Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

★★★★★ 5/5

Google

Palmer & Partners have been involved in several of our sales and purchases over the years, great team with amazing customer service and communication. I always recommend Palmer & Partners to friends and family and we will definitely be using them in the future.

Huffey · 16 June 2019 · Palmer & Partners Colchester

★★★★★ 5/5

Google

I would like to say a very big thank you to Hayley and Matt for getting us to exchange. We have brought through you guys so obviously you was not our estate agents who we was paying but you always put yourself out to help us when there was problems within the chain. Any problems that needed solving you guys were on the case. Thank you so much. Also special thanks to Matt that arranged the house we wanted to view so quickly.

Anna · 11 January 2019 · Palmer & Partners Colchester

★★★★★ 5/5

Google

Rating only, no written review.

Chris · 26 October 2018 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

Rating only, no written review.

Raimundas · 26 October 2018 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

The staff were very friendly and professional and gave excellent service throughout. I would recommend Palmer and Partners to my family and friends.

Sally · 26 October 2018 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

Helpful, professional and simply the best Estate Agents I encountered; nothing is too much trouble or bother, and their presentation of properties absolutely outstanding. Their staff exceeds one's expectations and can be relied upon at all times to listen attentively to your needs and find the best fit for them.

Sharon · 26 October 2018 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

Professional and efficient, what more can we say, Palmer and Partners are a cut above the rest and we would highly recommend them. They kept us full informed from day one and were always contactable for help and advice throughout the process. We would have been lost without them (particularly Claire and Tom) and cannot thank them enough, they have been a pleasure to deal with.

Doug · 26 October 2018 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

Megan and Claire at Palmer and Partners were incredibly helpful throughout our house purchase. From offering advice to liaising with solicitors, we wouldn't have been able to hit our tight deadline without them. Would happily recommend.

Sam · 26 October 2018 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

I would highly recommend Palmer & Partners. I have been using their services for many years now and have never once had cause to complain. They have successfully let my properties and more importantly their property management team (especially Amy W) has also sorted out any maintenance issues I have had quickly, effectively and without the minimum of fuss. It is when you have an issue that you really see how good your property agent is and this is where the team at P&P Ipswich have always excelled. A happy, positive team who are always on hand to help, what more could you ask for!

Chris · 26 October 2018 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

Rating only, no written review.

Mick · 17 June 2018 · Palmer & Partners Clacton-On-Sea

★★★★★ 5/5

Google

I am a Landlady and would highly recommend the Colchester letting team they have been brilliant. The team always go the extra mile(s) to assist me with all aspects of letting including after letting service. I would recommend all landlords to pay them a visit before considering anyone else. Thank you Jon and team.

Lisa · 16 June 2018 · Palmer & Partners Colchester

★★★★★ 5/5

Google

This office and the entire staff are absolutely very professional and efficient people in giving the best of their services. Having said that I hold a special and valid respect and regards to one of their staff whom I retain to be a well recommendable gentle man in person of Mr. John Gallop, a man very high professional qualities and a great value to his office, he is very dedicated to his duty with great decency and trust whorty person . I recommend him for future promotion to his duties.

Vincent · 16 June 2018 · Palmer & Partners Colchester

★★★★★ 5/5

Google

Palmers gave us a proffessional and personal service while selling our house and moving into our next. We had regular contact with the team who were dealing with our properties and they were very much available to help from beginning to end and always happy to answer questions along the way. Would highly recommend for both sales and rentals.

Claire · 16 June 2018 · Palmer & Partners Colchester

★★★★★ 5/5

Google

We used Palmer and Partners to find a new tenant for our rental property in Colchester and I can't recommend them highly enough. What we had previously found to be a very stressful experience was made so easy by Jon and his team. They found us a great tenant very quickly and with a minimum of fuss. It's refreshing to find a Colchester letting agent that really looks after people.

Andrew · 16 June 2018 · Palmer & Partners Colchester

★★★★★ 5/5

Google

I would highly recommend Palmer & Partners to anyone looking for an agent to let out their property in Colchester. I received excellent service from them recently. Jon and his team were friendly and very professional. A big thank you to Jon for helping us let out our property in just over a week!

