Penny and Sinclair reviews

★★★★★ 5/5

Google

Liana has been an amazing and reliable Property Manager, always responding super fast and finding the right solution for any problems regarding the flat, even during the pandemic. She is extremely professional. Nicola has been my first contact at the Summertown office and again, made the whole process of renting very easy and stress free. All the team at Penny & Sinclair is reliable, friendly and supportive, Thank you Nicola and Liana! I strongly recommend them for both landlords and tenants.PositiveResponsiveness, Professionalism

Laura · 5 March 2025

★★★★★ 5/5

Google

I recently started renting through Penny & Sinclair and it has been a seamless experience from start to finish - from the initial viewing and contract process to move-in day and post-move-in support. A special thanks to Hannah and Rebecca, who have both been exceptionally helpful and responsive throughout!

Federico · 1 August 2026

★★★★★ 5/5

Google

Sean has been nothing but efficient and professional from start to finish. We sold our old house and purchased our new house via Penny and Sinclair and it's been a very smooth and seamless process. Would highly recommend as they've been incredibly responsive and I'd definitely use them again.

Emily · 25 July 2026

★★★★★ 5/5

Google

Thank you to Sean and the team for their extremely professional, efficient and also friendly manner throughout the process of the property sale. Right from the first meeting we had every confidence in Sean handling the sale and managing it through to completion. His detailed knowledge of the local market was important to us and he was able to give some very useful advice. Communication was excellent throughout and we were kept fully informed on progress.

John · 25 June 2024

★★★★★ 5/5

Google

Sean, Alice, and the team provided a professional and excellent service for our recent house sale and onward purchase. Sean was very proactive from the start, right through to completion. He spent time liaising with our solicitor and the upstream estate agents and solicitors to keep them focused and avoid the chain failing - providing us with regular updates. I wouldn't hesitate to use Sean and Penny and Sinclair again, they really helped make what can be a stressful time much easier.

Peter · 23 February 2024

★★★★★ 5/5

Google

Alice has been incredibly kind and helpful, always approachable and happy to answer my questions. Her passion for her work is evident, as is Sean’s, who shares the same friendly and dedicated qualities. It’s truly refreshing to encounter a team in the property industry that shows such genuine care and commitment.

George · 13 April 2025

★★★★★ 5/5

Google

I have been a tenant with Penny and Sinclair for the past four years, and I must say, my experience has been nothing short of exceptional. From the onset, Rebecca and the team demonstrated professionalism and a keen understanding of my needs. Their responsiveness to maintenance issues was prompt, ensuring minimal inconvenience. What stood out for me was their consistent communication and friendly approach. It created a comfortable and trusting environment. Their properties are well-maintained and the few times I needed assistance, the response was quick and effective. Their attention to detail and a genuine concern for tenant welfare set them apart in the real estate industry. I've always felt valued and respected, which is not always the case with property management companies. I highly recommend Penny and Sinclair to anyone looking for a hassle-free and pleasant renting experience. Their dedication to excellence is evident in every interaction, and it's been a pleasure being their tenant. Ihab Elsamannoudi

Ihab · 30 November 2023

★★★★★ 5/5

Google

I loved working with Penny & Sinclair. They were the most helpful and patient people ever.Even though our mortgage got delayed for a few months, Sean was extremely understanding and helpful. I couldn't have wished for better service.

Dr · 22 May 2026

★★★★★ 5/5

Google

The Penny & Sinclair team led by Sean Herdman-Low is the best. Every single member of staff is competent, reliable, kind, considerate and frankly a delight to work with. We cannot recommend them highly enough in this world of ever increasing shoddiness.

Reuben · 12 April 2026

★★★★★ 5/5

Google

We bought our house with Penny and Sinclair five years ago and had a very good impression of their team, which is smart, professional and very nice. We had to relocate and we've rented out our house for about three years and naturally chose Penny and Sinclair to organise the letting. We have now exchanged contracts and are about to sell, again with P&S. The letting was smooth, the selling a bit bumpy but we were really well supported throughout by the P&S team, including Lucy Lawton Smith, Lisa Godwin, and Will Davies!

Clement · 22 June 2026

★★★★★ 5/5

Google

Penny and Sinclair have been the most perfect estate agents throughout the entire process of me buying my first home. As you can imagine, this is quite a daunting process, but with Penny and Sinclair, I felt in extremely safe hands the entire time. I wanted to send a special thank you to Sean- he has been endlessly supportive and helpful, giving me kind and friendly advice throughout. He has answered every question I had, with nothing seeming like a silly question, and has gone above and beyond to make me feel confident and well informed about the process of buying a house. He has always been on hand to respond, and I feel really lucky that he has been the one to help me! I am so excited to move in, thank you so very much again. 100% recommend.

