Trusted Agent profile

Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

913 reviews across 3 offices and 2 platforms

Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

902

Reviews on Google

All 3 offices

Trustpilot logo

11

Reviews on Trustpilot

All 3 offices

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Our offices

Palmer & Partners's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Palmer & Partners office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I recently used Palmer and Partners to let a new property and I cannot thank them enough. Sophie was super helpful all throughout and I will always recommend Palmer and Partners to anybody who asks.

Stacie Β· 7 June 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your kind words! We're thrilled to hear that Sophie provided you with such excellent service. It's wonderful to know that you had a positive experience with Palmer and Partners. We truly appreciate your recommendation and look forward to assisting you again in the future!

5/5

Google

I viewed a property to rent with Eva Herbert who was very professional, knowledgeable but also friendly and welcoming. Nothing was any trouble and she helped me every step of the way. I couldn’t recommend her enough, what a great employee to have on the team!

Julia Β· 7 June 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for taking the time to leave us a five-star. We appreciate your support and are here to assist you with any future needs. If you have any questions or require further assistance, please don't hesitate to reach out. We look forward to serving you again soon! Thanks again for choosing Palmer and Partners!

5/5

Google

After searching for a house for months, we were finally helped by Palmer & Partners. Thank you for helping us find our new home. Also thanks to Eve who walked us through the whole letting process and was very helpful every step of the way πŸ™‚. …

Christator Β· 7 June 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your wonderful review! We're thrilled to have been able to help you find your new home after a long search. We're particularly grateful for your kind words about Eve, she's an amazing member of our team and we're lucky to have her. It's always a pleasure to work with clients like you who are so grateful for our help. If you have any questions or need any further assistance in the future, don't hesitate to reach out. Congratulations again on your new home!

5/5

Google

A massive Thank you to Sophie George for making my experience as a new renter here in UK so easy. She actively listened and knew what her client needs. Well done! Keep it up

Imee Β· 7 June 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for your wonderful review! We're delighted that Sophie George could make your experience as a new renter so smooth and enjoyable. Your feedback means a lot to us, and we'll be sure to pass on your appreciation to Sophie. We're here to help whenever you need us! At Palmer and Partners, we strive to provide personalised service tailored to each client's needs. It's great to hear that Sophie’s attentiveness made a positive impact on your renting journey. We look forward to continuing to support you and others with the same level of dedication and care.

5/5

Google

I have had a fantastic experience with Palmer & Partners. Right from the very start they have been incredibly efficient - turning up at the times they said they would - returning all calls and E Mails in very good time - chasing both parties to ensure action was being taken - and keeping me very well informed at every stage. Particular thanks to Hayley for all of this. A fantastic effort by them and despite some difficulties, they helped me get the sale over the line.

Dennis Β· 7 June 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for sharing your fantastic experience and leaving us a 5-star review! We're delighted to hear that our team, especially Hayley, provided efficient and timely service from start to finish. Your kind words about our efforts to stay on schedule, respond promptly, and keep you informed mean a lot to us. We're glad we could help navigate through the difficulties and successfully get the sale over the line. If you need any further assistance, please don't hesitate to contact us. Thank you once again for choosing Palmer and Partners!

5/5

Google

Very professional and understanding

Debs Β· 31 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

We're thrilled to hear about your positive experience with Palmer and Partners! Providing helpful and professional service is at the core of what we do. Thank you for choosing Palmer and Partners, and we look forward to assisting you again in the future!

5/5

Google

Best Service 😍 Eva Helped us a lot. Thanks to her now we have an very cozy flat. …

Dorina Β· 31 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for the glowing review! We're delighted to hear that you received the best service from Palmer and Partners. Your satisfaction is our top priority, and we appreciate your kind words. If you ever need assistance again, don't hesitate to reach out.

5/5

Google

Just wanted to say a big thankyou to all partner and Palmers employees especially eva and maddie as they was the main two that helped us get our dream home in the making and so friendly and helpful people 😊 …

TheClassicJ Β· 31 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your wonderful review! We are thrilled to hear that Eva and Maddie were able to help you on your journey to finding your dream home. Your kind words mean a lot to us and we’re delighted that you found our team friendly and helpful. If you need any further assistance, please don’t hesitate to reach out. Wishing you all the best in your new home!

