Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
Trustpilottoday we were shown a property by Diane…
today we were shown a property by Diane and can honestly say she was so knowledgeable about the house, the area, catchment schools etc. So lovely to have an estate agent who wasn’t pushy and rushing us around on the viewing. Diane is definitely a great asset to this company, Thank you for such a good, smooth experience with this viewing of the property.
Rebecca · 23 June 2026 · Palmer & Partners Clacton-On-Sea
★★★★★ 5/5
GoogleMaddie was very professional. Kept us updated on all progress. Made moving a lot easier. Thanks
Ian · 15 April 2026 · Palmer & Partners Colchester
★★★★★ 5/5
GoogleDiana was very helpful thanks for property viewing property was nice
Surender · 14 April 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Thank you for your kind feedback! We’re delighted to hear that Diana was helpful during your viewing and that you liked the property. She’ll be so pleased to know her assistance made a positive impression.
Best Regards,
The Palmer & Partners Team
★★★★★ 5/5
GoogleDiane has been a pleasure to work with through this admittedly long search! Thank you for all your help and thank you Tyler who has been a gem.
Holly · 13 April 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Thank you for your lovely feedback! We’re so pleased to hear that both Diane and Tyler made your property search such a positive experience. They’ll be delighted to know their hard work and support were appreciated, especially during a long search!
Best Regards,
The Palmer & Partners Team
★★★★★ 5/5
GoogleVery positive experience in finding a rental property. Millie was very efficient, helpful, and reliable. On the whole, a first class service. I'm grateful.
Philip · 13 April 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Thank you so much for your thoughtful feedback! We’re delighted to hear you had such a positive experience finding your rental property. Millie will be thrilled to know her efficiency and reliability made a difference. We really appreciate your kind words and are so pleased you found our service first class.
Best Regards,
The Palmer & Partners Team
★★★★★ 5/5
GoogleJust moved in to our new property with Palmer letting Agents who processed our application quickly and hassle free :-) Big thanks to Millie who helped us through all the stages. Highly recommended!
Dean · 12 April 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Thank you for sharing your kind words! We're delighted to hear your move-in process was smooth and hassle-free. Millie will be so pleased to know she made things easier for you. We really appreciate your recommendation and wish you all the best in your new home!
Best Regards,
The Palmer & Partners Team
★★★★★ 5/5
GoogleI recently let my property through Palmer & Partners. In particular, I'd like to say a huge thank you to Millie and Poppy for guiding me through the process. They were both extremely professional and pleasant and nothing was too much trouble. Importantly, they always did what they said they would and kept me updated throughout. I'm very pleased and wouldn't hesitate to use Palmer & Partners again.
Christina · 11 April 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Thank you so much for sharing your experience! We’re delighted to hear that Millie and Poppy made the letting process smooth and stress-free for you. Your kind words about their professionalism and communication mean a lot to us. We’re thrilled you’re pleased with our service and look forward to working with you again in the future!
Best Regards,
The Palmer & Partners Team.
★★★★★ 5/5
GoogleTracey from palmer&partner was always helpful and friendly and so was Rachel I would highly recommend them as a letting agency
Josephine · 9 April 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Thank you for your lovely feedback. We’re delighted to hear that Tracey and Rachel were both helpful and friendly throughout your experience with Palmer & Partner. Your recommendation means a great deal to us, and we really appreciate you taking the time to share your kind words.
★★★★★ 5/5
GoogleThe service we received from Rachel Johnson was second to none. Rachel is a very happy, friendly, bubbly, helpful person who goes out of her way to give you complete satisfaction whilst dealing with the termination of our tenants contract and hand over procedures.
Colin · 9 April 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Thank you for your wonderful feedback. We’re delighted to hear that Rachel Johnson provided such a high level of service and made the process of ending the tenancy and completing the handover as smooth as possible. It’s especially pleasing to know that her friendly, helpful approach gave you complete satisfaction, and we’ll be sure to pass on your kind words to her.
Best Regards,
The Palmer & Partners Team
★★★★★ 5/5
GoogleExcellent service from James Burrage
Keeping us updated on all aspects of selling & buying , Going beyond to help in other matters when needed .
I would highly recommend James from Palmer & Partners for a stress free experience.
Diane · 2 April 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Thank you so much for your fantastic review! We're delighted to hear that James Burrage provided you with such excellent service throughout your selling and buying journey.
It's wonderful to know that James kept you consistently updated on all aspects of the process and went above and beyond to help you with additional matters. Creating a stress-free experience is exactly what we aim to do, and we're thrilled that James delivered that for you.
Your high recommendation means a great deal to us.
Thank you for choosing Palmer & Partners. We appreciate your trust and look forward to helping you again in the future.
★★★★★ 5/5
GoogleBrilliant service on checkout with Rachel, communication from partner & partners was clear and considered throughout our tenancy with any issues being resolved promptly.
Cady · 2 April 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Hello Cady. Thank you for taking the time to write such a nice review. We are proud of our team and it is always rewarding when someone leaves with such a positive experience.
