Trusted Agent profile

Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

913 reviews across 3 offices and 2 platforms

Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

902

Reviews on Google

All 3 offices

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11

Reviews on Trustpilot

All 3 offices

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Our offices

Palmer & Partners's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Palmer & Partners is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2026, 2020.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Latest reviews from every Palmer & Partners office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Poppy was truly helpful. On the same day I entered the agency, she already scheduled three viewings for the same week and all on the same day. She responded quickly to all my queries. I truly enjoyed my experience finding a flat at Palmers & partners, thanks to Poppy. I need to also give some praise to Sophie, who is extremely sweet, just as Poppy, and also helped me with all the bureaucracy involved renting a flat. Thank you both!

Julia Β· 17 November 2023 Β· Palmer & Partners Colchester

Agent replied Β· 14 June 2024

Thank you so much for taking the time to leave this fantastic 5-star review! We're delighted to hear about your positive experience with Poppy and Sophie at Palmers & Partners. We're thrilled to hear that Poppy was able to schedule multiple viewings for you on the same day and that she responded promptly to your inquiries. Providing a smooth and efficient experience for our clients is always our top priority. We're equally grateful for your kind words about Sophie. We pride ourselves on having a team of dedicated professionals who are always ready to assist with any aspect of the rental process. Thank you for choosing Palmers & Partners, and we're delighted that you enjoyed your experience with us. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We're here to help you every step of the way.

5/5

Google

Rating only, no written review.

Jack's Β· 25 October 2023 Β· Palmer & Partners, Suffolk

5/5

Google

Rating only, no written review.

Mark Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Dear Mark, thank you for taking the time to leave us a 5* review! It was great to work with you. Kind regards, P&P

5/5

Google

Lewis Rogers is a fantastic. Emails are replied to promptly and always on hand to answer our questions and concerns.

Pere Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Thanks Pere for your very kind review and best wishes.

5/5

Google

Excellent service. Had the house on the website within a couple of hours and visits arranged the same day. Asking price achieved. Great service from Lucy.

Ray Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Dear Ray Thanks for your kind review, best wishes for the future.

5/5

Google

Just like to thank Jon and his team particularly Ollie for there help and support over a difficult period. We can't thank you enough and would definitely recommend you to friends.

Jan Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Dear Jan Thanks for your lovely review and congratulations on your new home.

5/5

Google

Can't praise them enough. Claire kept us regularly updated both by phone and email. We will be recommending to everyone looking for an estate agent.

Tracey Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Hi Tracey Congratulations on your sales and thanks for your lovely review. Best wishes for the future.

5/5

Google

Tom Bishop was extremely helpful throughout the sale of the house, particularly during the countdown to completion. He was always available and always optimistic that things would be alright on the night... and they were.

Philip Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Thanks Philip for your kind review greatly appreciated.

5/5

Google

Absolutely faultless service from start to finish. Tom handled our case professionally, efficiently and went out his way to support us through the whole journey. Would highly recommend 🌟 …

Katie Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Dear Katie Thanks for you wonderful review and congratulations on your new home.

5/5

Google

Chelsey was extremely helpful and the person to trust to get your job done from day one. Professional, polite and always willing to help. Her pro-active attitude and hands-on approach made the overall process more clear and pleasant. Thank you!

George Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Dear George Thanks for your kind words and congratulations on your new home.

5/5

Google

Absolutely fantastic support from Lewis for our move to our new property. Couldn't fault him at all for timeliness, and helpfulness:) thank you so much for making it such a smooth process.

Christina Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Dear Christina Thanks for your lovely review and congratulations on your new home.

5/5

Google

I have always thought it isn’t that important which estate agent you choose as with Rightmove a buyer will eventually turn up. After my recent experience I believe you do need a dynamic estate agent such as Lucy Green and her team Palmers estate agents. After the sale is a very important time and Claire will keep you well informed step by step If you have a property to sell please get in contact with Lucy I’m confident you will not be disappointed.

Andrew Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Dear Andrew Congratulations on the exchange of contracts and thanks for your kind words. Best wishes for the future.

5/5

Google

Thanks so much to Lucy & Jan for selling my mums property on the Suffolk coast so quickly, it was such a smooth transaction with a fantastic after sales process too. Listing to completion in less than 6 weeks ! Well done!!!

