Trusted Agent profile

Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

4.7

★★★★★ Excellent

913 reviews across 3 offices and 2 platforms

Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

902

Reviews on Google

All 3 offices

Trustpilot logo

11

Reviews on Trustpilot

All 3 offices

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Our offices

Palmer & Partners's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Palmer & Partners office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Timea · 25 October 2020 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Many thanks for your kind review.

5/5

Google

Rating only, no written review.

Ana · 25 October 2020 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Thanks Ana for giving us 5 stars.

5/5

Google

Rating only, no written review.

Nick · 25 October 2020 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Thanks nick for your five stars.

5/5

Google

Rating only, no written review.

Flavius · 25 October 2020 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Thanks for your kind review. Best wishes from all at P & P.

5/5

Google

I would highly recommend the services of Palmers & Partners. The entire teams help, assistance, guidance and support has been excellent throughout the entire process.PositiveResponsiveness, Professionalism

Mike · 25 October 2020 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Mike Thanks for your great review and thanks for your business. Best Wishes

5/5

Google

Great Agent, could not fault them, they have worked so hard to sell my house and finally it got sold, it took a long time as it fell through three times but they assured me all the way along that they would sell it and not to worry. The girls kept me informed all the way along and pushed the solicitors all the time. They also got me my rental flat and even there it was a very smooth transaction and faultless all the way. Hats off to you guys! your the best.

Jane · 25 October 2020 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Jane Thanks for such a fantastic review and we are delighted to have finally get you moved. Best Wishes from the team for the future.

5/5

Google

Superb service from Palmer & Partners. I have used P&P before and returned as their service was very impressive. With the country in 'lockdown', the service remained superb. Professional, understanding and reliable. Special thanks to Simon and Claire who have been our key contacts.PositiveResponsiveness, Quality, Professionalism, Value

Stephen · 25 October 2020 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Steve Thanks for your lovely review and congratulations on your new home, exciting times ahead and best wishes for the future.

5/5

Google

Completed on a flat sales today, which quite frankly would probably never have happened without the hard work and responsiveness of Claire. The sale itself was straightforward, but the legal side with the solicitors has been an absolute nightmare and taken six months in total. Claire from P&P has been amazing - chasing up solicitors, keeping us updated. I'm pretty sure the transaction would never have completed if it wasn't for all her hard work. Thanks Claire!PositiveQuality, Professionalism

Chris · 25 October 2020 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Chris Fantastic news on the completion of the apartment, thanks for leaving such a great review and I will ensure to pass your thanks on to Claire. Best wishes for the future and thanks for selling with P & P.

5/5

Google

We would thoroughly recommend Palmer and Partners with a special mention to Chelsey. Throughout the process we had constant communication with Chelsey via email and calls and she was extremely efficient, we really do feel that Chelsey went the extra mile for us to help us get into our new property, whilst making it as stress free as possible.

Daniel · 25 October 2020 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Daniel Thanks for your lovely review. Best wishes from all at P & P

5/5

Google

Without the expertise, calmness,and professionalism of Claire Chapman the sale of the property would not have happened.In addition to everyone concerned having to deal with lock down, we all had the experience of a difficult chain of sale. At all times Claire continued to keep me up to date, always replying to e mails, and never failing to return telephone calls.A big thank you to Claire, and I recommend to everyone Palmer's are the agents for you.

David · 25 October 2020 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear David Thanks for taking the time to give such a lovely review. Best wishes in your new home.

5/5

Google

Palmer and Partners were very helpful assisting me find a new home. A special mention to Chelsey who has made my first move as easy as I could had hoped for. Very informative every stage of the process, every call and email was answered straight away. I will (and have) recommend to friends and family. 5 Stars.

Jordan · 25 October 2020 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Jordan Congratulations on your first move and best wishes from all at P & P.

5/5

Google

We used Palmer & Partner to sell our house and luckily the house we were looking to buy was with Palmer & Partners too. Their valuation was spot on, fast to get the property on the market and our house sold within 1 week of listing! We were kept up to date throughout the whole process and would highly recommend them.

Lois · 25 October 2020 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Lois Thanks for your lovely review and best wishes in your new home.

