Newest first, from every platform, with the office each review is about. First names only.
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5/5
GooglePalmer & Partners were a delight to rent with; they always listened and dealt with queries promptly.
We would like to say a special thank you to Rachel, as she kept us updated and was a pleasure to liaise with. She was a great help with arranging a stress-free check-out and return of our deposit.
Thank you!
Charley Β· 9 August 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Hi Charley,
Thank you for your wonderful feedback! Weβre delighted to hear that renting with Palmer & Partners was such a positive experience for you. Itβs especially great to know that Rachel provided excellent service, keeping you updated and ensuring a stress-free check-out and deposit return. Weβre glad she could make the process smooth and enjoyable. Thank you for choosing Palmer & Partners, and for your kind words!
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5/5
GoogleProfessional and friendly service received from all staff. Would definitely recommend this agency.
Ashley Β· 2 August 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Hi Ashley.
Thank you for your kind words! We're pleased to hear that you received professional and friendly service from our entire team. Your recommendation means a lot to us. Thank you for choosing us!
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5/5
GoogleI just relet my apartment in days through Rachel at Palmer and Partners in Colchester. The whole team were on the ball and got it all sorted and a substantial rent increase, not being greedy I needed that to keep renting as the mortgage had quadrupled. I didn't know it was possible but it was and I was also grateful for their help in this matter as it was a big worry initially. Thanks, team A*+ WORK :)
Isabelle Β· 2 August 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Thank you for sharing your experience! We're thrilled to hear that Rachel and the team at Palmer and Partners in Colchester were able to relet your apartment so quickly and secure a substantial rent increase for you. We understand how important this was given your mortgage situation, and we're glad we could alleviate your worries. Your kind words and A*+ rating mean a lot to us. Thank you for choosing Palmer and Partners!
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5/5
GoogleI would like to write a review for Poppy Kilden. Poppy worked closely with Chantel this week on helping my sister move into a rental property. She was extremely professional and very prompt in making sure the final arrangements where completed on time. Thanks again Poppy!
Charlotte Β· 2 August 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Hi Charlotte,
Thank you for your wonderful review of Poppy Kilden! We're pleased to hear about the professionalism and promptness she displayed while assisting Chantal in helping your sister move into her new rental property. Ensuring that the final arrangements were completed on time is crucial, and we're glad Poppy was able to meet your expectations. Thanks again for your kind words, and congratulations to your sister on her new home!
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5/5
GoogleThe property management team, particularly Rachel Johnson were first class. She sorted out what could have been a tricky situation swiftly and efficiently. She is helpful, engaging and provides a first class service. Highly recommended.
Simon Β· 2 August 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Hi Simon,
Thank you for your wonderful feedback! We're delighted to hear that Rachel Johnson and the property management team provided first-class service. It's great to know that Rachel handled the tricky situation swiftly and efficiently, and that you found her helpful and engaging. Your high recommendation means a lot to us. Thank you for choosing our services!
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5/5
GoogleI recently rented a property via Palmer & Partners, I dealt with Poppy Kilden who was amazing, Iβve never dealt with a letting agent who has such compassion and genuine care for my needs and requirements. I wouldnβt hesitate for a second to recommend her, thank you so much for finding me my new home! She needs a promotion!!!! π I spoke with Eva on the phone too who was more than helpful also.
Matt Β· 2 August 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Thank you for your fantastic review! We're thrilled to hear about your positive experience with Palmer & Partners. Poppy Kilden's compassion and genuine care truly shine through, and we're glad she could meet your needs and requirements. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Poppy (and suggest that promotion!). It's also great to hear that Eva was helpful over the phone. Thank you for choosing us, and congratulations on your new home! π
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5/5
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On July 2023 i rented a house through Palmer and Partners, and my experience was exceptional from start to finish. The entire process was smooth and hassle-free, thanks to the professional and friendly team.
