5/5
Can’t recommend them highly enough. Extremely friendly, professional and proactive. Everything that we could have wanted.
Trusted Agent profile
★★★★★
1,379 reviews across 10 offices and 2 platforms
Pedder has 10 offices, in Southwark (two offices), Lewisham, London (six offices) and Lambeth. Together they have 1,379 reviews on two platforms, rated 4.7 out of 5 overall.
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Pedder's 10 offices, most reviewed first. Each has its own page.
Showing 1,014 reviews on Google only. Show every review
5/5
Can’t recommend them highly enough. Extremely friendly, professional and proactive. Everything that we could have wanted.
3/5
We found the team to be quite misleading and game-playing for much of the process of buying a home. We found Daniel to be very friendly in the beginning, and then just straight up pushy and tactical. …
5/5
Pedder have been so reliable and communicative. Robin went out of his way to make our overseas move as smooth as possible.
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
4/5
Pedder's have been our letting agents for many years when we had to move out of town due to a change in job locations. Initially we were under Robin's wing then continuing with Derek holding fort as property manager. They are friendly, professional and quick to help resolve maintenance matters.
Thank you for your review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
Rented through Pedder for 18 months. Derek was my property manager and was very responsive and helpful throughout. Deposit return no problem at the end as well so none of the traditional concerns with rental agents etc.
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
We’ve had such a positive experience with Derek as our property manager whilst living in our flat in West Dulwich for nearly two years. He’s been incredibly helpful, proactive and efficient throughout, always quick to respond and willing to go the extra mile. Nothing has ever felt like too much trouble, and it’s clear that he genuinely cares about providing a great service. We really appreciate all his help and would happily recommend Derek and Pedder to anyone!
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
Derek has been fantastic to work with as our property manager. He has been incredibly diligent, responsive and helpful, and has consistently gone the extra mile to help us with anything we've needed. What I particularly appreciate is that Derek takes ownership of things and follows them through. He's always been approachable, communicates clearly and has made managing the property considerably easier for us. We've really appreciated all his help and would have no hesitation in recommending Derek to other landlords.
Thank you for your 5* review. We will be certain to pass on your feedback to the team!
5/5
I couldn’t recommend Pedder any more highly, especially after an awful experience using Purplebricks to manage my first tenancy. My property manager Pia was friendly, knowledgeable and efficient. She always responded promptly and gave me guidance when there were issues I wasn’t sure how to approach. With the property being on the older side, there were a few maintenance problems here and there, but these were quickly resolved. The fully-managed fee was definitely worth the lack of stress! Great staff and great service 😊
Thank you for your 5* review for Pedder. We will be certain to pass on your feedback to the team!
5/5
The agency was efficient and professional. They handled everything well and arranged the full return of my deposit, following the landlord’s instructions. Overall, I’m satisfied with the service I received.
Thank you for your 5* review for Pedder Forest Hill. We will be certain to pass on your feedback to the team!
5/5
David, Harriet and the team were responsive, professional and helpful - would recommend.
Thank you for your 5* review for Pedder East Dulwich. We will be certain to pass on your feedback to the team!
5/5
Pedder sold our house in three weeks and held our hand throughout the whole process. Harriet, David and the team were all excellent and kept us well informed at every step.
Thank you for your 5* review for Pedder East Dulwich. We will be certain to pass on your feedback to the team!
5/5
Pedder were great at keeping us informed about viewings and market conditions. During the process, Callum kept us updated and was helpful in keeping things moving as we sought to completion.
Thank you for your 5* review for Pedder East Dulwich. We will be certain to pass on your feedback to the team!
5/5
⭐⭐⭐⭐⭐ We had an absolutely fantastic experience with Matthew and Pedder. Selling our …
Thank you for your 5* review for Pedder Crystal Palace. We will be certain to pass on your feedback to the team!
1/5
Awful. Wish there was an option to leave no stars. Avoid at all costs.
