Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI'm a first time buyer and was admittedly nervous about buying my first place. However buying a place with Penny & Sinclair was so effortless. Will Sayer looked after myself and my brother who were both buying and I can say that we were very pleased and well looked after. Will not only was very helpful when searching for properties, but also throughout the whole process dealing with the sellers and solicitors very professionally and quickly. I can't recommend these guys enough. With all that is going on in the world at the moment, these guys (Will especially) made it one less thing to think about!PositiveResponsiveness, Quality, Professionalism
Thomas · 25 August 2021 · Penny and Sinclair Oxford
Agent replied
Dear Mr Minto, Thank you for taking the time to leave such great feedback. We are delighted to hear that the service from Will was so positive and hope that you have settled into your new home. With best wishes, P&S.
★★★★★ 5/5
GoogleI have had an excellent experience letting out my flat with Penny & Sinclair. Katherine Yates has been incredibly helpful and responsive, and she has made the whole process a pleasure from start to finish. Highly recommend to anyone looking to let their property in Oxford!PositiveResponsiveness, Quality, Professionalism, Value
Pete · 25 August 2021 · Penny and Sinclair Oxford
Agent replied
Many thanks for taking the time to share your feedback and for the five star review.
★★★★★ 5/5
GoogleWe were able to find an excellent property to rent through Penny and Sinclair. The pictures on the website were accurate, the viewing was arranged very quickly, the application process was smooth and the agents very supportive and helpful. We had had quite bad experiences with estate agents before (were asked to move house right in the middle of the first lockdown!), but Penny & Sinclair and especially Katherine have been very helpful and professional. Thank you!PositiveProfessionalism
Ottavia · 25 August 2021 · Penny and Sinclair Oxford
Agent replied · 29 July 2023
Thank you for your feedback and this excellent review. We are really pleased you are happy with our service.
★★★★★ 5/5
GoogleI recently rented a property through Penny & Sinclair and had a wonderful experience. Katherine replied to all of my queries so quickly and made sure that the process ran smoothly. Since signing the lease, I have had nothing but positive experiences with the property managers. I wouldn't hesitate to recommend Penny & Sinclair!PositiveResponsiveness, Professionalism
Emilia · 25 August 2021 · Penny and Sinclair Oxford
Agent replied
Thank you very much for leaving such positive feedback. We hope you are enjoying your new home. best wishes P&S
★★★★★ 5/5
GoogleWe looked at a few houses with Penny & Sinclair and were really impressed with the help we got from the lettings side of the business when trying to make a decision about where to buy and what kind of house would make finding tenants as hassle free as possible. We bought the house from another Oxford estate agent in the end, but Katherine had been so helpful and insightful that we decided to let it out (fully managed) through Penny & Sinclair. Everything went very smoothly and we have been really happy with the service we have received.PositiveResponsiveness, Professionalism
Kevin · 25 August 2021 · Penny and Sinclair Oxford
Agent replied · 29 July 2023
Thank you very much for the five star review and taking the tie to share your feedback.
★★★★★ 5/5
GoogleMany thanks to Liana and Chelsea with their professional, promptly and efficiently service.PositiveResponsiveness, Quality, Professionalism
Zhong · 25 August 2021 · Penny and Sinclair Summertown
Agent replied
Thank you for this great review and taking the time to share your feedback. We really appreciate it.
★★★★★ 5/5
GoogleLiana is really helpful and always prompt when we have a fault/issue in the flat.PositiveResponsiveness, Professionalism
Mena · 25 August 2021 · Penny and Sinclair Summertown
Agent replied
Thank you for this great review and wonderful feedback about our property manager Liana.
★★★★★ 5/5
GoogleThanks a million to Nicola and Cindy for making our move into this lovely house so straightforward😊 With the time pressures and stress from packing it would have been even more stress had you not guided us so well through the process. Thanks guys !PositiveProfessionalism
James · 25 August 2021 · Penny and Sinclair Summertown
Agent replied
Thank you very much for taking the time to write this review and your kind words for Nicola and Cindy. It was a pleasure working with you.
