Trusted Agent profile

Oaks Estate Agents in Croydon and London

4.7

★★★★★ Excellent

1,104 reviews across 4 offices and 3 platforms

Oaks Estate Agents has four offices, in Croydon and London (three offices). Together they have 1,104 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,084

Reviews on Google

All 4 offices

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

19

Reviews on Trustpilot

Business-wide

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Our offices

Oaks Estate Agents's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Oaks Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Oaks Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Daniel and his team are the best and provisional. Always taking time to give feedback to every viewing. I am so glad choose Oaks to sale my property. Recommend anyone. Thank you so much Daniel....PositiveResponsiveness, Quality, Professionalism

Mani · 24 August 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Mani, Thank you for your taking the time to leave such a positive review! I appreciate you working with us as well, especially as your road is so close to my heart having lived there myself! All the best to you and your family. Thank you, James Byrne Managing Director

5/5

Google

Oaks Estate agents have been brilliant in getting a sale on my property. Kwame, Daniel and Josh where a continuous source of help and hope. I can't thank them enough and would 100% recommend Oaks Estate Agents.PositiveResponsiveness, Quality, Professionalism, Value

Paula · 24 August 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Paula, Thank you for taking the time to leave a review about your experience with the team. It’s lovely to hear and we’re grateful for the opportunity to work with you. Thank you, James Byrne Managing Director

5/5

Google

My partner an I recently purchased a property through Oaks estate agent. We are very pleased with the professionalism of the estate agent (Kwame) who has great knowledge of the area and was able to answer all the questions and queries with efficiency. Oaks estate agents provided a professional first class service and I would have no hesitation in recommending their services.PositiveProfessionalism

Schakara · 24 August 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Schakara, Thank you very much for taking the time to leave such a lovely review. I really appreciate it a lot. Stay in touch and all the very best in your lovely new home. Thank you, James Byrne Managing Director

5/5

Google

A big thank you to Daniel at Oaks for his work helping me to purchase my first property! I can’t fault the service that Oaks provide. Having used other high street estate agents in the past for my property search, Oaks definitely stands out. There was always someone on hand to walk me through the process and answer any questions I had. A great friendly and professional experience.PositiveResponsiveness, Quality, Professionalism

Robyn · 24 August 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Robyn, Thank you very much for taking the time to leave a review, we really appreciate it. I hope you’re enjoying your lovely home. Thank you, James Byrne Managing Director

5/5

Google

Our Oaks Team (Daniel, Kwame, Josh) have been a pleasure to work with. What an online agent will never deliver is the local knowledge, the sales acumen, and the ability to recover from the most difficult of challenges - this is where Oaks truly shined during our sale. They worked with us through thick and thin, never losing their enthusiasm - ultimately this brought us the sale we were looking for. We'd recommend Oaks in a heartbeat. A+PositiveResponsiveness, Quality, Professionalism

Dinu · 24 August 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Dinu, What a lovely review! I just text messaged Dan to say it made me a bit emotional! Haha, thank you for choosing us to work with it, it means the world to us and we're all really grateful. Stay in touch and let us know if you need anything whatsoever. Thank you, James Byrne Managing Director

5/5

Google

Rating only, no written review.

Dennis · 18 June 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Dennis, a man of few words, you forgot to mention we got you above the asking price! Haha, all the best to you and the family. I hope the move went smoothly. Keep in touch! Thank you, James Byrne Managing Director

5/5

Google

As first-time buyers, Daniel and Kwame were excellent at guiding us through the process and were extremely responsive and professional throughout - very pleased with the service.PositiveQuality, Professionalism, Value

Jasmine · 18 June 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Thank you Jasmine for leaving a review and welcome to the neighbourhood! Stay in touch and all the best. Thank you, James Byrne Managing Director

5/5

Google

COVID-19 hasn’t stopped Oaks from providing a fantastic service when I purchased my first property. When it comes to me selling I won’t go anywhere else. 10/10PositiveProfessionalism

Billy · 18 June 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Billy, Thank you for taking the time to leave a review. Congratulations with the new property! Thank you, James Byrne Managing Director

