Trusted Agent profile

Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

4.7

★★★★★ Excellent

913 reviews across 3 offices and 2 platforms

Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.

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4.7 / 5

902

Reviews on Google

All 3 offices

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11

Reviews on Trustpilot

All 3 offices

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Our offices

Palmer & Partners's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Palmer & Partners is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2026, 2020.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Latest reviews from every Palmer & Partners office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I found my new house on rightmove via Palmers and Partners estate agents. From the beginning I have found their services very professional and very friendly. My estate agent Tom was very efficient in keeping me up to date with the process and was helpful of any questions or concerns I had. All in all iv had a very positive experience and can't wait to move in. Would definitely recommend Palmers and Partners to my family and friends.

Flutra · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Flutra Many thanks for your lovely review we really appreciate this, we look forward to handing over the keys to your lovely new home in a few days.

5/5

Google

Fantastic service received from Palmer and Partners in the purchase of our new home. Praise must go to Chelsey who kept us well informed throughout the process and to everyone there who helped accommodate our numerous viewings. Highly recommended

Gary · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Congratulations Gary on your new home and thanks for your lovely review.

5/5

Google

Would highly recommend Palmer & Partners for selling your property great service from Lucy Green has a indepth knowledge of the local area and the housing market. Always very professional and will go above and beyond to make sure the selling experience is a good one. From start to finish our experience of Palmer & Partners was a positive one. Thank you

Jane · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Jane Many thanks for your lovely review we really appreciate the lovely words and best wishes for the future.

5/5

Google

Lewis at palmer and partners was brilliant in helping us find a property to rent. He was great at keeping us up to date and informed with all the information we needed. He was very professional when showing us around the property in person, over the phone and via email and we would highly recommend using his services.

Emma · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Emma Thanks for your lovely review really appreciated.

5/5

Google

We were very impressed with the professionalism of all the people we have dealt with. The photos were excellent and the house was advertised very quickly. The staff were completely open an honest with us and kept us informed throughout which was really appreciated as we were not living in the area at the time of the sale.

Alison · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Thanks Alison for your lovely review greatly appreciated.

5/5

Google

Without a shadow of doubt the best Estate Agents in Suffolk. I wouldn’t bother with anybody else. Very good team of Andrew, Tom, Chelsey & Claire who work very well together. Very impressive that you kept moving forward despite the occasional difficulty that’s thrown up. Chris

Christopher · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Chris Thanks for your wonderful review it’s greatly appreciated.

5/5

Google

We had not sold a house for forty year so we were completely hands of Ollie and his colleagues. It was a new and quite concerning experience; but Ollie and all the staff who we were in contact with responded to our many queries in a competent, friendly and professional manner. We are grateful to Palmer and parters and recommend their services.

Stewart · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Stewart Congratulations on exchanging contracts and thanks for your lovely review.

5/5

Google

We were so pleased with Palmers service. All the staff we dealt with were so professional from putting the house on the market to dealing with all our problems and seeing it through to the end. We would particularly like to mention Lucy who marketed the property and Claire who kept me calm and handled everything brilliantly. A further mention to Jan, Tom and Jacob.

Bonny · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Bonny Thanks for taking the time for your lovely review, best wishes from the team.

5/5

Google

Palmer and Partners gave excellent advice and service from start to finish. Their representative had sensible and realistic discussions with us about the asking price and the way that it should be presented and also took great care to produce superb photographs of the interior of the house. There were some difficult moments during the sale process but Palmers handled all matters calmly, efficiently and professionally and produced an excellent end result. Recommended strongly.

John · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear John Many thanks for your lovely review and best wishes for the future.

5/5

Google

I have never experienced a house sale managed so effectively and smoothly as with Palmers who are acquiring a first rate reputation with buyers and sellers in east Suffolk now. If you want to get your house sold or achieve a purchase rather than faff around for months and lose heart, this is the agency to go to. I was especially blessed to have Lucy achieve a speedy sale and then Claire manage the process personally through to completion even being hands on, on her days off and always there at the end of the phone! An amazing personal service from someone who interacted with me as a trusted advisor, batting for me throughout. Absolutely first class. Palmers are out-gunning the local agents, and they deserve to.

