Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

★★★★★ 5/5

Google

Palmer & Partners is a great estate agents. Lewis in particularly was amazing. He was very quick at replying to emails and was always happy to answer my questions. He made this whole experience of renting our first time home very easy and hassle free. I'm very happy the house we rent now, is through palmer & Partners as they are a very reliable and lovely estate agency.

E.07 · 29 December 2023 · Palmer & Partners, Suffolk

★★★★★ 1/5

Google

Dirty con artists. Not only did I have to put up with a soaking , mushroom growing house for 6 months an address I vacated after the environmental officer demanding repairs to the house where done. In which we left on October 20th 2020 And you had this address on your market suitable for living from.the 24th. You have then had the balls to tell electic companys we owe money for electric? Despite you having another tennent in the address at the time of the bill. Useless con men.

Samuel · 18 December 2023 · Palmer & Partners Clacton-On-Sea

★★★★★ 5/5

Google

Palmer & Partners were the estate agents for the property we were purchasing. There were a few hiccups along the way but generally it was a smooth process. Would particularly like to thank Harry for his assistance, he did everything possible to move the purchase along and his communications were extremely prompt. When he wasn't available he was admirally backed up by Brady. Should the need arise for an estate agents services I would use Palmers without hesitation.

Brian · 18 December 2023 · Palmer & Partners Clacton-On-Sea

★★★★★ 5/5

Google

This is the second time I've used the good services of P&P, and once again I was not disappointed. Very professional throughout, and each and every staff member could not have been more welcoming, polite, and a real pleasure to deal with. Full marks to a great team who I highly recommend to anyone who might be considering buying or selling a property any time soon.

Derek · 18 December 2023 · Palmer & Partners Clacton-On-Sea

★★★★★ 5/5

Google

Very professional service 👏 …

Paul · 17 December 2023 · Palmer & Partners Colchester

★★★★★ 5/5

Google

I have just rented my property through Palmer & Partners and couldn't have achieved it without Sophie George helping me every step of the way, thank you

Jane · 17 December 2023 · Palmer & Partners Colchester

★★★★★ 1/5

Google

Appalling service! If a house is no more, just say it. Don't waste people's time by falsely claiming it's available and promising callbacks! What a let down!

Rich · 17 December 2023 · Palmer & Partners Colchester

★★★★★ 5/5

Google

Excellent Agents..fair and thorough in all aspects. Thank you all, especially Julie who takes a genuine interest in tenants and the property on behalf of the owners. DECE. 2033 Continued expert help and assistance from the Team at Palmers.Nothing is too much trouble, if there is a genuine problem. Very good liason between myself as a tenant and home owner, from the company. They are very fair if one remains within the Agreement made. Thank you all..espcially Julie and John.

Daphne · 17 December 2023 · Palmer & Partners Colchester

★★★★★ 5/5

Google

Really happy with this company, From booking an evaluation to having James come to visit to value our house. Nothing pushy or hard sell and very honest with me about questions I had asked. I also spoke to Tyler on a few occassions who was great to speak to. The person that I cant thank enough is Paul who fought our corner when things came to a halt with the conveyencing process, he went above and beyond what he should have done and without him and James we wouldnt have exchanged on our property yesterday and most likely would have waited another 4 weeks! Thank you so much and we look forward to seeing you both next week when we come and exchange keys!

Leanne · 17 December 2023 · Palmer & Partners Colchester

★★★★★ 1/5

Google

Tenant for two years , given parking ticket for parking in the bay palmer and partners told me too ( this escalated to a debt recovery firm sending numerous letters threatening to the wrong address ) I explained throughout my two years as A tenant that it was not my responsibility and that I was parked where I was told and it was on the tenancy grounds anyway - I was told palmer and partners would attend it .At the end of my tenancy due to ongoing and non resolved nuisance noise from above ceiling structure , I was rang by a letting agent from palmer and partners asking me if I could tell them what number was the parking bay linked to the apartment ? as they were showing round new tenant and didn’t know themselves which bay . Wooden cracking noises on each footstep of the above resident showed a problem as it was loud , annoying and occurring everyday unless the resident was out . Both of us myself and the other resident agreed it was a nuisance noise level and not acceptable . Economic with the truth in relation to replies from my requests to get it fixed we’re all to commonplace - I was told tests had been carried out and they’d found nothing ( no one had requested access to flat so how would they test or even sound check and one staff member of palmer and partners in a call told me we can’t hear anything on the videos you’ve sent us with the sound you say is an issue ! Again this was found out by chance rather than any courtesy follow up . Why would someone make up a noise that wasn’t there and had been heard and witnessed by many others . I do believe the next tenant will complain as it’s unbearable hence why I left it . Up to the last day of attachment to this company I had issue and misdirection in calls and emails from them . I was charged £260 :00 by their recommended full clean team ( apparently a requirement upon departure is a full deep clean ) for a spotless one bedroom apartment and despite asking received no invoice or detail of what I’d paid for in the cleaning . They gave one key to letterbox which when lost there was no master key so I had to buy replacement with two keys which palmer and partners kept . A completely abhorrent situation to be in as a tenant when the letting agents won’t when you request it allow correspondence with owner re the ceiling noise as going forward it may be something they need to speak to the building management about - I asked to be copied into email and see response which never happened . For it to be insinuated that I was imagining noise from the failed floor plan above that caused audible creaking every day in a specific area Above kitchen and bathroom , that I moved and ended tenancy due to not being able to live in comfort for an apartment due to enter its third year with me costing another £25 more monthly for no resolve to issue and ignorance in the details of tenancy ending . Very poor and would never recommend or go near them , as for how they merit what we pay to them for their service I can’t justify that this particular agent does enough

Semaj · 17 December 2023 · Palmer & Partners Colchester

★★★★★ 5/5

Google

I purchased my new house via Palmer and Partners, Tyler was my sales negotiator. I was very happy with the honesty shown during my experience of purchasing. Would be happy to recommend this agent for friends and family.

