5/5
Shout out to Josh who was a beacon of calm, common sense, loveliness and professionalism throughout the buying process for my new flat
Trusted Agent profile
★★★★★
1,391 reviews across 10 offices and 2 platforms
Pedder has 10 offices, in Southwark (two offices), Lewisham, London (six offices) and Lambeth. Together they have 1,391 reviews on two platforms, rated 4.7 out of 5 overall.
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Pedder's 10 offices, most reviewed first. Each has its own page.
Pedder is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2020.
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Pedder and its branches won The Negotiator Awards in two years, most recently 2019.
Negotiator Awards winners in two years, the group and its branches: 2019, 2018.
2019 2 Bronze The Negotiator Awards 2019 winners
2018 1 Silver The Negotiator Awards 2018 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Shout out to Josh who was a beacon of calm, common sense, loveliness and professionalism throughout the buying process for my new flat
5/5
Thank you to Josh for helping us navigate the purchase of our first property. He did a great job at holding our hands through the process - would recommend!
5/5
We were extremely pleased with Josh's service throughout the process. After several bad experiences with other agents, we found Josh to be very straightforward to deal with - he was always clear and honest and we never felt like we were being messed around or pushed into anything. He was very professional and communicated well throughout a lengthy process. We will remember this if we ever come to sell the flat!
5/5
I bought my house through Pedder in Sydenham 7 years ago and have just sold it through Pedder in Forest Hill and they were excellent on both purchase and sale! Dan in the Forest Hill office could not have been more helpful, supportive, and professional, he went way over and above at every stage and I can not recommend them highly enough.PositiveResponsiveness, Quality, Professionalism
5/5
We recently sold our flat through Pedder, they were excellent throughout the process. George kept us updated at every stage, checking in regularly by phone and email. We really appreciated his support and guidance over a stressful time.
5/5
We ended up hiring Pedder for the sale of our property having been through a bad experience with our previous agent, KFH. It was the best decision! They were absolutely brilliant throughout the whole process. Daniel at Forest Hill but also Alexander at Crofton Park worked together on our sale and it was oh so smooth and successful. Super responsive and helpful at every stage. We had accepted an offer within a week... Could not reccomend highly enough. Thanks to everyone at Pedder.
5/5
Knowledgeable, attentive and extremely supportive - especially during the stressful bits! Alexander was fab.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I was impressed with the care and…
I was impressed with the care and professionalism provided by Pedder Dulwich Village. Hanne Hall in particular was a pleasure to work with! She was thorough, committed and highly effective in communicating with all parties involved in the sale/ purchase. Hanne's hard work and dedication helped to make what is often a stressful process much more easeful and smooth-running.
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!
4/5
A+ Effort from Hanne to get the sale done
Hanne did a fantastic job throughout the process. She was able to bring in potential buyers well after the initial launch of the property. Towards the later stages of the sale she was a consistent and reliable, chasing solicitors and keeping the process moving in the later stages of the sale. Would work with Hanne again in the future.
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!
5/5
Ollie and the team were great and provided amazing help from start to finish. Despite a few bumps along the way we always felt supported and well informed throughout each stage of the process. They also put us in touch with a great financial advisor who made the whole mortgage application process a lot easier. Would definitely work with again. Highly recommended.
5/5
I was very grateful for the advice and assistance provided by Vince and his team. They were consistently supportive and responsive during the process of selling our house, helping to secure us a fair price for the property and keeping us informed about the progress of the transaction. I would thoroughly recommend Pedder.
5/5
A huge thank you to Vince and Ollie from the Pedder West Norwood branch for their amazing handling of the sale of my home. We were originally with another company who didn't really make much effort, and I'm so pleased we switched to Pedder! From start to finish they were so helpful, professional and went over and above to get my flat sold. Even through some difficult negotiations, they were great and I can't recommend them highly enough.
5/5
After a poor experience with two other estate agents, I listed my flat in west Norwood with Pedder and am so thankful I did. Vince is friendly and professional with a unshakeable sunny disposition. I received multiple offers and in the more tricky parts of the sale Vince went above and beyond to resolve and get over the line. I wouldn’t hesitate to recommend
5/5
Excellent service and faultless communication throughout. Harry dealt with and answered all questions and queries almost immediately. He was efficient, and really great to deal with from start to finish.
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
3/5
Very poor after-sales service
Actually they were pretty good when we were looking for a house to rent and helped us through that process very well. But the follow up on the maintenance issues has been extremely poor. We raised several health and safety issues and 6 weeks later they have still not been addressed despite telling us in a mail how they would be fixed. Every problem is pushed off to someone else. You really feel like they took their commission and now they don't care. Very disappointing after-sales service from Pedder in Dulwich Village.
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. If you still require assistance with this please contact daniel@pedderproperty.com
4/5
Hanne at Pedder has been a fantastic…
Hanne at Pedder has been a fantastic partner in selling our house. Just the right mix of patience and tenacity to get things over the line. A very open attitude and a commitment to doing everything she can to help. Would recommend highly
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1/5
Making bigger offer for the rend house and they dont accept if you dont see the property( gime the landlord number to see if he will accept )
Nice ads of houses which act as a click bait, They add the property today I call them straight away and is fully booked or gone, meanwhile the ad stays online for more than 3 weeks marked as available.
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5/5
I bought my house through Pedder in Sydenham 7 years ago and have just sold it through Pedder in Forest Hill and they were excellent on both purchase and sale! Dan in the Forest Hill office could not have been more helpful, supportive, and professional, he went way over and above at every stage and I can not recommend them highly enough.PositiveResponsiveness, Quality, Professionalism
5/5
Hanne is a great agent
Hanne is a great agent - she was really responsive and managed our sale incredibly professionally. And she’s lovely to boot.
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5/5
Excellent Buyer Experience
We have had a very positive experience of purchasing a property with Pedder, Dulwich Village. Hanne, the Sales Consultant, was open, responsive, supportive and proactive in relation to us finding the best property in a very busy market. We feel very thankful to have had such a positive experience and we cannot recommend her and the Pedder, Dulwich Village team more highly.
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!
5/5
Pedder made the process of buying my first home as easy as possible and were very helpful the whole way through, from the first viewing to completion. Very responsive to any questions I had and I really appreciate all the help from Caterina! Would recommend.
5/5
Pedder Forest Hill were excellent throughout the sale of my flat in September 2021. The advice, support and responsiveness of Shannon and Daniel was invaluable. I would recommend Pedder Forest Hill.
5/5
We ended up hiring Pedder for the sale of our property having been through a bad experience with our previous agent, KFH. It was the best decision! They were absolutely brilliant throughout the whole process. Daniel at Forest Hill but also Alexander at Crofton Park worked together on our sale and it was oh so smooth and successful. Super responsive and helpful at every stage. We had accepted an offer within a week... Could not reccomend highly enough. Thanks to everyone at Pedder.
5/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Herne Hill has the most, with 498 reviews rated 4.8 out of 5, followed by Lewisham with 478.
The 10 Pedder offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2018.