Xue · 16 June 2018 · Palmer & Partners Colchester

★★★★★ 5/5

Google

My wife and I chose Palmer and Partners to market our house. I feel it would be unfair to leave any negative points regarding the time it took to sell our house as it was over the winter period, so naturally things take a while to sell, once winter passed things picked up and it sold just before spring. What I have learned as part of the sale and purchasing process is you get bad agents and good ones. It took a while to decide who to choose given the number of agents around in Colchester, and then there are cheaper online agents to consider too, I must admit I was nearly lured into the cheaper offerings from online agents, but I'm glad I wasn't. Palmer and Partners really shine, yes, they are more expensive than an online agent but I genuinely feel you get what you pay for. Our sale was rather unusual as we sold to an investor and rented back from them until we found somewhere to move to (our forever home), I'm confident in saying a transaction like this would not have gone as smoothly with an online agent, or many of the other agents I've spoken to in the Colchester region in the last year or so. The communication and knowledge from both Toby and Alex is exemplary, you call when you say you will, you give advice, you make sure everything is in place when it needs to be and nothing is too much trouble. You are both a great asset to the company. I genuinely feel a bit sad now the sale part of the transaction is complete as I'll miss the phone conversations. Once again, Toby and Alex, thank you for making the sale of our house a pleasure rather than a chore. I wish you all the best for the future.

Dan · 16 June 2018 · Palmer & Partners Colchester

★★★★★ 1/5

Google

Booked P&P Ipswich to value my house. Half an hour after the guy was due I called the office to see where he was. Said is he not there? I said no. They said well he will be on his way. I said to let him know not to bother coming. Was a little frustrated as we'd organised the day around getting back for the appointment. They said they'd let him know. 30 mins later there is a knock at the door. Was the P&P guy obviously trying to get the listing back. Blamed someone in his office for writing the wrong house number down and has been looking for the house for 30 mins (which still made him 30 mins late if this was true). Showed me a scrap of paper with wrong address written on it (I'm guessing by him to try and cover his lateness) I said you had my numer why didn't you call. Didn't answer so shut the door. Then today I get a generic letter about how they've notice my house is on the market and they are surprised at how long it's been on and they could do better.....at the date of the letter my house had only been on the market 1 day. Shoddy operation. Would not recommend.

James · 13 November 2017 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

Could not be happier with the service provided by Palmer & Partners, efficient and great communication.

Suzanne · 26 October 2017 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

We purchased our house through here, but we didn't really liase with them. They've recently moved into a new property which is really up to date and good looking.

Josh · 26 October 2017 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

Thank you for selling our house so quickly! It was a quick and hassle free service - you kept us updated and informed all the time. Thank you for arranging everything around our sale and purchase including mortgage and solicitors. Highly recommended! Thank you for all your help!

Atty · 26 October 2017 · Palmer & Partners, Suffolk

★★★★★ 1/5

Google

Very disappointed with the service, and we never even got as far as viewing a property! Myself and my partner phoned about various properties we were interested in, each time we were told someone would phone us back with a viewing time but no one ever did. Apparently only 1 member of staff could deal with booking appointments and she was always off or 'on the phone'. Several properties we were interested in were let before we even got a chance to see them as no one was contacting us back about appointments. You would think they didn't want the business! I feel this is very poor customer service, whenever you go in the offices the staff are literally just sitting around so I can't imagine not one person would be free throughout the day to call us back. Now if I see a property advertised which has Palmer and Partners as the letting agent I won't even bother phoning to enquire as the likelihood is it will get us nowhere!

Dominic · 26 October 2017 · Palmer & Partners, Suffolk

★★★★★ 1/5

Google

Rented with Palmers for a year and they were incompetent since day one. Our paperwork was full of errors - we signed a tenancy agreement stating the property rent was £625 and then when we went to pick up the keys the signed paperwork had magically changed to £650 - they had forged our signatures onto a new document with increased rental fee!! Luckily, we didn't have to deal with them for the next year as we were dealing with the landlord direct who was fab. We recently moved out of the property and found once again they were awful...they cancelled viewings without telling us. I can only assume the staff never talk to each other as the communication appears to be non-existent! Selling a property with Palmers in Sudbury on the other hand who have been excellent - perhaps they need a few lessons from this branch! Also, they have just tried to offer us our deposit back again even though they already sent it to us last week - another example of the awful communication!

Lauren · 26 October 2017 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

Honestly could not be happier with the service Claire and Simon provided us on our house purchase. As first time buyers we were not knowledgeable on anything and I found Palmer's communication on point and very informative. Overall a pleasure to deal with. Thanks to all of the team for everything. :-)

Mastercanham · 26 October 2017 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

I recently decided to put my flat on the market with Palmer & Partners, they came highly recommended and surpassed all my expectations. Andrew the senior valuations manager provided me with a detailed list of comparable property's and suggested the best price to market. The property sold within 2 days and in excess of the asking price. I was provided with updates all the way through the process until the monies hit my bank. I couldn't be happier and will be recommending them to my family and friends.

John · 26 October 2017 · Palmer & Partners, Suffolk