Harrison · 17 December 2023 · Palmer & Partners Colchester

★★★★★ 5/5

Google

Palmer & Partners have been brilliant in helping me and my partner buy our first home! Our agent James Burrage helped us through every step of the way. He’s was always avilable to assist us whenever we needed advice. He worked very hard into ensure we got the house we were looking for!

Kaitlin · 17 December 2023 · Palmer & Partners Colchester

★★★★★ 5/5

Google

Tyler has been helpful and efficient throughout the recent sale of a property. He kept us informed and we had very good service. I'm also very pleased with the Lettings side and any problems are sorted out very quickly. They send photos and updates on your rental property and this makes a huge difference and keeps us up to date with any issues. Very impressed!

Christine · 17 December 2023 · Palmer & Partners Colchester

★★★★★ 1/5

Google

Extremely unprofessional estate agents...sales staff (Chloe)decided they needed to visit the property three times to get photographs, then argue with you staff are rude including manager (Simon). This is what you get with some family run business extremely unprofessional...do yourself a favour and choose another agent that is professional and treat customers with respect before finding out the hardway.

O · 9 December 2023 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

Can't speak highly enough of Chelsey's efforts to get our property to exchange following a long and difficult negotiation. When ever there was an issue and I was unable to get information or action from the solicitors involved on all sides Chelsey immediately stepped in to try and get an answer or a resolution.

Katie · 29 November 2023 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

Great service from start to finish on a very fast home move. We had recently used P&P to sell another property and they haven’t disappointed on either occasion. Chelsey went out of her way to do anything and everything to help us from day one to today - moving day.

Gilly · 29 November 2023 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

Palmer and partners have been exceptional from start to finish on the sale of my property, I personally dealt with ollie Findlay who was extremely helpful through the whole process and kept me well Informed along the way I’m very pleased to have chosen them to deal with this for me.

Lee · 29 November 2023 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

Palmers and Partners have been amazing ! Specifically Ollie, who, frankly, has kept me sane and been the most supportive, kind, professional agent and shown such empathy throughout. I’ve sold an old and complicated property which, not only required an agent who knew process but understood the specifics of my home. Ollie was always available, he never over promised and always communicated well and was available to support me at my home with viewings and recognised, empathised and provided professional insight and advice whenever I needed him. I can not imagine going through this process without him and Palmers …. Honestly the most lovely team of people that I could wish for. Moving is a headache … Ollie and Palmers are the paracetamol ! Thank you all 😊

Sal · 29 November 2023 · Palmer & Partners, Suffolk

★★★★★ 5/5

Google

We worked with Tom Bishop on the purchase of our house and are incredibly satisfied with the service we received. Tom has been excellent at communicating throughout and has always kept us in the loop with updates and guidance. We had some delays and issues that came up but Tom was very professional and genuine with his advice. The house buying process is a stressful one but a good estate agent really makes the difference, so thank you Tom. I would definitely consider Palmer and Partners if buying/selling in the future and would recommend to others. Thanks again, K&E

Magali · 29 November 2023 · Palmer & Partners, Suffolk

★★★★★ 1/5

Google

Rating only, no written review.

Kukendrabose · 17 November 2023 · Palmer & Partners Colchester

★★★★★ 5/5

Google

We are truly grateful for Tyler and Hayley’s help in our purchase. They are professional and very patient and always respond in a timely and friendly manner. Thank you!

Xinlei · 17 November 2023 · Palmer & Partners Colchester

★★★★★ 5/5

Google

Palmer and Partner (James Burridge) have helped with both our sale and purchase of a new property for my wife and I, and we would recommend. James was always informative and professional and happily answered any question we had along the way. Although moving home is stressful - Palmer and Partners helped simplify the process and smooth the route. Today we exchanged contracts and we are very happy with the service provided.

Mrs · 17 November 2023 · Palmer & Partners Colchester

★★★★★ 5/5

Google

Palmer and Partners have managed a property for me for more than three years. During that time they have been extremely professional in every aspect of their service. Especial mention most recently for Rachel Johnson, who is a credit to the company.

William · 17 November 2023 · Palmer & Partners Colchester

★★★★★ 5/5

Google

I would highly recommend Palmer and Partners to sell your property. From start to finish they have been excellent! Alfie Humphrey and Hayley have been extremely helpful throughout the whole process making it far less stressful. Thank you so much for all your help!

Rhianna · 17 November 2023 · Palmer & Partners Colchester