5/5

Google

I was tasked with selling a family home in Ipswich and asked two agents to visit me. From the first moment of contact Palmer & Partners were streets ahead of the other agent and at the appointment it was clear to me that they were a very well organised knowledgeable company, so I had no hesitation in giving them the business. When the property was put on the market I was kept up to date with interest, viewing activity, offers and regular progress reports once a sale had been agreed. I have nothing but praise for the team at Ipswich and happily give them 5 well deserved stars.

Steve · 25 October 2020 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Steve Congratulations on the sale exchanging contracts and thanks for taking the time to give us such a fantastic review. Best wishes for the future from the team.

5/5

Google

We are extremely impressed with how Palmer and Partners are dealing with a potential sale. We are solely working with Lauren in the Sales Team. We've had experience of buying a property through both the Colchester and Ipswich Branch. They have been very professional and honest. We would most definitely recommend and use them to buy or sale a property.PositiveProfessionalism

Karen · 25 October 2020 · Palmer & Partners, Suffolk

5/5

Google

We bought our house through Palmer and Partners and dealt solely with Claire. As first time buyers we had no idea the involvement Claire would have post-offer acceptance, although we did get the impression she does go above and beyond! With lockdown etc, the house purchase experienced a number of delays and we can honestly say Claire was the reason it kept moving, and we finally got to completion. She was always very responsive, kept us updated, was always calm and helpful, she listened to our concerns and queries and always got quick and practical responses back to us. She liaised with the Sellers and our own conveyancers and was an absolute godsend. From our experience, we could not recommend her (and the company) highly enough.

Lisa · 25 October 2020 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Lisa Fantastic to hear your great feedback and thanks for taking the time. Best wishes for the future from all at P&P.

5/5

Google

I have moved home a few times but the experience I have had with Palmer and Partners has been the least stressful of them all. If I called the company my enquiry was always answered professionally and speedily. I was given the feeling that they really did care about my experience. Claire Chapman was great, always available and handled the issues I had with speed. I would highly recommend Palmer and Partners.PositiveResponsiveness, Quality, Professionalism, Value

Trudy · 25 October 2020 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Trudy Congratulations on the house sale and thanks for your lovely review. Best Wishes from the team.

5/5

Google

I originally bought my house through Palmer and Partners 6 years ago and they did a great job at helping me through the process. I used 3 different Estate agents in 4 months to try to sell my house and Palmer and Partners went above and beyond to secure a sale. It's been a torturous 6 months of waiting for queries, solicitors and the current Pandemic, but they have kept me in the loop at all time and provided outstanding service, especially Claire, who has been brilliant at every step! Thank you so much to Claire and the great team!PositiveResponsiveness, Quality, Professionalism, Value

Laura-Jane · 25 October 2020 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Laura Thanks for your lovely words and kind review and using us to help you move. Best wishes for the future from the team.

1/5

Google

Rating only, no written review.

Paul · 16 June 2020 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

3rd September 2019 - Good afternoon Mr Reeves. We have no details on our records for yourself. Please confirm which department you have been dealing with. Please can you contact the office directly to discuss this poor rating we have been given by yourself. Our contact number is 01255 444384 or clacton@palmerpartners.com. Many thanks 5th September 2019 - Good morning Paul, We have still not heard from you regarding this. We must say again we have no details or records of yourself dealing with our sales department of which you’ve left the review on. Please can you make contact with the branch so you can discuss with a Partner of the business. Many thanks

5/5

Google

Rating only, no written review.

Brian · 15 June 2020 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Dear Brian. Thank you for the positive feedback and many years of valued custom.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Palmer & Partners

Which Palmer & Partners office has the most reviews?

Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.

Where are the Palmer & Partners offices?

The three Palmer & Partners offices, by town:

  • Clacton-On-Sea: 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS
  • Colchester: 43 Crouch Street, Colchester, CO3 3EN
  • Ipswich: 2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ
Has Palmer & Partners won any awards?

Yes. In The Trusted Agent 2026 awards: Palmer & Partners, Ipswich won Gold; Palmer & Partners, Colchester won Gold.

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What do you need help with?

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