Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleStaff have been lovely. Thanks to Hayley & Alfie who have communicated with me lots through the process.
Sophie · 15 February 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you for your positive feedback! We're delighted to hear that Hayley and Alfie have provided you with excellent communication and support throughout your experience with us.
At Palmer & Partners, we strive to ensure that our clients feel well-informed and supported every step of the way, and it's wonderful to know that Hayley and Alfie have demonstrated our commitment to exceptional customer service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Thanks again for choosing Palmer & Partners!
★★★★★ 5/5
GoogleI Applied for a house last Monday and they was so professional and quick highly recommended them thanks so much to Sophie was so professional and fast to answer any questions and enquiries will recommend!!!!!!!
Ryan · 15 February 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for taking the time to share your positive experience with Palmer and Partners! We're delighted to hear that your application process for a house went smoothly and that you found our team, especially Sophie, to be professional and quick in addressing your questions and inquiries.
It's always rewarding to receive such positive feedback from our clients. We appreciate your recommendation and are here to assist you with anything you may need in the future.
Thank you again for choosing Palmer and Partners for your housing needs. We look forward to working with you again and wish you all the best in your new home!
★★★★★ 5/5
GoogleBig thanks to Hayley at Parmer and Partners estate agents Colchester, very helpful and useful, chasing the solicitors for me and making sure everything went as smooth as it could have been.
Jake · 15 February 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for taking the time to leave us a 5-star review! We're delighted to hear about your positive experience with Hayley at Palmer and Partners estate agents in Colchester. It's fantastic to know that she was able to assist you effectively, making sure your journey through the process was as smooth as possible.
At Palmer and Partners, we take pride in providing excellent service and ensuring our clients feel supported throughout the entire process. Your kind words are truly appreciated, and we'll be sure to pass on your compliments to Hayley and the rest of our team.
If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your business and look forward to serving you again.
★★★★★ 4/5
GoogleThey really helped all the way from viewing the property till exchange of the keys. I really appreciate the follow ups especially Ms.Hayley has done through out this deal. Thank you team Palmers!
Shaiju · 15 February 2024 · Palmer & Partners Colchester
★★★★★ 5/5
GoogleFrom start to finish Sophie made my experience as smooth as it could possibly be. I had a very small window to find a rentable property and she worked effortlessly to get me settled by my expected date. I cannot thank her enough for helping to reduce my stress throughout. Would highly recommend Palmers & Partners when looking for your next home. Thank you Sophie!
Shannan · 15 February 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for taking the time to share your experience with Palmer and Partners! We're thrilled to hear that Sophie played a pivotal role in making your property search and transition as smooth as possible. Providing excellent service and ensuring our clients feel supported is always our top priority.
We understand how crucial it is to find a rentable property within a tight timeframe. It's heartening to know that she was able to alleviate some of the stress associated with the process. We'll be sure to pass along your kind words to Sophie; she will be thrilled to hear that her dedication has made a positive impact.
We sincerely appreciate your recommendation of Palmer and Partners. If you ever have further housing needs or if there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thank you once again for choosing Palmer and Partners. We wish you all the best in your new home!
★★★★★ 5/5
GoogleExcellent service and a delightful team at Palmers and Partners. Initially, my experience faced a hiccup as the staff member handling my tenancy left midway. However, any concerns were promptly alleviated when Eva took over. Since then, it has been smooth sailing. I cannot praise Eva enough for seamlessly managing my house alongside her existing workload. I am incredibly grateful.
Connor · 15 February 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you very much for taking the time to leave us such a wonderful review! We're thrilled to hear that despite the initial hiccup, your experience with Palmer & Partners has been nothing short of excellent.
We understand that transitions can sometimes present challenges, but we're delighted that Eva stepped in and ensured that your tenancy continued seamlessly. Eva is truly an invaluable member of our team, and we're proud to hear that she has exceeded your expectations with her dedication and professionalism.
Your satisfaction is our top priority, and we're grateful for the opportunity to manage your house effectively. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. Thank you again for your kind words and for choosing Palmer & Partners!
★★★★★ 5/5
GoogleI am posting this review ahead of completion as I have been so impressed with the service I have received from Palmer and Partners.
As a seller:
Alfie was great in the valuation stage, knowledgable, professional and not too pushy. He understood what a big decision it is to sell. Paul was great, he introduced me to four buyers pre-marketing. My house sold in a couple of days before marketing and photos which is rather impressive given the current housing market.
