Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleVanessa & Vicki were amazing helping my partner and I purchase our first home. Super easy to communicate with and helped in any way they could. Would recommend John Payne's to anyone. Thanks again!
Joel · 20 April 2025 · Payne Associates Coventry (221 Albany Rd)
Agent replied · 20 March 2026
Hi Joel,
Thank you so much for your kind words! We're thrilled to hear that Vanessa and Vicki made your first home buying experience a smooth and positive one. It was a pleasure assisting you and your partner, and we truly appreciate your recommendation. Wishing you all the best in your new home!
The John Payne's Team
★★★★★ 5/5
GoogleVery efficient hard working Team of Payne Estate Agents were very helpful and good communication by Vicky and Vanessa. We were the buyers of this property and did not ask cash from anyone but our surveyors pointed damp and other issues with the property, so asked to get the repairs done before buying it or reduction! The lady of the property who was selling invited us her self in to show the property when I was just looking around to see where about is this property allocated and what it looks like before I make an appointment with estate agents. There wasn’t any harassment from us at all as contact numbers were exchanged to discuss if there were any issues. As the estate agents concerned both ladies were doing their job to accommodate both parties. I would highly recommend this Estate Agents for their brilliant service.
Rupinder · 18 April 2025 · Payne Associates Coventry (221 Albany Rd)
Agent replied · 20 March 2026
Thank you for taking the time to provide us with such a great review of your experience when buying your new home through us. I am delighted to hear that you were happy with the service you received from the team at our Earlsdon Office. We hope your loving your new home and look forward to seeing you soon. Thank you. John Payne
★★★★★ 5/5
Googlefrom selling to having sold our house Liz (emery) was always on hand to quickly address any queries! brilliant service
Julie · 27 March 2025 · Payne Associates Coventry (165 Daventry Rd)
★★★★★ 5/5
GoogleLiz and the team did an exceptional job of managing the sale of my dad's house, they were very efficient, professional and lovely to deal with and I can't recommend them enough.
Louise · 24 March 2025 · Payne Associates Coventry (221 Albany Rd)
Agent replied · 20 March 2026
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Liz and the team. Thank you. The John Payne Team.
★★★★★ 5/5
GoogleVanessa, Vicki and the team here have been fantastic, after a poor experience with a different agent locally. The communication, help with queries and questions was excellent. My purchase went very smoothly and I'm very happy with my new property. Thanks team.
Stuart · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
Agent replied · 20 March 2026
Thank you so much for your lovely review. We’re really pleased to hear that after a difficult experience elsewhere, the team were able to restore your confidence and provide the level of service you deserve.
Clear communication and support throughout the process are extremely important to us, so it’s great to know that Vanessa, Vicki, and the rest of the team were able to help make your purchase run smoothly.
Thank you for choosing John Payne Estate Agents, and congratulations on your new property, we wish you every happiness in your new home.
★★★★★ 5/5
GoogleIt was a pleasure having John Paynes estate agents manage the sale of our house. From the outset, there was a friendly and honest assessment of the house and the projected value, fantastic photos marketing the property and viewing hosted by the lovely Vanessa. Lots of viewings were booked and offers were quickly received. Paynes helped us assess the offers, the buyers positions and status in or out of a chain. Once we'd accepted an offer Vicki worked with us and the solicitors to ensure the contracts were exchanged smoothly. We can't recommend Payne's estate agents enough :)
Jon · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
Agent replied · 20 March 2026
Thank you so much for your detailed and thoughtful review. We’re delighted you felt supported throughout the entire process from the initial valuation and marketing, through viewings with Vanessa, to Vicki’s guidance in progressing the sale smoothly.
It’s wonderful to know our advice and communication helped make things clear and stress-free, and we truly appreciate your recommendation. It was a pleasure working with you, and we wish you every happiness in your next chapter.
Warm regards,
John Payne Estate Agents
★★★★★ 5/5
GoogleExcellent, professional service from Vanessa and the team, always work really hard to secure purchases and sales
C · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
★★★★★ 5/5
GoogleSold through John Paynes Earlsdon & cant recommend them enough. Professional , efficient, excellent communicators , personable & they go above & beyond . A particular shout out to Vanessa who made the whole process stress free.
Debbie · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
★★★★★ 5/5
GoogleI had a good experience of buying a house. Staff were very supportive.
Harbhajan · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
★★★★★ 5/5
GoogleAlways helpful & considerate whatever the questions. Good to know that experienced people are around during such a big sale/purchase
Would recommend
Maureen · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
★★★★★ 5/5
GoogleThe team at the Earlsdon office have been amazing during my purchase. Friendly, accommodating and kept me updated at every step.
Alex · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
★★★★★ 5/5
GoogleThe team has been brilliant from start to end! It was tough to get over the line but Vanessa and Vicki were patient and always willing to help and advise along the way. Very happy with the service, thank you all!
HANAN7777777 · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
★★★★★ 5/5
GoogleA brilliant team from start to finish. Really looked after me as a client as I lived a distance away from the house. Great at helping me find local tradesmen to sort a couple of issues.
First class service .
