Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe have just bought our first home through Palmer & Partners. Brady and Macauley are so helpful and throughout the process of it all kept us up to date with what was happening. Thank you so much.
Mollie · 13 December 2024 · Palmer & Partners Clacton-On-Sea
Agent replied · 22 November 2024
Hi Mollie,
Congratulations on buying your first home! We are absolutely delighted to hear that Brady and Macauley provided you with such helpful support throughout the process.
Keeping our clients informed and up to date is a top priority for us, and it's wonderful to know that they made your experience a positive one. Your kind words mean a lot to our team, and we appreciate you taking the time to share your feedback.
Thank you for choosing Palmer & Partners for this important step in your life. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Best wishes in your new home!
★★★★★ 5/5
GoogleReally pleased with the services received from Tom Bishop from Palmer and Partners! My friend purchased a flat in Ipswich and I assisted with the transaction (sales progression process). It has been a long journey, but the agents have been understanding, supportive, liaised professionally with the vendor; kept us updated and we felt at ease to be in direct connection with a competent agent. Thank you for your patience and professionalism! As an agent myself, I would recommend their services to other buyers/ sellers alike.
Georgiana · 10 December 2024 · Palmer & Partners, Suffolk
Agent replied · 24 December 2024
Hi Georgiana,
Thank you so much for your thoughtful feedback! We’re delighted to hear about your positive experience with Tom Bishop and the team at Palmer & Partners during your friend's flat purchase in Ipswich.
It’s wonderful to know that our agents were understanding and supportive throughout the sales progression process. We strive to keep our clients well-informed and at ease, and your recognition of our professionalism truly means a lot to us.
As a fellow agent, your recommendation is incredibly valuable, and we appreciate you taking the time to share your experience. If you or your friend need any assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing Palmer & Partners!
★★★★★ 5/5
GoogleI recently sold my property on Winston Avenue Prettygate. I’m so thankful to everyone at palmer and partners for all there help in selling the property for in excess of asking price and ensuring the sale process went through with no hiccups. I would highly recommend to anyone. Lovely people.
Alfie · 10 December 2024 · Palmer & Partners Colchester
★★★★★ 5/5
GoogleEva Herbert , Thank you , Very impressed by the way you handled my application , easy to contact and very professional
Would recommend using palmers and partners
Tony · 5 December 2024 · Palmer & Partners Colchester
Agent replied · 10 December 2024
Hi Tony,
Thank you for your kind words! We’re thrilled to hear that Eva Herbert provided you with such professional and accessible support during your application process.
Your appreciation means a lot to us, and we are grateful for your recommendation of Palmer & Partners. We strive to make every experience easy and positive for our clients.
If you need any further assistance in the future, please don’t hesitate to reach out.
★★★★★ 5/5
GoogleWe have used Palmers and Partners a few times and on all occasions have found them, professional, responsive and great to work with. I wouldn't hesitate to recommend them to anyone.
Tara · 1 December 2024 · Palmer & Partners, Suffolk
Agent replied · 8 December 2024
Hi Tara,
Thank you so much for your continued trust in Palmer & Partners! We’re thrilled to hear that you’ve had positive experiences with us multiple times and found our team to be professional, responsive, and great to work with.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. If there’s anything more we can do for you in the future, please don’t hesitate to reach out.
Thank you once again for choosing us!
★★★★★ 5/5
GoogleI would highly recommend Palmers & Partners - from the offset they were professional, kind and friendly. It took a long time for myself to find another property and at no point did I feel pressured by P&P and they were able to ease my anxiety and support me through my journey.
Lasharn · 1 December 2024 · Palmer & Partners, Suffolk
Agent replied · 8 December 2024
Hi Lasharn,
Thank you so much for your glowing recommendation! We are delighted to hear that your experience with Palmer & Partners was so positive from the very beginning.
It's great to know that our team was professional, kind, and friendly while supporting you through the property search process. We understand how important it is to feel relaxed and supported during such a significant journey, and we’re glad we could help ease your anxiety along the way.
Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing Palmer & Partners!
★★★★★ 5/5
GoogleAn amazing team! Thank you so much, James, Zak, and Dian, for being such lovely people.
Leena · 26 November 2024 · Palmer & Partners Colchester
Agent replied · 10 December 2024
Hi Leena,
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team. James, Zak, and Dian will be delighted to know that their efforts made an impression on you.
We strive to create a supportive and friendly atmosphere for all our clients, and it’s wonderful to hear that you felt that during your interactions with us.
Thank you for taking the time to share your feedback. If you need anything else in the future, please don’t hesitate to reach out!
