Trusted Agent profile

Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

913 reviews across 3 offices and 2 platforms

Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

902

Reviews on Google

All 3 offices

Trustpilot logo

11

Reviews on Trustpilot

All 3 offices

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Our offices

Palmer & Partners's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Palmer & Partners office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Anu Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you, Anu, for your five-star review! We appreciate your feedback and are glad you had a positive experience with Palmer and Partners. If you have any further comments or questions, please don't hesitate to reach out. We're here to assist you.

5/5

Google

Great services and good customer service from Eva Herbet

Ellyne Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for taking the time to share your experience with us! We're delighted to hear that you received great service from Eva at Palmer and Partners. At Palmer and Partners, we are committed to providing exceptional customer service and ensuring that our clients have a positive experience throughout their property journey. We'll be sure to pass along your kind words to Eva and the rest of our team. Thank you again for choosing Palmer and Partners, and we look forward to assisting you with any future property needs you may have!

5/5

Google

Great thanks for your service. Your agent Eva Herbert was great Thank you

Michal Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you sincerely for taking the time to share your positive experience with us! Your feedback means the world to us here at Palmer and Partners. We're thrilled to hear that our agent provided you with excellent service it's truly our mission to ensure every client receives the best assistance. We appreciate your trust in us and look forward to continuing to exceed your expectations. Please don't hesitate to reach out if there's anything else we can do for you. Your satisfaction is our priority, and we're committed to delivering nothing less than exceptional service every time. Thank you once again for choosing Palmer and Partners!

5/5

Google

Julie and the team are always so helpful and attentive, great team of people.

Amy Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for your kind words! We're delighted to hear that Julie and our team have been helpful and attentive. We take pride in providing excellent service and are grateful for your recognition. If you ever need assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority, and we're committed to continuing to exceed your expectations.

5/5

Google

Thank you to Eva Herbert's for an efficient and flawless transition into our new rental home. Good job

Kamau Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

We're delighted to hear that Eva facilitated a smooth transition into your new rental home! Thank you for acknowledging her efficiency and dedication. We'll make sure to share your kind words with Eva. If you need any further assistance, please don't hesitate to reach out. Thank you again for choosing Palmer and Partners!

5/5

Google

They made the process of securing a property for me so easy! Thank you to Eva for making everything go so smoothly 😁 …

Philip Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for your wonderful review! We're thrilled to hear that Eva, along with the team at Palmer and Partners, made the process of securing a property easy for you. We'll be sure to pass along your thanks to Eva and the entire team for their exceptional service. Thank you again for choosing Palmer and Partners! We're here whenever you need us, ready to provide the best service for all your property needs.

5/5

Google

It was a great experince with this team. And the process takes place very quickly thank you for all the help and support and i really appriciate the effort taken by Eva for making this happen soon

Math Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your glowing review! We're thrilled to hear that you had a great experience with our team at Palmer and Partners. We'll be sure to pass along your kind words to Eva for her exceptional effort in making things happen swiftly. We appreciate your support and look forward to assisting you again in the future!

5/5

Google

I deal mainly with the lettings side of Palmer and Partners. The whole team are professional and efficient and always a pleasure to work with.

Trevor Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for your feedback! We're thrilled to hear that you've had a positive experience with the lettings team at Palmer and Partners. Ensuring professionalism and efficiency is paramount to us, and we're delighted that our team has consistently provided a pleasant and seamless experience for you. We appreciate your trust in our services and look forward to continuing to assist you in the future.

5/5

Google

Rented via Palmers & Partners and service was excellent, always got a response to any issues from Rachel Johnson and the team. Would highly recommend 5**

Nicola Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you sincerely for your generous feedback! We're thrilled that your experience with Palmer and Partners exceeded your expectations. Your satisfaction is paramount to us, and we're dedicated to consistently meeting your needs. Your recommendation means a great deal to us as we strive to deliver exceptional service to all our clients. Rest assured, we're fully committed to continuing to provide outstanding support for all your future needs. Should you ever require further assistance or have any questions, please don't hesitate to contact us. We're here and ready to assist you whenever needed!

5/5

Google

Danielle is amazing! Always quick to respond to an email or call/question I have, and never brushed me off to get other stuff some!

M Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your kind words! We're thrilled to hear that Danielle has been such a valuable asset to you during your interactions with Palmer and Partners. Providing prompt responses and dedicated support is a priority for us, and we're delighted that Danielle has exemplified this commitment. Your satisfaction is paramount to us, and we appreciate your recognition of Danielle's efforts. Please feel free to reach out anytime, we're here to assist you with anything you need.

5/5

Google

It has been an absolute pleasure dealing with Palmer and Partners from start to finish! Eva was so helpful and was always happy to answer any questions I had. Thank you to Eva and all the team!

Ella Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Palmer and Partners, especially with Eva's assistance. We strive to provide excellent service and support to all our clients, and it's always rewarding to receive such positive feedback. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your business and look forward to working with you again!