From the initial inquiry to the final paperwork, Palmer and Partners were always prompt, efficient, and transparent. They provided all the necessary information, answered all my questions patiently, and ensured that I felt comfortable every step of the way.
The property itself was exactly as described, clean, well-maintained, and ready for me to move in. The attention to detail and care put into managing the property was evident, making my stay enjoyable and stress-free.
What truly stood out was their customer service and maintenance service. Whenever I had a minor issue or needed assistance, the response was immediate, and solutions were provided swiftly. They genuinely care about their tenants and go above and beyond to ensure satisfaction.
I highly recommend Palmer and Partners to anyone looking for a reliable and trustworthy rental organization. Their professionalism, dedication, and exceptional service make them a top choice in the rental market. Thank you, Palmer and Partners, for making my rental experience a positive one!
Erlha Β· 2 August 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Thank you so much for your wonderful review! We are delighted to hear that your experience with Palmer and Partners was exceptional from start to finish. Our team strives to provide prompt, efficient, and transparent service, and we're glad to know that we met your expectations.
It's great to hear that the property was exactly as described and well-maintained, making your stay enjoyable and stress-free. We take pride in our attention to detail and customer service, and we're pleased that our maintenance team was able to address any issues swiftly.
Your recommendation means a lot to us. Thank you for choosing Palmer and Partners, and we're thrilled that we could make your rental experience a positive one!
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5/5
GoogleVery pleased indeed. The right buyer with the right price made an offer within 48 hours of the house going on the market.
Excellent communication from the ever helpful and friendly staff kept worries to a minimum.
Richard Β· 26 July 2024 Β· Palmer & Partners, Suffolk
Agent replied Β· 24 October 2024
Hi Richard,
That's fantastic news! It sounds like everything fell into place perfectly. Congratulations on finding the right buyer so quickly, and kudos to the team for their excellent communication and support throughout the process. Wishing you all the best in your next steps!
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5/5
GooglePalmer & Partners came highly recommended to Me & I will do the same & advise anyone reading this to Choose them. From 1st Contact to Completion they provided excellent Customer Service, helpful advice & gave me confidence during what was a testing time ultimately ensuring the Property was Sold to my satisfaction.
PG Β· 26 July 2024 Β· Palmer & Partners, Suffolk
Agent replied Β· 24 October 2024
Thank you for your glowing recommendation! We're delighted to hear that Palmer & Partners provided you with excellent customer service and helpful advice from start to finish. It's wonderful to know that we could give you confidence and satisfaction during a challenging time. We appreciate your trust and recommendation, and we're here to help anytime you need us!
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5/5
GoogleI cannot recommend Palmer and Parters highly enough. In a difficult market they have been brilliant in all aspects. They are professional, pro-active, efficient and communicated well with us throughout the whole process of selling our property, without needing any prompting. Having had dismal experiences with other estate agencies, we had little expectation that they would be much better, but they were - immeasurably. Particular mention must go to Lucy Green and Claire Chapman. They are so good at what they do.
Clare Β· 26 July 2024 Β· Palmer & Partners, Suffolk
Agent replied Β· 24 October 2024
Hi Claire,
Thank you so much for your glowing review of Palmer and Partners. We're thrilled to hear that you had such a positive experience with our team, especially in a challenging market.
Your kind words about our professionalism, pro-activeness, efficiency, and communication mean a lot to us. It's wonderful to know that Lucy Green and Claire Chapman made such a significant impact on your experience, weβll be sure to pass on your compliments to them.
We understand how disheartening dismal experiences with other estate agencies can be, so it's incredibly gratifying to hear that we exceeded your expectations.
Thank you once again for your recommendation. We wish you all the best with your future endeavors and are always here if you need us.
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5/5
GoogleI would highly recommend Palmer & Partners Ipswich Estate Agents especially Sales Negotiators Ollie Findlay and Chelsey Killington.