Steve Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Dear Steve Thanks for your lovely review and really pleased we got the sale agreed and completion for you in such a quick period. Best wishes for the future.

5/5

Google

Chelsey was absolutely brilliant helping us once our house had sold. We hit a few bumps in the road but she was so helpful in getting this sorted for us. We finally managed to complete and we are over the moon to be in a house we love thanks to her help.

Katie Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Hi Katie Thanks for your lovely review and congratulations on moving to your beautiful new home.

5/5

Google

First class professional service from viewing a letting through to securing it in a week. Very efficient communications and delivery of follow up documentation. I would not hesitate to recommend Palmer & Partners, thank you so much Lynne Mitcham for all your help to make this process so smooth and hassle free.

Peter Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Dear Peter Congratulations on your move and thanks for your lovely review.

5/5

Google

I had seen lots of P&P signs going up and down in Ipswich in the past, so when the time came to sell my house I gave them a ring. Not only were they cheaper than most, they also gave me a realistic valuation (unlike other state agents who either undervalued my house or gave me an unrealistically high price just so that I went with them) and took excellent pictures of the house that really attracted a lot of attention. It then took 3 months to complete the sale, and during that time they kept me up to date during every step of the process. Usually you learn more from a service provider when there are hiccups in the process that they have to address, and fortunately there were none in my case, but I still think they did a very good job.

Jose Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Thanks Jose for your lovely review and best wishes for the future.

4/5

Google

Very good service throughout the sale of my property, from organising viewings to following up on progress on the many involved in the chain. I would certainly recommend Palmer & Partners for anyone wanting to sell their property.

Elizabeth Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Dear Elizabeth Thanks for allowing us to sell your beautiful home of many years, thanks for your lovely review.

5/5

Google

Palmer & Partners have exceeded my expectations with smooth and flexible stress free procedures. I can confidently say that they are very reliable, helpful and engaging through out the whole process. Thanks to Ollie Findlay.

Eren Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Dear Eren Thanks for your lovely review and congratulations on the house purchase. Best wishes in your new home.

5/5

Google

I was recommended Palmer & Partners and I must say they did a good job . Sold to the 2nd lot of people who viewed our bungalow. I think they described it so well. Chelsey Killington was amazing, kept us informed throughout the sale. Would recommend this company. Thank you

Laraine Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Hi Laraine Thanks for amazing review and congratulations on the sale. Best wishes from the team.

5/5

Google

By far the best estate agent I've used. The three others, won't mention their names, were pretty hopeless. Palmer & Partners keep you informed at every stage. Communication is one of their strong points. I would definitely recommend using them.

Clive Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Dear Clive Appreciate your very kind words and thanks for your lovely review, best wishes for the future.

5/5

Google

Fantastic service & support from P&P and specifically Chelsey. We encountered many issues with our chain along with delays and problems in general (none of it P&P fault) and Chelsey went above and beyond on multiple occasions to motivate the sale and process forwards. Would most certainly sell via P&P again purely down to this service alone and client first approach. Everyone we have spoken to at P&P has been polite and supportive, Thank-You.

Tall Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Thanks Paul for your lovely feedback and best wishes on your new home.

5/5

Google

Oli and the rest of the team at Palmer & Partners in Ipswich have been great. They are a very professional, friendly and efficient and there service has been second to none. Always responding to enquiries quickly and finding solutions. They will be my first port of call if we ever are on the property hunt again in the future. By far the best estate agents I have ever worked with. Thanks again.

Thomas Β· 25 October 2023 Β· Palmer & Partners, Suffolk

Agent replied Β· 24 October 2024

Dear Thomas Thanks for your lovely review very much appreciated. Best wishes

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Palmer & Partners

Which Palmer & Partners office has the most reviews?

Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.

Where are the Palmer & Partners offices?

The three Palmer & Partners offices, by town:

  • Clacton-On-Sea: 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS
  • Colchester: 43 Crouch Street, Colchester, CO3 3EN
  • Ipswich: 2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ
Has Palmer & Partners won any awards?

Yes. In The Trusted Agent 2026 awards, Ipswich won Gold and Colchester won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

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