Penny and Sinclair reviews in Oxford and Summertown

★★★★★ 5/5

Google

We sold a house recently wit Penny & Sinclair. They were very professional and diligent, but keeping a very close and informal contact with us in all the process. The communication was effective and there were always somebody on the phone to answer our questions, very often (nearly always), the person managing our case. I think this makes a diference, as I think it is important to talk to the person who knows about the property etc (not always this necessarily like this with other agencies). There were some issues through the process (not related to the agency), and they responded very well too. They assist in all kind of matters as we were abroad during the sale, so that was definitively a plus, and we are extremelly grateful to Farzana and Sophie for giving us the extra mile. Overall, a very good, trustable, efficient, nice to-deal-with firm. I definitively would recomend contacting them to sell a property.

Daniel · 30 January 2023 · Penny and Sinclair Oxford

★★★★★ 5/5

Google

We just took a house in Cumnor Hill through the folks at Penny & Sinclair, the whole experience was so great and they made it very easy with their team. Thank you very much.

Sam · 30 January 2023 · Penny and Sinclair Summertown

★★★★★ 5/5

Google

I am very happy with the service provided by Penny & Sinclair. Sean was very polite and professional, kept us updated with regular emails and phone calls, and was very focussed on getting our sale over the line before Christmas, which we managed with a week to spare.

Daniel · 30 January 2023 · Penny and Sinclair Summertown

★★★★★ 5/5

Google

The staff at Penny and Sinclair are excellent . Georgia and her team are always pleasant ,helpful, responsive and efficient . They manage our property as a short let very successfully and are completely trustworthy .We are happy to recommend their highly professional service .

Helen · 11 January 2023 · Penny and Sinclair Oxford

★★★★★ 5/5

Google

Prompt answering of any queries with appropriate advice and action. It has been a pleasure working with the Penny Sinclair team. We have bought sold and rented our property through them and it has been a very positive experience. Particular praise to Oliver for leading such an effective team.

David · 31 December 2022 · Penny and Sinclair Oxford

★★★★★ 5/5

Google

Oliver has a very straightforward and no nonsense approach. He was our point of contact from beginning to end and always returned emails and calls promptly. I felt like he was working with us to quickly resolve any issues that came up and help to push towards completion. On the occasions when I called the office and spoke to other members of staff at Penny & Sinclair, I found them all to be very polite and professional. I would definitely recommend Penny & Sinclair based on my experience.

Natalie · 31 December 2022 · Penny and Sinclair Oxford

★★★★★ 5/5

Google

I have just had a very good experience with Penny & Sinclair when selling my house. They have been excellent at communicating from the offset, and Sean, our agent, was very helpful in what was a difficult process at times. I recommend them to anyone buying or selling.

Katie · 31 December 2022 · Penny and Sinclair Summertown

★★★★★ 5/5

Google

Penny & Sinclair is the number 1 on my recommendation list - that position had been vacant until I started to work with them early this year. Working with P&S has been an absolute pleasure - all the members on their team are very professional, organised, particularly nice and respectful. I believe they have a special company culture - something secrete that makes every aspect of renting most efficient, relaxed, and heartwarming. Both Chelsea (Senior Lettings Negotiator) for renting the property and communication with the landlord, as well as Rebecca (Senior Property Manager) for the maintenance issues have been most supportive. The colleagues for out-of-hour service always give the best advice and deal with any emergency in a timely manner.

Na · 31 December 2022 · Penny and Sinclair Summertown

★★★★★ 5/5

Google

We have been dealing with Sean Headman-Low from Penny & Sinclair on the purchase of a new build property in North Oxford. And thanks to Sean, we have just exchanged! He has been incredibly present, supportive, responsive and clear with his communication throughout, regularly helping us align terms with the seller and chase whomever needed to be chased to keep the transaction moving. He was instrumental in making this happen, regularly going above and beyond to get it done, and most certainly one of the very best estate agents I have ever had the fortune to work with. Thank you Sean!

Ben · 31 December 2022 · Penny and Sinclair Summertown

★★★★★ 5/5

Google

Renting a property through Penny & Sinclair has been an overall pleasant experience. Special thanks to Amy Needham, Lettings Manager in Summertown branch, who made the whole experience from first viewing to moving in very smooth! She has been kind, professional and responsive. Also, thanks to Cindy Petts, Head of Property Management who has been very helpful and available when we have questions and need their help. I would definitely recommend Penny & Sinclair to anyone wishing to rent a property in Oxford.

Fatih · 30 December 2022 · Penny and Sinclair Summertown

★★★★★ 5/5

Facebook

Since I started investing, it has been smooth and no complain. But I still see people complaining that they have been scammed in one way or the other. I wonder why, Investing in forex / Bitcoin trading has been so profitable to me. So I think I should introduce my manager Mrs Kelly Robert, to you if you're interested. She has being a honest manager all through and I am still investing with her till today. Invest with the right manager and there will be no more lost of funds, i promise you that. Kindly message her via WhatsApp, +1 (323)628-7351Email: kellyrobert11009@gmail.com

Stilo · 27 December 2022 · Penny and Sinclair Oxford

★★★★★ 5/5

Google

Oliver and team were brilliant throughout our house sale. They were supportive and engaging throughout the whole process. They quickly stepped up when our first buyer fell through to ensure we got new viewings arranged asap, through which we found our new buyer. They managed our questions and fears with professionalism and reassurance. Would definitely use them again!