As a buyer:
5 stars for James, he really is excellent at what he does! He has been patient, consistent, knowledgeable and calming (vital estate agent skill) through three weeks of negotiations. I really felt James had my interests in mind alongside his client, the seller, which I appreciated. My offer has now been accepted and I shall be back with an updated review once the sale is complete.
Generally, great marketing, photos and attention to detail. The office is always responsive and I have been kept up to date throughout.
T · 15 February 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for taking the time to share your experience with Palmer and Partners! We truly appreciate your kind words and are thrilled to hear that our team, especially Alfie, Paul, and James, have made such a positive impact on your journey as both a seller and a buyer.
Congratulations on your accepted offer. Thank you once again for choosing Palmer and Partners. We're grateful for the opportunity to be a part of your journey.
★★★★★ 5/5
GoogleThe team at Palmer & Partners have been great from the beginning. Our house was sold within 3 days and they have kept us up to date throughout the process. Hayley's tenacity in getting us to the exchange of contract point is to be applauded. Throughout all the frustration of non communicative Conveyancers, and my queries, Hayley was professional, understanding and helpful and I highly recommend Palmer & Partners.
M · 15 February 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for taking the time to share your experience with Palmer & Partners! We are thrilled to hear that our team, especially Hayley, made your home-selling journey a positive one. It's fantastic to know that Hayley's dedication and tenacity stood out.
We appreciate your kind words, providing excellent service and support is our priority, and we're delighted that you had a positive experience.
Thank you for recommending Palmer & Partners. We truly value your feedback and are here for you should you need any assistance in the future.
★★★★★ 5/5
GoogleThanks to Sophie, moving into my new rental was smooth sailing! She was efficient and super friendly..
I’ve also dealt with Danielle in property management and a lady in accounts, who have both been equally as helpful.
I highly recommend Palmer and Partners!
Jessica · 15 February 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Sophie, Danielle, and our accounts team made your move into your new rental a smooth and pleasant experience. It's always our goal to provide efficient and friendly service.
We appreciate your review and look forward to continuing to meet and exceed your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. Welcome to your new home and thank you for choosing Palmer and Partners!
★★★★★ 5/5
GoogleWe now have been renting out our property for a few years, and have used a few agents in the Colchester area with some disappointment. Feeling a little at sea with the management service we had been provided from other agents we then decided to give Palmer & Partners a go!
Initially we spoke to Jon whose professionalism and honesty was above any we have received before. We were on-board!
Six years on we have got to know the team at Palmer & Partner’s from checkin , property management to checkout! Rachel in particular has been amazingly thorough and supportive. With our property ready to rent again we look forward to working with the Palmer & Partners team! If you are looking for a reliable team, look no further, we would 100% recommend.
Sarah · 15 February 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for your glowing 5-star review! We're thrilled to hear about your positive experience with Palmer & Partners. It's fantastic to know that our team, especially Jon and Rachel, have provided you with such exceptional service throughout the years.
We understand the importance of professionalism, honesty, and thoroughness when it comes to managing your property, and we're delighted that we've been able to exceed your expectations in these areas. We truly appreciate your trust in us and your recommendation to others looking for a reliable team.
We look forward to continuing to serve you and ensuring that your property rental experience remains smooth and hassle-free. If you ever need anything in the future, don't hesitate to reach out. Thank you again for choosing Palmer & Partners!
★★★★★ 5/5
GoogleWas a pleasure buying my first house from P&P. Very professional throughout, and each and every staff member could not have been more welcoming, polite, and a real pleasure to deal with. Always trying to help you out and even offering you advice when need it. Full marks to a great team who I highly recommend to anyone who might be considering buying or selling a property any time soon.
Daniela · 15 February 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for taking the time to share your experience with Palmer and Partners! We are thrilled to hear that your first home-buying journey was a pleasure, and we appreciate your kind words about our team.
It's fantastic to know that our staff members were able to assist you throughout the process, offering helpful advice when needed. We really appreciate your recommendation to others who may be considering buying or selling a property. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out.
Thank you again for choosing Palmer and Partners. Wishing you many wonderful moments in your new home!
★★★★★ 5/5
GoogleI have had the pleasure of dealing with Palmer & Partners who have acted on behalf of the sellers of a property I have purchased as a first-time buyer. They have been great from start to finish; even from the initial viewings and negotiations stage, Tyler Porter was excellent in communicating with us and making the whole process very easy. To progress the sale, Hayley Trustrum has been dealing and she has been brilliant - quick to reply, always on the end of the phone and happy to guide us through any issues we have faced. We had some problems our end with our solicitors and Hayley was more than understanding, helpful and willing to chase things up with them to assist - she also seems genuinely dedicated to her clients which is great to see. Couldn't recommend Palmer & Partners more!