5/5

Google

I rented my new place with Eva on the lettings team at Palmer and Partners. I am very happy with the service and Eva's friendly approach it put me at ease. I would definitely recommend using Palmer and Partners.

Santha Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your glowing review! We're thrilled to hear that Eva and our lettings team at Palmer and Partners provided you with excellent service and made your experience stress-free. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support! At Palmer and Partners, customer satisfaction is our top priority, and we're delighted we could exceed your expectations.

5/5

Google

Recently rented a property with Palmer and Partners and the process was very straightforward. Our property manager, Joe, was extremely helpful! He was always easy to contact and helped with all our questions. Would recommend!

Emily Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for sharing your positive experience with us! We're delighted to hear that your rental process with Palmer and Partners was straightforward and that Joe, your property manager, provided excellent assistance. Ensuring clear communication and addressing all questions promptly are top priorities for us, and we're glad Joe delivered on that front. Your recommendation means a lot to us, and we're here to assist you further whenever needed.

5/5

Google

Palmers undertook the sale of my late parent’s home with sensitivity and handled all of the viewings. The sales team did an amazing job of getting viewers through the door, many more than our previous agent and we finally secured a buyer. Hayley did a great job with the sales progression which wasn’t always easy due to issues further down our chain. A sincere thank you to the whole Palmers team!

Melanie Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your glowing review! We are truly honored to have had the opportunity to assist you during such a sensitive time. It's heartening to hear that our efforts in handling the sale of your late parent's home were appreciated. We're delighted that our sales team's dedication resulted in increased viewings and, ultimately, a successful sale. Hayley and the rest of the team are thrilled to have been able to support you through the sales progression, despite the challenges posed by issues further down the chain. Your sincere appreciation means the world to us. Thank you again for choosing Palmer and Partners we wish you all the best for the future. If you ever need assistance again, please don't hesitate to reach out.

5/5

Google

Palmer’s and Partners were fantastic. Eva was the one who I related with all through and she was simply excellent at her job, very professional and understanding. Made letting so easy. Will definitely recommend Palmers and Partners over and again. Thanks Eva πŸ™‚ …

Kreshnik Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

We are absolutely thrilled to read your five-star review! Thank you for taking the time to share your experience with us. It's wonderful to hear that Eva made your letting process easy and seamless with her professionalism and understanding. At Palmer's and Partners, we strive to provide top-notch service to all our clients, and your kind words reaffirm that we're on the right track. Your recommendation is greatly appreciated, please don't hesitate to reach out if you need any further assistance in the future. Thank you once again for choosing Palmer's and Partners. We wish you all the best!

5/5

Google

Just exchanged! There were ups and downs throughout the process but Alfie, Paul and Hayley helped to push the sale through. Great service and would recommend Palmer and Partners for selling your property.

Tracy Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Congratulations on the exchange! We understand that the process can have its ups and downs, but we're thrilled that Alfie, Paul, and Hayley were able to help push the sale through for you. Thank you for your kind words and for choosing Palmer and Partners. We are here to assist with any future property needs you may have. Feel free to reach out anytime!

5/5

Google

I was in a situation to find a house to move in with 5 days. Where all estate agents quoted this as a challenging task, Eva and Poppy from Palmers and partners were open to the challenge and made it happen in 3 working days. None of the service were compromised to achieve this. They ticked all checkin boxes and protocol required for ideal move. I would highly recommend Palmer and Partners. Especially Eva and Poppy for their exemplary service. Thank you

Vijayaharan Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for sharing your experience! We're thrilled that Eva and Poppy from Palmer and Partners could rise to the challenge and help you find a house to move into within such a tight timeframe. Ensuring a smooth transition without compromising on service is always our goal, and we're delighted to hear that they ticked all the boxes for your ideal move. Your recommendation means a lot to us, and we'll be sure to pass on your appreciation to Eva and Poppy. If you ever need assistance in the future, don't hesitate to reach out. Thank you for choosing Palmer and Partners!

5/5

Google

It has been a pleasure dealing with Palmers. Not only do they get the job done but they are flexible, accomodating and go over and above the standard estate agency services which adds a lot of value. Highly recommended them and would use them again.

Gila Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your glowing review! We're delighted to hear that you had such a positive experience with Palmer and Palmers. Providing exceptional service and going above and beyond for our clients is always our top priority. We appreciate your recommendation and look forward to assisting you again in the future should you need our services.

5/5

Google

Palmer & Partners quickly found a new tenant for my property & kept me fully informed of its progress. The first inspection by Joe Farrar Property Manager has been carried out within a month & so far I am extremely impressed by their service.