★★★★★ 5/5
GoogleWe have just recently started a new tenancy with palmer and partners Eva Herbert has been working with us and she has been excellent at dealing with everything that has needed to be done to get us in our new home.
Charlie · 26 November 2024 · Palmer & Partners Colchester
Agent replied · 10 December 2024
Hi Charlie,
Thank you for sharing your experience with us! We’re delighted to hear that your new tenancy with Palmer & Partners has started off on such a positive note.
It's fantastic to know that Eva Herbert has been excellent in assisting you with everything needed to get you into your new home. We take pride in our team's commitment to providing top-notch service, and your feedback is greatly appreciated.
If you have any questions or need further assistance as you settle in, please don’t hesitate to reach out. Welcome to your new home, and thank you for choosing Palmer & Partners!
★★★★★ 5/5
GoogleI would highly recommend Palmer & Partners and in fact I already have to a work colleague. I've just sold my home through them and they were professional, friendly and consistent throughout the process. I was super impressed and grateful to have dealt with Chelsey and Tom who were great! Thank you all!
Emma · 24 November 2024 · Palmer & Partners, Suffolk
Agent replied · 8 December 2024
Hi Emma,
Thank you so much for your high recommendation and for taking the time to share your positive experience with Palmer & Partners! We are thrilled to hear that you recently sold your home with us and found our team to be professional, friendly, and consistent throughout the process.
We truly appreciate your kind words about Chelsey and Tom, they will be delighted to know that they made such a positive impact on your experience. Our goal is to provide exceptional service to all of our clients, and your feedback reaffirms our commitment to that mission.
Thank you for referring us to your work colleague; it means a lot to us. If you have any other needs in the future or need assistance, please don’t hesitate to reach out.
★★★★★ 5/5
GoogleWe’ve received very professional and attentive service from Eva, our letting agent. She has consistently been kind, responsive, and quick to address any requests we’ve had throughout our tenancy agreement
Luca · 19 November 2024 · Palmer & Partners Colchester
Agent replied · 10 December 2024
Thank you for taking the time to share your experience with Eva! We're delighted to hear that you’ve received such professional and attentive service from her throughout your tenancy.
It’s wonderful to know that Eva has been kind, responsive, and quick to address all your requests. We strive to provide the best possible support to our tenants, and it's rewarding to see that reflected in your feedback.
We truly appreciate your kind words and will make sure to pass them along to Eva. Thank you for choosing us as your letting agent, and please don't hesitate to reach out if you need anything in the future!
★★★★★ 5/5
GoogleA very professional company with friendly employees. Poppy Kilden, during the start of my tenancy, Julie Thompson, throughout my tenancy, and Rachel Johnson, at the end of my tenancy, were incredibly helpful and always provided excellent service with a positive attitude. Highly recommended.
Tuğrul · 19 November 2024 · Palmer & Partners Colchester
Agent replied · 10 December 2024
Hi Tuğrul
Thank you so much for your fantastic feedback! We're delighted to hear that you had such a positive experience with our team, particularly with Poppy, Julie, and Rachel.
It’s wonderful to know that they were incredibly helpful and provided excellent service throughout your tenancy, always with a positive attitude. We pride ourselves on having a friendly and professional team, and your kind words truly reflect our commitment to exceptional customer service.
We appreciate your high recommendation and are grateful for the opportunity to have assisted you. If you ever need anything in the future, please don’t hesitate to reach out.
Thank you once again!
★★★★★ 5/5
GoogleGreat service. I was kept informed throughout the process and Lucy and Claire were excellent!
Paul · 17 November 2024 · Palmer & Partners, Suffolk
Agent replied · 8 December 2024
Hi Paul,
Thank you so much for your kind words! We’re thrilled to hear that you received great service and that Lucy and Claire were excellent in keeping you informed throughout the process.
Communication is key for us, and it’s rewarding to know that our team met your expectations. Your feedback is greatly appreciated, and we’ll be sure to pass along your compliments to Lucy and Claire.
If you need any further assistance in the future, please don’t hesitate to reach out. Thank you again for choosing us!
★★★★★ 5/5
GooglePalmer & Partners were fantastic.
Highly recommended.
All the agents were always giving us 100%.
A special mention for Ollie Findlay.
He was our main contact & always kept us fully up to date.
Always with a positive, cheerie attitude.
Thankyou very much Ollie.
S · 17 November 2024 · Palmer & Partners, Suffolk
Agent replied · 8 December 2024
Thank you so much for your fantastic feedback! We're thrilled to hear that you had a great experience with Palmer & Partners and that our agents consistently gave you 100%.