5/5

Google

Me and my partner have recently joined this estate agents and they have Been great especially Eva, maddie and a few others I didn't get the names of.

Grace Β· 31 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you and your partner had a positive experience with Palmer and Partners. Eva, Maddie, and the rest of our team strive to provide excellent service, and it’s wonderful to know their efforts were appreciated. If there’s anything you need please don’t hesitate to reach out.

5/5

Google

I've had the pleasure of collaborating with Palmers and Partners for more than 6 years, and I must say, their team is exceptional. Their knowledge is profound, and as a tenant, I've never felt overlooked or relegated to second place. Whenever I've needed support, they've been there for me without delay. Their staff members are consistently polite and efficient. I can't recommend them highly enough. Unlike some other agencies I've dealt with, where customers are treated merely as numbers, Palmers and Partners genuinely value you. Thank you to the whole team, especially Rhianna, for their outstanding work! Semra

Ilhan&Semra Β· 30 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 28 August 2024

Thank you so much for your wonderful review! We are truly grateful for your kind words and for taking the time to share your experience with Palmer and Partners. It has been a pleasure working with you over the past six years, and we are thrilled to hear that our team has consistently met your expectations. Your recognition of our team's knowledge, prompt support, and dedication to our tenants means a lot to us. We strive to treat every customer with the utmost respect and care, and it's rewarding to know that our efforts are appreciated. Rhianna and the rest of our staff will be delighted to hear your praises. Your recommendation is invaluable, and we are committed to maintaining the high standards that you've come to expect from us. Thank you once again for your loyalty and for being such a valued tenant.

5/5

Google

Palmer and Partners were great throughout the whole process. Not only finding us a buyer but being really proactive to get everything over the line. Really recommend.

Andy Β· 27 May 2024 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Thank you very much for taking the time to leave such a positive review of your experience with Palmer and Partners. We pride ourselves on our proactive approach to every step of the selling process, from finding the right buyer to ensuring a smooth transition to closing. Your recommendation means a lot to us and we're thrilled to have been able to exceed your expectations. We look forward to serving you or anyone you may refer in the future.

5/5

Google

After a very stressful & protracted move (problems all from buying end not Palmers the selling agent) the help that I received from Chelsey Killington was outstanding. She was totally professional & diligent besides being very patient with a 77yr old who struggles with all this modern technology. A positive, friendly young lady she is undoubtedly an asset to her firm & despite now leaving Ipswich I would recommend Chelsy/Palmers to any potential customers.

John Β· 27 May 2024 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

We're genuinely thrilled to learn about your positive experience with our team at Palmer and Partners. Your recognition of the outstanding assistance you received truly warms our hearts. We're deeply committed to providing top-notch service to all our clients, and your recommendation is incredibly humbling. Your satisfaction means the world to us, and we're eager to continue serving you with dedication. Wishing you all the best in your new location!

5/5

Google

I highly recommend Palmer & Partners. The valuation, listing and viewings process for our sale was seamless. Chelsey was our primary contact and she was amazing throughout. She kept us informed every step of the way and did everything she could to keep things moving. The first time we sold the chain broke at the last minute which was so disappointing but Chelsey soon got us back on the market and sold again. She consistently went above and beyond - chasing people for us and contacting solicitors when needed. I would definitely use the solicitors recommended by P&P rather than a personal recommendation next time. They are the experts and this really showed. Chesley’s dedication to her job and to us as customers was simply brilliant. I honestly believe we wouldn’t now be in our new home if we hadn’t had her in our corner. Massive thanks to Chelsey and to all at P&P.

Sophie Β· 27 May 2024 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Palmer & Partners and specifically with Chelsey. We truly appreciate your recommendation and are delighted to have been able to assist you throughout the process. We wish you all the best in your new home!

5/5

Google

Rating only, no written review.

Tony Β· 25 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 23 August 2024

Thank you so much for rating us 5-stars! We're ecstatic to know you had a positive experience with Palmer and partners. Your satisfaction is paramount, and we deeply appreciate your review!