Sue Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for taking the time to share your experience with us! We're delighted to hear that our team, particularly Joe Farrar, our Property Manager, was able to swiftly find a new tenant for your property and keep you updated throughout the process. Providing excellent service and keeping our clients informed every step of the way is our top priority, and it's wonderful to know that we've succeeded in impressing you so far. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. We appreciate your feedback and your trust in Palmer & Partners!

5/5

Google

Jon, Julie and the property management team have been a huge help with my rental property. Having them on hand to deal with any issues quickly and efficiently has taken a load off my plate. They are always available for a chat to answer any questions and offer advice on new legislation, updating me via email and phone when required has given me the piece of mind to know my property is in good hands and being well looked after.

Aaron Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for your fantastic review! We're delighted to hear that Jon, Julie, and our property management team have been a huge help with your rental property. We understand the importance of quick and efficient resolution of any issues, and we're pleased to have taken that load off your plate. Our team is always available to answer any questions and offer advice on new legislation. Keeping you updated via email and phone gives you peace of mind knowing your property is in good hands. We're committed to continuing to provide excellent service and care for your property. Thanks again for choosing Palmer and Partners!

5/5

Google

Palmer & Partners are no doubt the best agents around! Very reliable and very efficient! Julie, Sophie, and Joe have been absolutely amazing! They are all so professional and all three of them gave me so much confidence with how knowledgeable they are. Thanks so much guys!

Ryan Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for your kind words and glowing review! We're thrilled to hear that our team, including Julie, Sophie, and Joe, provided you with such a positive experience. At Palmer & Partners, we strive to be reliable, efficient, and knowledgeable in all aspects of our service, and it's fantastic to know that we've met your expectations. We truly appreciate your trust in us and look forward to assisting you with any future property needs. Thanks again for choosing Palmer & Partners!

5/5

Google

Choosing an estate agent to sell our home felt like a daunting task, but we couldn’t have made a better choice than Palmer and Partners. James, Chloe and all the team were absolutely fantastic! They were friendly and professional, with outstanding communication, which ensured a smooth and stress free experience. They gave us contact details for Rebecca at Holmes and Hills Solicitors who was also brilliant. Highly recommended.

Amanda Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you for your wonderful review! We're delighted that you found choosing Palmer and Partners as your estate agent to be a great decision. James, Chloe, and the rest of our team are dedicated to providing friendly and professional service with outstanding communication. It's fantastic to hear that we could make your home-selling experience smooth and stress-free. Your recommendation means a lot to us. Thank you for entrusting us with your real estate needs!

5/5

Google

Our property search has been challenging and lengthy and I have dealt with various estate agents in Colchester but I have to give full credit to Sophie Jorge at Palmer and Partners. She is forever the professional. Nothing is too much trouble and her communication is excellent. Her helpful, friendly and polite manner makes the process from start to finish so much easier. We successfully secured a property that Sophie showed us around and picked up the keys a couple of weeks ago!

Victoria Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you immensely for sharing your experience with us! We're thrilled to hear that Sophie at Palmer and Partners provided such outstanding service throughout your property search. Sophie's professionalism, excellent communication, and unwavering dedication truly set her apart. We're delighted that her helpful and friendly demeanor made the process easier for you. Congratulations on successfully securing your property, and please know that we're here to assist you every step of the way.

5/5

Google

Having sought 3 valuations for the sale of my late mother's house, Palmer & Partners was a natural choice as the viewing agent, Chloe was extremely empathetic and gave us the time and space to consider our options. The marketing of the property was then transferred to James who worked with us right up to the completion date. To his credit, a buyer was found almost immediately and, although it was not the most straightforward of negotiations between us and the buyer, for external reasons unrelated to Palmer & Partners, James used his experience and navigated his way between both parties to ensure a successful outcome. I found him to be accessible and quick to respond to emails and requests, and wouldn't hesitate to recommend them to anyone looking to market their property.

Ann-Marie Β· 15 April 2024 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for taking the time to share your experience with Palmer & Partners. We are deeply touched by your kind words and thrilled to hear that our team, particularly Chloe and James, could provide the support and service you needed during what we understand to be a challenging time. It's heartening to know that Chloe's empathy and understanding made a positive difference during the viewing process, and that James was able to guide you through to a successful completion despite the complexities that arose during negotiations. We strive to provide exceptional service to all our clients, and your feedback reinforces our commitment to that goal. Your recommendation means a great deal to us, and we sincerely appreciate your trust in our team. Should you or anyone you know require assistance with property matters in the future, please don't hesitate to reach out. We're here to help.

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Questions about Palmer & Partners

Which Palmer & Partners office has the most reviews?

Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.

Where are the Palmer & Partners offices?

The three Palmer & Partners offices, by town:

  • Clacton-On-Sea: 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS
  • Colchester: 43 Crouch Street, Colchester, CO3 3EN
  • Ipswich: 2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ
Has Palmer & Partners won any awards?

Yes. In The Trusted Agent 2026 awards, Ipswich won Gold and Colchester won Gold.

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