The whole service I received was second to none. Palmer & Partners was the first and only Estate Agents I contacted for a free valuation as I notice they had a quite a few for sale/sold boards near me so I assumed they must know this area well, with a spot on valuation great photos of our property, we definitely made the right decision.
Having not moved for over 34 years we thought this quite dauting having our house on the market but how wrong we were. Ollie look after us from start to finish, he always kept us informed with all the feed back on the viewings, he was always polite and very reassuring, a true professional and also a special mention to Chelsey as well.
I donβt normally leave reviews but we really impressed with the service we received from Palmer & Partners so this my opportunity to thank the team.
Thank you from Andrew & Susan Smith.
Andrew Β· 26 July 2024 Β· Palmer & Partners, Suffolk
Agent replied Β· 24 October 2024
Thank you, Andrew and Susan, for your heartfelt review! We're delighted to hear that you had such a positive experience with Palmer & Partners Ipswich, especially with Ollie Findlay and Chelsey Killington. It's wonderful to know that our team's professionalism and local expertise made the process smooth and reassuring for you after so many years. Your kind words and recommendation mean a lot to us. If you ever need assistance in the future, we're here to help. Thank you again for choosing Palmer & Partners!
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5/5
GoogleEva Herbert was very professional handing over a property for me, ensuring all the paperwork was correct and in place, a very professional agent a great asset to Palmer & Partners.
Thanks guys for the great service.
Terry x
Terry Β· 26 July 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Thank you for your kind words! We're thrilled to hear about your positive experience with Eva Herbert. Her professionalism and attention to detail in handling the property handover are truly commendable. We're proud to have her as part of the Palmer & Partners team.
Your appreciation means a lot to us, and we're glad we could provide you with great service. If you need any further assistance, please don't hesitate to reach out.
Thanks again, Terry!
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5/5
GoogleThe service and professionalism demonstrated by the team was outstanding. Eva Herbert in particular has been very proactive with all the communications and updates on the progress, i was also able to book additional viewings without any hassle. Moving homes is stressful, but Palmer & partners do make it easy. I would definitely recommend them.
Balwinder Β· 26 July 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Hi Balwinder
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had such a great experience with our team. Eva Herbert and the rest of the team take great pride in providing exceptional service and ensuring smooth communication throughout the process. We're glad we could make your move less stressful and more manageable.
Your recommendation means a lot to us, and we're grateful for your trust in Palmer & Partners. If you need any further assistance in the future, please don't hesitate to reach out.
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5/5
GoogleWe have recently sold our property & purchased a property through Palmer & Partners.
From start to finish they have been extremely professional.
Communication has been excellent, Alfie has worked so hard to get us from offer to exchange and we achieved full asking price are over the moon.
We would definitely recommend them.
Joanne Β· 26 July 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Thank you so much for your wonderful feedback! We are thrilled to hear about your positive experience with Palmer & Partners. Itβs great to know that our team's professionalism and excellent communication made your property sale and purchase process smooth and successful. We are especially pleased that Alfie could assist you efficiently and that you achieved the full asking price.
Your recommendation means a lot to us, and we are over the moon that you are happy with our services. If you ever need assistance in the future, please do not hesitate to reach out.
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5/5
GoogleAbsolutely fantastic agents - very thorough from start to finish.
Vijay Β· 24 July 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Thank you! We're thrilled to hear that you had such a positive experience with our agents. Their thoroughness and dedication from start to finish are what we strive for. We appreciate your kind words and trust in our services!
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5/5
GoogleHayley and the team were so helpful in pushing everything along with our purchase and always happy to answer any questions we had. Thank you!
Catherine Β· 24 July 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Thank you so much for your kind words! We're thrilled to hear that Hayley and the team were able to assist you effectively and answer all your questions. Your satisfaction is our top priority, and we're grateful for your feedback. Enjoy your new property, and feel free to reach out if you need anything else!
