5/5
Good communication with us as vendors and interaction with solicitors. Friendly staff and good value for money.
Agent replied · 23 August 2024
Hi Andrew Thank you for your feedback! We're pleased to hear that you experienced good … More
Trusted Agent profile
★★★★★
913 reviews across 3 offices and 2 platforms
Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.
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Palmer & Partners's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Good communication with us as vendors and interaction with solicitors. Friendly staff and good value for money.
Hi Andrew Thank you for your feedback! We're pleased to hear that you experienced good … More
5/5
Just completed on a sale with Palmers at Clacton. We cannot fault the service received, Brady and his team were efficient helpful and nothing was too much trouble. Thank you
Hi Sally We're delighted to hear that Brady and his team provided efficient and helpful … More
5/5
I just wanted to write a review for Chantel Hinkson who has recently helped my sister move into a rented property. From start to finish Chanel showed so much professionalism, along with a lot of empathy and understanding. She was always available, even on her days off making sure that everything went through so smoothly and easy. Once again Chantel many thanks for helping my Sister find a new home for her and her children which I'm sure she will be very happy in.
Hi Charlotte, Thank you for taking the time to write such a heartfelt review for Chantal Hinkson. We're delighted to hear about the professionalism, empathy, and understanding she demonstrated while helping your sister move into her new rented property. Going above and beyond, even on her days off, shows her dedication to ensuring a smooth and easy process. We're thrilled that your sister and her children have found a new home where they will be happy. Many thanks for your kind words, and congratulations to your sister on her new home!
5/5
I have recently purchased a property being sold by palmer and partners and can not fault the support given by Brady and the team. Would recommend palmer and partners with anyone planning on selling there property. Very good communication and a friendly service.
Hi Nathan, Thank you for your kind words! We're thrilled to hear that your experience with … More
5/5
Great experience from start to finish. Sold property the same day we put on market and the team chased all parties hard to get sale through as quickly as possible. Couldn't have asked for more. Would definitely recommend Palmer and Partners Clacton.
Hi Simon, Thank you for sharing your positive experience! We're thrilled to hear that your property sold the same day it went on the market and that our team worked diligently to expedite the sale process. Your recommendation means a lot to us at Palmer and Partners Clacton. If you ever need assistance in the future, please don't hesitate to reach out.
5/5
Excellent support and service from the viewing to the hand over of keys. Brady was really knowledgeable and very informative throughout. Macauly and Zoe were great office support staff. Thank you for helping to make our relocation transition so seamless.
Hi David, Thank you so much for your wonderful feedback. We are delighted to hear that you … More
5/5
Recently brought a property through Palmer & partners and they were brilliant! We were helped with everything by Brady, and he was so patient with us especially as we were first time buyers so we had a lot of questions back and forth. Brady took the time to answer us whenever we needed him and got back to us ASAP! Couldn't fault them, Brady was brilliant! Thank you!!
Hi Jade, Thank you for your fantastic review! We're thrilled to hear that your experience with Palmer & Partners was brilliant, especially with Brady's exceptional support. As first-time buyers, we understand how important it is to have someone patient and responsive to guide you through the process. We're glad Brady could be there for you every step of the way. Thank you for your kind words, and congratulations on your new property!
5/5
Faultless. P&P worked diligently through the market depression and picked up the sale again after we took the property off. Immediately after we returned the property to market they saw a buyer through to the finish. The team in Clacton are friendly and empathetic when it comes to a bereavement sale. The agreed contract was honoured despite the break in sale, would absolutely recommend them.
Thank you for your heartfelt feedback. We're so glad to hear that Palmer & Partners in Clacton could support you through such a challenging time. It means a lot to us that our team was able to diligently navigate the market and secure a buyer, especially after the break in the sale. We're also pleased to know that our friendly and empathetic approach made a difference during the bereavement sale. Thank you for your trust and for recommending us. We're here for you whenever you need us.
5/5
We recently brought a beautiful new build bungalow through Palmer and Partners. We dealt with Brady who was brilliant throughout, despite us wanting 3 viewings and much deliberation over which flooring to go for, he was supportive …
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with Brady and our team at Palmer and Partners. Providing excellent service and support is our priority, and we're delighted that Brady's … More
5/5
Ryan was simply amazing , very supportive and detailed.
5/5
Diane was great today . She took us round the bungalow and pointed out all the features and answered all our questions . 5* service
5/5
Excellent service Made easy to chat to Very well presented Thanks so much
5/5
These guys were awesome throughout the sales process of our house and out performed all of the other local agents by a mile. I can’t recommend Palmer and Partners enough, I certainly won’t look anywhere else should I be selling another property
Hi Wesley, Thank you so much for your fantastic feedback! We’re thrilled to hear that our team outperformed other local agents and provided you with an awesome experience throughout the sales process. Your high recommendation means the world to us! If you ever need assistance with selling another property in the future, we’d be more than happy to help again. Thank you for choosing Palmer and Partners!
5/5
I have recently sold a property with this company and have found them to be very helpful, friendly and a pleasure to deal with. I really felt like they were being proactive, on top of things and kept me up-to-date at all times. I don't live locally and Brady was so helpful and sensitive to my situation, helping me out with different things on numerous occasions.