Gillian23 · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Gillian Congratulations on exchanging contracts and thanks for your lovely review. Best wishes from the team.

5/5

Google

Fantastic team. Really supported me through the time of house buying and selling. And they weren’t even my estate agents! They offered me more support and advice than the agents selling my house! It was through Palmers I saw the property I bought. Never too busy to talk and answer questions. Always rang back if I left a phone message. Kept me informed of all the “ups and downs”. And even now that all is practically tied up and legal, they came back to congratulate me. More than ‘my’ estate agents have done! Anyone selling with them should have complete confidence in their integrity and professionalism - they are a brilliant team. Thank you Jan, Claire and Lucy for your friendship too. You are legends!

Katina · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Katina Congratulations on purchasing your beautiful new home, your amazing review is greatly appreciated by the team.

5/5

Google

Palmer & Partners are a professional, competitive and friendly estate agent. We have been really impressed with the quality of service we have received from them. Lucy who valued and photographed the property to Ollie who has guided us through all the steps to achieve the sale of our house have been really supportive. We have been kept informed of the progress at all times and would recommend them to friends and family without hesitation.

Diana · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Diana Many thanks for your lovely review and congratulations, best wishes in your new home.

5/5

Google

We have recently used Palmer and Partners to sell our property in Sudbury. We worked with Jon initially to get the property on the market and Tom kept us up to date following an offer on our property. I have friends and family selling their properties with different agents and their experience was nothing like what Palmer and Partners offered us. Both Jon and Tom kept us updated every step of the way without us having to chase anything, our property was marketed so well and sold quicker than I expected. All in all I would not hesitate to recommend Palmer and Partners to anyone. Selling a house is stressful enough but Palmer and Partners eased any concerns we had! Thank you again so much for everything!

Sinead · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Hi Sinead Thanks for your lovely review we really appreciate your feedback, best wishes in your new home.

5/5

Google

We have no hesitation in recommending Palmer and Partners. Our initial contact was with Lucy Green who valued the property, Lucy was very professional and remained a valuable point of contact whenever we needed advice or reassurance. Our main dealings were with Lucy and Ollie who was also very supportive and kept us updated throughout the process and they both went that extra mile but the whole Palmer and Partners team were great.

Pauline · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Pauline Thanks for your lovely review and thanks for your custom. Best wishes for the future.

5/5

Google

Palmer and Partners were recommended to me and I was not at all disappointed. I would like to thank Ollie Findlay, one of the Sales Negotiators, for all his help in selling the property in Ipswich recently. It took a while to sell but Ollie was supportive all the way through the process and provided excellent communication along the way. Many thanks.

Debbie · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Thanks Debbie for your lovely review and very kind words. Best wishes from the team.

5/5

Google

Having just exchanged contracts on the sale of my property I want to thank Tom Bishop for his hard work, support and patience. Tom has been amazing, nothing was too much trouble for him and he spent lots of time providing updates and guidance about the progress of my sale-not to mention offering a counselling service! Thank you again Tom, it’s been a pleasure and I would have no hesitation in recommending Palmer and Partners or using them again in the future. Claire

Claire · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Claire Congratulations on your sale, thanks for your amazing review and best wishes for the future.

5/5

Google

Ollie and the team are amazing! Incredibly helpful, supportive and dedicated. They have helped me now through two challenging property sales and provided a first class experience both times. I will only ever use Palmer and Partners in future

Matthew · 25 October 2023 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Matthew Thanks for your lovely review and congratulations on the sale.

5/5

Google

Very good estate agent. Nothing was too much trouble. Our agent Harry was very professional and very helpful throughout whole process of buying a house.

Jan · 19 October 2023 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you for your amazing review! At Palmer & Partners, we strive to provide exceptional service and are only to pleased to have helped you on your property journey. Please don't hesitate to reach out to us at Palmer & Partners in the future should you need us.

