Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe were able to find an excellent property to rent through Penny and Sinclair. The pictures on the website were accurate, the viewing was arranged very quickly, the application process was smooth and the agents very supportive and helpful. We had had quite bad experiences with estate agents before (were asked to move house right in the middle of the first lockdown!), but Penny & Sinclair and especially Katherine have been very helpful and professional. Thank you!
Otti · 30 April 2021 · Penny and Sinclair Oxford
Agent replied
Thank you for your feedback and this excellent review. We are really pleased you are happy with our service.
★★★★★ 4/5
GoogleNice houses
Michael · 23 March 2021 · Penny and Sinclair Oxford
Agent replied
Thank you for your review
★★★★★ 1/5
GoogleRating only, no written review.
Maxime · 14 March 2021 · Penny and Sinclair Summertown
Agent replied
Dear Mr Mazzone, We are very disappointed to see your low rating review. We would be grateful to have the opportunity to hear your feedback on any problems you encountered so we can rectify any issues. Please could you contact Lizanne Simmons on 01865 318013 to discuss this further - we would be very pleased to hear from you. Kind regards, P&S.
★★★★★ 5/5
GoogleWe've been renting with Penny for 3 years and are very happy with their responsiveness and professionalism. Repairs, big or small, are promptly addressed and fixed. Communication is friendly and professional. We had a recent repaint request due to damp issues. Unlike other letting agencies, Penny & Sinclair took the issue seriously instead of dismissing it. We just had our walls repainted with high quality paint. The dampness has been sealed and the flat looks like new. We are very satisfied with the management team, especially Liana, and the team involved in repainting. We would highly recommend Penny & Sinclair Summertown.
Ilian · 6 March 2021 · Penny and Sinclair Summertown
Agent replied
Thank you very much for your excellent review and taking the time to share this positive feedback
★★★★★ 5/5
FacebookNicola was great in our moving. I would really recommend her.
Marta · 22 February 2021 · Penny and Sinclair Oxford
★★★★★ 5/5
FacebookNicola was great in our moving. I would really recommend her.
Mar · 22 February 2021 · Penny and Sinclair Oxford
★★★★★ 5/5
GoogleMy partner, friends and I were looking for a house to move into at very short notice during the lockdown. We were lucky to have Rebecca as our agent who showed us the property on her day off and answered all of our questions. We loved the property and decided to go ahead with the process. Rebecca was very knowledgeable, friendly, patient and professional throughout the whole process. I was particularly impressed at how fast she responded to my emails and how she helped me to complete the process in such a short amount of time. I felt very supported when making an offer to the landlord and throughout the entire process. Penny and Sinclair are much more professional than other agencies I have been in contact with, yet it has also been the most supportive I have felt during a moving process. We have moved in now and are still well supported by our property manager Helen who has been very helpful with handling repairs.
My partner, my friends and I would recommend anyone to Penny and Sinclair whos support makes a stressful life event less stressful and more enjoyable.
Kyz · 8 February 2021 · Penny and Sinclair Oxford
Agent replied
Thank you so much for your review and taking the time to share your experience with Penny & Sinclair
★★★★★ 5/5
GoogleRating only, no written review.
András · 3 February 2021 · Penny and Sinclair Oxford
Agent replied
Thank you for your review.
★★★★★ 5/5
GoogleExcellent and professional service by the team at Penny & Sinclair. Really impressed with the level of detail and advice they had given to us and would highly recommend them.
Team · 19 January 2021 · Penny and Sinclair Summertown
Agent replied
Thank you very much for this wonderful review. It is a pleasure working with you.
★★★★★ 5/5
GoogleExcellent Property Service throughout -- even before, but especially during the pandemic. Liana Smith always found the right solution for every problem however mundane it may be.
Linus · 12 January 2021 · Penny and Sinclair Summertown
Agent replied
Thank you so much for this five star review and feedback regarding Liana's excellent customer service.
★★★★★ 1/5
GoogleVery unprofessional, suspect the company owner James Penny of working in an illegal and fraudulent way, have reported him to the relevant authorities.
They will not sell your house at the price they think they can, ever, do your research online at other properties they try to sell. They also have not passed on a accurate offers either, turns out I know the owner direct of a property and my offer was not passed on. Highly concerning.
Would absolutely not use this company, I am sure they are working in an illegal way.
