PLATFORM estate agents in Glasgow, Edenbridge, Cardiff and 1 more

★★★★★ 5/5

Google

There is Good staff and helpful and specially Nadine

Hamad · 12 June 2023 · PLATFORM Cardiff

★★★★★ 5/5

Google

Nadine was very accommodating and lovely.

Keensly · 12 June 2023 · PLATFORM Cardiff

★★★★★ 5/5

Google

Really great place to live and I’m glad I picked platform to make my home

Jeff · 12 June 2023 · PLATFORM Cardiff

★★★★★ 5/5

Google

I am really glad that I chose platform as my home. Nadine has been amazing right from the time she showed me around. She has been extremely helpful and made relocation really smooth for me. Cheers :)

Shreya · 12 June 2023 · PLATFORM Cardiff

★★★★★ 5/5

Google

We are in the process of moving into a flat here and the staff has been extremely helpful. Nadine was brilliant, has helped us through picking our flat, showed us around, answered all our questions patiently and has made everything easier. Laura was also lovely, they made us feel at home, such a friendly team, I would definitely recommend especially if you are moving internationally.

Eda · 12 June 2023 · PLATFORM Cardiff

★★★★★ 5/5

Google

Joseph is a very helpful and nice maintenance supervisor in Platform. He reacted quickly and worked very efficiently to solve some small problems in my home. With his sincere and good attitude, we live comfortably in this new build apartment.

Alan · 12 June 2023 · PLATFORM Cardiff

★★★★★ 5/5

Trustpilot

Refreshingly professional and caring towards every client.

My Family dealt with Platform Property whilst selling our family house which we had lived in for 60+ years. As you can imagine leaving such a property was incredibly difficult and Platform were patient with us and supportive whilst we searched for the correct family to make memories in a house we cared for. A lot of Estate agents have a bad reputation for looking out for their business first and clients second but Platform were in no way like this. We genuinely felt they cared. They were always available to answer any questions we had and they made the process seamless. They carried out a huge number of viewings at our house and were incredibly professional throughout each one. We are incredibly lucky to have such a talented group of estate agents so close to us.

Eloise · 13 February 2023 · Platform Property

★★★★★ 1/5

Trustpilot

APPALLING COMPANY

APPALLING COMPANY, IMO AVOID AT ALL COSTS!!! Platform Property make lots of pretentious claims about what they can achieve for you however our experience has been somewhat different. My wife and I put two of our properties on the market with this, company, at the peak of the property boom (at the tail end of Covid) and they failed to sell either of our properties and just seemed to lose interest after a while and so we removed one from their books, the other was sold by Ibbett Mosley (who we have found to be unpretentious and very fair and good). Platform property also like to charge you a fee if you leave them (unlike many other agents) which they decided to charge us twice for, I protested this fee only to have a somewhat aggressive and obnoxious Tom (CEO (which begs the question, who is their MD then?) of Platform property call me up bleating about how difficult it was for him etc etc however after much huffing and puffing they eventually backed down and refunded me the fee. Our property had been removed from their books for some time (as we had removed it from the open market over the winter period) however a couple of weeks ago we had had a correspondence from their ‘CEO' asking us whether we would like to return to their books, as such we decided to have a look at their site (many, many months after we had left them) only to discover our home was STILL LISTED on their site and moreover it was shown as SOLD!!! My wife and I were astonished and utterly horrified as for a period of time we had been with another agent. As an addition to this they were also using pictures on their site that didn’t actually belong to them!! We have retained the evidence of this and are considering a number of potential legal avenues. Additionally we will be taking this complaint to the Property Ombudsmen. Presumably Platform Property do this to give a false impression of how well they are doing at selling. When we were with them however a neighbour overheard their member of staff being asked which council tax band our property was in only to have their sales agent in question reply, “I have no idea” or words to that effect so they don’t appear to know what they are talking about either. In my view you are just as well off putting your property on a conduit site yourself and saving yourself their excessive fees. The bottom line is, we feel they were very poor at what they were doing and that they have ideas above their station somewhat as they seemed to fail to perform on almost every level. What is more, unlike most other agents in the area, (and despite what they tell you) they don’t have a high St presence at all, just some little back street office. See for yourselves. In our view, avoid at ALL costs, there are FAR better agents out there and you wouldn’t have to look too far to find one IMO..

James · 10 February 2023 · Platform Property

★★★★★ 5/5

Facebook

We have just sold our house through Platform Property. They have been brilliant from start to finish. We had quite a tight timeframe but Rachel was wonderfully tenacious and very good at her job. I would recommend & use them again to sell our properties.

Kayleigh · 24 January 2023 · Platform Property

★★★★★ 5/5

Google

Rating only, no written review.

Ann · 21 June 2022 · Platform Property

★★★★★ 5/5

Google

Platform Property were professional and responsive. Great team!PositiveResponsiveness, Professionalism, Value

Celia · 21 June 2022 · Platform Property

★★★★★ 5/5

Google

Good sales job but more importantly a fantastic team managing the chain from sale to completion. I always felt in touch with progress and never needed to chase because they had already done so. Would recommend Platform to anyonePositiveProfessionalism

Alan · 21 June 2022 · Platform Property

★★★★★ 5/5

Google

Platform Property are changing the way on how to run an Estate Agency. Their attention to detail, professionalism and customer care is phenomenal. The team is designed to give their customers a tailor made service right from the viewings all the way to completion. They also provide a handpicked list of professional partners to make your journey seamless. I recommend this company unreservedly.

