Trusted Agent profile
★★★★★
1,391 reviews across 10 offices and 2 platforms
Pedder has 10 offices, in Southwark (two offices), Lewisham, London (six offices) and Lambeth. Together they have 1,391 reviews on two platforms, rated 4.7 out of 5 overall.
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Pedder's 10 offices, most reviewed first. Each has its own page.
Pedder is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2020.
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Pedder and its branches won The Negotiator Awards in two years, most recently 2019.
Negotiator Awards winners in two years, the group and its branches: 2019, 2018.
2019 2 Bronze The Negotiator Awards 2019 winners
2018 1 Silver The Negotiator Awards 2018 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAfter over 6 years of living in my flat, I couldn't ask for a better property manager than Pedder, in particular Travis Potts who is not only responsive and efficient in his role but incredibly invested in his profession and sensitive to tenants' needs. Travis, thank you for being there!
5/5
GoogleTravis has been by far the best property manager we've ever had. He's always been quick, efficient and responsive. What more could you want? Thanks Travis.
5/5
GoogleWe sold our house through Pedder's and can highly recommend the company. Callum was the principle agent in charge of the sale and was always available to help throughout the process providing very good communication.
5/5
GoogleHad a lovely easy sale with Pedder Crystal Palace. Carolina did such a brilliant job of keeping everything moving/ chasing up slow moving parts of the process that i was able to almost forget I was selling my flat! Would 100% use again in the future.
1/5
GoogleI’ve received the worst service from this agency. I’ve contacted them to book a viewing for a property I was very interested in. I was assisted by Scott over the phone which managed to get me a viewing after a questionnaire I had to go through. After going through all the questions he finally booked a viewing for the following day. Normally when you book a viewing every agency will send you an email of confirmation with details and specific address of the property. I’ve never received the email. I called them back once and I asked Scott to repeat my email address in case he had the right one, his answer was “I already know the email, I will send it when I can”. I had to call them again to remind them to please send me a email with the address of the property. Scott failed to send me the email despite all my attempts of communication. I would never recommend this agency as they have really poor customer service and lack of etiquettes.
Hi Cindy, Apologies for the delay in you receiving an email regarding your viewing. The delay was due to an unusual volume of requests and enquiries about that particular property. I am pleased you have managed to secure a booking and you should have received the confirmation email by now. If you have any further queries please do give us a call, we're happy to help. Kind Regards, Grace
5/5
GoogleI've used Pedder for renting. Scott and Samantha have been great throughout - their communication is super clear, they are really responsive and patient answering every question I had. They are also more personable compared to a lot of other property managers I've dealt with, which is refreshing
5/5
TrustpilotProfessional team work
In these uncertain times, Pedder were most professional with their guidance and support. During the process of selling and renting property their well co-ordinated teams were all most knowledgable, each conscious of its current stage to promptly advise me. This was valuable as when inevitably some team members were out of the office, someone was present at all times to update me on progress. Their management was impeccable, again every necessary check and service being provided quickly. I found this most reassuring.
Thank you for your kind review!Very best wishes,Pedder
5/5
TrustpilotPerfect
A very smooth journey we had with Peddler from beginning to end. Very grateful to Dan and the team at Forest Hill for their professionalism, active engagement and advice at every step; particularly overcoming a few minor bumps we had.
Thank you for your review!Best wishes,Pedder
5/5
TrustpilotCarolina was super pleasant and…
Carolina was super pleasant and informative when showing me around properties. Fully listened and understood my needs. Highly recommend
Thank you for your kind review!Best wishes,Pedder
5/5
TrustpilotPedder are a brilliant agency with…
Pedder are a brilliant agency with exceptional staff!
Thank you for your kind review!Best wishes,Pedder
5/5
TrustpilotGood service and very helpful as my…
Good service and very helpful as my letting agent
Thank you for your great lettings review!Best wishes,Pedder
5/5
TrustpilotThe team at Pedder were excellent
The team at Pedder were excellent. Dan and Shannon were a pleasure to work with and despite solicitors being difficult on both sides of the deal, they worked tirelessly to make sure everyone stayed well informed and worked with transparency and integrity.
Thank you for your lovely review!Best wishes,Pedder
5/5
TrustpilotAn excellent team at Pedders
Have used Pedders for many years as my letting agents and always received excellent service from them. When I decided I wanted to sell my property I had no hesitation in instructing them to take care of the sale. Again, I was extremely satisfied with how they handled everything. Special thanks to Natasha, Nora (lettings) and Carolina (sales).
Thank you for your great review!Best wishes,Pedder
5/5
TrustpilotSmooth process from start to finish…
Smooth process from start to finish selling our flat with Dan and the team at Pedder Forest Hill. Great Service and would highly recommend.
Thank you for your kind review!Best wishes,Pedder
5/5
TrustpilotHad a fantastic experience with Esme…
Had a fantastic experience with Esme and Dan at Pedder Forest Hill. Very easy to chat with from the beginning and great communication throughout. Found me a tenant for my flat very quickly and everything went through very smoothly and efficiently. Thanks again. Richard.
Thank you for your glowing review!Best wishes,Pedder
5/5
TrustpilotI highly recommend Daniel at Pedder
I highly recommend Daniel at Pedder as an estate agent. As first-time buyers, he guided us through the process of purchasing our new home in Forest Hill with exceptional professionalism and expertise.Daniel's excellent communication, extensive market knowledge, and negotiation skills made our experience smooth and successful. We are grateful for his dedicated service and would gladly work with him again. Thank you, Daniel, and the Pedder team!
Thank you for your detailed review!Best wishes,Pedder
5/5
TrustpilotMost effortless moving!
Couldn’t recommend more Pedder! Cristina was incredible - she was so so helpful and nice throughout the whole process. I think it was the most effortless moving I had while living in London!
Thank you for your lovely review!Best Wishes,Pedder
5/5
TrustpilotPedder's West Norwood branch provided…
Pedder's West Norwood branch provided attentive and excellent service in selling my home. Day-to-day contact with the branch manager and sales colleague could not have been better, professional and friendly.This was backed-up with timely and efficient administration.
Thank you for your kind review!Best Wishes,Pedder
4/5
GoogleVince and the team were extremely efficient and supportive through the whole process. Their communication was excellent. Thank you
5/5
Google5 stars for an excellent service. Vince was key to finalise the transaction for the purchase of my current property. He took over when the transaction seemed to have come to a dead end and managed instead to bring it successfully to a conclusion. I recommend Pedder and Vince for the great service!
5/5
GoogleVery happy with the service from Pedder. Vince Spoto was helpful and supportive throughout the process even when we met bumps in the road. Generally the sale of our house went very smoothly and we were very happy. Would recommend them to others.
5/5
GoogleI am very happy with the service Pedder provided in the sale of our property. Vince Spoto has been very helpful, with clear communication and calm approach. I found Vince very reassuring, which help us get on with the rest of the ins and outs of selling a property. I would recommend Pedder to anyone thinking of buying or selling a property.
5/5
GoogleI am very happy with the way Pedder handled the sale of our flat. Very efficient, keeping us informed all the way by phone and e-mail. They set a lot of viewings and found us a first time buyer very quickly. We dealt with Vince and Ollie and they were very pleasant and polite. I highly recommend them.
5/5
TrustpilotPedder were really helpful on our move
Pedder were really helpful on our move, especially Andreea who was so helpful during the move.
Thank you for your great review!Best Wishes,Pedder
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Herne Hill has the most, with 498 reviews rated 4.8 out of 5, followed by Lewisham with 478.
The 10 Pedder offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2018.