Michael · 19 December 2020 · Penny and Sinclair Summertown
★★★★★ 5/5
FacebookMR DAVID BROWN HAS REALLY HELPED ME IN TRADING AND MAKING A LOT OF MONEY FOR THE SUPPORT OF MY BUSINESS, I HIGHLY RECOMMEND HIM TO EVERY ONE IN THIS PAGE TO ALSO GET ADVISE FROM HIM ON HOW TO MAKE MONEY ON FOREX TRADING.This may be inappropriate here but i have been looking for a resourceful investment to make and after so many failed trials, i have been able to secure a proper investment which i am benefiting $8500 weekly just from investing $1000, and it would be wrong to keep it to myself while others can benefit as well, i have been able to secure a lot for myself in less than a month with the help of Mr DAVID BROWN , him is a stock and Forex broker, most of you might think it’s a joke but this is how people miss wonderful opportunities. If you want to know more about this Contact him.You can reach him via Email on DAVIDBROWNFOREXTRADER@GMAIL.COMWhatsApp Number : +1(772)2772377"Success doesn’t come to you, You go to it... I’m not the one to call you to invest and have a bright financial situation. If you know what’s right, you’re supposed to contact him now and start trading ASAP”
Ayodele · 17 December 2020 · Penny and Sinclair Oxford
★★★★★ 1/5
GoogleRating only, no written review.
Maxime · 13 December 2020 · Penny and Sinclair Summertown
Agent replied
Dear Mr Mazzone, We are very disappointed to see your low rating review. We would be grateful to have the opportunity to hear your feedback on any problems you encountered so we can rectify any issues. Please could you contact Lizanne Simmons on 01865 318013 to discuss this further - we would be very pleased to hear from you. Kind regards, P&S.
★★★★★ 5/5
GoogleI found Katherine to be incredibly helpful at making all the stresses of moving so easy, she replied promptly to all my emails and went above and beyond to help facilitate our move! She always responded to questions so quickly and was really pleasant and helpful
Rory · 13 October 2020 · Penny and Sinclair Oxford
Agent replied
Dear Mr Smith, Thank you for taking the time to pass on such positive feedback relating to your experience when dealing with Katherine. With best wishes, P&S
★★★★★ 1/5
FacebookAfter finding a new build property, we needed to sell our property to secure it. Then lockdown happened, however, a buyer out of the blue wanted to purchase our property. We accepted, however, Erling after being told to be honest to our buyer, told them we would be out in 2 weeks after exchange.
After creating tension between us and our buyer, he moved her in to rent 3 doors down! He asked us to also pay her rent of 1300k a month, a ridiculous request in which he thought was acceptable. When questioning Erling about why he was clearly working for our buyer and not us he sent me an inappropriate email saying how he ‘liked me’ and how we had ‘connected’!
He also showed people through our windows when he knew we were out. We spoke to Mr Penny who simply said we were telling a different story to Erling (doesn’t everyone!?)
We are now homeless waiting for our house to be built. Our agent fees should be paid for by our buyer, however, according to Mr Penny this is non negotiable.
I would not recommend Penny & Sinclair to anyone. Unless you are the buyer of course and not paying their wages! I’m not one for bad reviews but, I feel in this situation there is no other option.
Laura · 10 October 2020 · Penny and Sinclair Oxford
Agent replied
We are really sorry you feel you haven’t had a good experience with Penny & Sinclair. We pride ourselves on great customer service so always want to hear feedback from our clients and make sure any issues are addressed and resolved immediately. It is o…See more
★★★★★ 5/5
GoogleNicola and the team at Penny & Sinclair Summertown helped make the process of our move to Oxford stress-free. They found us appropriate properties to select from and their professional and efficient approach meant the logistics of moving was less than we were dreading. Thanks to the team there!
Rafael · 19 September 2020 · Penny and Sinclair Summertown
Agent replied
Thank you for taking the time to provide such positive feedback, it is very much appreciated. Kind regards P&S
★★★★★ 1/5
GoogleInteresting business model. You put a property on the market, I inquire about availability, you don't reply.
FTW25 · 13 September 2020 · Penny and Sinclair Oxford
Agent replied
Dear FTW25, Thank you for bringing this to our attention. We are sorry to learn this has been your experience and we would be delighted to assist with your enquiry. Please contact Roseanna Horn, Marketing & Operations Manager, rose.horn@pennyandsinclair.co.uk directly with details of your enquiry so we can resolve this. We hope to hear from you soon. Kind regards, P&S.