Hi Tracy, Thank you so much for your wonderful feedback! We’re delighted to hear about your positive experience while selling your property with us. It’s great to know that our team, especially Brady, provided proactive support and kept you updated throughout the process. We understand that managing a sale from a distance can be challenging, and we’re glad Brady was able to assist you sensitively. We truly appreciate your kind words and your trust in Palmer & Partners. If you need any further assistance or have questions in the future, please don’t hesitate to reach out.
5/5
We recently sold a property through this branch and would highly recommend them. We dealt mainly with Brady who took care of everything including viewings, advice on conveyancing and speedy communications. We really appreciated this as we live some distance away and, as it was our parents' property, it was a sensitive situation. Thank you.
Hi Donna, Thank you for your wonderful feedback! We’re so glad to hear that you had a positive experience selling your property with us and that Brady was able to support you throughout the process. We understand how sensitive such situations can be, especially when dealing with a family property from a distance. It’s fantastic to know that Brady’s assistance with viewings, conveyancing advice, and prompt communication made a difference for you. We truly appreciate your recommendation and are here to help if you need anything further in the future.
5/5
Really helpful all the way through, and supportive when dealing with other areas of the purchase!
Hi Tom, Thank you for your kind feedback! We’re delighted to hear that you found our team helpful and supportive throughout your purchase process. We strive to provide comprehensive assistance to ensure a smooth experience for our clients, and we’re glad to know we could support you in various areas. If you need anything further or have any questions in the future, please feel free to reach out.
5/5
Excellent Letting & Accounts Staff who are extremely helpful and offering advice and support for their customers. Particularly Rachel who guided me through some important letting business.
Hi Chris, Thank you for your wonderful feedback! We’re thrilled to hear that our letting and accounts staff provided you with excellent support and guidance. It’s especially gratifying to know that Rachel was able to assist you with your important letting business. We pride ourselves on our team's commitment to helping our clients, and your kind words reinforce that dedication. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
5/5
They are working honest and fast. You can reach them anytime you need and they will do their best to help you. Many thanks especially to Lewis.
Thank you for your kind words! We’re thrilled to hear that you found our team to be honest and efficient, and that Lewis made a positive impact during your experience. We pride ourselves on being accessible and ready to assist our clients whenever needed. Your appreciation means a lot to us. If you ever need further assistance, please don’t hesitate to reach out.
5/5
Lewis is a great managed, helped us to find a house very quick
Hi Nikolai, Thank you for your feedback! We're thrilled to hear that Lewis provided you with great support in finding a house quickly. We strive to ensure our clients have a seamless experience, and it’s wonderful to know Lewis made a positive impact during your search. If you need any further assistance or have any questions in the future, please feel free to reach out.
5/5
I would definitely recommend Palmer's. From Andy coming over with the initial quotation and taking photos, all the staff in the office booking viewings and Chelsey who was proactive and on the ball chasing up solicitors. Everyone gave excellent service. Thank you so much for selling my house so quickly with minimal effort from me!
Hi Emma, Thank you so much for your kind recommendation! We’re delighted to hear that your experience with Palmer’s was so positive from start to finish. It’s fantastic to know that Andy provided a thorough initial quotation and that our office staff, along with Chelsey, were proactive in managing the process and keeping everything on track. We pride ourselves on providing excellent service, and we’re thrilled that we could sell your house quickly with minimal effort on your part! We truly appreciate you taking the time to share your experience. If you need any assistance in the future, please don’t hesitate to reach out.
5/5
Outstanding care and communication for both landlords and tenants.
Thank you for your wonderful feedback! We're delighted to hear that you experienced outstanding care and communication with our team at Palmer & Partners. We strive to provide the best experience for both landlords and tenants, and it’s great to know that our efforts are appreciated. If you have any further needs or questions, please don’t hesitate to reach out.
5/5
Excellent service from start to finish. Special mention to Hayley for getting it over the line although all of the ream have been excellent.
Hi Clive, Thank you for your wonderful feedback! We’re thrilled to hear that you received excellent service from our team at Palmer & Partners. A special shout-out to Hayley for her efforts in getting everything over the line! It’s fantastic to know that every member of our team contributed to your positive experience. We truly appreciate you taking the time to share your thoughts, and if you need any assistance in the future, please don’t hesitate to reach out.
4/5
We bought our home through palmers and we have been having them for years taking care of our tenancies and they have been amazing, living not so close to our property does put us into lots of distress not knowing the issues that may rise and be present but John and Eva took care of it all and made a smooth transition from our previous tenants to current.
5/5
Due to a flood in our own property we were forced to vacate our property for 8 long months whilst our home was restored. Palmer & Partners were the letting agent for the rental home we stayed in. During a very stressful and confusing time, they were able to guide us through the process and Rachel in particular was very calming and helped reassure us during the check out and deposit refund process. Thank you
Hi Gareth, Thank you for sharing your experience with us! We’re truly sorry to hear about the challenges you faced due to the flood in your property, but we’re glad that Palmer & Partners could support you during such a stressful time. It’s wonderful to know that Rachel provided calming guidance and reassurance throughout the check-out and deposit refund process. Our team is dedicated to making difficult situations easier for our clients, and your feedback means a lot to us. If you need any further assistance or have questions in the future, please don’t hesitate to reach out.
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Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.
The three Palmer & Partners offices, by town:
Yes. In The Trusted Agent 2026 awards: Palmer & Partners, Ipswich won Gold; Palmer & Partners, Colchester won Gold.
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