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Payne Associates reviews

4.7

★★★★★ Excellent

245 reviews across 4 offices and 2 platforms

www.payne-cov.com

Payne Associates has 245 reviews across four offices (Coventry, Coventry, Coventry and Coventry) and two platforms, rated 4.7 out of 5 overall. Payne Associates has the most, 114. Checked 9 October 2026.

Google logo

4.7 / 5

241

Reviews on Google

All 4 offices

View Agents logo

5.0 / 5

4

Reviews on View Agents

All 4 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Payne Associates's four offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Payne Associates. Each award is assessed separately from the review sites.

Latest reviews from every Payne Associates office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We were very please with the service and advice we got from John Paynes. The valuation visit was slick and smooth and we accepted a buyers offer withing a week of going on the market. The property we bought was also with John Paynes and there was no trouble arranging visits prior to settlement. We were fortunate that there was no chain involved but about 4 months from start to finish seems very good to us. We would heartedly recommend John Paynes if you are considering selling or buying property. Keith Hart.

Keith · 20 August 2026 · Payne Associates

5/5

Google

Brilliant service in our house buying. Vicki and Vanessa were brilliant and made everything smooth! Thankyou

Dan · 8 August 2026 · Payne Associates

Agent replied · 22 August 2026

Thank you for your lovely review! We’re delighted that Vicki and Vanessa made your house buying experience so smooth. We’ll be sure to pass on your kind words, and we wish you every happiness in your new home!

5/5

Google

Thank you Vicki for helping me Purchase the property, you were very helpful and you exceeded my expectations many thanks to you an the Team.. Kind regards Ryan

Ryan · 8 August 2026 · Payne Associates

Agent replied · 22 August 2026

Thank you for your lovely review! We’re delighted that Vicki and the team could help with your property purchase and exceed your expectations. We’ll be sure to pass on your kind words. Wishing you every happiness in your new property!

5/5

Google

Very easy to work with. Liz was great and super flexible. Sale completed in just over a month. Very efficient! Would definitely buy a house from them again.

Chris · 1 August 2026 · Payne Associates

Agent replied · 22 August 2026

It's always so exciting when a sale goes through in record speed and we are thrilled that you had a great experience with our team. Thank you very much for taking the time to write this glowing review. Hopefully we can find another property for you in the future.

5/5

Google

All of John Payne's team who worked on our sale were knowledgeable, ever patient and professional - everything that we needed. Thank you.

Peter · 1 August 2026 · Payne Associates

Agent replied · 22 August 2026

Thank you for your kind review! We’re delighted that the team’s knowledge, patience and professionalism helped you throughout your sale. It was a pleasure assisting you, and we wish you all the very best for the future.

5/5

Google

Selling a house can be a long and frustrating process; mine took a year, however, Paynes made the experience much smoother. Helen and Liz in particular were excellent at keeping everything on track and ensuring we were informed every step of the way. Their communication, professionalism, and support throughout the sale were greatly appreciated. I would highly recommend Paynes to anyone looking to buy or sell a property.

Anita · 22 July 2026 · Payne Associates

Agent replied · 22 August 2026

Thank you Anita for this glowing review which our sales team were delighted to receive. It was a challenging sale but we are thrilled to have completed the process for you and wish you every happiness in the future. Thank you for choosing John Payne Estate Agents to market your home.

5/5

Google

Great service from start to finish, a tricky sale that needed plenty of attention. I was kept updated until the final day which i felt was important. Thanks team, John (no relation).

John · 22 July 2026 · Payne Associates

Agent replied · 22 August 2026

Thank you for your kind review, John! We’re delighted we could guide you through a tricky sale and keep you informed every step of the way. Your feedback means a great deal to the whole team, and we loved the “no relation” clarification! Wishing you all the very best.

5/5

Google

From start to finish the process of selling the house was made easier and less stressful using Payne’s. Both Vanessa and Vicki were an absolute joy to work with and I cannot recommend them highly enough.

Julian · 22 July 2026 · Payne Associates

Agent replied · 22 August 2026

Thank you for your wonderful review and recommendation! We’re delighted that Vanessa and Vicki helped make selling your house easier and less stressful. We’ll be sure to pass on your kind words to them both. Wishing you all the very best for the future!

4/5

Google

Rating only, no written review.