★★★★★ 5/5
GoogleGeorgia and the team at Penny and Sinclair have been so helpful to our family in sorting us out with a short term house. Georgia found us a beatiful short let that suited the needs of our family and we couldn't be happier. She was always very responsive to my calls and emails and provided us with the reassurance we needed during our house move. Thank you Georgia and the team at Penny and Sinclair!
Sloane · 13 September 2020 · Penny and Sinclair Oxford
Agent replied
Thank you very much for taking the time to leave feedback and in particular for letting us know the great service your received from Georgia and the team. With best wishes, P&S
★★★★★ 5/5
GoogleRented short stay accommodation from Penny & Sinclair on AirBnB. Awesome communication and service, sparkling clean and wonderful accommodation, simple check in/check out. Would recommend!PositiveResponsiveness, Quality, Professionalism
Farka · 25 August 2020 · Penny and Sinclair Oxford
Agent replied
Thank you very much for taking the time to leave us feedback. We are glad to have been of service and hope to see you again soon. Best regards P&S
★★★★★ 5/5
GoogleI have worked with Penny & Sinclair shortlets team for several years now, to secure accommodation for academic visitors to Oxford. They have consistently provided high quality accommodation, along with a very responsive and professional service. This year I liaised with Georgina in the shortlets team, and she succeeded brilliantly in meeting our increased demands during the lockdown period.PositiveResponsiveness, Quality, Professionalism
Suzy · 25 August 2020 · Penny and Sinclair Oxford
Agent replied
Thank you very much for leaving such positive feedback regarding your short let experience with P&S. Best wishes.
★★★★★ 5/5
GoogleWe had a great experience when we looked for a place to rent in Oxford with Penny & Sinclair. Dawn and Chelsea went above and beyond to help us with finding the perfect house and we couldn't be happier!
Mae · 29 July 2020 · Penny and Sinclair Oxford
Agent replied
Dear Ellie, Thank you very much for your kind review about Chelsea and Dawn in our Oxford City lettings team. We are so pleased you had a great service and you were able to find your perfect home. We wish you all the best in your new home and please don't hesitate to contact us if you need anything. Kind regards, P&S.
★★★★★ 5/5
GoogleI rent regularly from Penny & Sinclair because I appreciate their professionalism, high standard of properties on offer, and their courteous attention to all details. I would wholeheartedly recommend them.
V · 29 July 2020 · Penny and Sinclair Oxford
Agent replied
Dear V Wald, Thank you so much for your five star rating and review! We are delighted you enjoy renting our properties and are very happy with the service you receive. We hope you are able to continue renting our properties into the future. Please don't hesitate to contact us if you need assistance with anything and we wish you all the best for 2020. Kind regards, P&S.
★★★★★ 5/5
GoogleMy parents were coming to visit for a short amount of time and Penny & Sinclair offered a nice variety of different short lets from which we chose one that really accommodated our needs. The process was very smooth and everything was up standard. We wholeheartedly recommend it.
Rafael · 29 July 2020 · Penny and Sinclair Oxford
Agent replied
Dear Rafael Carrascosa Marzo, Thank you so much for your 5 star review and lovely feedback on the service you received from our Short Let department. We are so pleased to hear you used our service for your parents and enjoyed the variety of properties and smooth booking process. We really hope to help you again in the future - please don't hesitate to contact us if you need anything. Kind regards, P&S.
★★★★★ 5/5
GoogleI'm moving to Oxford from Brazil with wife and two kids for a sabbatical year. God knows how difficult it is to settle all things so that life in the new country would run as well as in the old one! And the most difficult issue of all is of course to find a nice house to live in. Therefore I would like to thank Penny & Sinclair for having provided us with that. The team is awesome and really care for one's needs. Thank you, guys!
Érico · 29 July 2020 · Penny and Sinclair Oxford
Agent replied
Dear Érico Nogueira, Thank you very much for your 5 star rating and kind review about our Oxford City Lettings team. We are delighted we've been able to help with finding you a lovely property to live in with your family. We wish you all the best with your move from Brazil to Oxford and please don't hesitate to contact us if you need anything. Kind regards, P&S.
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