We’re very sorry to hear that you feel this way. We take all feedback very seriously and would welcome the opportunity to understand what happened and address any concerns you may have had. … More
1/5
Our experience with Pedder is defined by nothing other than negligence, incompetence and a complete lack of accountability. …
We’re sorry to read your review and that you remain unhappy with how this situation was handled. As this relates to an individual tenancy and involves confidential details, it would not be appropriate to respond to every point publicly. … More
5/5
The agency was efficient and professional. They handled everything well and arranged the full return of my deposit, following the landlord’s instructions. Overall, I’m satisfied with the service I received.
Thank you for your 5* review for Pedder Forest Hill. We will be certain to pass on your feedback to the team!
1/5
Had a bad experience with Pedder when trying to view properties and trying to engage for more viewings. Did one viewing where the agent sent to do the viewing knew 0 about the property and have since been stonewalled on any further properties with no explanation which is quite surprising given their reviews, and frustrating for a single first time buyer looking in Forest Hill.
Dear Natasha, We’re sorry to hear that you’ve had this experience and that we haven’t provided the level of service you expected. We’re particularly disappointed to hear that you felt you were not given sufficient information during your viewing and that you subsequently felt you were being ‘stonewalled’. This is certainly not the case, nor is it the level of service we strive to provide, and it is not reflective of the feedback we typically receive from our customers. All of our properties have a detailed information form containing key information about the property and answers to 99% of the questions buyers are likely to have. We’re also sorry that you missed out on the property in question, which received multiple offers shortly after coming to the market and ultimately sold for well in excess of its asking price. I have checked our system and can see that we have continued to send you details of suitable properties that we believe may be of interest to you. You are, of course, very welcome to view any of the properties we are currently marketing, and we will continue to keep you updated whenever we have other suitable opportunities. Please feel free to contact our Sales Manager, Shannon, at shannon@pedderproperty.com, who will be very happy to assist you personally and ensure you are properly looked after going forward. We hope we can help you find your first home and, in doing so, change your perception of Pedder and the service we provide.
5/5
A total pleasure to deal with Property Manager Derek Law. Pedder have been incredible agents and responded to all our needs quickly and courteously over the last 7 years. They really do run South East London in my opinion!
Thank you for your 5* review for Pedder Herne Hill. We will be certain to pass on your feedback to the team!
5/5
I couldn’t recommend Pedder any more highly, especially after an awful experience using Purplebricks to manage my first tenancy. My property manager Pia was friendly, knowledgeable and efficient. She always responded promptly and gave me guidance when there were issues I wasn’t sure how to approach. With the property being on the older side, there were a few maintenance problems here and there, but these were quickly resolved. The fully-managed fee was definitely worth the lack of stress! Great staff and great service 😊
Thank you for your 5* review for Pedder. We will be certain to pass on your feedback to the team!
5/5
Derek was portfolio manager for the property I rented and he has been a delight to deal with. He was responsive and patient but also extremely polite in dealing with various issues as well as in conducting property inspections
Thank you for your 5* review. We will be certain to pass on your feedback to the team!
1/5
Had a bad experience with Pedder when trying to view properties and trying to engage for more viewings. Did one viewing where the agent sent to do the viewing knew 0 about the property and have since been stonewalled on any further …
Dear Natasha, We’re sorry to hear that you’ve had this experience and that we haven’t provided … More
4/5
The Pedder team, and Callum in particular, have been invaluable in selling our property. His persistence, professionalism and good humour throughout were appreciated and enabled a highly satisfactory outcome for all parties. I would strongly recommend Pedder as a knowledgeable local estate agent.
Thank you for your 4* review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
Really happy we used Pedder East Dulwich. David, Callum and the wider team were great from start to finish. We ended up with the purchasers solicitors asking many many many questions which meant the process took time. Callum, in the main, kept good dialogue going between us and the buyers which really helped. Very pleased we chose Pedder from the agents we met. If we had another property to sell in East Dulwich we would use Pedder again.
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
I recently sold a flat in Denmark Hill. Callum was really professional and helped me achieve asking price. Harriet helped throughout the sale, communicating with myself and the buyers solicitors to ease the process along. Excellent
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
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Herne Hill has the most, with 490 reviews rated 4.8 out of 5, followed by Lewisham with 478.
The 10 Pedder offices, by town:
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