5/5

Google

Daniel has been brilliant and professional as he provided the first class services from start to finish. So we are moving in few days! Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value

Claire · 18 June 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Claire, It was great working with you and selling your lovely flat! Thank you for choosing us and for leaving a reply, we really appreciate it. Thank you, James Byrne Managing Director

5/5

Google

Daniel is a brilliant asset to the oaks estate agent team. He is responsive, professional and very helpful I would definitely highly recommend using oaks estate agents.PositiveQuality, Professionalism

Samantha · 18 June 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Samantha, Thank you for taking the time to leave a review. A big thank you to your Mother as well for using our services, we appreciate it. Thank you, James Byrne Managing Director

5/5

Google

All completely positive. I have just bought and sold through Oaks - the whole team have been great - really helpful, friendly and on the ball with it all. For once, I would thoroughly recommend this estate agents.PositiveResponsiveness, Quality, Professionalism, Value

Gudrun · 18 June 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Gudrun, Thank you for taking the time to leave a review. More importantly though, thank you for selling and buying through us! You were a pleasure to deal with and we are incredibly grateful that you chose us to work with. Thank you, James Byrne Managing Director

5/5

Google

Pleased to have purchased and secured my first property through Oaks. Thank you especially to Daniel and the rest of the team for their professionalism and support throughout the process. Much appreciated and I highly recommend their services.PositiveResponsiveness, Quality, Professionalism, Value

Rukshan · 18 June 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Rukshan, Thank you for taking the time to leave a review and welcome to SE25! Stay in touch! Thank you, James Byrne Managing Director

5/5

Google

An excellent estate agent. So professional and attentive. James and his team have been really helpful with my house sale. They achieved full asking price and the process was smooth and timely. I would thoroughly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Claire · 18 June 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Claire, Thank you for giving us the opportunity! I know it was a tight call between us and one other so I’m glad we delivered! I really appreciate you taking time out of your busy schedule to leave a reply as well. Thank you, James Byrne Managing Director

5/5

Google

My partner and I recently sold our flat through Oaks, with Dan and Kwame. They set up a WhatsApp group, making communication really straightforward, and were always quick to respond to our messages, even outside work hours. We found them professional, personable, and even fun to interact with :) We’d whole-heartedly recommend them.PositiveResponsiveness

Mia · 18 June 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Mia, Congratulations on the sale and thanks so much for working with us! We appreciate you taking the time to leave such a wonderful review, it’s means a lot so thank you. Thank you for the recommendation! James Byrne Managing Director

5/5

Google

Daniel and James managed some tricky moments with our sale very well and Kwame did a great job building up interest. We would definitely recommend these guys who always provided great communication even during a time when the market was busy. Daniel’s initial advice about pricing strategy also proved to be spot on.PositiveResponsiveness, Professionalism, Value

William · 18 June 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi William, Thank you for working with us and for taking the time to leave a review. It was a bit tricky towards the end but glad we managed to get you the outcome you deserved! You’re moving away from one of offices and closer to another so stay in touch! Thank you, James Byrne Managing Director

5/5

Google

The team at Oaks were a breath of fresh air after trying to sell my house with 2 other estate agents previously. The house sold after 2 weeks of being on the market at full market price. Nothing was too much much trouble and everything was carried out in a friendly, but professional way right to the end. I would 110% recommend OaksPositiveResponsiveness, Professionalism

Helena · 18 June 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Helena, I could frame your review and put it on the wall! Thank you for your kind words and for working with us on the sale, it’s very much appreciated. Stay in touch and all the very best. Thank you, James Byrne Managing Director

5/5

Google

We sold out house with the Portland road Oaks team, and it was a real pleasure to have Daniel and Kwame in our corner. The guys were super responsive, and managed to consistently get a good number of weekly viewings for us. They also helped out loads when it came to chasing up solicitors during the sale. Great service - 5 stars for the guys.PositiveResponsiveness, Quality, Professionalism, Value

Rob · 18 June 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Rob, Thank you for taking the time to leave a review. I remember booking in the initial market appraisal so I’m delighted that we managed to get you sold! I understand you’re still in the area so do stay in touch! All the very best. Thank you, James Byrne Managing Director

5/5

Google

Abousttly fantastic services. My house had been on the market with 3 or 4 other agents without any success. I decided to use Oaks and never looked back. I can't thank oaks enough for their dedication and professionalism leading to the sale of my property. A big thank you again to Daniel and the team for all their hard work. I would definitely recommend Oaks 100 percent .