★★★★★ 5/5
GoogleCouldn’t recommend Palmer & Partners enough.
From start to finish both Poppy & Eva have been very informative and helpful with every step! Making the whole experience stress free and easy, from answering any question thrown their way to keep me in the loop at all times.
By the far the best property agents I have used already.
Thank you both!
Molly · 2 April 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Thank you so much for your wonderful review! We're absolutely thrilled to hear that you had such a positive experience with Poppy and Eva at Palmer & Partners.
It’s fantastic to know that they provided you with informative and helpful support throughout the entire process, making your experience stress-free and easy. Keeping our clients informed and addressing any questions is a top priority for us, and it’s great to see that Poppy and Eva excelled in that regard.
We truly appreciate your recommendation and are honoured to be recognised as the best property agents you've used.
Thank you again for choosing Palmer & Partners. We're grateful to have had the opportunity to assist you, and we look forward to working with you again in the future!
Best regards,
The Palmer & Partners Team
★★★★★ 5/5
GoogleI just wanted to say a big thank you to Rachel Johnson who has worked tirelessly arranging contractors to transform my flat from the terrible state it was left in by the tenant ready for sale. …
ANDREW · 26 March 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Hi Andrew. Your positive feedback is very welcome and we are proud of the dedication our staff consistently show. We are pleased to continue our relationship and wish you all the best for the future.
★★★★★ 1/5
GooglePoor communication, lost paperwork, inaccurate reports.
James · 26 March 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Hello James, I am sorry you have felt the need to leave a 1 star review. I have reviewed our communication logs and I can see that there were 13 phone conversations over the last month. I can also see 19 emails regarding your end of tenancy … More
★★★★★ 5/5
GooglePrompt, efficient and friendly response
Andrew · 26 March 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Thank you for taking the time to share your positive experience with us! We're delighted to hear that our service was prompt, efficient, and friendly - these are exactly the qualities we strive to deliver to every client. … More
★★★★★ 5/5
GoogleI wanted to give a shout out to Rachel Johnson, who made my end of tenancy process seamless and stress free. Thanks Rachel! …
Matt · 26 March 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Hi Matt. Thanks so much for positive feedback. Rachel works so hard and it is always so valuable for her to know that her dedication is so well received. We wish you all the best for the future.
★★★★★ 5/5
GoogleFrom valuation, to instruction, to photos, to viewings - the whole sale process from start to finish has been amazing.
The team kept us up to date at every stage, communication was fantastic. Hayley is a ray of sunshine, Tyler, Lewis and Paul have been fabulous.
Melanie · 26 March 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Thank you so much for your glowing review! We're absolutely thrilled to hear that your experience with Palmer & Partners from start to finish was "amazing". … More
★★★★★ 1/5
TrustpilotPoor communication
Poor communication, lost paperwork, inaccurate reports.
Never again.
James · 25 March 2026 · Palmer & Partners Clacton-On-Sea
★★★★★ 5/5
GoogleRating only, no written review.
Dung · 16 March 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Thank you for the 5-Star review. We are pleased we were able to impress.
★★★★★ 5/5
GoogleRight from the time I got a place to stay till I left, Palmer& Partners made my accommodation through the years easy. Recently, I had to move out and the process of leaving was so smooth as they were quite supportive and easy to communicate …
Domain · 16 March 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Thank you so much for your amazing review! We're absolutely thrilled to hear that Palmer & Partners made your accommodation experience easy and stress-free over the years. … More
★★★★★ 5/5
Google"I had a fantastic experience working with the team at Palmer & Partners. From start to finish, the communication was clear, and they made the entire process feel seamless and stress-free. Highly recommend their professional and friendly service!"
Neil · 16 March 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Thank you so much for your wonderful review! We're absolutely thrilled to hear that you had a fantastic experience working with the team at Palmer & Partners. … More
★★★★★ 5/5
GoogleWe purchased through Palmers and Partners who were excellent and professional throughout, and a big thank you to Hayley who was amazing and kept the whole transaction on track, would definitely recommend
Jeanette · 16 March 2026 · Palmer & Partners Colchester
Agent replied · 16 April 2026
Thank you so much for your fantastic review! We're thrilled to hear that your purchase experience with Palmer & Partners was excellent and professional from start to finish. … More
★★★★★ 5/5
GoogleRating only, no written review.
Tetyana · 8 January 2026 · Palmer & Partners, Suffolk
★★★★★ 5/5
GoogleGreat help from Dawn
Gurditt · 8 January 2026 · Palmer & Partners, Suffolk
Agent replied · 10 January 2026
Thank you so much for your review! We're delighted to hear that Dawn provided you with great help during your time with Palmer & Partners.
Dawn is a valued member of our team, and it's wonderful to know that she made a positive impact on your experience with us.
Thank you again for choosing Palmer & Partners and for taking the time to share your feedback with us. We're glad we could help, and we hope to have the opportunity to work with you again in the future.
Best regards,
The Palmer & Partners Team
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