Immy · 22 July 2023

★★★★★ 5/5

Google

I have just bought a property through Penny and Sinclair. Will was proactive, communicative, supportive and ‘hands on’. This made the whole purchase process very easy and stress free

Stephen · 22 June 2026

★★★★★ 5/5

Google

I had a great experience buying with Penny & Sinclair, mainly corresponding with Sean. Responses were always prompt and I felt in the loop with the seller's decisions and process. Thank you!

James · 22 May 2026

★★★★★ 5/5

Google

Sean has been super navigating my purchase with great sensitivity and kindness from R both seller and my family

Jenny · 17 August 2026

★★★★★ 5/5

Google

P&S Summertown Office is extremely professional. They did everything they could before, during, and after my tenancy for the most pleasant experience. I cannot thank enough to Rebecca in particular, who is the sincerest and most helpful agent I have ever seen!

Oktay · 13 April 2025

★★★★★ 5/5

Google

The recent sale of our house was a positive experience thanks to Sean who was a pleasure to work with. He was attentive, proactive and efficient throughout, responding to queries promptly, overcoming hurdles on the way with both tenacity and good humour, and keeping all parties in the loop. The support and advice he gave us went above and beyond what one would normally expect. I would wholeheartedly recommend him and his excellent team.

Beatrice · 22 July 2023

★★★★★ 5/5

Google

Liana has been an amazing and reliable Property Manager, always responding super fast and finding the right solution for any problems regarding the flat, even during the pandemic. She is extremely professional. Nicola has been my first …

LPS · 13 April 2025

★★★★★ 5/5

Google

My experience renting a flat in Summertown through Penny & Sinclair with Chelsea was very pleasant. On the day I stopped by, I could luckily see the room. All paperwork was smooth, timely, and convenient, as they offered an online contract. She was responsive and considerate of my enquiries wrt the contract. Also, she negotiated the rent fee payment schedule with the landlord on my behalf. Although it was just 2 weeks to move in since I decided, everything went on as scheduled. Plus, I got a surprise gift of a welcome box and a bag lastly. The room and landlord are also lovely so far. Strongly recommended.

Masaki · 1 December 2022

★★★★★ 5/5

Google

Penny and Sinclair did a great job selling our house in Summertown. The whole process of selling is always stressful, especially for foreigners who are not familiar with the English system. Penny and Sinclair helped to facilitate and expedite the process and reassured us throughout. A special thanks to Sean who managed everything from the first meeting until completion.

Ana · 26 April 2024

★★★★★ 1/5

Google

The worst company we’ve ever dealt with. After 5 years of renting, they sold the house and we were forced to move out. Now, 17 days later, we still haven’t received our deposit back. £600 off by: "Re-fit curtain poles in both bedrooms and lounge re-fit blind in kitchen (believe this is in cupboard in bedroom) Remove stickers from front door and remove/dispose of box of wood from lounge Fill screw holes throughout Re-attached basin plug in bathroom" Be careful with this company!

Gabor · 23 May 2025

★★★★★ 5/5

Google

Sean was always helpful and responsive during the sale of my flat. It was a pleasure to work with him.

Janet · 22 May 2026

★★★★★ 5/5

Google

I recently sold a property on Victor Street in Jericho with Will from Penny & Sinclair, and the experience was fantastic from start to finish. Will was incredibly efficient, proactive, and professional throughout the entire process. His …

Tricia · 22 December 2025

★★★★★ 5/5

Google

This is the 2nd time I have used Penny & Sinclair to sell a property which speaks volumes. Will Davis has shown exceptional professionalism, expert knowledge of the area and dedication throughout. He has communicated effectively with both myself and potential purchasers at all times in a courteous, kind and proactive manner achieving positive outcomes. Well done Will and Thankyou. Highly recommend!

Annette · 22 June 2026

★★★★★ 5/5

Google

HUGE thank you to Kate, Sophie and the team at Penny & Sinclair Summertown for all of their help and hard work with showing and selling our house. There were some hiccups along the way, (of course! Wouldn’t be a house sale without it!) but their professionalism throughout the process was exemplary. I was always able to get hold of a friendly, helpful person on the phone, and felt very informed throughout the process. I particularly appreciated Kate’s advice, along with the chance to talk through some of the decision making with someone who knows the market so well. Her recommendations for both a surveyor and lawyer were great and I think contributed to the smooth running of the entire process. It has been an absolute pleasure dealing with the team and I would wholeheartedly recommend you to anyone.PositiveResponsiveness, Professionalism, Value

Shelly · 25 August 2021