★★★★★ 5/5
Googlethanks Liana for your very professional approach for your customer. With your prompt help, those problem at the property has been dealt within a half day via Chris @ HPG Solutions Ltd. Many thanks as usual !PositiveResponsiveness, Quality, Professionalism, Value
Fedar · 25 August 2021 · Penny and Sinclair Summertown
Agent replied
Thank you very much for taking the time to provide your feedback and the five star rating.
★★★★★ 4/5
GoogleVery professional, really good communication from the person I was dealing with - they were also enthusiastic and cheerful. Answered queries promptly and efficiently. Good balance between seller and buyer.PositiveResponsiveness, Professionalism
Ian · 25 August 2021 · Penny and Sinclair Summertown
Agent replied
Thank you for your review and taking the time to provide your feedback. It was a pleasure to work with you.
★★★★★ 5/5
GooglePenny and Sinclair provided an excellent service. They were friendly and professional in dealing with any questions that I had and ensured that the process was completed quickly and efficiently.PositiveResponsiveness, Professionalism
Chris · 25 August 2021 · Penny and Sinclair Summertown
Agent replied
Many thanks for leaving such positive feedback. All the best P&S
★★★★★ 5/5
GooglePenny and Sinclair have provided us with excellent Property Service, in particular Liana Smith was brilliant, always very quick to reply and with a solution to our problems.PositiveResponsiveness, Professionalism
Elizabeth · 25 August 2021 · Penny and Sinclair Summertown
Agent replied
Thank you very much for this review and positive feedback about Liana, all feedback is really appreciated and we are happy you are pleased with our service.
★★★★★ 5/5
GoogleI'd like to thank everyone on the Penny & Sinclair team, especially Nicola, for all their help in our search for a flat. Everyone was very professional and responsive, and Nicola was very friendly and open to answering any question whatsoever, thanks for that! We can happily recommend the team if you are searching for a flat in the area.PositiveResponsiveness, Quality, Professionalism
Josh · 25 August 2021 · Penny and Sinclair Summertown
Agent replied
Thank you for your review and for taking the time to share your feedback
★★★★★ 5/5
GoogleA real pleasure to sell our home through Penny and Sinclair. A big thank you to James, Kate and the team for their excellent professionalism, and a special thank you to Deborah for all her brilliant work managing the viewings.PositiveResponsiveness, Quality, Professionalism
John · 25 August 2021 · Penny and Sinclair Summertown
Agent replied
Many thanks for your feedback and fantastic review.
★★★★★ 5/5
GoogleAbsolutely outstanding service from pillar to post. Having spent five months with a rival local company and chasing phonecalls and constantly being let down, Kate and the team at Penny & Sinclair were able to do everything we could have possibly asked of them in the most wonderful manner and speedy timescale. Took every phone call, answered every query and always purveyed a high level of surety and confidence. Would 100% recommend for selling in Oxford.PositiveResponsiveness, Quality, Professionalism, Value
Keith · 25 August 2021 · Penny and Sinclair Summertown
Agent replied
Thank you so much for this fantastic review and feedback. We are really pleased to have worked with you and hope to be able to work with you again in the future.
★★★★★ 5/5
GoogleA huge shout out to the team at Penny & Sinclair - especially the wonderful Kate and wingwoman Deborah! Nothing was too much trouble, incredibly accommodating and thoughtful - just perfect. Really hardworking and helpful. Cannot recommend more highly. Kate is simply the kindest, most professional and supportive estate agent I’ve ever had the pleasure of meeting. Thank you so much!!PositiveResponsiveness, Professionalism
Susie · 25 August 2021 · Penny and Sinclair Summertown
Agent replied
Thank you so much for taking the time to send such a great review. We are so pleased you have been happy with the service, especially from Kate and Deborah. Thank you for working with Penny and Sinclair.