Ben · 15 February 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a positive journey with Palmer & Partners during your first-time home purchase.
It's fantastic to know that Tyler and Hayley were able to provide exceptional service right from the initial viewings through to the completion of your purchase. We understand that purchasing a property can come with its challenges, and we're delighted that Hayley was able to support you through any issues you faced, including those with your solicitors.
We strive to go above and beyond for our clients, and your kind words about Hayley's dedication mean a lot to us.Thank you for recommending Palmer & Partners. We truly appreciate your trust in us and wish you all the best in your new home. Should you need any further assistance in the future, please don't hesitate to get in touch.
★★★★★ 5/5
GooglePalmer and Partners... couldn't have picked better. We've just exchanged contracts on the sale of our property in a very difficult market. The team are professional, dedicated, approachable, knowledgeable and friendly, nothing is too much trouble for them. Big shout out to Tom Bishop, who we mainly worked with. Tom's a breath of fresh air, an absolute credit to the team. His kindness, reassurance, communication and support has been very much appreciated, thank you for listening! Every step of the way he has kept us informed of developments without having to chase. He has made a very stressful time bearable. I have no hesitation in recommending Palmer and Partners, they're incredible agents and would, without doubt, use them again. A great all round experience. Thank you.
Samantha · 28 January 2024 · Palmer & Partners, Suffolk
Agent replied · 24 October 2024
Dear Samantha
Thanks for wonderful review we really appreciate you taking the time.
Best wishes in your new home.
★★★★★ 5/5
GoogleMy husband and I have been working with palmer and partners Clacton for 4 years now. Laura and Chantelle have given us exceptional service within the lettings team. Knowing our property was in safe hands was a huge comfort to us. We would highly recommend their services for lettings, buying or selling.
Georgie · 17 January 2024 · Palmer & Partners Clacton-On-Sea
Agent replied · 15 June 2024
Thank you Georgie for taking the time to leave our team at Palmer & Partners such a fantastic review!
It's great to know how much you appreciate the excellent service you have received from Laura and Chantal. We take pride in providing fantastic support to all our clients.
Thank you for the past four years with Palmer & Partners, we look forward to our continuing partnership.
★★★★★ 5/5
GooglePalmer & Partners provided an excellent service. All thanks go to Harry and Brady for their patience, support, advice for the duration of what was a very long; sometimes agonising experience. My experience with estate agents was very little. I had initially chosen a different estate agent before moving my house sale to Palmer and Partners.
In my experience Palmer and Partners offered me very sound; honest advice. There was frustration both from my end and theirs regarding a prospective buyer. However, I feel that they managed the circumstances very well and kept me informed regularly.
Thankyou to Harry & Brady and the whole Palmer & Partner'sTeam. I would highly recommend this estate agent.
L · 17 January 2024 · Palmer & Partners Clacton-On-Sea
Agent replied · 15 June 2024
Dear Layla, thank you for taking the time to leave us this wonderful review and recommendation! We are delighted to hear you had such a positive experience with Palmer & Partners, and especially appreciate your recognition of Harry and Brady during the process, thank you.
If you ever need further assistance, please do not hesitate to contact us at Palmer & Partners, we are here to help.
★★★★★ 5/5
GooglePalmer and Partners have managed a property for me. During that time they have been extremely professional in every aspect of their service.
Ben · 16 January 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for taking the time to share your positive experience with Palmer and Partners! We're thrilled to hear that our team has provided you with professional and excellent service throughout the management of your property. We truly appreciate your kind words.
If you ever have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.
★★★★★ 5/5
GoogleI had the difficult task of selling my mother and father's home after they passed away. Initially I asked a different agent to help me with the sale but after months of being strung along and lied too, I moved across to Palmers. My initial dealings were with James and then Tyler. They got me a buyer very quickly at a great price and today the sale has gone through. They have been empathetic, happy to help and thoroughly professional. Thank you palmer and parkners
Liam · 16 January 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
We are deeply grateful for your heartfelt review and extend our sincere condolences on the passing of your mother and father. It was an honour and privilege to assist you during this challenging time, and we appreciate your trust in our team.
We understand that the process of selling a loved one's home can be emotionally taxing, and we are glad that we could provide you with the support you needed. Your kind words about our team's mean a lot to us. We take great pride in delivering a high standard of service, and it warms our hearts to know that we could make a positive difference for you.
Thank you for choosing Palmer and Partners. If you ever need assistance or have any further inquiries, please don't hesitate to reach out. Wishing you all the best in your future endeavors.