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5/5
GooglePoppy was incredibly professional and trustworthy throughout the process. An incredible asset to Palmer & Partners
Abby Β· 24 July 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Hi Abby,
Thank you for your feedback! We're thrilled to hear that Poppy provided such a professional and trustworthy experience. She truly is an incredible asset to our team at Palmer & Partners. If you need any further assistance, please don't hesitate to reach out.
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5/5
GoogleDanielle the manager, and staff are extremely professional, accessible, helpful and quick in dealing with any queries. A great and pleasant experience in every way. Highly recommended.
Eden Β· 24 July 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Thank you so much for your kind words and glowing recommendation Eden. We're delighted to hear that you had such a positive experience with Danielle and our team. Providing professional, accessible, and prompt service is our top priority, and we're thrilled to know we fulfilled your expectations. Your feedback is truly appreciated and encourages us to continue delivering excellent service.
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5/5
GoogleJust wanted to say thanks to Rachel at Palmers & Partners, she is so friendly & easy to talk to, perfect personality for her role, which Iβm sure at times can be quite challenging.
Sarah Β· 24 July 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Thank you for your kind words! We're delighted to hear that Rachel's friendly and approachable nature made your experience with Palmers & Partners so positive. She truly has a knack for connecting with people, even in challenging situations. Your feedback means a lot to us, and we're grateful for your recognition. If you need any further assistance, Rachel and the rest of our team are always here to help.
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5/5
GoogleVery professional team, eva Herbert was brilliant help with viewings and a successful speedy move in to our new home, we can't thank her enough.
Luke Β· 24 July 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Thank you so much for your feedback Luke!
We're thrilled to hear that Eva and our team provided you with a professional and efficient service. Moving into a new home can be a big step, and we're glad Eva made the process smooth and successful for you. We'll make sure to share your kind words with Eva.
If you need any further assistance or have any questions, feel free to reach out to the team at Palmer & Partners.
Welcome to your new home!
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5/5
GoogleRachel Johnson , Jon Gallop , Eva and team are fantastic to work with and go the extra mile for you to give you a great service.
Rachel worked above and beyond for me , when as a Landlord I had some" Landlord issues" - thanks for the help guys !
Mark Β· 24 July 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Thank you so much for your kind words and glowing review! Weβre thrilled to hear that Rachel, Jon, Eva, and the team provided you with exceptional service. Itβs always our goal to go the extra mile for our clients. We're glad we could assist you with your landlord issues. Thanks again for choosing Palmer and Partners!
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5/5
GoogleJames and the team were really helpful throughout the the whole buying process. They kept me updated throughout the whole process. Even though i had a lot of questions nothing was to much to ask about, would use them again.
David Β· 24 July 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Hi David,
Thank you so much for your kind words! We're thrilled to hear that James and the team were able to assist you effectively throughout the buying process. Keeping you updated and addressing all your questions is our priority, and we're glad we could meet your expectations. We look forward to serving you again in the future!
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5/5
GooglePalmer & Palmers helped me to sell my parents bungalow. They kept me in touch with updates and were very professional and organised. Even better, they were approachable and engaging - special thanks to Hayley, especially.
Nick Β· 24 July 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Thank you so much for your wonderful review! We're thrilled to hear that your experience with Palmer & Partners was positive and that we could assist in selling your parents' bungalow. It's great to know that our teamβs professionalism and communication met your expectations. Hayley and the entire team take pride in being approachable and engaging, and your kind words mean a lot to us. If you ever need any further assistance in the future, please don't hesitate to reach out.
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5/5
GoogleWe cannot recommend this estate agents enough. They helped throughout the whole process and communicated effectively whenever we had a query. They also went above and beyond and was always happy to help us and provide us with any support needed.
Stephanie Β· 24 July 2024 Β· Palmer & Partners Colchester
Agent replied Β· 23 August 2024
Hi Stephanie,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Effective communication and going the extra mile for our clients are top priorities for us, so it's wonderful to know we met your expectations. If you ever need assistance in the future, don't hesitate to reach out. Thanks again for your recommendation!
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