Vicki · 18 June 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Vicki, Thank you so much for considering our services and giving Daniel, Ciaran and I the opportunity to market your house for sale. We are delighted we were the agent to get you sold and achieve you the full asking price during the process. Stay in touch and thanks again! Thank you, James Byrne Managing Director

5/5

Google

Great experience from start to finish. I made the error of going with an online agent at the start of my sales process fortunately I was able to keep the communication channels open with Oaks and after a month or so switched to them. Within the first few days I secured a buyer for my property any they were able to expedite the process to completion. Great to work with Daniel and his team.PositiveResponsiveness, Quality, Value

Kara · 18 June 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Kara, You are not the first to make a purple mistake and won’t be the last! Thanks for staying in touch and giving us an opportunity to assist you with your sale. I’m delighted that Dan and the team were able to find you a buyer so swiftly. We really appreciate you taking the time to leave a review too. All the best and stay in touch! Thank you, James Byrne Managing Director

5/5

Google

We used Oaks for the sale of our house in SE25 and were extremely impressed by the service provided. Daniel, Kwame and Joshua did a great job of getting plenty of people in to view and the communication was consistently brilliant throughout the process, all the way through to exchanging and completing, making things as stress-free as possible. We would not hesitate to recommend them to anyone!

Emily · 18 June 2021 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Emily, Thank you for taking the time to leave us a wonderful review! We all really appreciate it and we also really appreciate you using our services! Stay in touch and let us know if you ever need anything. Thank you, James Byrne Managing Director

5/5

Google

Fab customer service

Eleanor · 14 June 2021 · Oaks Estate Agents Croydon

Agent replied · 13 June 2024

Hi Eleanor, I appreciate the kind review. Thank you, James Byrne Managing Director

5/5

Google

I have just purchased my lovely new house through Oaks and they were super helpful and friendly throughout the process. Would 100% recommend:)PositiveResponsiveness, Professionalism

Diane · 14 June 2021 · Oaks Estate Agents Croydon

Agent replied · 13 June 2024

Hi Diane, Thank you so much for taking the time to leave a review. It was really nice working with you and I hope you love living in your new house. Thank you, James Byrne Managing Director

5/5

Google

Kwame Francis was a pleasure to work with on our recent purchase of a new property. He had just the right balance of being responsive and proactive without being pushy or commission-driven. His personal knowledge of the area combined with a genuine empathy towards our requirements was a refreshing change in estate agent practice. Under the circumstances of the pandemic, Kwame remained a true professional and enabled the purchase to take place with no hurdles along the way. Thank you Kwame, for ensuring what is usually a very stressful process to be dealt with in a calm and competent manner.PositiveResponsiveness, Quality, Professionalism

Emilia · 14 June 2021 · Oaks Estate Agents Croydon

Agent replied · 13 June 2024

Hi Emilia, Thank you for leaving such a glowing and wonderful review, it’s very kind and we’re all very grateful. I’ll make sure that your words are passed onto Kwame and I wish you and your family all the very best in your wonderful new home. You were fantastic to deal with and the transaction was as rapid as any I can remember! Thank you, James Byrne Managing Director

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Oaks Estate Agents

Which Oaks Estate Agents office has the most reviews?

Croydon has the most, with 395 reviews rated 4.7 out of 5, followed by London (270 Streatham High Road) with 325.

Where are the Oaks Estate Agents offices?

The four Oaks Estate Agents offices, by town:

Has Oaks Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards, Croydon won Platinum and London won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

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