Sophia · 21 June 2022 · Platform Property

★★★★★ 5/5

Google

We bought our house with Platform last year and the entire process was a delight - not something you normally associate with estate agents! Good communication, helpful advice and when things got tricky they were always around to help navigate the ins and outs of everything. A recommend!PositiveResponsiveness, Quality, Professionalism

Chris · 21 June 2022 · Platform Property

★★★★★ 5/5

Google

I completed on my house sale last week and I would like to say how brilliant Platform and the team there have been from start to finish. We have had a few issues with the sale (nothing to do with Platform) and I would particularly like to mention Toni, who went above and beyond with how she dealt with everything! I would highly recommend Platform for anyone selling their property in the area.PositiveResponsiveness, Professionalism

Kelly · 21 June 2022 · Platform Property

★★★★★ 5/5

Google

Platform Property is an excellent estate agents. They are very responsive and really work hard for the customer. Both Stuart and Rachel provided exceptional customer service and support to us. Whether you are buying or selling your property, I would highly recommend them as the estate agents of choice.PositiveResponsiveness, Quality, Professionalism

The · 21 June 2022 · Platform Property

★★★★★ 5/5

Google

From George's first visit to value my home through to Toni's management of the sale post-offer, I have nothing but praise for the whole Platform team. George and Toni in particular showed great professionalism and care during a sometimes challenging sale and purchase. Toni's brilliant communication was complimented by my vendor's estate agents too. Thank you Platform!

Jane · 21 June 2022 · Platform Property

★★★★★ 5/5

Google

We recently purchased our new home through Platform Property. We would like thank George for all his help and also Toni who was our main contact, she was absolutely brilliant!! She kept us fully updated throughout the process and worked really hard to keep the chain moving.

Sarah · 21 June 2022 · Platform Property

★★★★★ 1/5

Google

Poor customer service and too expensive

Josh · 26 March 2022 · PLATFORM London

★★★★★ 5/5

Google

Great business, Platform should do a masterclass for other agents on how estate agents should act. Great communications & correct valuations.PositiveResponsiveness, Quality, Professionalism, Value

Tim · 26 October 2021 · Platform Property

★★★★★ 5/5

Google

I have been really impressed with everyone that helped my Fiancee and I buy our first house from Platform Property. They have gone above and beyond my expectations and in what has been a very busy time for them. Over this year I have dealt with a lot of estate agencies and Platform Property were certainly the best - I'd highly recommend.PositiveProfessionalism

Jack · 26 October 2021 · Platform Property

★★★★★ 5/5

Google

We can't say enough good things about Platform Property. They were brilliant from start to finish: showing our house off at its best, helping us choose between offers, getting the price we wanted and looking after us all the way to completion. They never let us down and never left our side. They are the best estate agents you could hope to have.PositiveResponsiveness, Quality, Professionalism, Value

J · 26 October 2021 · Platform Property

★★★★★ 5/5

Google

We had a great experience selling our house through Platform Property. Although we were in a large chain and we faced many challenges getting the sale through (not to mention a global pandemic!) George, our agent was absolutely brilliant. He was calm and helpful throughout and we really felt he was working for and doing the best for us which isn’t always the case in my experience. We would thoroughly recommend Platform Property.PositiveResponsiveness, Quality, Professionalism, Value

Luke · 26 October 2021 · Platform Property

★★★★★ 5/5

Trustpilot

An estate agent, second to no one in the Sevenoaks area; who actually work for YOU!

After trying for well over four years to sell our property using and miserably failing with the more so-called 'established' estate agents in the Sevenoaks area, we decided to take a 'punt' on a relative 'new kid on the block' in Platform Property. We need not have worried! Right from the get-go, there was a sea-change in the approach taken by Platform Property. Extremely hands-on, proactive, with a constant flow of communication between us. Always on hand to receive and answer my own and Fru's many questions! Nothing was ever a problem for Adam, in particular and he always dealt with anything asked of him, in an extremely polite and professional manner. He also provided me with very frank advice at the start of the process, which was instrumental in achieving our sale. In a profession that doesn't always have the best reputation, we can honestly say this is the first time we genuinely felt an estate agent was actively engaged and keen to work for us! Adam was a stand out in that regards, in terms of keeping us fully up to date with developments. We'd also like to express our thanks to Eloise for her help in conducting the viewings very professionally and being on hand to answer all our questions. Finally, Fionn, in the sales team, who kept us fully up to date through to completion and who was also instrumental in pushing our sale through, in order to take advantage of the stamp duty holiday! It didn't escape our attention that other people who were also looking to sell in our area, all started jumping ship to Platform Property after us and I noticed that all have been successful in achieving accepted offers! The word has clearly got around! I'd like to add what impressed us more than anything was that in an area where other properties far exceeded the value of our own, never felt a poor relation or that higher value properties were prioritised ahead of our own. A lesson other estate agents could well learn. Platform Property, like another previous reviewer mentioned, is a very young company, who possess a great work ethos. If they are able to maintain this high standard and keep their staff, I can envisage them cornering the who market in the areas they operate and to be honest, it would be well deserved. Please don't drop the high standards and benchmarks you've set and yes, keep up the excellent work!

Boxing · 10 July 2021 · Platform Property