5/5
Excellent Service, whole experience stress free! Will definitely use this agency again and highly recommend Colchester letting team!!
Trusted Agent profile
★★★★★
853 reviews across 3 offices and 2 platforms
Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 853 reviews on two platforms, rated 4.7 out of 5 overall.
842
Reviews on Google
All 3 offices
11
Reviews on Trustpilot
All 3 offices
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Palmer & Partners's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent Service, whole experience stress free! Will definitely use this agency again and highly recommend Colchester letting team!!
5/5
Can't recommend them enough. Helped us every step of our sale. No sales nonsense. Straight forward and honest.
5/5
Would highly recommend as a tenant, excellent help throughout the process from start, support has been excellent since moving always more than happy to help and quick to return phone calls and emails. Thank you very much Lilie for everything!
5/5
We sold my mother's house through Palmers. What looked like a simple transaction turned out to be more complex than we imagined. Palmers were verty professional and helpful from the start of the process right through to completion. They kept the buyers advised of the situation and ensured a successful sale. Ithoroughly recommend them.
Dear John Thanks for the review and kind words, best wishes for the future.
5/5
We originally chose Palmer Partners because of their helpfulness and professionalism. The house was placed on the market and sold within a couple of days. However, it turned out to be a very complex and challenging sale because of various legal issues. Claire Chapman was absolutely excellent throughout the entire process. She kept all parties fully informed, she chased solicitors relentlessly, and throughout she retained a cheerful and humorous demeanor. At one point when we looked like losing the sale she spoke to the elderly purchasers, reassured them by explaining the reasons for the legal delays and was able to rescue the sale. She did an absolutely first class job. Thank you Claire and well done!
Dear Mike I am really pleased that the process went smoothly, I will pass your thanks to the team and in particular Claire.
5/5
I have rented two properties through Palmer and Partners the service has been first class both times.
1/5
The guys were very, very helpful in the office however they did not turn up for appointments three times do you know what its like sitting in and waiting for someone and they just don't turn up. I think it is unprofessional and if this reflects your services in the sales end I can't see you being overly useful not even a courtesy call to cancel.
5/5
Recently let one of my portfolio through Palmer & Partners - knowledgeable lettings staff and a quick turnaround. Easy to deal with - would definitely recommend.
5/5
Palmer & Partners have exceeded my expectations all round. The friendly, highly professional staff provided exceptional customer service, continually going over and above to ensure my move happened as quickly and smoothly as possible. Their attention to detail ensured there were no hiccups or delays and I would highly recommend using P&P.
5/5
We have just sold our house using the expert services of Palmer & Partners. I cannot praise them enough. Throughout we were given expert advice and guidance and every telephone call and visit to the office was treated with patience, politeness and humour which is sometimes desperately needed in what can be an extremely stressful procedure. We were kept updated at all times by the extremely efficient Claire and every call was taken immediately and if more information was needed, she immediately sought to find answers and phoned straight back. Hopefully, we will never move again but if it were the case would have no hesitation in choosing Palmer & Partners to sell our property.
Dear Carole Delighted you received a personal service and enjoy your new home.
5/5
Just sold one of my Rental properties through Palmer & Partners. Within the first 2 weeks we had around 10-12 viewings. They provided very good feedback from each potential buyer and negotiated an acceptable offer within those 2 weeks. Throughout the process they have been very efficient and on request they have contacted the appropriate solicitors to get an update on progress. In short very good, professional service. Would definitely use again.
Dear Simon Thanks for your kind words and I am glad we have delivered for you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 282.
The three Palmer & Partners offices, by town:
Yes. In The Trusted Agent 2026 awards: Palmer & Partners, Ipswich won Gold; Palmer & Partners, Colchester won Gold.
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