4/5
Rating only, no written review.
Agent replied · 16 April 2026
Thank you for your review! Very best wishes, Pedder
Trusted Agent profile
★★★★★
1,391 reviews across 10 offices and 2 platforms
Pedder has 10 offices, in Southwark (two offices), Lewisham, London (six offices) and Lambeth. Together they have 1,391 reviews on two platforms, rated 4.7 out of 5 overall.
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Pedder's 10 offices, most reviewed first. Each has its own page.
Pedder is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2020.
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Pedder and its branches won The Negotiator Awards in two years, most recently 2019.
Negotiator Awards winners in two years, the group and its branches: 2019, 2018.
2019 2 Bronze The Negotiator Awards 2019 winners
2018 1 Silver The Negotiator Awards 2018 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Rating only, no written review.
Thank you for your review! Very best wishes, Pedder
5/5
Solid agent, can't fault them. They seem to have a dominant position in the local market (Dulwich / Herne Hill). We interacted mostly with Harry who was professional and helpful throughout the process. Communication was good and everything went smoothly.
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
My flat purchase
Carolina was efficient, communicative and personable. I felt she was working in my interest as well as the seller's and was always straightforward and transparent in my dealings with her. Thoroughly recommended.
Thank you for your lovely review!Best Wishes,Pedder
5/5
Andreea was very helpful throughout the…
Andreea was very helpful throughout the whole process. She was quick to answer any questions we had and we had a great experience with her.
Thank you for your kind review!Best Wishes,Pedder
5/5
Great service from start to finish
Great service from start to finish. Bill and Carolina were always helpful and available to support me with the sale process, even when things got difficult with the buyer's solicitors, they remained calm, but always ready to jump on the case to help shimmy things along! I would very much recommend Pedder Crystal Palace for their experience and knowledge of the market, as well as their customer service.
Thank you for your detailed review!Best Wishes,Pedder
5/5
“Pedders were really excellent and…
“Pedders were really excellent and really helpful throughout our dealings with them. Our most recent property manager, Nora Parkes, was superb, always there when we needed her she resolved every problem that we had. Nothing was too much trouble and we think very highly of her.”
Thank you for your lovely review!Best Wishes,Pedder
5/5
We recently exchanged contracts selling…
We recently exchanged contracts selling our flat through Pedder and found the team really efficient and helpful. We were selling and buying and the process ran generally smoothly. The team were always quick to respond to messages and queries and liaised with our buyers and solicitors regularly to keep things moving. We received an offer pretty quickly, so didn’t see a lot of what they do in marketing properties but we were happy with all the advice we received when putting the flat on the market. The only point for improvement we would raise, was they could have done more to help us find an onward property, as we didn’t get a lot of suggested properties from them when we were looking for our next place. But once we had an onward place sorted they were helpful with ensuring everything worked out for the chain.
Thank you for your kind review!Best Wishes,Pedder
5/5
Carolina was amazing
Carolina was amazing! Excellent, friendly, honest and communicative from the get go. It was a much delayed and very stressful process with broker and lawyers, but Carolina was always extremely helpful and a delight to speak to every time, as well as knowledgeable about the process and she gave great advice. I don’t think I could have survived the process without her.
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!
5/5
Pedders were first class when selling…
Pedders were first class when selling our house, they advised us well about the price, negotiated the deal well and we had a very good outcome. Hanne Hall looked after the sale for us and she was a a star, always there when you wanted her, always kept us up to date as to how things were progressing and, crucially, she always rang back when she said she would - she understands people! Selling a house is a stressful excercise, but Hanne kept the worry to the minimum. Big 'thank you' all round!
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!
5/5
Great and open communication
Great and open communication. Lettings Consultant, Cristina helped me through the entire renting process from start to finish and she always kept me updated. I felt very comfortable to ask any questions and Cristina always was able to help. Went above and beyond.
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!
5/5
Pedder handled the whole process of the sale really well, from valuation to viewings to sale. Vince was really helpful, patient and supportive all the way through as it wasn't a smooth ride all the way. Communication was positive and polite and opened up good communication between us and the buyers. Thanks very much for everything.
5/5
Vince was great - thank you for your help!
5/5
Vince and the team at Pedder have been consistently helpful and professional whilst handling the sale of my flat and I would not hesitate in recommending them to friends and family.
5/5
Vince at Pedder was friendly, efficient and quick to respond to any communication during the purchase of our property. We couldn't ask for a more helpful presence during the process.
5/5
We've just bought our first house, working with Vince, who's truly a star! Vince is friendly yet professional and is highly responsive. He has gone above and beyond his job throughout the last few months, including responding to emails whilst on holiday (really sorry Vince!). Vince has rallied the chain, getting things moving multiple times: when things went quiet; dates were pushed back; and communication stalled. He responds quickly and is a great mediator. We'd highly recommend Vince for your next property move!
5/5
Pedder were fantastic selling my flat and I can't recommend them enough. Mollie and Vince were responsive, supportive, open and honest with me throughout the process. I always felt in the loop and like they were going above and beyond to land the positive outcome. Really great team!
5/5
We were really pleased with our experience working with Pedder when we sold our flat through them. They had the flat under offer within 10 days of taking it on (it had been with another agent previously for 4 months unsuccessfully!) and clearly know and understand the South East property market very well. Both Vince and Mollie, who handled the sale, were great to work with. They were good communicators and kept us informed throughout the process. It was a pleasure working with them.
5/5
Friendly and helpful experience
Friendly, positive experience. Any problems were solved without any sense of worry and the staff at Pedder were always willing to address any worries or concerns. Thanks!
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!
5/5
Hanne at Dulwich has been great…
Hanne at Dulwich has been great throughout. Always responsive and available and quietly keeping the process on track by keeping in contact with all relevant parties (solicitors, agents etc). It’s was always a pleasant experience interacting with Hanne even when difficult conversations were needed. Many thanks to Hanne and her colleagues for getting us across the line and helping us buy our dream flat.
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!
4/5
Purchasing my first flat was an unknown and daunting prospect, however I felt I was in safe hands throughout, being guided and looked after by Alexander. I believe he did everything he could to make the purchase quick and smooth, helping to get me in before Xmas! More
5/5
Fantastic service from Alexander. Excellent market knowledge, realistic valuations and good marketing recommendations meant we achieved a strong buyer and price for our flat sale. Throughout the conveyancing process he kept up regular … More
5/5
We had a great experience working with Alexander and his colleagues at the Crofton Park branch of Pedder and would highly recommend them! They marketed our property in exactly the right way to achieve a good price, handled everything … More
2/5
Only interested in targets
When we started with Pedder for our property sale, all seemed to be going well and the pre-sales experience was smooth. But post-sale, everything changed at the first hiccup it became clear that, even though we were paying their fees, they were not there to protect our interests.We had daily calls to exchange contracts when we weren't in a position to do so with our purchase, fully knowing the risk that exposed us to. Constant attempts to undermine the lawyers to the point where our solicitor suggested we move the sale somewhere else. And all of this only increased as we got to quarter end financial targets.We will not be using Pedder again and a stark contrast to their competitor who we bought off
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this.
5/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Herne Hill has the most, with 498 reviews rated 4.8 out of 5, followed by Lewisham with 478.
The 10 Pedder offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2018.