Marian · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
★★★★★ 5/5
GoogleMany thanks to John, Vicki & Vanessa for their excellent team work and very professional service throughout. They found and secured my Buyer and saw my sale through from beginning to end always keeping me informed and updated as they were consistently proactive (I never had to "chase"). Their knowledge and experience of property, locale, lending and 'legals' was evident and their constant care, concern and courtesy much appreciated. They took away the stress for me and placed it all on their own shoulders to deal with; hats off to a fabulous team!
Tilly · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
Agent replied · 20 March 2026
We really appreciate you taking the time to provide us with such a glowing review of your experience selling your home with us. As always, I am delighted to hear that you were happy with the service you received, and that the sale was dealt with in a professional manner which is something we pride ourselves on. Thank you again and if we can be of any help in the future, please do let myself or the team. John Payne
★★★★★ 5/5
GoogleJust leaving a quick review here for John and his team at the Earlsdon office. Professional and proactive, nothing too much trouble. Special thanks to Vanessa who went out of her way to get to know us and her tenacity in matching suitable properties that met our needs. She is personable but efficient … and very patient! Thank you Vanessa and team x
Michelle · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
★★★★★ 5/5
GoogleI have used John Paynes many times for our all our conveyancing and would only use them. All of the team are absolutely fantastic they are always friendly, helpful and extremely polite. Nothing is too much trouble for them. They are very professional and work hard as a team. Their communication is first class. I have had the pleasure of dealing with Vanessa and I couldn’t be more happy. Vanessa is a brilliant she’s made this house sale go really smoothly. She is a natural and puts you as a customer and the people she is showing round your house at the heart of what she does. I heard her on my house viewing tell a potential buyer how important her clients are to here, she didn’t know I had heard her and I can’t tell you happy it made me feel.
I can’t recommend Vanessa and all the team at John Paynes enough. Trust me you won’t be disappointed. I am a very happy customer. Thank you Vanessa very much you do a great job.
Sharon · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
★★★★★ 5/5
GoogleAbsolute pros. We're very grateful for the service and would recommend JP’s without hesitation. Throughout, the team were entirely engaged and easy to communicate with. When it came to completion, Vanessa and John went WAY above and beyond to push it over the line. Thanks again!
Chris · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
Agent replied · 20 March 2026
Thank you Chris for taking the time to review what a great experience you had selling and buying your home with us. As always I am delighted to hear how happy you are with the service you received from the team at our Earlsdon Office. If we can be of any assistance in the future please do not hesitate to contact us. Thank you again. John Payne
★★★★★ 5/5
GoogleAS always your service is always impeccable. Everyone I speak to is pleasant and I am kept fully informed of everything as it happens.
I would always recommend your company.
Viv Allen
Stew · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
Agent replied · 20 March 2026
Thank you for taking the time to provide us with such a lovely review of your experience. I was delighted to hear how happy your were with the service you received from the team at our Earlsdon Office. Thank you John Payne.
★★★★★ 5/5
GoogleVery helpful, made selling experience go smoothly.
Mike · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
Agent replied · 20 March 2026
Thank you for taking the time to provide us with a review of your experience when selling your home with our Earlsdon Office. I am delighted to hear that you were happy with the service you received from all the team. The John Payne Team.
★★★★★ 5/5
GoogleWhat an amazing service from start to finish! Great team, friendly and very efficient!! Would highly recommend!
Victoria · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
Agent replied · 23 December 2024
Thank you for taking the time to review your experience of selling your home with us. I am delighted to hear how happy you are with the service you received from Vanessa and the team at our Earlsdon Office. I would like to wish you and your family a Merry Christmas and a Happy New Year in your new home ! Thank you again. John Payne
★★★★★ 5/5
GoogleExcellent service from a very knowledgeable and professional team. Highly recommend
Bob · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
Agent replied · 23 December 2024
Thank you for taking the time to review what a great experience you had dealing with us. As always I am delighted to hear how happy you are with the service you received from the team at our Earlsdon Office. Thank you again. John Payne
★★★★★ 5/5
GoogleVicki and the team were amazing, great at updating me and any questions I had they were eager to help. Cant be any happier with the experience.
Thank you again.
Mia · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
Agent replied · 23 December 2024
Thank you Mia for such a great review of your experience when buying your new home through us. I am delighted to hear that you were happy with the service you received from the team at our Earlsdon Office. We hope your loving your new home and look forward to seeing you soon. Thank you. John Payne
★★★★★ 5/5
GoogleFrom start to finish Vanessa has been nothing but amazing and kept us up to date with everything throughout the whole process. Highly recommend
Sam · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
Agent replied · 23 December 2024
Sam, I was delighted to read your review of your experience whilst dealing with my Earlsdon Office, and especially how well Vanessa supported you through the whole process. If any of the team at our Earlsdon Office can help with anything in the future please let us know. Thank you again. John Payne
★★★★★ 5/5
GoogleJust what you need when selling a house. Always a pleasure to talk to and very helpful with the whole process. Certainly helped me stay sane in the final stages.
Chris · 20 March 2025 · Payne Associates Coventry (221 Albany Rd)
Agent replied · 20 March 2026
Thank you for your lovely review. We’re so pleased to hear that our support helped make the process smoother for you, especially during the final stages. It was a pleasure working with you, and we truly appreciate you choosing John Payne.
Warm regards,
John Payne Estate Agents
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