Faye · 22 June 2026 · Payne Associates

Agent replied · 22 August 2026

Thank you for the five-star review! We really appreciate your support and are delighted you had a positive experience with our team.

5/5

Google

Just sold my house via Payne in Coventry. Through no fault of theirs, it took over a year (First buyer pulled out; also had issues with the estate management company). Throughout this time, Payne were doing everything they could to expedite matters. If I were ever to sell another house in the area, I wouldn't hesitate to use them again. Thanks to everyone at Payne (especially Helen!)

Johnny · 22 May 2026 · Payne Associates

Agent replied · 22 June 2026

With many thanks for your kind review. We really appreciate the time that you have taken to write lovely review for our sales team. It was a challenging sale but with some determination we are delighted that it reached completion.

5/5

Google

Great experience dealing with Vicki and co. Highly recommend

Donna · 22 May 2026 · Payne Associates

Agent replied · 22 August 2026

Thank you so much for your kind words and recommendation. It was an absolute pleasure assisting you, and we’re delighted to hear you had a great experience with Vicki and the team. We really appreciate your support and look forward to helping you again in the future.

5/5

Google

Excellent service!!! Vicki and Vanessa were brilliant and they were so lovely 100% recommend working with them

Elizabeth · 22 May 2026 · Payne Associates

Agent replied · 22 August 2026

Thank you so much for your wonderful review! We’re thrilled to hear you received excellent service from Vicki and Vanessa. They’ll be so pleased to know their hard work and friendly approach made such a positive impression. Your recommendation means a great deal to us. Thank you again for your support!

5/5

Google

Having recently meet Lily we can honestly say she is very professional in her role keeping us well informed of the progress in our sale. We feel she will be a valued member of the John Paynes team. We wish her lot's of luck for her future.

Ian · 13 April 2026 · Payne Associates

Agent replied · 13 April 2026

Dear Ian, Thank you for your kind words about Lily. We are thrilled to hear that you found her professional and informative during your sale process. Your support means a lot to us, and we are confident that Lily will continue to excel as a valuable member of the John Paynes team. We wish her all the best in her future endeavors and appreciate your thoughtful wishes. If you need anything else, feel free to reach out. Best regards, John Paynes Team

5/5

Google

The Payne estate agent is a powerful agency and incredible service and helpful support .l really really thankyou so much for have you been help me morethan enough? Wish we will catch up soon with other property?

Yoseif · 30 March 2026 · Payne Associates

Agent replied · 13 April 2026

Thank you very much for taking the time to write us this wonderful review. It was a pleasure to help you and we are delighted that you experienced great service from us here at John Payne estate agents. We will be ready if you are looking to purchase another property.

5/5

Google

Staff so friendly polite and professional would definitely buy a house through them

Matt · 20 February 2026 · Payne Associates

Agent replied · 22 April 2026

Thank you Matt for your kind words. We’re so pleased to hear that you found our team friendly, polite and professional, that’s exactly the service we strive to provide. We’d be delighted to help you with your next purchase when the time comes. Thanks again for your support. John Payne 🏠

5/5

Google

The team at John Payne's Earlsdon office did a great job. They were very professional and provided support and guidance through the marketing and sale of the property. Overall a very positive experience, and I would definitely recommend them.

Ian · 20 February 2026 · Payne Associates

Agent replied · 22 April 2026

Thank you Ian for your kind review. We’re delighted to hear you had such a positive experience with our Earlsdon team. Providing professional support and guidance throughout the marketing and sale process is exactly what we aim for, so it’s great to know this made a difference. We really appreciate your recommendation and wish you all the best moving forward. John Payne 🏡

5/5

Google

Great estate agents extremely professional and extremely friendly would really recommend to anyone

MrDakin93 · 13 February 2026 · Payne Associates

Agent replied · 13 April 2026

Thank you very much for your kind words and recommendation! At John Payne Estate Agents, we strive to provide professional and friendly service, and it's wonderful to hear that you had a positive experience. If you ever need assistance in the future, please don't hesitate to reach out!

