Trusted Agent profile

Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

4.7

★★★★★ Excellent

913 reviews across 3 offices and 2 platforms

Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

902

Reviews on Google

All 3 offices

Trustpilot logo

11

Reviews on Trustpilot

All 3 offices

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Our offices

Palmer & Partners's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Palmer & Partners office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

Rating only, no written review.

Ciuperca · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for taking the time to leave us feedback and we are grateful for your 4 star review.

5/5

Google

Rating only, no written review.

Lynne · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for your 5 star review.

5/5

Google

Rating only, no written review.

Becci · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hello Becci, thank you for your 5 star review.

5/5

Google

Rating only, no written review.

Jodie · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hi Jodie. Thank you for your 5 star review.

5/5

Google

My favourite place

Tony · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for your 5* review.

5/5

Google

Brilliant estate agents. Always helpful

Gba · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you for taking the time to leave your positive feedback - it makes a massive difference to a family run independent agent like us.

5/5

Google

Professional, friendly, efficient letting agents that took the time to go through all the details regarding the property and the process around it!

Christian · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hi Christian, thank you for taking the time to leave your positive feedback. Gestures like this make a massive difference to the team. We are pleased that we were able to help and wish you well in your home.

5/5

Google

Fantastic company, known and used over many years by myself and my family! Have and will recommend!

Michael · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hello Michael, thank you for your lovely comments. We are always happy to help and look forward to doing whatever we can to assist whenever the need arises.

5/5

Google

Brilliant service from all the team (especially Hayley) at Palmer and Partners. Sold and purchased through them and will definitely do so again. Thank you!

Mark · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hello Mark. Thank you for taking the time to share your feedback. We are pleased we got there in the end!!! We look forward to handing you the keys to your new home shortly.

5/5

Google

Worked with and used these agents. Great service from every member of staff throughout. Hayley especially is one of the best sales professors. Thank you

Anneka · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Anneka, thank you for your kind words and we are glad we able to help. Good luck I’m your new home.

5/5

Google

I have received friendly and prompt service throughout the letting period. I have been helpfully advised and a swift and hassle free handover when the keys were handed back.

Vicky · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hi Vicky. Thank you for taking the time to pass on your kind thoughts. We wish you all the best for the future.

5/5

Google

With my first experience with being a landlord, Natalie has made the process simple and taken lots of stress from me allowing me to focus on getting the property ready for the tenants they found really efficiently. Would recommend for sure

Daniel · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hello Daniel. Thank you so much for your positive feedback. As an independent family run business, this kind of feedback makes a huge difference to us I am proud that Natalie in Sudbury was able to help and we wish you well for the future.

5/5

Google

Fantastic direction and support from the marvellous Paul and his team at Palmers with our house move. Prompt communication, always helpful in answering questions and keeping us updated along the way! Thank you from The Pearsons!

Adel · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Dear Adel. Thank you so much for your kind feedback. We were pleased to work with you on the sale and purchase of your property. We wish you well in your new home.

5/5

Google

Cannot praise Palmer & Partners enough during our few years of rental experience, an extra special thank you to Sarah and the team at the Clacton on Sea branch for making our stay the best it could be from start to finish, acted with total professionalism the whole time and never left us in doubt of any kind at any time as tenants with their genuine personal service. Housing market industry standards set by P&P no question.

Dalaman · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Wow! What fantastic words of encouragement. Our staff work very hard and I am so pleased you had such a positive experience with us. Thanks for taking the time to leave such nice thoughts.

4/5

Google

I have instructed Palmer & Ptnrs several times over the past 12-13 years and have found them to be unfailingly helpful, polite and - in terms of price/value - knowledgeable. I would like to be able to give a perfect 5 stars next time and, for this, a bit of tightening up on the admin/legal/accounts side would be desirable. Special thanks to Jon Gallop. who has been brilliant.

Julie · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Dear Julie. Thank you for taking the time to leave such considered feedback. We are always pleased to work with you and will always look for ways to improve and refine what we do. As ever, do please stay in touch if you need us.

4/5

Google

We were pleased with the service from the sales team, particularly Hayley and Paul. They were very understanding of our situation leaving our rental and having to time our completion as closely with this as possible to ensure a smooth move. Great communication and advice throughout the process

Seb · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hi Seb, thank you for taking the time to leave a positive review. We are proud we were able to help and grateful for your custom. We wish you well in your new home.

5/5

Google

Very happy with the way everything was dealt with in our case. Timely e-mail responses from Kate Antoniou ensured that we were well kept in the loop while the agreement for the tenancy was under way. Moreover, all the doubts which were raised were also responded timely via e-mail and on the phone with detailed explanation. Overall, very satisfied with the services.

Shoaib · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thanks for taking the time to leave such positive feedback. Kate works hard and takes pride in her job. We wish you well in your new home.

5/5

Google

I recently used Palmer & Partners in Colchester to sell my property. They were extremely professional and helped at every turn. The staff at Palmers ensured the sale of my house was a smooth process and completed in a timely manner.

Tom · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hi Tom. Thanks for taking the time to leAve such positive feedback. We are pleased we were able to help and wish you all the best in your new home.

5/5

Google

●From the start of sale to completion of the property, the Agents kept me well informed about the progress of the purchase; which was crucially reassuring. ●The Agents were professional in their conduct, and communicated constantly with all parties involved in the sale and purchase transactions, and kept me updated; this relieved me from the uncertainty that comes with the sale and purchase transactions. ■ Palmer and Partners provided fantastic friendliest, reliable professional service to me. I trust the same professional service will be provided for all their clients. Kudos to Palmer and Partners in Colchester! !! Keep it up Palmer & Partners.

Karl · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hello Karl. Thank you so much for your kind words. It really does mean so much flying everyone when someone takes the time to share their experiences. We are proud we were able to help and wish you all the best for the future. We look forward to working with you again in the future.

5/5

Google

We recently sold our flat through Palmer & Partners, and received great service from all involved. Hayley was particularly brilliant! She chased up every query we sent to her and tried to resolve any issues that arose throughout the process. Moving house is always going to be stressful but it helps massively when you have a responsive and knowledgeable agent! Thank you Hayley and the team @ Palmer & Partners

Charlotte · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Dear Charlotte, thank you so much for your kind comments. We were very pleased to be able to help and we all wish you the best in your new home.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Palmer & Partners

Which Palmer & Partners office has the most reviews?

Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.

Where are the Palmer & Partners offices?

The three Palmer & Partners offices, by town:

  • Clacton-On-Sea: 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS
  • Colchester: 43 Crouch Street, Colchester, CO3 3EN
  • Ipswich: 2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ
Has Palmer & Partners won any awards?

Yes. In The Trusted Agent 2026 awards: Palmer & Partners, Ipswich won Gold; Palmer & Partners, Colchester won Gold.

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Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

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