5/5

Google

I just completed on a house sold by Palmer and Partners. Brady and the team were fantastic throughout. I had multiple viewings and they were always accommodating. Nothing was too much trouble for them and they were always keeping me up to date and helping me promptly with any enquiries. Would highly recommend. Brady and his team are a great bunch 👍

Ben · 19 October 2023 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you Ben for your review and recommendation for Brady and the team here at Palmer & Partners, Clacton. Customer service is at the heart of everything we do, and we were only too pleased to help you through the process and make it as smooth as possible. If you ever need us again, please do not hesitate to reach out. Best wishes, Palmer & Partners

5/5

Google

Sold a property recently with Palmer and Partners in Clacton. Although this hasn't been a great time to sell a property, Palmers worked hard, produced an attractive brochure and found us a buyer. All the time, Harry and his colleagues maintained great communication with us and acted with complete professionalism and courtesy on our behalf from the initial valuation to exchange and completion. An excellent service and really nice and genuine people to deal with. Exactly what we had hoped for when choosing an agent. Very, very happy to recommend.

Andy · 19 October 2023 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you for the great review and recommendation! We're thrilled to hear your experience selling with Palmer and Partners, Clacton, has been such a positive experience. Our team is all about good communication and we appreciate your recognition over our support during your sale. If you ever need anything or have questions, feel free to reach out us. Thank you again for choosing Palmer and Partners!

5/5

Google

Really pleased with the whole process, I’ve had all of my enquiries answered within a timely manner. Alfie Humphrey has made the process so easy and has been a pleasure to speak to!

Bronte · 18 October 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you Bronte for taking the time to share your delightful 5-star review about your experience with Palmer and Partners Estate Agents. We are absolutely thrilled to hear that you are pleased with the entire process. Alfie Humphrey is indeed a valuable member of our team, and it brings us immense joy to know that he made your experience smooth and enjoyable. If you ever have more questions or require assistance in the future, please do not hesitate to reach out. We are here to assist you every step of the way. Thank you again for choosing Palmer and Partners, and we look forward to continuing to serve you in the future.

5/5

Google

We have rented using Palmers and Partners. Poppy is professional, friendly and efficient who promptly responds all questions. I would highly recommend Palmer and Partners.

Rajendra · 18 October 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with Poppy and our team at Palmer and Partners. It’s fantastic to know that Poppy's prompt responses and expertise have made your renting experience a smooth and enjoyable one. Your recommendation means a lot to us, and we look forward to serving you and assisting with any future real estate needs. If you ever have any more questions or require assistance, please don't hesitate to reach out. Thanks again for choosing Palmer and Partners!

5/5

Google

Rented a 2-bed flat with Pamer & Partners for 1 year and it was lovely working with the team. They are very organised, supportive, and respond promptly to requests for appropriate repairs. Deposit return was seamless as well. I totally recommend them!

Ngozi · 18 October 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you so much for taking the time to share your wonderful 5-star review of your experience with Pamer & Partners Estate Agents. We are absolutely delighted to hear that you had such a positive and enjoyable year renting a 2-bedroom flat through our agency. We're also thrilled to hear that your deposit return process went smoothly. We understand the importance of a hassle-free experience during every step of the rental journey, and we aim to make it as easy as possible for our clients. Should you ever need assistance with any real estate needs in the future, please do not hesitate to reach out. We are here to help!

5/5

Google

Great company and staffs. Never tired of helping in providing solutions to your needs. I was lucky enough to have Poppy as my property manager, great lady!! Palmer& Partners are definitely the best Property Agency in town ✌️✌️

Ayobami · 18 October 2023 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Thank you so much for taking the time to leave us this fantastic 5-star review! We truly appreciate your kind words and feedback. We're delighted to hear that you had a positive experience with Palmer and Palmers. Our team takes great pride in assisting our clients and providing solutions to their needs, and it's wonderful to know that you found our staff to be helpful. Poppy is indeed an asset to our team, and we're thrilled to hear that you had a great experience with her as your property manager. We'll be sure to pass on your compliments to her. Thank you once again for choosing Palmer and Palmers as your estate agency. We look forward to serving you in the future, and if you ever have any more real estate needs, please don't hesitate to reach out!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Palmer & Partners

Which Palmer & Partners office has the most reviews?

Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.

Where are the Palmer & Partners offices?

The three Palmer & Partners offices, by town:

  • Clacton-On-Sea: 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS
  • Colchester: 43 Crouch Street, Colchester, CO3 3EN
  • Ipswich: 2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ
Has Palmer & Partners won any awards?

Yes. In The Trusted Agent 2026 awards, Ipswich won Gold and Colchester won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

Reviews may appear on more than one platform.

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