5/5

Google

Hand on heart this team is the best I’ve ever came across! Brilliant from start to finish on my 1st home, lots of help and guidance from many staff including Vicki. I would highly recommend you ask for Vanessa M she’s very informative, warm and super professional in all situations! Thank you Team x

Faz · 20 December 2025 · Payne Associates

Agent replied · 20 March 2026

Thank you so much for your fantastic review, it truly means a lot to us. We’re absolutely delighted to hear that your experience with John Payne Estate Agents was such a positive one, especially on your first home purchase, which is such an exciting milestone. We’re really pleased that you felt supported and guided throughout the process, and your kind words about Vicki and Vanessa will mean a great deal to them. Vanessa’s warmth, professionalism, and clear communication are qualities we’re very proud of, and it’s wonderful to see them recognised. Thank you for your recommendation and for putting your trust in the John Payne team. We wish you every happiness in your new home and hope to work with you again in the future.

4/5

Google

Rating only, no written review.

Steve · 13 December 2025 · Payne Associates

Agent replied · 13 April 2026

Thank you very much for taking the time to write us a review. Feedback is very important to our teams.

5/5

Google

Pleasure to deal with from the start to final completion, professional personal service from all members of staff, willing to go above and beyond. Always ready to advise. Would recommend 100%

NODDY · 13 December 2025 · Payne Associates

Agent replied · 13 April 2026

Thank you, NODDY! We’re thrilled to hear about your positive experience with our team at John Payne Estate Agents. Providing exceptional service is our priority, and we're glad we could assist you throughout the process. Your recommendation means a lot to us! If you need anything in the future, don't hesitate to reach out.

5/5

Google

Professional, friendly & efficient ! We dealt with Lilly-Jo when selling our property & we wouldn’t hesitate to use again & would highly recommend.

Tracey · 13 December 2025 · Payne Associates

Agent replied · 13 April 2026

Thank you so much for your kind words, Tracey! We're thrilled to hear that Lilly-Jo provided you with a professional and efficient experience. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

5/5

Google

Lily has been outstanding for us with our house sale with John Paynes Estate Agents. Her communication has been superb throughout and she has already secured multiple viewings and offers on our property within less then 3 weeks on the market. An extremely good client service and we would most definitely use John Paynes estates agents and Lily in the future . Highly recommended Sam

S · 13 December 2025 · Payne Associates

Agent replied · 13 April 2026

Thank you so much for your wonderful review, Sam! We're thrilled to hear about your positive experience with Lily and our team at John Payne Estate Agents. Your satisfaction is our priority, and we're glad we could assist you with your house sale. We look forward to working with you again in the future!

5/5

Google

Honestly the best estate agents in Coventry we have dealt with in our moving process even though we only bought from them. Vanessa is so good at her job, she found us a the perfect property at short notice. She is so personable and professional. Vicki has been a fantastic communicator and kept us up to date fully along the process even helping facilitate surveys to help progress the sale. I can not thank these ladies enough.

Amy · 22 November 2025 · Payne Associates

Agent replied · 20 March 2026

Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that you had such a positive experience with our team, even as a buyer. Vanessa will be thrilled to know she was able to help you find the perfect property at short notice, and Vicki will be delighted to hear how much you appreciated her communication and support throughout the process. We’re proud of the care and professionalism they bring to their work every day. Thank you again for your kind words, they truly mean a lot to the whole team. We wish you every happiness in your new home. The team at John Payne Estate Agents

5/5

Google

Fabulous estate agents and team. Fast and smooth purchase of my property, would highly recommend x

Sarah · 20 November 2025 · Payne Associates

Agent replied · 20 March 2026

Sarah, thank you so much for your wonderful review. We’re delighted to hear that your purchase was handled quickly and smoothly, and we truly appreciate your recommendation. It was a pleasure assisting you with your move. Thank you again from all the team at John Payne Estate Agents.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Payne Associates

How many reviews does Payne Associates have?

Payne Associates has 245 reviews across its four offices, rated 4.7 out of 5 overall: 241 on Google, 4 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Payne Associates office has the most reviews?

Payne Associates has the most, with 114 reviews rated 4.9 out of 5, followed by Payne Associates with 88.

Where are Payne Associates's offices?

Payne Associates, 221 Albany Rd, Earlsdon CV5 6NF; Payne Associates, 165 Daventry Rd, Cheylesmore CV3 5HF; Payne Associates, 312 Walsgrave Road, Walsgrave CV2 4BL; Payne Associates, 20 New Union St CV1 2HN.

Has Payne Associates won any awards?

Yes. In The Trusted Agent 2026 awards: Payne Associates, Coventry won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.