A special thank you for recognizing Ollie Findlay for his dedication and positive attitude. We pride ourselves on maintaining clear communication and providing a supportive experience, and it’s wonderful to know that Ollie was able to keep you fully updated throughout the process.
Your high recommendation means a lot to us, and we truly appreciate your kind words. If you ever need assistance in the future, please don’t hesitate to reach out.
Thank you once again!
★★★★★ 5/5
GoogleRating only, no written review.
Keith · 13 November 2024 · Palmer & Partners Clacton-On-Sea
Agent replied · 17 April 2026
Thank you very much
★★★★★ 2/5
GoogleJust had a very rude person on the phone they give you houses to look at and when try to view they say no because we not sold.
then how do you know what to get.
pointless we got no where.
David · 13 November 2024 · Palmer & Partners Clacton-On-Sea
Agent replied · 23 October 2024
Hi David.
The Two properties you enquired to view will only take potential buyers if you are at least on the market yourself. As explained this isn’t the same for everyone and is not our policy but the sellers of these have specifically asked for this.
This is out of our control I’m afraid but doesn’t stop us being able to give the details of these properties to you as requested until such time you do decide to come to the market.
★★★★★ 5/5
GoogleRating only, no written review.
Christine · 13 November 2024 · Palmer & Partners Clacton-On-Sea
Agent replied · 17 April 2026
Thank you so much
★★★★★ 5/5
GoogleLovely team to deal with, made our purchase of our first home so straightforward and quick! Big thank you to Brady and team for all your hard work, would definitely recommend!
Lily · 13 November 2024 · Palmer & Partners Clacton-On-Sea
Agent replied · 11 November 2024
Hi Lily,
Huge congratulations on your first home purchase! We're over the moon to hear that Brady and the team at Palmer & Partners made the process so straightforward and quick for you.
We're thrilled that you found our team lovely to deal with - we strive to provide exceptional customer service, and it's wonderful to know that we've achieved this for you. Brady will be delighted to hear your kind words about his hard work, and we'll be sure to pass along your thanks to the entire team.
Thank you so much for recommending Palmer & Partners to others. We're grateful for your trust in us and for the opportunity to have been a part of your home-buying journey.
We wish you all the best in your new home and look forward to being of service to you in the future.
★★★★★ 5/5
GoogleA Pleasure to Deal With!
Macauley helped with our house move, and we couldn't have asked for anyone better! Constant updates between us (the buyer) and the sellers. Kept everyone calm and happy. Really smooth sailing. When Macauley was on leave or wasn't in the office, Brady took over on the odd occasion and was just as incredible.
Thank you to the whole team, and for the goody bag we received. Best estate agents in Clacton!
Nothing was ever a problem, and I asked every question you could as a first time buyer. Thank you all once again.
Mitch · 13 November 2024 · Palmer & Partners Clacton-On-Sea
Agent replied · 23 October 2024
Hi Mitch,
We are absolutely delighted to hear that you had a pleasure-filled experience with Macauley and the team at Palmer and Partners! As a first-time buyer, it's natural to have many questions and concerns, but we're thrilled to hear that Macauley and Brady were always available to provide updates, guidance, and reassurance.
We're so proud of our team for providing a smooth and stress-free experience for you, and for keeping everyone involved in the process calm and happy. It's fantastic to hear that you felt supported every step of the way, and that we were able to exceed your expectations.
A huge thank you for your kind words about the goody bag - we're glad you enjoyed the little surprise! But most of all, we're grateful for the opportunity to have been a part of your home-buying journey.
Your recommendation means the world to us, and we're honored to be considered the best estate agents in Clacton! We look forward to continuing to provide exceptional service to our clients and community.
Once again, thank you for your wonderful review and for choosing Palmer and Partners.
★★★★★ 1/5
GoogleI'm not from Colchester and just rang to enquire about a house on Military Road. The Man i spoke to didn't like the question of how is it valued when there are the same style houses near by cheeper. He got really aggressive and said there's houses more expensive and houses cheeper it is what we say it is. Finding this response odd i said ok ill go do some more research on the area and he tutted at me and slammed down the phone. I was expecting him to tell me it's near a certain school or amenities. Disgraceful behaviour and I hope he dosent further effect the seller with this un professional service.
Amelia · 10 November 2024 · Palmer & Partners Colchester
★★★★★ 5/5
GoogleMoved in to a lovely rented flat in Rowhedge today. Palmers have been amazing, super helpful, kept me informed promptly the whole way through the process. Thank you for being amazing, friendly and great at your job Sophie!