★★★★★ 5/5
GoogleI can not praise Palmer & Partners enough for selling my late Mum's house. It was a very difficult transaction. The team were professional and went way beyond in dealing with all aspects in what was an emotional time. A big thank you to Alfie, Tyler, James, Paul & Hayley. Thank you.
Donna · 16 January 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
We are truly grateful for your kind words and happy to have been a part of such an important journey in selling your late Mum's house. We understand that it was a challenging and emotional time for you, and we appreciate your trust in Palmer & Partners to guide you through the process.
Alfie, Tyler, James, Paul, and Hayley are thrilled to have been able to assist you. Thank you once again for choosing Palmer & Partners. If there's anything else we can assist you with, please don't hesitate to reach out. Our thoughts are with you during this time, and we wish you all the best in the future.
★★★★★ 5/5
GoogleJames burrage has been in charge of the sale of the property I've purchased and I will say he and his team have been fantastic. He has been very patient and understanding when problems arose, he has kept me fully updated throughout the process. I hope to continue to deal with James in the future because of his professionalism.
Thank you.
Simon · 16 January 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for taking the time to share your experience with us! We're delighted to hear that James and our team were able to provide you with fantastic service during the sale of your property. We truly appreciate your kind words!
It's our commitment to keep our clients informed and supported, especially when unexpected challenges arise. We're thrilled to know that James's dedication to keeping you fully updated made a positive impact on your experience.
We look forward to the possibility of working with you again in the future. If there's anything more we can do for you, please don't hesitate to reach out.
Thank you once again for choosing Palmer and Partners, and we wish you all the best in your new property!
★★★★★ 5/5
GoogleP&P are very professional and always prompt.
James B in particular always approached good and difficult situations in my transaction positively and makes you feel matters under his care are dealt with utmost consideration.
Carly is a joy to work with and both are an asset to the team. Special mention to John who has always been the main guy and over the years has always given the high level of service I have come to expect over the years!
Thanks P&P it’s been a pleasure!
Serena · 16 January 2024 · Palmer & Partners Colchester
Agent replied · 14 June 2024
Thank you so much for your glowing 5-star review! We are delighted to hear about your positive experience with Palmer and Partners, and we truly appreciate you taking the time to share your feedback.
We are thrilled to learn that we have consistently provided the high level of service, we take pride in going that extra mile. We'll make sure to pass along your kind words to James, Carly, and John. They will be delighted to know that their efforts have made your experience with us a pleasure.
Thank you once again for choosing Palmer and Partners, and we look forward to continuing to work with you in the future. If you ever have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
★★★★★ 5/5
GoogleRating only, no written review.
Lidia · 29 December 2023 · Palmer & Partners, Suffolk
Agent replied · 24 October 2024
Thanks lidia for your ⭐️⭐️⭐️⭐️⭐️ review.
★★★★★ 5/5
GoogleI cannot fault Parker and Partners at all and cannot praise them highly enough - they went out of their way to help and were always friendly and courteous and considerate and most satisfactory. I will definitely advise anyone to go to them for either sales or purchase!
Margaret · 29 December 2023 · Palmer & Partners, Suffolk
Agent replied · 24 October 2024
Thanks Margaret for your kind review and best wishes for the future.
★★★★★ 4/5
GoogleBought our first home with Palmer & Partners. Overall had no issues or problems with them although there were lots of hiccups on the way I believe they were trying to be as supportive as possible.
Ewelina · 29 December 2023 · Palmer & Partners, Suffolk
Agent replied · 24 October 2024
Thank you so much for taking the time to share your positive experience with Palmer & Partners! We're delighted to have been a part of your home-buying journey, and it's truly rewarding to know that the team contributed to making the process smooth as could be considering the challenges.If you ever need any further assistance or have questions down the road, please don't hesitate to reach out. Wishing you countless happy memories in your new home! Thank you for choosing Palmer & Partners.
★★★★★ 5/5
GoogleWhere do I begin! It has been an absolute pleasure working with Palmer and Partners particularly Ollie Findlay. He has made buying a home as first time buyers a breeze. For context, my partner and I viewed the property on 22nd October and thanks to his recommendation on a solicitor we will be moving in on 15th December. No question or ask was too big for him and he always communicated to us all the relevant details we needed to know proactively. I would 100% recommend.
Sandra · 29 December 2023 · Palmer & Partners, Suffolk
Agent replied · 24 October 2024
Dear Sandra
Thanks for your wonderful review and congratulations on your speedy sale.
Best wishes for the future.
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