Laurence · 14 December 2022 · Penny and Sinclair Oxford

★★★★★ 5/5

Google

I have been really pleased with Georgia and the short let team at Penny and Sinclair. Initially I was slightly apprehensive that short let’s would lead to greater wear and tear of the property. Having visited the property over this last weekend I believe it looked better than how we left it and was in fantastic condition. Thank again to the whole team for dealing with the initial teething issues! We’re all very pleased with the service and would highly recommend.

Isaam · 11 December 2022 · Penny and Sinclair Oxford

★★★★★ 1/5

Google

Rating only, no written review.

Ali · 1 December 2022 · Penny and Sinclair Oxford

★★★★★ 5/5

Google

Penny and Sinclair have been very helpful in assisting tenants as well as landlords with a good support system. Very satisfied.

Saad · 1 December 2022 · Penny and Sinclair Oxford

★★★★★ 2/5

Google

I am posting as a previous tenant of a property managed by Penny & Sinclair. We had a mostly good experience of the agent during the tenancy which was all quickly undone towards the end. We were buying a property and didn't want to re-sign for another 12months as the agency were pushing us to. We asked to let the contract move to a rolling monthly contract (which happens at the end of a fixed term). I was given incorrect legal information by Nicola who should know better as she has the qualifications. I was told monthly rolling contracts do not exist and we would have to vacate the property at the end of the fixed term (around.3 weeks away at the time) which again is an incorrect as doesn't take into account notice periods for evictions. We were lucky as we had advice from a personal friend within the industry who helped us stand our ground to get it resolved. This does make me wonder what they manage to get away with with other people, particularly those who are vulnerable. At the end of the tenancy it also seems as though Penny & Sinclair have no idea of fair wear and tear and quickly told us there would be deductions make from our deposit. Parts of the inventory were laughable (leaves on the decking in Autumn). Luckily all our issues were resolved as we had a very reasonable landlord who make no deductions, however others may not be so lucky. It's as though they forget that tenants could be future customers, if we were ever selling or letting our property we would not give Penny & Sinclair our business.

Francesca · 1 December 2022 · Penny and Sinclair Oxford

★★★★★ 5/5

Google

Wonderful experience!

Martina · 1 December 2022 · Penny and Sinclair Summertown

★★★★★ 5/5

Google

My experience renting a flat in Summertown through Penny & Sinclair with Chelsea was very pleasant. On the day I stopped by, I could luckily see the room. All paperwork was smooth, timely, and convenient, as they offered an online contract. She was responsive and considerate of my enquiries wrt the contract. Also, she negotiated the rent fee payment schedule with the landlord on my behalf. Although it was just 2 weeks to move in since I decided, everything went on as scheduled. Plus, I got a surprise gift of a welcome box and a bag lastly. The room and landlord are also lovely so far. Strongly recommended.

Masaki · 1 December 2022 · Penny and Sinclair Summertown

★★★★★ 5/5

Google

Renting a property through Penny & Sinclair has been an overall pleasant experience. Special thanks to Amy Needham, Lettings Manager in Summertown branch, who made the whole experience from first viewing to moving in very smooth! She has been kind, professional and responsive. Also, thanks to Cindy Petts, Head of Property Management who has been very helpful and available when we have questions and need their help. I would definitely recommend Penny & Sinclair to anyone wishing to rent a property in Oxford.

F · 1 December 2022 · Penny and Sinclair Summertown

★★★★★ 5/5

Google

Penny & Sinclair were absolutely fantastic in helping us find the perfect house, especially during a time of high demand. They were extremely helpful and friendly at every turn, and extraordinarily knowledgeable professionals. They have my strongest possible recommendation!

David · 1 December 2022 · Penny and Sinclair Summertown

★★★★★ 5/5

Google

It was a pleasure working with Lucy. She is responsive to emails and requests. And she consistently gave us heads-up and guidance in a proactive manner, helping avoid humps and smoothing out the few that came across. Collecting the keys was smooth and we received a big welcome box. We will definitely recommend Penny & Sinclair Summertown.

Aissa · 1 December 2022 · Penny and Sinclair Summertown

★★★★★ 5/5

Google

The Penny & Sinclair team is just WOW. They are extremely efficient with the entire (end to end) leasing process. From paperwork to regular maintenance and/or any rare emergencies - everything is taken care of. We appreciate them so much and would highly recommend their services.

Sabica · 1 December 2022 · Penny and Sinclair Summertown

★★★★★ 5/5

Google

Wonderful experience!

Martina · 14 November 2022 · Penny and Sinclair Summertown

★★★★★ 5/5

Google

A swift process with a great experience. Chelsea is a star. Always available, she provided special documents that my case required without any delay, even though their nature was not standard! Top quality.

Mateusz · 14 November 2022 · Penny and Sinclair Summertown