Sarah · 10 November 2024 · Palmer & Partners Colchester
Agent replied · 10 December 2024
HI Sarah,
A huge congratulations on your new home in Rowhedge! We're thrilled to hear that you're enjoying your lovely rented flat.
We're also delighted to hear that Sophie and the team at Palmer & Partners have been amazing, super helpful, and kept you informed every step of the way. Our goal is to make the rental process as smooth and stress-free as possible, and it's wonderful to know that we've achieved this for you.
Sophie will be thrilled to hear your kind words about her service - we'll be sure to pass along your feedback and thanks. We're proud to have team members like Sophie who are dedicated to providing exceptional customer service.
Thank you again for choosing Palmer & Partners and for taking the time to share your positive experience. We wish you all the best in your new home and look forward to being of service to you in the future.
★★★★★ 5/5
GoogleJust a quick thank you to the letting team and Rachel in particular. Just moved out from one of the properties in Rowhedge and the exit detail was excellent. Great communication and clear and concise information when I needed it. Well done Palmer & Partners you have a great team 👍 …
Steve · 8 November 2024 · Palmer & Partners Colchester
Agent replied · 22 November 2024
Hi Steve,
Thank you so much for taking the time to share your positive experience with our letting team, and for the special mention of Rachel. We're delighted to hear that your move-out process was smooth, with excellent communication and clear information.
We pride ourselves on providing top-quality service, and it's wonderful to know that Rachel and the team have met your expectations. Your kind words and thumbs-up are greatly appreciated, and we'll be sure to pass along your feedback to Rachel and the entire letting team.
Thank you for choosing Palmer & Partners for your rental needs. We're grateful for the opportunity to have assisted you and hope you'll keep us in mind for any future property requirements.
★★★★★ 1/5
TrustpilotI'm not from Colchester and just rang…
I'm not from Colchester and just rang to enquire about a house on Military Road. The Man i spoke to didn't like the question of how is it valued when there are the same style houses near by cheeper. He got really aggressive and said there's houses more expensive and houses cheeper it is what we say it is. Finding this response odd i said ok ill go do some more research on the area and he tutted at me and slammed down the phone. I was expecting him to tell me it's near a certain school or amenities. Disgraceful behaviour and I hope he dosent further effect the seller with this un professional service.
Amelia · 4 November 2024 · Palmer & Partners Clacton-On-Sea
★★★★★ 5/5
GoogleI can't fault Palmer & Partners Ipswich. The second time using them in 5 years, and they have once again impressed me from sorting viewings to constant updates throughout the process of selling my property, to helping to close the sale. Special mention to Ollie Findlay who communicated clearly, professionally, and above else, mindfully when things became stressful. Thanks, Ollie!
Richard · 4 November 2024 · Palmer & Partners, Suffolk
Agent replied · 11 November 2024
Hi Richard,
Thank you so much for your wonderful feedback and for choosing Palmer & Partners Ipswich for a second time. We're thrilled to hear that we've impressed you once again with our service throughout your property sale.
It's particularly gratifying to know that you found our team helpful at every stage - from arranging viewings to providing constant updates and assisting with the closing of the sale. We strive to make the selling process as smooth and stress-free as possible for our clients, and it's rewarding to hear that we've achieved this for you.
We're especially pleased to hear about your positive experience with Ollie Findlay. Clear, professional, and mindful communication is exactly what we aim for, particularly during the more stressful moments of a property transaction. We'll be sure to pass along your kind words to Ollie - feedback like this is always appreciated by our team members.
Thank you again for your trust in Palmer & Partners Ipswich and for taking the time to share your experience. We look forward to the opportunity to assist you again in the future should you have any other property needs.
★★★★★ 5/5
GooglePalmer and Partners are very professional. The names I recall; Joe, Sophie and John- because you are respectful and always willing to help with our many requests, you deserve 5-star rating. Many thanks to your entire team.
Mathew · 1 November 2024 · Palmer & Partners Colchester
Agent replied · 8 November 2024
Hi Matthew
We are deeply grateful for your kind words and the 5-star rating you have given us. It is wonderful to hear that Joe, Sophie, and John have made such a positive impact on your experience with Palmer and Partners.
We take great pride in our team's professionalism, respect, and willingness to help with all your requests. Your feedback is a testament to the hard work and dedication of our entire team, and we are thrilled that you feel valued and supported throughout your interactions with us.
Thank you for recognizing the efforts of Joe, Sophie, and John, as well as the rest of our team. We are committed to continuing to provide the highest level of service and support to all our clients.
Once again, thank you for your kind words and for choosing Palmer and Partners. We look forward to the opportunity to assist you in the future.
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