very pleased with the professional photos and marketing of our property. When we lost our buyer Platform Property were able to secure us a new buyer in 2 weeks without causing disruption to our ongoing chain. Toni Keath was really responsive and professional in helping us move to completion in line with our tight mortgage deadline .
Chloe, thank you for taking the time to leave us such a positive review, we are very grateful. Toni is our superstar and will not rest until the job is done! We are lucky to count her among our team. Take care in the future and please do stay in touch!!!
5/5
GoogleAdam and the team at Platform are exceptional! From our first meeting through to the sale of our house the team were amazing. Excellent communication, friendly and professional, super responsive and they guided us expertly through our sale. They took the time to understand our situation and needs and did so with the right balance of empathy and practicality. I can't recommend the team highly enough!
Clare thank you for this fabulous testimonial! Adam is a key team member here at Platform Property and does a great job for our clients. We want to wish you the best of luck in the future, stay in touch!
5/5
GoogleExceptional experience of Platform Property from our recent (December 2023) property sale. They are absolutely the #1 agency to work with in the area: - Professional team of attentive staff - Extremely proactive and on the case, all of the team doing viewings came round to see the property and talk with us - Superb post sales support, vital to get things to exchange and completion - Fully focused on the residential sales cycle (they are not also worrying about commercial sales or rentals) We have nearly 20 years experience of buying and selling in the area, having dealt with most other agents, Platform Property are in a league of their own. For our most recent sale we did consider a DIY alternative (eg Purple Bricks or similar), however we are 100% confident we would not have gone from putting out house on the market to completion in the 10 weeks we did. The PP commissions involved are nothing compared to the reduction in sale price we would have needed to generate the footfall of viewers required and get things moving. With Platform Property we had viewers and the an offer almost straightaway. Cannot recommend Platform Property more highly.
Mark thank you for leaving such a fabulous detailed review! We really enjoyed working with you both and want to wish you the best of luck in the future. Do stay in touch, it would be great to hear from you down the line. Best, Platform Property.
5/5
GoogleRachel and the team at Platform Property have been extraordinary throughout the purchase of our property. Even though they were our buyers estate agent, they kept us in the loop throughout and were in constant communication. Rachel in particular went above and beyond - she always has a friendly, positive attitude, she was knowledgeable on the latest updates of the purchase, and she even gave us her mobile number to contact us out of hours to keep things moving. She was committed to helping all involved, especially throughout what hasn't always been the easiest house buying process! We would highly recommend the team, thank you for everything you have done for us.
Steph thank you for this brilliant testimonial! We are all delighted that you made it over the line in the end! Rachel will certainly miss you! We are delighted you found our services good enough to recommend to others, thank you again. Best, Team PP.
5/5
GoogleEnthusiasm, professionalism, marvellous service. I rarely sell a house, like most people, but when it became necessary I did my due diligence and Platform Property were the recommended company to handle the sale. I am pleased to say this was an excellent choice. The staff all seem to know what's happening at all times, their internal communications are second to none. The same goes for keeping the client informed, cannot recommend them highly enough!
Thank you for taking the time to leave us this fabulous review Keith. All the best. The Platform Property team.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Glasgow has the most, with 195 reviews rated 4.6 out of 5, followed by Edenbridge with 190.
The four PLATFORM offices, by town:
Yes. In The Trusted Agent 2026 awards: PLATFORM, Edenbridge won Trusted Agent.
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