5/5

Google

Eva was really helpful throughout the whole process, right from my application down to handing me the keys! The whole process was a breeze thanks to Eva 😊 …

Mariam Β· 24 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your lovely review! We are delighted to hear that Eva was able to assist you smoothly from the application process all the way to handing you the keys. Your satisfaction is our top priority, and it's wonderful to know that Eva made the experience a breeze for you. Your kind words and positive feedback mean a lot to us. We will be sure to pass along your appreciation to Eva. If you need any further assistance, please don't hesitate to reach out. Thank you once again for choosing Palmer and Partners!

5/5

Google

I've had the pleasure of collaborating with Palmers and Partners for more than 6 years, and I must say, their team is exceptional. Their knowledge is profound, and as a tenant, I've never felt overlooked or relegated to second place. Whenever I've needed support, they've been there for me without delay. Their staff members are consistently polite and efficient. I can't recommend them highly enough. Unlike some other agencies I've dealt with, where customers are treated merely as numbers, Palmers and Partners genuinely value you. Thank you to the whole team, especially Rhianna, for their outstanding work! Semra

Semra Β· 24 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your wonderful review! We are truly grateful for your kind words and for taking the time to share your experience with Palmer and Partners. It has been a pleasure working with you over the past six years, and we are thrilled to hear that our team has consistently met your expectations. Your recognition of our team's knowledge, prompt support, and dedication to our tenants means a lot to us. We strive to treat every customer with the utmost respect and care, and it's rewarding to know that our efforts are appreciated. Rhianna and the rest of our staff will be delighted to hear your praises. Your recommendation is invaluable, and we are committed to maintaining the high standards that you've come to expect from us. Thank you once again for your loyalty and for being such a valued tenant.

5/5

Google

Excellent service.

Evan Β· 17 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for your kind words! We're delighted to hear that you received an excellent service from Palmer and Partners. Your satisfaction is our top priority. If you ever need assistance again, don't hesitate to reach out.

5/5

Google

Eva was very helpful and kept me and dad up to date all the time. Thank you Eva ❀️

Ronni Β· 17 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

We're delighted to hear that Eva provided such helpful and attentive service to you and your father! Thank you for taking the time to share your positive experience with us. We'll be sure to pass along your kind words to Eva. Thanks again for choosing Palmer and Partners!

5/5

Google

We were new in Colchester and they help us to find the house we were looking for. Very good communication, and friendly !

Ervin Β· 17 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

We're thrilled we could assist you in finding the perfect home. Thank you for highlighting our excellent communication and friendly service. We're here to make your transition as smooth as possible, and we're grateful for your kind words. Thanks again for choosing Palmer and Partners!

5/5

Google

The letting procedure was handled quickly and efficiently by the letting team and, following the move, the various teething problems and other issues have been addressed promptly and very competently by Eloise. Many thanks.

David Β· 17 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for the glowing review! We're thrilled to hear that Eloise and our letting team provided you with quick and efficient service, and we're delighted to have addressed any issues promptly. We appreciate your kind words and your trust in Palmer and Partners.

5/5

Google

Rating only, no written review.

Tony Β· 15 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for rating us 5-stars! We're ecstatic to know you had a positive experience with Palmer and partners. Your satisfaction is paramount, and we deeply appreciate your review!

5/5

Google

Excellent service keep it up sophie

Trapeez Β· 15 May 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with Sophie and our team at Palmer and Partners estate agents. We're committed to providing an excellent service to all our clients, and feedback like yours motivates us to keep improving. If you ever need assistance again in the future, don't hesitate to reach out. We're here to help!

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Questions about Palmer & Partners

Which Palmer & Partners office has the most reviews?

Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.

Where are the Palmer & Partners offices?

The three Palmer & Partners offices, by town:

  • Clacton-On-Sea: 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS
  • Colchester: 43 Crouch Street, Colchester, CO3 3EN
  • Ipswich: 2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ
Has Palmer & Partners won any awards?

Yes. In The Trusted Agent 2026 awards: Palmer & Partners, Ipswich won Gold; Palmer & Partners, Colchester won Gold.

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Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

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