★★★★★ 5/5
GoogleMany, many thanks to Kate, Deborah, Sophie and the team at Summertown branch who handled our recent house sale. We cannot fault any aspect of the service we received and have been delighted with the support and professionalism shown to us at all stages of our sale from instruction to completion. I highly recommend Penny and Sinclair Summertown to anyone considering their next move.PositiveResponsiveness, Quality, Professionalism, Value
Clair · 25 August 2021 · Penny and Sinclair Summertown
Agent replied
Many thanks for your review and taking the time to share your feedback. We are really please that our Summertown team provided you with such a great service
★★★★★ 5/5
GoogleThe service my tenants have been experiencing from Liana has been first rate. Always very responsive, professional, organised and thorough, she takes great pride in her work and is clearly proving to be a great asset for Penny & Sinclair.PositiveResponsiveness, Quality, Professionalism, Value
Stephen · 25 August 2021 · Penny and Sinclair Summertown
Agent replied
Thank you very much for sharing your feedback, it is really appreciated. We are so pleased that you are so happy with the service Liana in property management is providing. Our customer service is very important to us and Liana is always very diligent. Thank you again for taking the time to review.
★★★★★ 5/5
GoogleHUGE thank you to Kate, Sophie and the team at Penny & Sinclair Summertown for all of their help and hard work with showing and selling our house. There were some hiccups along the way, (of course! Wouldn’t be a house sale without it!) but their professionalism throughout the process was exemplary. I was always able to get hold of a friendly, helpful person on the phone, and felt very informed throughout the process.
I particularly appreciated Kate’s advice, along with the chance to talk through some of the decision making with someone who knows the market so well. Her recommendations for both a surveyor and lawyer were great and I think contributed to the smooth running of the entire process.
It has been an absolute pleasure dealing with the team and I would wholeheartedly recommend you to anyone.PositiveResponsiveness, Professionalism, Value
Shelly · 25 August 2021 · Penny and Sinclair Summertown
Agent replied
Thank you very much for this excellent review, we are so pleased you have been happy with our service and appreciate the feedback. Many thanks indeed.
★★★★★ 5/5
GoogleKatherine was a fantastic help to us in finding our new home in Oxford. Incredibly helpful, professional, responsive, and such a pleasure to deal with. Would highly recommend Penny & Sinclair!
The · 21 August 2021 · Penny and Sinclair Oxford
Agent replied
Thank you very much for taking the time to review and share your feedback. We are really pleased you are happy with the service you have received.
★★★★★ 5/5
GoogleWe bought through Penny & Sinclair and were very well served by Will Sayer. He was very responsive to every request we made and worked hard behind the scenes to bring things to completion.
Robert · 29 July 2021 · Penny and Sinclair Oxford
Agent replied
Dear Mr Grayson, Thank you for taking the time to leave a review. We are delighted to hear that you had a positive experience and will pass on your comments to Will. Please don't hesitate to make contact in the future if we can be of any assistance. Best wishes P&S
★★★★★ 5/5
GoogleI have rented a flat through Penny&Sinclair recently and all went nicely and smoothly despite the pandemic. Katherine has been and excellent attendant and very responsive. I strongly recommend Penny&Sinclair for their services.
Sofia · 29 July 2021 · Penny and Sinclair Oxford
Agent replied
Thank you for this 5 star review and great feedback regarding Katherine and the service you received.
★★★★★ 5/5
GoogleI have rented a beautiful short let flat through P&S for my vacation in Oxford last Feb for a month, then I was stranded in the UK due to Covid situation for another month. During my stay the letting agency quality and speed of response was impeccable. They were very professional, attentive and very reliable during such uncertain times. They also had the best collection of short-let flats in the city. I would definitely return to them for my next visit.
Basha · 29 July 2021 · Penny and Sinclair Oxford
Agent replied
Dear Basha Rashid, Thank you for your review. We are delighted to hear that you had a positive stay despite Covid. We hope to welcome you again in the future. Best wishes P&S
★★★★★ 5/5
GoogleI've been very pleased with Penny & Sinclair's high levels of professionalism and service in relation to property short lettings. The staff have been consistently responsive, courteous, friendly (and effective) throughout the several years of our dealings, and I would recommend them without reservation.
Cyprus · 29 July 2021 · Penny and Sinclair Oxford
Agent replied
Thank you for this great review. We appreciate you taking the time to share your positive feedback with us.
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